Innovative Technology. Superior Service. Global Human Capital Management.

Innovative Technology. Superior Service. Global Human Capital Management

Steve Hardy,VP, Large Enterprise Marketing04/04/2014

© Copyright 2014 ADP, Inc. Proprietary and Confidential Information.2

All Business is Global, Period.

Clients Solve Business Issueswith Global HCM Solutions

Delivering Innovative Technologyand Exceptional Service

Agenda

All Business is Global.Period


Four Major Trends Facing Businesses Today

TALENT 93% of multinational companies have no global talent-management strategy

TCO / RISK 64% of HR Costs are Hidden - (TCO Study)

GLOBALIZATION 38% more profit per employee by standardizing global HCM processes

COMPLIANCE 20K legislative changes per year


Business Priorities Reflect Global Challenges

Attract and retain talent

Increase productivity, maintain headcount

Increase employee engagement

Enable business agility

Reduce number of systems, vendors

Optimize expenses, return on investment

Reduce costs

Balance capital and operating expenses

Increase margins

FINANCETECHNOLOGYHUMAN RESOURCES


Global HCM Decision Maker Study 2014

1.Expansion into new markets

2.Leadership pipeline

3.Increased business agility

4.Risk mitigation

5.Workforce development

ADP Research Institute StudyQ1’2014

1.Training & development

2.Recruiting & talent acquisition

3.Retention

4.Cultural differences

5.Regulations & compliance

Global Business Objectives:

Business Challenges:


Critical Business Issue: Talent Management Impacts on Business Success

Talent Acquisition Sourcing &

Applicant Tracking

Employee Engagement, Development & Training

Employee Performance Management

Time & Labor Management

Payroll Administration

HighestImpact

LowestImpact

49% 41%

70%74%

71%

ADP Research Institute Global Decision Maker Survey, January 2014


Critical Business Issue:Global Change

Expanding into new markets2

planning to add headcount outside of home country3

work outside of their organizations home country1

1 ADP RI / ERC Global Mobility Survey Jul 20132 ADP RI Global HCM Decision Makers Survey Jan 20143 ADP RI Global HCM Decision Makers Survey Jan 2014


Critical Business Issue:Multiple HR Systems: Increased Business Agility

PAYROLL SYSTEMS 24

Base: Total Respondents(2013: n= 461; 2014: n= 566)

HR SYSTEMS 21

GLOBAL HCM DECISION MAKERS SURVEY 2014

The average number of payroll systems/vendors and HR systems/vendors used worldwide has increased ~12% y/y


Critical Business Issue:Workforce Planning Insight

ADP RI / ERC Global Mobility Survey Jul 2013; Source: Worldwide ERC® EMEAGlobal Outlook survey 2013

of respondents reported that their company was doing an excellent job of linking talent mobility with strategy

How well is your company linking talent mobility with your overall talent management strategy?

of businesses don’t have a global talent strategy


Critical Business Issue:Multi-Generational Workforce

born between 1925 and 1945

born between

1946 and 1964



born between 2001 and today


Critical Business Issue:Understanding the True Costs of HR Processes

Source: Exposing the hidden cost of payroll and HR administration: a total cost of ownership study, PwC, March 2012.

Visible Costs

37%

63% • System Maintenance

• Training

• Indirect Labor

• Direct Non-Labor

• Seams Costs

• Data Consolidation

• Outsourcing

• Quality-Related Costs

Hidden Costs

• System Installation

• System Upgrading

• Direct Labor


Critical Business Issue:Lack of Knowledge and Expertise

Expanding overseas is no longer a luxury; it’s necessity. But failingto keep up with these requirements could result in financial and legal consequences for your organization.

Did you know?

In France on legislation about payroll in 2011.

In Brazil on payroll legislation.

In India’s federal union each have their own labor laws.

of China’s 32 provinces each with its own payroll recording requirements.

Expanding overseas is no longer a luxury; it’s necessity. But failingto keep up with these requirements could result in financial and legal consequences for your organization.

Clients Solve Business Issues with Global HCM Solutions


CHALLENGES Disparate payroll and HR systems Lack of global visibility, standardized processes, Cost reduction, unpredictability

IMPACT ADP GlobalView reduces the number

full-time employees by 15% and cuts HR andpayroll administration costs by 25% over 5yrs

Global Leader in Electronics ManufacturingSeeks Cost Reduction and Global Standardization

BUSINESSOBJECTIVES

Global expansion Grow leadership pipeline Be employer of choice

CLIENT PROFILE 48,000 employees 56 countries $10B revenue


Air Products and Chemicals: Transforming HRServices to Support Rapid Expansion

CHALLENGE34 different payroll solutions, lacked standardized processes and visibility.

IMPACTTransformed global processes and centralized HR / Payroll processing in 10 countries in 18 months

BUSINESSOUTCOMES

Efficiency on global expansion; integrated, standardized global HR strategy, improve client support

CLIENT PROFILE 41,000 employees Over 50 countries

Delivering Innovative Technology and Exceptional ServiceGlobally


Complete End-to-End, Global Human Capital Management

TECHNOLOGY

HR System of Record

Time and Labor Management

Payroll

Delivered as a Service

Reporting

Ana

lyticsPor

tal

Mob

ile

Processing Managed Comprehensive

Seamless integration. Complete End to End Suite. Innovative Cloud Based Delivery

Cloud based Software

Recruiting | Learning | Performance | Compensation | Succession


Global HCM Solution Portfolio:Large U.S. – Focused Enterprises

Highlights

– High adoption of the full HCM suite Recent Enhancements

– Best of Breed Talent Management functionality including Recruiting Management

– Analytics, Document Management Mobile and Tablet

– Integration with ADP Streamline for Global payroll support

ADP Vantage HCMSM


Global HCM Solution Portfolio:Large, Multinational Enterprises

Highlights

– Full suite of HCM available globally

– Global payroll across 100 countries

Enhancements

– Expanded into Turkey, Vietnam, and Argentina: ~99% of the worlds MNC employees covered

– Simplified end-to-end client experience

– Extended SAP Partnership with SuccessFactors Talent

ADP GlobalView®


Global HCM Solution Portfolio:ADP Streamline®

Highlights

– Multicountry payroll across 100

countries leveraging ADP Best-

of-Breed and third party partners

– Over 1000 clients with 550.000

ee’s live

– Scalable solution & flexible

implementation

– Consolidated global reporting

– Ability to support the needs of a

global system of record while

ensuring compliance in local

markets

ADP Streamline®

Enhancements

– 4 new countries to be added by mid 2014

– Harmonisation output reports across 100 countries

(variance report, GL file, etc..)


Innovation Showcase – Document Cloud at Your FingertipsAvailable Now

‘Attach’ any digital document/file to an employee

Secure Central Repository

Integrated with HCM and Access Permissions

Configurable Categories, annotations and Tagging

Organize by Process

Compliant (eg. HIPAA, DOL)


Innovation Showcase – MobileAvailable Now

app

countries

languages

clients

users

13723

46,0002,300,000


ADP: Partnering for Long-term Success

Commitment to client service. 95% customer retention rate shows

that we continually meet or exceed client expectations

Experience. 65 years of providing outsourced payroll

and HR administration services

Financial Strength. AAA credit ratings from Standard

& Poor’s and Moody’s


Resources to Support Your Global HR Strategy

2,000+ support professionals help you maximize human capital before, during, and after installation

An extensive network delivers the local expertise and country-specific customization

Each geography is managed by a dedicated ADP team member

Certified delivery partners supplement direct ADP presence


Americas

ADP Delivers Superior Service

SERVICE CENTERS

HALIFAX, CASAO PAOLO, BR

ALPHARETTA, USEL PASO, US

PRAGUE, CZ HYDERABAD, IN SHANGHAI, CN

COVERAGE

EMEA AsiaPac, UK, Ireland AsiaPac

LANGUAGES• English• Canadian French• Spanish• Portuguese

• Czech• English• French• German • Italian• Slovak• Spanish• Dutch• Norwegian• Swedish• Finnish• Portuguese• Russian• Polish

• English • English• Mandarin• Cantonese• Japanese• Korean• Thai• Vietnamese


Experts in 105 countries

2,200 support professionals in planning, implementation and service

Certified delivery partners supplement direct ADP presence

AIRS certification de facto standard in recruitment

ADP Delivers a Unique Combination of People, Process, Technology

Local expertise to meet country specific requirements

Single point of contact locally, regionally and globally

Flexible service delivery options

45k enterprise payroll processes supported

Consumer-like user experience

Largest to largest business cloud business provider

More than 250,000 SaaS clients

Designed for mobile and social – 2.3M users

GLOBAL SERVICE

TECHNOLOGYPROCESSPEOPLE


ADP Delivers Comprehensive, Innovative and Integrated Human Capital Management Expertise

YOUR PEOPLE


Summary

All business is global, which by definition presents more challenges

ADP has a solid track record of helping businesses manage their Global human capital

Our comprehensive, integrated solutions provide the expertise and insights your businesses demand

Thank You

Steve Hardy

@steevh

Innovative Technology. Superior Service. Global Human Capital Management.

Business

Transcript of Innovative Technology. Superior Service. Global Human Capital Management.