Innovative public services in action (NCVO Annual Conference 2012)
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Transcript of Innovative public services in action (NCVO Annual Conference 2012)
Innovative public services in action• Sam Hopley, Chief Executive, Timebanking UK• Jiselle Steele, Regional Team Manager, Livity• Richard Raynes, Founder and Director of Operations,
SportInspired• Jennifer Fear, Chief Executive, Step Forward
Holy Cross Centre Trust
NCVO Conference 2012
Sam Hopley CEO
www.hcct.org.uk
1200
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1www.hcct.org.uk
Open Public Services
Community
Public Services
Business
www.hcct.org.uk
New relationships
Only a service user when you come here!
Removed from opportunity till ‘better’
That building where
’those’ people go
Staff
Service Users
Neighbours
Micro Service
Incubator
Training Centre
TIMEBANK
People Resource
Stuff-resource
SupportFriendship Network
CO-PRODUCEDLEARNING
HUB
Happierpeople
Betterservices
Micro-care
business
Betterskills
The Market Place
www.hcct.org.uk
Key Questions
• Who’s the customer
• Break the silos
• Learning is for all
www.hcct.org.uk
Building healthier, happier communities through the power of sportwww.sportinspired.org
Building healthier, happier communities through the power of sportwww.sportinspired.org
Building healthier, happier communities through the power of sportwww.sportinspired.org
Rich Raynes
The founders
Pete Thomond
Building healthier, happier communities through the power of sportwww.sportinspired.org
What is SportInspired?A social enterprise dedicated to using the power of sport and business to build happier, healthier, more connected communities.
“By bringing together the power of sport and the positive influence of business........”
“........we inspire people to connect to their local communities and find a sport they love”
Building healthier, happier communities through the power of sportwww.sportinspired.org
Our business model:
A sustainable model delivering healthier, happier local communities
VENUE:> school field> leisure centre > park
Sports run by local sports clubs & providers to: > attract new members> build their clubs
at least 8 sports at each Games, incl at least 1 disability sport
Hundreds of local school children participate as Competitors
Dozens of local teenagers participate as Young Leaders
SportInspired Team: Design and plan Community Games, Event Directors set up and decommission the venue and ensure the entire event runs to plan.
Businesses provide cash & volunteers to run the Gamesthrough CSR, HR & Marketing budgets
Volunteer roles: Team Leader; Mentor; Scorer; Assistant Sports Coach; Assistant Event Director
Teachers from their schools support the Competitors
Building healthier, happier communities through the power of sportwww.sportinspired.org
We deliver significant social impact
Our core areas of social impact are:
• helping to increase physical activity levels
• helping to increase employability
• improving relationships with learning
Building healthier, happier communities through the power of sportwww.sportinspired.org
We deliver significant social impact
A typical location of a Community Games suffers common problems:• isolation
• low aspiration
• low employability
• low community engagement
• high crime rates
• lack of adult role models
• high gang membership
• lack of co-ordinated youth action
• low confidence/social development
• lack of youth leadership opportunities
• bad attitude/relationship with learning
• low activity levels / unhealthy lives /
obesity
• barriers between:
young people in different post codes
young people & sport
people with & without disabilities
young people & adults
Building healthier, happier communities through the power of sportwww.sportinspired.org
• Sports Clubs/Providers attract new members and significantly improve their community profile
• Schools attract sports clubs/providers to offer their sport at the school
The Stats: Through taking part in a Community Games over 50% of.....
Building healthier, happier communities through the power of sportwww.sportinspired.org
• Compete in sports new to them
• Willingly compete in all sports on offer
• Improve key employability issues by working with adult volunteers (e.g. team work & communication)
• Discover or rediscover at least one sport they want to continue
The Stats: Through taking part in a Community Games over 95% of Competitors.....
Building healthier, happier communities through the power of sportwww.sportinspired.org
The average business volunteer rating is 9.1 out of 10
The average competitor rating is 9.3 out of 10
The Stats: At a Community Games.....
Building healthier, happier communities through the power of sportwww.sportinspired.org
Why businesses like Community Games
• Businesses want real benefits – they use us to turn CSR rhetoric into a reality
• Businesses use Community Games to solve HR and Marketing challenges too
increase brand profile
boosts staff morale/engagementenhances internal and
external relationships
Past Present Near Term Longer term
020406080
100
CSR/CI HRMarketing/Brand
Building healthier, happier communities through the power of sportwww.sportinspired.org
Volunteers report they get:
At a Community Games businesses gain because.....
• Enhanced confidence
• Sense of achievement
• Leadership
• Influencing skills
• Managing people
• Decision making
• Communication
• Raised diversity awareness
• Challenged to adapt to unfamiliar environment
Building healthier, happier communities through the power of sportwww.sportinspired.org
Community perspective of business volunteering
So what exactly is it that your volunteers have helped to achieve in the community up until today?
SportInspired with 2190 volunteers across 43 businesses have delivered:41 Community Games, involving
– 356 sports providers– 165 schools– 18,988 competitors– 1,199 young leaders
Building healthier, happier communities through the power of sportwww.sportinspired.org
Community perspective of business volunteering
So what exactly is it that your volunteers will have helped to achieve in the community by the end of 2012?
SportInspired with over 4800 volunteers across over 70 businesses will have delivered:
76 Community Games, involving– 600 sports providers– 400 schools– 26,000 competitors– 1,900 young leaders
Questions