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Innovative People Solutions · Microlearning, gamification, VR and AR are fast becoming the norm in...
Transcript of Innovative People Solutions · Microlearning, gamification, VR and AR are fast becoming the norm in...
Prospectus Spaced Repetition Learning Apps
Bespoke elearning
City & Guilds Off-the-Shelf elearning
Leadership Programmes
Team Building Sessions
Employee Engagement Strategy
PeopleUnboxedInnovative People Solutions
Nice to meet you!
What we do
The changing world of work
Learning TechnologySpaced Repetition - MemoryBox
Bespoke elearning
Off-the-Shelf elearning
Leadership TrainingLeadership Programmes
Team Building Sessions
Customer Experience Training
Employee ExperienceEmployee Lifecycle Strategy
Employee Engagement Programmes
Wellbeing Programmes
Get in touch
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Jim Collins, Good to Great
great vision
without great peopleis irrelevant
We do this by inspiring and empowering both individuals and organisations to transform the way they work.
Why are we different? Simple. With us, you’ll get all the expertise of a large company, with the agility and tailored approach of a small one.
So, whatever your business, whatever your challenge, we can help you unbox your full people potential!
Our founders have over 40 years of industry experience in operational excellence,
customer experience, leadership, team development and employee engagement.
We’ve operated in fast-paced, multi-site businesses, and facilitated change from small
scale projects through to large, complex organisations of over 100,000 employees.
We’ve taken this experience and our passion for people, and combined it with our
belief that every individual employee and every organisation is different. And so too,
should be our approach. We believe in a service that is as unique as our customers!
To make a difference to people’s lives!
PeopleUnboxedWe are...
And we were founded with a very simple vision...
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What we do
Learning TechnologySpaced Repetition
Bespoke elearning
Off-the-Shelf elearning
Employee Experience
Employee Lifecycle Strategy
Employee Engagement
Programmes
Wellbeing Programmes
Leadership Training
Leadership Programmes
Team Building Sessions
Customer Experience
Training
We make a difference to you and your business with truly immersive and blended programmes;
face-to-face, digital or otherwise
As your trusted advisors, you can count on us for a no-nonsense approach focussed on delivering you a return on your investment. We offer a no-obligation consultation and
people health-check to identify your top opportunities. We are...
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The changing world of work
The top five trends of 2018
Employee experience over engagementEverything about the workplace is
changing at an accelerated pace.
Companies need to anticipate the future
and take action to redesign work places
and work arrangements. Today’s top
talent expect an employee experience,
personalised to their needs and goals.
Employees no longer want just a career,
they are choosing to work for companies
that offer working flexibility, an engaging
culture that is moving with the times, and
have a strong sense of Corporate Social
Responsibility.
Companies with engaged employees outperform those without by more than 200% Source: Glassdoor
PassionateThis is our number one value. Plain and simple, we LOVE what we do! And it’s this passion, that drives us to give you the very best of our knowledge and expertise.
TrustworthyWe think it’s the simple things, like honesty and respect, that matter. That’s how you know, you can trust us with your business.
Team spiritedWe’ll work in collaboration with you, after all, you know your business. We believe in building long-standing partnerships and we like to have a little fun whilst we work!
Customer centricYou’re the reason we’re here and we want you to be wowed! We believe all our clients are individual and so too is our approach. With us you’ll get a bespoke, agile service to suit you.
InspirationalWe want to inspire great people practices and support your business to be the best it can be. We think outside the box to give you something a little different from the norm.
Driven to excelWe don’t believe in standing still; we take time to stay relevant and current, we look at ways we can build our business so that we can help you build yours. If there’s something you need, just ask!
Increased teamwork and collaborationOrganisational structures are changing from hierarchical to cross functional. Managers are
no longer the sole decision makers and keepers of knowledge. To innovate and contribute,
employees want to manage themselves with autonomy and empowerment. This increased
teamwork and collaboration is yielding results, and so top companies are taking note.
Virtual conference rooms, and messenger apps are facilitating the change, along with a
shift in culture where employers are embracing diversity and personality, and employees
are actively encouraged to be themselves. Constant collaboration means employees share
values and culture, there is a free flow of information, ideas and feedback, and people are
rewarded for their abilities, not their position.
Companies that promote collaborative learning are 5x more likely to be high performing
Technology driven improvements in learningMicrolearning, gamification, VR and AR are
fast becoming the norm in the workplace.
Today’s employees have just 1% of their
typical working week to focus on training
and development (source: Deloitte), so
flexibility in where and how they learn is
increasingly important. And companies are
finding these active learning mediums are
promoting knowledge retention and deeper
understanding, as employees are engaging
with the content rather than just listening
to it. Microlearning is being used to provide
continuous, on demand, bite-sized learning;
VR is putting employees into real-life work
situations; and gamification is being used in
talent acquisition and onboarding.
By 2025, 75% of the workforce will be millennials Source: Deloitte
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A holistic focus on wellbeing and mental health2018 has seen an increased focus on the holistic wellbeing of employees both inside and
outside of work. The business benefits are clear; employees report better morale and
engagement, a healthier, more inclusive culture and a 31% reduction in sickness. Two fifths
of organisations are now reporting having a standalone wellbeing strategy, with wellbeing
on the agenda of senior leaders, and the importance of wellbeing being bought into by
managers. However, two fifths of organisations are still reporting that they act flexibly on
an adhoc need to wellbeing issues, or that their organisation is doing nothing to support
employee wellbeing.
31% of employees say that they have experienced mental health problems whilst in employmentSource: CIPD
Upskilling and investing in current employees Rapid change in business and organisations means everyone needs to be learning
constantly. This reduces turnover and increases retention. Continuous learning, succession
planning, internal promotion, and cross training are being used to combat skills gaps. More
and more people are looking to learn from peers and managers as much as experts. And
what’s more, the emerging trend amongst millennials is they rate development as the #1
job benefit.
It costs 6-9 months’ salary, on average, to replace an employeeSource: HR Daily Advisor
The c
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The changing world of work
The top five trends of 2018
Learning Technology
Spaced Repetition
Bespoke elearning
Off-the-Shelf elearning
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Spaced repetitionLearning for the future
Whilst technology progresses, our brains are prehistoric!
We can only remember five to seven pieces of new information at a time.
The most effective way to commit something to memory?
Repeat it. Just as you’re about to forget it!
Spaced Repetition does exactly that. It’s a learning technique that uses repetition at spaced intervals to exercise our brains and increase our knowledge retention.
The forgetting curve
If you repeat, just as
you’re about to forget,
you’ll remember!
Sp
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GAMIFICATION
DRIVES LEARNER
ENGAGEMENT
LESS TIME OUT
OF WORK FOR
EMPLOYEES
BITE-SIZED
LEARNING ON
THE GO
SUPPORTS
EXISTING
TRAINING
PROGRAMMES
DAILY 2 MINUTE
WORKOUTS
Introducing...
MemoryBox
MemoryBox is a new
learning app that uses the
Spaced Repetition learning
theory. It provides easy
access, from any device, to
a fun and simple learning
experience built around
any chosen business topic.
Scan the QR code to register for free demo version of MemoryBox
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PeopleUnboxed provided us with a fresh, innovative take on what was previously seen as outdated “click next” elearning. This allowed us to fully immerse our employees in the learning giving us an all-round engaging tool which positively impacted our customer experience.
Bespoke elearningWe believe that elearning should be more than just a digital manual for your learners to read!
That’s why, our elearning is experiential, immersive and engaging for your learners.
We design content tailored to your specific audience and learning
outcomes, that drives a positive behaviour change when the
learner gets back to their day-to-day role.
Compliance and OnboardingGet your new starters and existing staff fully compliant with
industry and regulatory standards in no time with modules
ranging from the Bribery Act to Health and Safety.
Leadership and ManagementEnsure your managers and leaders are able to lead their
teams effectively with elearning modules that foster
effective leadership and management skills.
Effective Trainer DevelopmentThese modules will help your trainers, coaches and mentors
develop effective training methods.
Hospitality and CateringThe modules within this range will upskill and refresh your
employees on the risks and responsibilities associated with
handling food.
It doesn’t always have to be a bespoke solution
EssentialsPlus is an off-the-shelf, multi-device elearning solution developed to meet your training needs in the areas below.The solution is available as stand-alone modules or as a complete off-the-shelf elearning
suite. EssentialsPlus can be hosted on your existing LMS or on MyEssentialsPlus, a
hosted platform powered by Totara Learn.
Off-the-shelf elearning
Off-th
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Leadership Training
Leadership Programmes
Team Building Sessions
Customer Experience Training
If you want to impact employee performance and customer experience, you need to start with your leaders.
Our leadership programmes are tailored to you!
We’ll take the time to understand your specific
challenges and design each session accordingly.
We don’t do lectures – we believe that interactive,
facilitative sessions deliver the best transfer of
learning back in role, which in turn delivers a return
on your investment!
Available as a full programme or individual sessions,
speak to us today about a free consultation to
review your bespoke needs.
AccountabilityDo all members of your team take ownership of their work projects? Do you hear individuals making excuses or blaming others?
This session will help define accountability, how it impacts working practice and how to gain
buy-in from the entire team.
Learning Objectives:
Understand the difference between responsibility and accountability
Understand the powerful and powerless behaviours that can impact accountability
Foster an accountable mindset through the team
Take ownership of personal development by understanding the stages of learning
Understand different leadership behaviours and self-assess own preferences
and opportunities
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Culture starts at the top
Leadership programmes
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Candid Conversations and ConflictHonesty can be challenging, especially when it involves major disagreements or having to address under-performance. How comfortable are your leaders and employees with these conversations?
This session will dive deeper into the definition of conflict and challenge the assumption that it
is a negative concept. It will provide techniques to assist with the preparation and delivery of
challenging conversations.
Learning Objectives:
Understand the value of positive conflict
Understand how to disagree respectfully and assertively
Determine systems and approaches to facilitate difficult conversations
Practice giving feedback appropriately
Complete a conflict style assessment
DiSC Profiles for Team PerformanceDo you find that some team members clash with others? Do some individuals find it difficult to understand the way that others work, when it’s different to their own way of working?
This personal assessment provides individual profiles used to facilitate a discussion about the
different personality and behavioural traits within a team.
Understanding how personalities, behaviours can help improve the synergy, effectiveness and
productivity of a team and create a friendlier working environment.
Learning Objectives:
Increase self-knowledge: how you respond to conflict, what motivates you, what causes you
stress and how you solve problems
Improve working relationships by recognising communication needs of team members
Facilitate better teamwork and productive conflict
Develop stronger sales skills by identifying and responding to customer styles
Manage more effectively by understanding the dispositions and priorities of employees and
team membersCoachingHow often do your leaders coach others rather than simply giving them the answer or doing the task themselves? Are they using coaching conversations to help develop their team members?
This session will define what coaching involves and the benefits that can be enjoyed. It will
explore the different leadership approaches and when to apply them.
Most beneficially, there’ll be an opportunity to practice applying the GROW model to give them
confidence in coaching back in their role.
Learning Objectives:
Understand the difference between training, coaching and mentoring
Understand the different leadership approaches and identify their preferred styles
Understand task experience levels and identify the leadership style for each
Understand the benefits of effective coaching and identify when to use it
Practice applying the GROW model
Communication SkillsHow clear and consistent is the communication across your organisation? Do employees use all aspects of communication to ensure messages are clearly understood?
This session provides an understanding of effective communication from the point of view
of both the sender and receiver. It covers practical tips that can be applied in role to improve
communication and also highlights current opportunities across the team.
Learning Objectives:
Understand the different levels of listening
Learn how to use verbal and non-verbal communication effectively
Practice using spiralling questions
Understand transactional analysis and how to apply it
Assess how effectively the team currently communicates and where the opportunities are
Effectiveness and ProductivityAt a time where work environments are becoming less structured and more agile, how can you maximise the effectiveness of yourself and/or your team?
This session will give insight into best practice in the areas of remote working, cross-functional
working, time planning, prioritisation, organisation and communication.
It will introduce a number of practical tips that can be applied immediately into working life to help
productivity and enable a positive work-life balance.
Learning Objectives:
Understand how to work and communicate remotely but effectively
Understand how to maximise productivity though time planning and prioritisation
Understand how to get the most out of working as a cross-functional team
Learn basic project management techniques to enable a structured approach to a working day
Learn about basic technology support tools that help productivity
Emotional IntelligenceAre your employees emotionally intelligent? Are they aware of how their emotions impact their actions and in turn impact others? Are they aware of others’ emotions? And are they able to use this information to optimise relationships?
This session will introduce the Emotional Intelligence (EI) model and how to apply it. It will
uncover the science behind EI and explore personal values and emotional triggers.
Learning Objectives:
Understand the EI model and how to apply it
Understand how the brain works
Complete a personal values assessment
Understand personal emotional triggers
Learn techniques for managing state
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Influence and NegotiationHow proficient are your leaders and employees in the art of negotiation? Do they have the ability to influence others in order to obtain support, gain buy-in or adjust mindsets?
This session provides an understanding of the factors that help to influence others and offers
practical tips that can be applied in role. It also highlights individuals’ preferred negotiation
styles and opportunities to improve.
Learning Objectives:
Understand the journey of influence, starting with the why message
Understand how to use positional and personal power to influence
Complete a stakeholder map and understand how to use it to enhance their
circle of influence
Learn techniques for influencing upwards
Learn trust building techniques to help influence
Complete a negotiation style assessment and identify opportunities
People ManagementHow well do your leaders manage their team? Do they lead in a way that gets the most from them?
This session will help leaders to understand what motivates their team members and explores techniques to apply to maximise productivity and effectiveness.
Learning Objectives:
Understand employees’ hierarchy of needs
Assess their current level of authenticity, the trust team members have in them and where the
the opportunities are
Learn how to set goals and delegate effectively to ensure a positive end result
Understand the change curve and how to use it to manage change in the team with
minimum disruption
Understand the different attributes of a leader (leader, coach, manager) and how to balance them
Networking and Personal BrandingHow well do the employees in your organisation manage relationships? How well do they brand themselves?
This session will help to understand the values that are important to the individuals themselves
and how to market this information in a way that promotes them to others. It will also help to
identify who, when and how to connect with others across the business.
Learning Objectives:
Understand stakeholder management and develop a stakeholder map
Develop a usable lift pitch
Complete a personal values assessment
Define a personal brand statement, starting with the why
Understand how to manage emotional state
Strategic Planning Too much of what we do is reactive. Would you like your team to be more proactive and focused on the actions that will make a genuine difference to the business?
This session will help achieve a more diagnostic mindset, focussing on analysis of the current
business position to determine the priority objectives. It will introduce root cause analysis to
ensure lasting impact rather than simply treating the symptoms.
Learning Objectives:
Develop a diagnostic mindset and learn how to apply the GAME process
Understand how to analyse various types of quantitative and qualitative data
Learn how to complete root cause analysis and use the prioritisation matrix to determine the
correct objectives and actions
Practice completing a thorough action plan and understand how this supports overall
business plans
Understand the factors involved in successfully executing and evaluating the plan to achieve results
Innovative ThinkingDo your employees find it difficult to think outside the box? Do you want more innovative ideas generated for your business?
This session will genuinely transform the way you and your team approach business challenges
and opportunities, learning how to think outside the box to find new solutions rather than the
“safe” ones that might have been applied in the past.
It will introduce brainstorming methods and creative thinking techniques and allow time to
practice them during the session.
Learning Objectives:
Develop a mindset to challenge the norm and think outside the box
Understand the phases of creativity and how to refine and present the finished idea
Understand how to apply effective brainstorming methods
Learn various creative thinking techniques
Foster an environment that encourages a creative culture
Presentation SkillsDo team members get nervous when asked to stand up and present to a group of people? Or perhaps they just want some tips to polish their performance?
Either way, this session can help to enhance their personal brand every time they present to an
internal or external audience. This session will introduce techniques to help prepare content and
deliver it in an engaging way.
There’ll be opportunities to practice and receive constructive feedback to help improve
presenting styles and increase confidence levels.
Learning Objectives:
Understand how to personalise content for the audience
Understand how to structure content for maximum engagement
Gain awareness of personal opportunities in presenting style and how to improve
Understand how to make effective use of PowerPoint
Understand how to answer difficult questions
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Employee Experience
Employee Lifecycle Strategy
Employee Engagement Programmes
Wellbeing Programmes
AristotIe
The whole is greater than
the sum of its parts
Do the teams in your organisation always work well together? Are there opportunities for
your teams to work more cohesively?
Our team building sessions help form and strengthen relationships between team members
and help them work better together to become more effective and productive.
Available for team sizes of 5-100.
Experiential learning activities and escape room style sessions.
COMMUNICATIONCREATIVE
THINKING
PROJECT
MANAGEMENTTEAMWORK
IDEA SHARING
AND MORE!
LOGICAL
THINKING
CHANGE
MANAGEMENT
Team
build
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Team building sessionsTo meet the demands of the future workplace;
high performing, collaborative teams are essential
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Whether you have a comprehensive strategy in place and just need some external expertise on certain elements, or you’re a small business and not sure where to start, we can help you. HR is never a one hat fits all solution. True to our values,
we will take time to understand your organisation, your overall business strategy and your existing people systems, then look for the most effective way to support this. All our work is completely bespoke and tailored to what’s right for you.
Simon Sinek
When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.
Research shows that organisations with high employee engagement have higher operating income, growth in earnings per share and greater revenue growth than
those with lower scores.
At the individual level, engaged employees experience higher job (and life) satisfaction, are more productive, and have lower intention to leave and lower absence rates than their non-engaged peers.
Critically, employee engagement strategy should support the wider organisation goals and objectives.
We’ll support you to achieve:
Leadership that gives a ‘strong strategic narrative about the organisation, where it’s come from and where it’s going’
Line managers who motivate, empower and support their employees
Employee voice throughout the organisation, to challenge or reinforce the status quo and involve employees in decision making
Organisational integrity, stated values are embedded into organisational culture; what we say is what we do. This closely relates to the sense of fairness and trust in the organisation and the psychological contract, which depend on employers delivering on their commitments and fulfilling employees’ expectations
Employee Engagement
LeadershipLine
managers
Employee voice
Organisational integrity
Exit interviews, retirement
Employer brand, CSR, employees as brand
ambassadors, career paths
Employee experience & wellbeing, organisational
culture, trust, diversity & inclusion, talent
management, leadership behaviour frameworks,
performance, recognition, 360 reviews, mentoring,
reward strategy
L&D strategy, leadership
development, learning
from others, collaboration & teamwork, job
shadowing
Onboarding programmes,
onboarding learning using digital /
gamification / VR, mentoring
Interview skills, assessment
centres, candidate experience
Separation Attraction
Onboarding
Development
Recru
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We’ll support you with:
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Employee lifecycle Employee engagementAn effective HR strategy will properly support the
organisation’s goals and objectives, and will consider all elements of the employee lifecycle
In the modern day workplace, engagement is a business essential, with clear, tangible benefits
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Unknown
Running a business with unhealthy and unhappy employees, is like trying to drive a car with a bad engine. It may eventually get you where you want to go, but you’ll waste time and resources along the way.
PeopleUnboxed
Jo Morgan
Co-founder & Director
07786 245098
jo-morgan
Peopleunboxed.co.uk [email protected] PeopleUnboxed
Tony Manwani
Co-founder & Director
07939 133452
tony-manwani
Employee wellbeing is earning its place in boardroom conversations. And rightly so. It’s
predicted that better mental health support in the workplace could save UK businesses
up to £8bn a year. With changing workplaces and changing pressures, employers have
an increasing duty of care for their employees. And employees are increasingly making
employment choices based on their lifestyle needs.
We’ll support you in designing and delivering a holistic standalone wellbeing strategy, tailored to your organisation, using a 3-dimensional approach; focussing on physical, mental and financial health.
Physical
Mental Financial
Wellbeing programmes Get in touchResearch shows that employee engagement is likely
to be unsustainable unless it goes hand-in-hand with employee wellbeing
Get in
touch
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PeopleUnboxedInnovative People Solutions