INNOVATIVE FORMATIVE SETTINGS FOR ORGANIZATIONAL DEVELOPMENT THE EXAMPLE OF COMAU Domenico Bodega...
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Transcript of INNOVATIVE FORMATIVE SETTINGS FOR ORGANIZATIONAL DEVELOPMENT THE EXAMPLE OF COMAU Domenico Bodega...
INNOVATIVE FORMATIVE SETTINGS FOR ORGANIZATIONAL DEVELOPMENT
THE EXAMPLE OF COMAU
Domenico Bodega – Università Cattolica di Milano
Ezio Fregnan – Comau Robotics
Silvia Ivaldi – Università Cattolica di Milano
Giuseppe Scaratti – Università Cattolica di Milano
FORMS OF TRAINING FOR SUPPORTING ORGANIZATIONAL DEVELOPMENT
THEORETICAL Background (I)
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
TRAINING FOSTERING ORGANIZATIONAL DEVELOPMENT
Dialogue between different worlds
Crucial training experience
Formative intervention
Learning from the field as GERM CELL
THEORETICAL Background (II)
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
Connection between different kind of knowledge and stakeholders
Define new perimeters of
knowledge production, learning
and circulation
Within and between perspective
Activity theory: framework for
studying organizational
learning
FOCUS ON THE NEXT SLIDE
ORGANZIATIONAL DEVELOPMENT
MACRO
MESO
MICRO
THEORETICAL Background (III)
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
Alliances between different worlds (mobilization of tangible and untangible resources...)
Institutional policies between different worlds whose connection often remains only in declarations and not implemented
Micro agreements with respect to operational and practical contents
INNOVATIVE TRAINING SETTINGS
THE CASE – main contradiction source
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
WHY AN INNOVATIVE TRAINING SETTING?
Mediating artifact tools
Subject
RulesCommunity
Division of labour
Mediating artifact tools
Subject
RulesCommunity
Division of labour
- integrate theoretical knowledge with experience on the field- Help students in enhancing hard and soft skills
- work on people - create and consolidate a culture of knowledge production and sharing - promote people involvement and engagement
CONTEXT Description
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
COnsorzio MAcchine Utensili 40 years of experience in advanced manufacturing systems Proven world-wide leader in sustainable automation and service
solutions global presence with 24 locations in 13 countries
Focus on people first and then on products and services Different points of view and engagement of as many people as possible Share with everyone involved in the processes Modeling is done collaboratevely; iterative process Make people aware and involved
Focus on people and on their training and development Creation of firm academy Support production and circulation of knowledge Importance of both soft and hard skills development
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
UNIVERSITY
Mediating artifact tools
Subject
Rules CommunityDivision of labour
Mediating artifact tools
Subject
Rules CommunityDivision of labour
Mediating artifact tools
Subject
Rules CommunityDivision of labour
Achieve graduation and enrich their curriculum
Involve new and young workforce
OBJECT OBJECT
OBJECT
UNIVERSITY
FIRMSTUDENTS
do without thinking
Oppurtinistic make up
develope experience in a bureaucratic way
Fullfil a formal task
THE CASE – risks and contradictionsSTAKEHOLDERS NEEDS AND OBJECTIVES
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
STAKEHOLDERS NEEDS AND OBJECTIVES
STUDENTSUNIVERSITYFIRM - COMAU
Selecting new young professionals
Spreading and consolidating the organizational culture
Testing managers in mentoring and training activities
Creating strategic partnership with other entities
Observe real professional contexts
Experience work practices
Receive feedbacks
Reread the experience with the help of professionals and tutors
Offer students new ways of learning and improvement (TRAINING EFFECTIVENESS)
Students assessment
Establish significant partnership with firms
Connect theorethical fields and professional worlds
THE CASE – needs and objectives
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
INNOVATIVE SETTING - LEARNING
FIRM - COMAU
Training based on contents
Training based on experience on the field
Action and production of outcomes and products
Focus on relationship and collaboration
Focus on diversity of experiences and backgrounds
LEARNING: knowledge production and circulation
THE CASE – learning settings
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
MANAGERS FOR A DAY INSTRUMENT
FIRM - COMAU
THE CASE – from abstract to concrete
MANAGERS FOR A DAY
Observation of daily working practices
Technical insights about professional instruments
Dialogical interaction / reflection on the practices
Bidirectional assessment and feedbacks about competences and potentialities
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
INNOVATIVE SETTING - EVALUATION
Student’s soft skills assessment
Student’s hard skills assessment
Managers evaluation
Trainers evaluation
ASSESSMENT: a complex and multivoiceness approach
THE CASE – assessment process (I)
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
INNOVATIVE SETTING - EVALUATION
Students
TeachersManagers
Qualitative feedback from students, managers and teachers (strenghts, weaknesses, opportunities and limits)
Quantitative feedback (contents)
Qualitative feedback and quantitative feedback from students (satisfaction, area of improvement)
Qualitative feedback and quantitative feedback from students (contents and training and relational skills)
FOCUS ON THE NEXT SLIDE
THE CASE – assessment process (II)
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
INNOVATIVE SETTING - EVALUATION
PERFORMANCE
DISTRIBUTED LEADERSHIP
Position of the student
Quantitative feedback (public speaking/questionnaire)
Quantitative feedback (soft skills)
THE CASE – assessment process (III)
Innovative formative settings for organizational developmentThe example of Comau in DetroitISCAR 2014
CONCLUSION
UNIVERSITY relounch and recover its original mission/place in which knowledge is re-produced by understanding a dialogue with different stakeholders and worlds
FIRMS assume as part of its sustainability and corporate social responsability an authentic investment of people and training socialization
STUDENTS overcome an opportunistic concpetion of learning, fostering the process of their professional trajector