Innovative Acquisition
Transcript of Innovative Acquisition
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INTRODUCTION TO
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Agenda
1) Who/What is Innovative Acquisition?
1) This should include how we differ from NIN and anintroduction of Stephen and Susan
2) Talk about how we are born of industry need for a smarter,
more efficient way to acquire new donors2) Services Offered
1) These will be covered individually throughout thepresentation
3) What can Innovative Acquisition do for you?
1) Include specific examples of areas/items we may be able tohelp with
2) Speak to how we can adjust our scope of work depending onclient need
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Innovative was created as a response to agrowing need in the fundraisingcommunity
1) Acquiring the right donors to provide a strong
foundation for your direct response program
2) Managing comprehensive strategy for multi-channelprograms
3) More targeted program and list trend comparisons
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How Innovative Acquisition Differs
from Names in the News
Innovative Acquisition offers:
High touch partnership
Sophisticated strategy development
Targeted solutions for unique acquisition challenges
While delivering the same:
Excellent customer service
Spot on implementation Competitive pricing
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The Innovative Acquisition Team
Susan Anstrand, President and CEO
Stephen King, Planning Director
Sherene Kelly, National Sales Director
Jennifer Deerr, Brokerage Account Director
Henry Most, Senior Planner
Jack Forder, Planner
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Innovative Acquisition Services
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Projected Mail Plans
Based on:
response rate
average gift
cost per donor
revenue per thousand
or any additional metric as used by individual
organizations
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Sample of Projected Mailplan
Create 2 versions of the same plan sorted by 2
different metrics
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Mail Plan Scenarios
Different versions of the submitted mailplan that
show number of new members, volume, cost per
donor, etc. based on different budget expenditures
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Sample of Mail Plan Scenarios
Plan to mail 500m names
Plan to bring in 20m new members
Plan to best spend $100,000
Plan to mail to a CPM of $10
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Annual Acquisition Budget
We can manage an annual budget as provided or
help you create a budget.
Our plans will provide the most impact for the
money spent.
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Campaign Post Mortem
Compare projections to reality
Suggest changes to strategy and planning based
upon findings to create the most accurate
projections
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Insert Sierra Club mailplan validation
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Review Package Fatigue, List Fatigue,
and Solicitation Frequency
Suggest package and list rotation based on findings
Suggest solicitation frequency/volume and mailing
cycle
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Package Lifecycle Vs. Similar Mailers
NPCA Package Lifecycles Vs. Other Environmental Mailer Packages
SURVEY
LABEL
Black trendlines are for other Environmental mailer packages
NPCAs packages have held up much better than those for other Env.
mailers
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Program Expansion
List test strategy and evaluation
List market expansion
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Merge/Purge Management
Manage pre- and post-merge models
Create valid test cells
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Objective Audit of Current
Acquisition Program and Strategy
Review of campaign results and comparisons to
similar mailers
Market usage trends
Top volume mail lists
List testing
Recommendations based on conclusions
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PATH/Audit Slides
Choose 3 slides that best illustrate the depth of
analysis and the comparison of like mailers
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NPCA Outside List RR Vs. Market Trend
Total Mailer Set = 37 non-profit orgs mailing about 135m pieces/year
15 other Environmental/Wildlife orgs in the data set
NPCA remained above market on RR in CY08
CY RR Trends
0.00%
0.20%
0.40%
0.60%
0.80%1.00%
1.20%
1.40%
1.60%
1.80%
CY01 CY02 CY03 CY04 CY05 CY06 CY07 CY08
Total Mailer Set
Environ/Wildlife
NPCA
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CY08 CPD Vs. Similar Mailers
NPCA remains very strong onCPD
CY08 Cost Per Donor
- Absolute value shown below -
$12 $14 $16$22 $23 $26
$27$35
$41 $42$48
$63
$81
$99
$-
$20
$40
$60
$80
$100
$120
Env
WL
NPCA En
vEnv
Env
Env
Env
Env
Env
Env
Env
Env
Env
Mail Qty CPD
Env 11,557,645 ($63)
NPCA 7,890,815 ($16)
Env 3,913,517 ($22)
Env 2,327,370 ($27)
Env 2,296,672 ($35)
WL 2,222,751 ($14)
Env 1,012,560 ($48)
Env 982,140 ($12)
Env 359,948 ($26)
Env 278,270 ($23)
Env 155,008 ($81)
Env 141,723 ($42)
Env 88,912 ($99)
Env 47,390 ($41)
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FY RR & AG by List Type
Yellow = notable increases; Brown = notable decreases
All list types dropped on RR vs. FY07, but came in similarto FY06 numbers
List Type FY98 FY99 FY00 FY01 FY02 FY03 FY04 FY05 FY06 FY07 FY08
RR
Dnrs/Mbrs 1.11% 0.98% 1.19% 1.22% 1.37% 1.33% 1.21% 1.28% 1.19% 1.44% 1.30%
Byrs/Subs 0.82% 1.04% 1.04% 0.95% 0.93% 0.99% 0.97% 1.15% 0.96% 1.02% 0.93%
Compiled 0.93% 1.14% 1.17% 1.04% 1.07% 0.88% 1.09% 1.17% 1.20% 1.31% 1.19%
Multibuyers 2.60% 0.89% 0.92% 0.83% 0.59% 0.89% 1.13% 1.38% 1.36% 1.36% 1.11%
AG
Dnrs/Mbrs $16.60 $18.93 $19.11 $18.17 $17.79 $17.80 $18.73 $19.20 $19.36 $19.37 $19.72
Byrs/Subs $19.87 $19.76 $20.44 $20.93 $20.79 $21.57 $21.70 $21.87 $22.37 $24.00 $23.98
Compiled $19.11 $18.58 $19.23 $20.07 $20.06 $20.40 $21.27 $21.41 $22.07 $21.00 $21.82
Multibuyers $13.97 $18.39 $18.63 $20.15 $19.62 $20.11 $19.15 $18.48 $20.00 $19.17 $19.23
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FY08-09 List Tests w/ Strong CPI and/or CPD
- Retests in italics; Rolled out lists in bold
Several high
universe lists
have beenidentified
Over 1.65mm
of new
universe
potential
Tan shade = Exchange OnlyList Market Test Pkg Universe # Mld RPM CPD CPI LCPM
Abacus TAP Synergy Compiled Survey n/a 12,690 $641 $28 2.60 $88
Alaska Center for the Env Cons/Env Survey 5,178 5,460 $365 ($1) 1.72 $83
Amer f/ the Arts Action Fd Cultural Survey 17,229 18,827 $310 ($6) 1.26 $92
Marine Toys for Tots Relief Survey 66,426 5,965 $272 ($3) 1.18 $13
Wildlife Land Trust Wildlife Labels 70,023 37,313 $229 ($14) 1.16 $109
S. Utah Wilderness Soc Cons/Env Labels 8,047 4,535 $196 ($31) 1.08 $118
Nutrition Action Healthletter Subs Non-Tgt Survey 710,223 9,131 $223 ($8) 1.08 $13Abacus Affinity Compiled Survey n/a 12,294 $262 ($14) 1.06 $90
Amer Assoc. of Univ. Wom Progressive Survey 71,798 10,442 $210 ($10) 0.98 $11
Tuolumne River Trust Cons/Env Survey 2,000 2,154 $270 ($7) 0.97 $46
KENNEDY CENTER Cultural Survey 11,137 15,416 $225 ($15) 0.97 $45
National Arbor Day Catalog Buyers Survey 69,544 6,496 $161 ($17) 0.94 $12
WFMT Chicago Cultural Survey 19,085 8,433 $238 ($8) 0.92 $12
Bernheim Arboretum Cultural Survey 5,019 17,928 $218 ($10) 0.88 $11
Project Open Hand Relief Survey 7,992 6,756 $201 ($13) 0.83 $11
Brooklyn, NY Botanic Gdn Cultural Survey 64,313 8,026 $188 ($16) 0.82 $12
M.A.D.D. Health Survey 84,032 19,002 $182 ($13) 0.80 $12
Pennsylvania Magazine Subs Non-Tgt Survey 27,371 6,599 $217 ($18) 0.80 $85
Oxfam America Relief Survey 358,535 5,704 $171 ($19) 0.80 $13
Rainforest Action Network Cons/Env Labels 7,596 3,665 $150 ($19) 0.76 $19
SW Indian Relief Council Relief Survey 34,718 5,913 $156 ($17) 0.74 $13
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Provide program comparisons andtrend comparisons with like mailers.
Access to the Acquisition Advisor
More targeted than currently available trend and
comparison reports
Includes suggested actions based on industry trends
Provide information regarding mailing and list
trends
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Insert slides from Acquisition Advisor
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Model Consultation
Make suggestions based on your organizations
unique needs and challenges
Information and suggestions regarding co-ops and
other database list providers Zip models and other ways to improve marginal list
performance
Feasibility of using a Chronic Non-Responder model
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Database Management Individual
vs. List Source
Optimized Messaging
Package rotation on an individual level
Frequency of solicitation on an individual level
Timing of solicitation on an individual level
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List Enhancement and Fulfillment
Maximize exchange opportunities by enhancing
the file with the right selects.
Promote your list to the right market to secure
revenue. Provide detailed reports on clearances and orders
along with trend analysis.
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Insert trend analysis
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How can we be of service?
Suggest services based on perceived organizational
needs (or whatever we think will be of most
interest.)
Ask, How do we get started? Leave with an assignment and timeline
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INTRODUCTION TO
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