Innovation within organisations: Child Helpline International - Innovation Exchange - 8 December...
46
-
Upload
thomas-mueller -
Category
Government & Nonprofit
-
view
197 -
download
0
Transcript of Innovation within organisations: Child Helpline International - Innovation Exchange - 8 December...
1ST CHI CAMPAIGN
INNOVATIVE TECHNO-
LOGY
LED BY YOUTH
ADVISORY COUNCIL
WHY IS IT INNOVATIVE?
INNOVATION BUZZ WORDS
CHILD HELPLIN
E
INTERNATIONAL’S
THEORY OF CHANGE
277 mil-lion con-
tacts
126 mil-lion
answered
151 millionunanswered
CHALLENGE – HIGH NUMBER OF UNANSWERED CALLS
2004
- 20
14
ROO
T CA
USE
S
TARGET GROUP = TELECOMS
STRATEGY = BRING TELECOMS
BEHIND OUR CAUSE
TACTICS = CAMPAIGN
CHALLENGES:
EVERYONE IS BUSY –
INNOVATION CAN BE
DISRUPTIVE
CHALLENGES:
DEPENDING ON THE
PERSPECTIVE, RISKS CAN
OUTWEIGH THE OPPORTUNITIES
CHALLENGES:
IT IS HARD TO CREATE
JOINT OWNERSHIP AND
COMMITTMENT
OUR PARTNERS
…AND
WE
CALL
ED IT
…
CHALLENGES:
MORE COMMITMENT
COMES WITH M
ORE
OPINION AND INTEREST
HOW THE
CAMPAIGN
WEBSITE WORKS –
PLEASE TRY IT OUT
AND DONATE YOUR
VOICE
FREEOURVOICES.ORG
WON THE 2015 BRAND
REPUBLIC DIGITA
L AWARD
FOR BEST NON-PROFIT
MoU
with
the
GSM
A
High
leve
l end
orse
men
t fr
om IT
U S
ecre
tary
Gen
eral
CHALLENGES:
THERE MIGHT BE
HIDDEN AGENDAS
THROUGHOUT THE
PROCESS OF
INNOVATION.
May
17,
201
5
Colo
mbi
a
May
17,
201
5
Lith
uani
a
May
17,
201
5
Nam
ibia
May
17,
201
5
Paki
stan
May
17,
201
5 Pa
lesti
ne
May
17,
201
5
Pale
stine
TIMING: IF INNOVATION IS IMPLEMENTED TOO FAST, THERE IS A GOOD CHANCE IT WILL FAIL.
Self-mobilization
Collaboration
Consultation
Passive information gathering
Receiving information1
2
3
4
5
CHALLENGES:
WHO NEEDS TO BE
INVOLVED, WHEN
AND HOW?
CHALLENGES:
PEOPLE WHO BENEFIT LE
SS
OR DO NOT BENEFIT FROM
THE INNOVATION W
ILL BE
LESS EXCITED OR
COMMITTED
YOUTH PARTICIPATION IN FREE OUR VOICES
Local launches
Meaningful participation
Additional ownership
Additional ownership
Additional ownership
HOW MANY INNOVATION BUZZ WORDS DID YOU FIND?
Q&A
DISCUSSION
Thomas MullerHead of Policy and Research
Denitsa GanchevaYouth Advisory Council Coordinaor
Jorik KorenrompCHI Advisor New Communication Technologies
