Innovation to reduce c osts and improve e fficiency
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Transcript of Innovation to reduce c osts and improve e fficiency
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Mark Fitzmaurice
Director and Master Trainer
Over 20 years
Dale Carnegie Training
80 countries
97 years, since 1912
7,000,000 people taken our programmes
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David MacLeod and Nita Clarke were commissioned by the Department for Business (BIS) to take an in-depth look at employee engagement and to report on its potential benefits for organisations and employees.
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The Thinking Mechanism
Deferred judgment
Brainstorming
Focus on quantity
Idea fluency
Judicial
Decision making
Follows green-light
Focus on quality
The Key: Always Separate Them!
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The 9-Step Innovation Process
Picturing the “Should Be” (ideal future)Visualisation
Determining the “As Is”(data gathering / current state)
Fact finding
Green-Light thinking for ideas“Brainstorming”
Idea finding
Gaining approval and supportAcceptance finding
Putting solutions into action“Execution”
Implementation
Monitoring implementationFollow-up
Identifying and assessing end resultsEvaluation
Product
Service
Company
Identifying & prioritizing problems or opportunities
Problem/OFI finding
Red-light thinking to determine the best solution / approach
Solution finding
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The 9-Step Innovation Process
Picturing the “Should Be” (ideal future)Visualisation
Determining the “As Is”(data gathering / current state)
Fact finding
Green-Light thinking for ideas“Brainstorming”
Idea finding
Gaining approval and supportAcceptance finding
Putting solutions into action“Execution”
Implementation
Monitoring implementationFollow-up
Identifying and assessing end resultsEvaluation
Product
Service
Company
Identifying & prioritizing problems or opportunities
Problem/OFI finding
Red-light thinking to determine the best solution / approach
Solution finding
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The 9-Step Innovation Process
Picturing the “Should Be” (ideal future)Visualisation
Determining the “As Is”(data gathering / current state)
Fact finding
Green-Light thinking for ideas“Brainstorming”
Idea finding
Gaining approval and supportAcceptance finding
Putting solutions into action“Execution”
Implementation
Monitoring implementationFollow-up
Identifying and assessing end resultsEvaluation
Product
Service
Company
Identifying & prioritizing problems or opportunities
Problem/OFI finding
Red-light thinking to determine the best solution / approach
Solution finding
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