The Need for Higher-Education BPM Programs In Israel

Edited by: Dafna Levy

BPM Intro

dafnal@nool.co.il

ContentsBackground 2

BPM Program Goals 3

Opportunities & Benefits 3

BPM Programs Abroad 4

Courses 4

Degrees 4

Approaches 4

Academic BPM Implementation 5

Academic Institutes with BPM Programs 6

Academic Institutes with BPM Research Centers 8

Academic Institutes with SCM Programs 9

Academic Institutes with Executive BPM Programs 10

Israeli Academic Institutes with BPM & SCM Subjects 11

BPM Workshops in Israel 11

References 12

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The need for Higher-Education BPM Programs Background:Business Process Management [BPM] introduces a change in organizational focus from functional silos to integrated business processes. Driven by the need to compete in a fast-paced, real-time economy, organizations are beginning to recognize the need to achieve a process-centric organization. This not only requires an understanding and deployment of successful process management principles, but also the understanding and ability to improve end-to-end processes enabled by appropriate business process management systems and technologies. As organizations are beginning to realize the need to increase business process related skills, colleges and universities must also provide a learning environment that embraces the business process management practices of the new process-centric organization.Since BPM involves several organizational dimensions such as culture, governance, organizational issues, process, and technology, a BPM curriculum needs to be well rounded, containing courses in both soft and technical related areas. At present time, there are very few dedicated BPM programs in colleges and universities worldwide. Those that do exist vary in focus and coverage. From ProcessWorld 2006, session: Business Process Engineers of Tomorrow - The New Widener University MBA Program

In Israel:According to the analyst Einat Shimoni, most of the organizations "don't know how to implement BPM, including IT departments who don't understand its benefits".Neither are there any dedicated Higher-Education BPM programs.This document presents the variety of academic approaches to BPM and their implementation in universities and colleges around the world, pointing out the goals and benefits for the students, the institute and industry alike.

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Hi-Ed BPM Program Goals

To establish the foundation for educational BPM programs To support the institute vision of being innovative in its

academic approach by introducing BPM-related programs and subjects, in accordance with industry demands

To enrich the educational environment by introducing state-of-the-art tools and methodologies to the future decision makers and leaders.

To complement current courses by introducing business process management practical aspects in interactive workshops, implementing hands-on approach

To enable interdisciplinary academic approach when linking students from the different schools with a common framework for joint projects and business games.

To enable the institute to develop its own academic & business process model based on Higher-Education Processes Reference Model

The Opportunities and Benefits for the Institute

Offering BPM programs will attract more students and improve the academic position in competition with other academic institutes

Adding BPM subjects to current courses in most of the current tracks would make them more appealing to current and future students

Implementing an interdisciplinary approach will prepare the students better for industry demands.

Implementing BPM solutions and Higher-Education Reference Model would improve the administration of the institute

Increase chances of cooperation with companies by enabling the students to perform field-based BPM projects using contemporary tools and methodologies.

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Exposing students to real-life cases and not only theories and case-studies will increase their job opportunities

Expand the institute target audience by hosting and conducting on-demand BPM workshops for individuals and corporate.

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Hi-Ed BPM Programs in Academic Institutions Abroad

BPM subjects included in existing courses such as:o In Analysis and Development of Information Systems : Process

Modeling (BPMN, UML Activity Diagrams, EPC) - Howe Schoolo In Organizational Change Management : Process Modeling and

Analysis - Georgia State Universityo In Enterprise Resource Planning Tools : Process Simulations -

Indiana Universityo In Supply Chain Management : SCOR – Penn State Smeal

College of Businesso In Operation Management : business processes - Arizona State

University

BPM courses examples:o In Degree programs

PhD, MSIS (Process Innovation courses In Howe School) PhD, MSIT (a BPM course In Queensland University) MBA (a BPM course in Bentley Business School) MBA with BPM Specialization in Walden University Undergraduate (A Business Process Modeling in

Queensland University)o In Executive education :Introduction to BPM in Widener

University

BPM Degreeo BPM Research for PhD in Queensland BPM Centero MSc Business Process Management in Brighton Universityo BSc in Process Management in Franklin University

BPM Certificate Program in Boston University MBA Field-Based BPM projects in Bentley Process Management and Improvement Certificate Program in

Chicago University Business Process Innovation Research Center (CEBPI) in Howe

School Workshops in Babson College

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Events in Howe School

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BPM Program Approaches

Collaboration with BPM program Providers – Boston University & BPTrends

Partnerships with tool vendors – IDS-Scheer Innovation & Education Network

Partnership with companies – At Bentley Business School BPM Work Placement at Brighton University MSc Business Process

Management Program BPM universities Collaboration International Joint Curriculum of universities at Widener University

USA and University of Muenster, Germany Bridge the Gap between Process & IT at Babson Executive Education Using software in teaching Process Management at Tomas Bata

University, Widener, Howe, QUT Webcampus Online BPM Courses at The Graduate School Stevens

Institute of Technology

Examples of BPM implementations in Academic Institutes:

In Leeds University – Implementing IDS-Scheers's ARIS Toolset, to achieve a strategic goal: "Improvement of core systems and processes - Business Process Management will help the University meet this Strategic Enabler." Processes reviewed and improved in the area of student administration – Confirmation, Clearing, Accommodation, Registration

In King Fahd University – Implementing Savvion solutions for improving business processes and functions across the university. More then 320 processes modelled in the area of Finance, scientific research, applied research, materials management, admission and registration.

In North Hertfordshire College (NHC) – Implementing Ultimus BPM Suite. NHC saw the need to adapt their business processes to become more responsive to the dynamics of modern education. Approximately 40 administrative processes and automated today, such as various processes in the areas of Course Administration, Human Resource, and Finance

Technion - Improving Student Management Main Business Processes - Abstract of M.Sc thesis

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Academic Institutions with BPM programs

Degree Programs

University School Department Program BPM CourseBentley College

Walham,MA, USA

Business School

Information and Process Management

MBA, MSIT, MSHFID

GS-602 - Business Process Management

GR   610A   Business Process Management I

GR   610B   Business Processes II

Field-Based Learning

Business Process Management

Bradford UniversityBradford, UK

School of Management

MSc in Total Quality and Performance Management

Advanced business process management, Business process management fundamentals,

Brighton University

Brighton, UK

Brighton Business School

MSc Business Process Management

Course Structure

Technical University of Eindhoven

Eindhoven, The Netherlands

Technology Management

MSC 1BM05 – BPM1BM45 – Process Mining

Franklin University

Colombus, OH, USA

BS Process Management

Special Topics in Process Management,Process Tools, Process Modeling, Independent Studies in Process Management

Georgia State University

Georgia, USA

Robinson College of Business

Computer Information Systems

BBA CIS CIS-8010Business Process Innovation & Organizational Change Management

CIS-4120 Defining and Innovating Business Processes

MBA MBA Students Projects

MBA 8220 - IT for Process Innovation

CIS 8699 - Topics in Business Process Innovation

Executive Education

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Degree Programs

University School Department Program BPM CourseIndiana University

Bloomington, IN, USA

Kelley School of Business

Operation and Decision Technologies

BS in BPM K217 Business Process Tools

P429 Operations Processes

MBA P550 Business Process Design

University of Muenster

Muenster, Germany

Information Systems

MS Business Process Modelling and Workflow Management Systems

Queensland University of Technology

Brisbane, Australia

Faculty of Information Technology

Bachelor of Corporate Systems Management  

ITB298 - Business Process Modeling

Master of IT ITN298 - Process Engineering

Stevens Institute of Technology

Hoboken, NJ, USA

Howe School of Technology Management

CEBPI – Center of Excellence in Business process Innovation

Graduate Certificate, MSIS, Executive Seminars

BPM Courses

BPM Day (for executives)

Tomas Bata University

Zlin, Czech Republic

Faculty of Management & Economics

Management,Economy

Master Specialization in Enterprise Economics Industrial Engineering

Process Modeling, Process Management

Widener University

Philadelphia, PA, USA

School of Business Administration

Widener MBACurriculum

Certificate in Business Process Innovation

CENTER OF BUSINESS

PROCESS

EXCELLENCE

Executive Development

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BPM Research

University School Department Program BPM CourseBabson College

Babson Park, MA, USA

Process Management Research Center

Queensland University of Technology

Brisbane, Australia

BPM Research Group

BPM Research for PhD

ProjectsSeminarsBPM Conference

Stevens Institute of Technology

Hoboken, NJ, USA

Howe School of Technology Management

CEBPI – Center of Excellence in Business process Innovation

BPM Research

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Academic Supply-Chain Management Courses

University Program SCM Courses ContactHowe School of Technology Management

Hoboken, NJ, USA

CEBPI – Center of Excellence in Business process Innovation

BPM & Service Innovation

MIS 690 - Supply Chain Management and Strategy

Dr. Michael zur Muehlen

MSIS Supply Chain Management

ETH - Zurich EXECUTIVE MBA in international Supply Chain Management

Supply Chain Management ModuleBased on SCOR

Penn State Smeal College of BusinessPennsylvania USA

Executive Education Programs

Processes and Tools for Supply Chain Success (SCOR)

Florida University

Gainesville, FL, USA

Center for Supply Chain Management

Executive MS-DIS ( SCM)

INSEAD Business School

Executive Education Supply Chain Management

Vlerick Leuven Gent Management School

BE-9000 Gent Belgium

Operations & technology management

Master Class in Supply Chain Management

Widener University

Philadelphia, PA, USA

Center of Business Process Excellence

Executive DevelopmentMGT 651 - Supply/Value Chain Management - with SAP R/3 Applications

Dr. Yvonne Lederer Antonucci

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Academic Executive BPM Courses

University Program BPM Courses ContactBoston University

Corporate Education Center

Boston, MA, USA

Business Process Management Training: Courses and Certificate Programs

Principles of Business Process Management

BPTrends

Babson Executive Education

Babson Park, MA, USA

Process Management Research Center

Bridging the Gap Between Process & IT

Process-Oriented IT Management

Tom Davenport

George Mason University

Virginia, USA

Office of Continuing Professional Education

Process Mapping

Process Redesign & Simulation

Florida University

Gainesville, FL, USA

Leadership Development Institute

Measuring & Improving Processes

Queensland University of Technology

Brisbane, Australia

BPM Training Executive Training Dr Michael Rosemann

Howe School of Technology Management Hoboken, NJ, USA

CEBPI – Center of Excellence in Business process Innovation

BPM & Service Innovation

BPM Day (for executives)Dr. Michael zur Muehlen

Vlerick Leuven Gent Management School

BE-9000 Gent Belgium

Excellence in Business Process Improvement

Widener University

Philadelphia, PA, USA

Center of Business Process Excellence

Executive Development Dr. Yvonne Lederer Antonucci

Penn State Smeal College of BusinessPennsylvania USA

Executive Education Programs

Supply Chain

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בארץ באוניברסיטאות BPM נושאי לשילוב דוגמאות

מרצהנושאעבודה/קורסתוכניתמחלקהמוסדTechnionManagement

& Industrial Engineering

MSImproving Student Management Main Business Processes - Abstract

BPMDr. Itzkowitch Meira

BGUManagement & Industrial Engineering

Inventory Management

SCOR, Balanced Scorecard

IS Design & Analysis

הגדרת תהליכים Business(עסקיים

Process Reengineering(

Haifa University

MSGoal-Driven Analysis of

Process Model Validity

SCORBusiness process

modeling and design,

Dr. Pnina Sofer

Haifa University

MIS Department

ראשון תואר עם חוגי דו

כלכלה

לניהול מבוא מערכות מידע

ר פנינה סופר " דתהליך עסקי

כוללות מערכות משאבי לניהולהארגון

תהליכים עיצוב בסיס על עסקיים גנריים מודלים

ר פנינה סופר " ד

המשולבבר אילן' יאונ החוג למדעי החברה

שני תואר בניהול

ללוגיסטיקה

– סמינריון ביצועים מדידת

בשרשרתהאספקה

SCOR

המחלקהללוגיסטיקה

– סמינריון Customizing

the global SCOR model to the Israeli

landscape

SCORאבינדב טל ר"ד 'חב עם בשילוב

תפן היעוץ

'האוני העברית

בירושלים

MBA למנהלים

מערכות יישום ERP

ניתוח תהליכים Businessעסקיים ו

Process Reengineering

המכללהלמנהל

התמחותמנהל עסקים בטכנולוגיות

מידע

ניתוח ותיכון מערכות, מערכות סימולציה

וניהול תהליכיםעסקיים

BPM Workshops in Israel:

John Bryce – B PM – 4X4 Workshop

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References:

SCM:Training for the Future by John Feld

BPM:What is BPM Anyway? By Mark TreatTeaching and Research Issues By Michael zur Muehlen, Ph.D

The MBA is Dead, Long Live the MBI By Peter FingarThe New MBA Curriculum Excerpts from Business Process Management: The Third Wave, Howard Smith and Peter FingarRe-schooling the Corporation for BPM By Ronald Aronica

Bridging the Gap between the Academic and Corporate Worlds

BPM Goes to School By Jessica Sebor

Education Process Modeling By Petko RuskovDeveloping An International Business to Business Process Curriculum: Extending the Classroom Walls with ERP-Software By Yvonne L. Antonucci – Widener University, Chester, PA andMichael zur Muehlen – University of Muenster, Germany BPM Education - The Importance and Relevance of Business Process Expertise by Alex Kokkonen & John Hargreaves, 25 September 2007Class Notes: BPM Research and Education—A Little Knowledge is a Dangerous Thing By Michael zur Muehlen - January 08, 2008ABPMP - Academic Institutions with programs in BPM

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Correspondence 2007:

Michael zur Muehlen, Ph.D.Director, SAP/IDS Scheer Center of Excellence in Business Process InnovationStevens Institute of Technology

Hi Dafna,

The next column will probably appear in August - the published (BPTrends) intends it to be a

quarterly column. You may want to take a look at www.workflow-research.de, I have some

University offerings listed on the front page there.

Vendors are involved in the CoE program in the sense that several have donated their

software to be used in the curriculum. IDS and SAP and some others (Pegasystems and

Sungard) go a step further and sponsor research projects around BPM, and provide venues for

best practice sharing around BPM education. The founder of IDS, August-Wilhelm Scheer,

has published a number of good textbooks on process modeling using ARIS, we refer to these

as backup literature in our courses.

In our particular situation we demo some tools in class, but the students are free to use

whatever platform they choose to model processes. The reason for that is that we teach 70+ %

of our program at corporate locations, and we cannot ask the students to install trial software

or fat clients on their work PCs. We do, however, point out free software offerings that they

may want to try at home (such as Global 360s Sketchpad, the modelers by Tibco, Sungard, or

Metastorm, and several open source systems, such as JaWe or OpenWFE). 

We talk about SCOR and ITIL as a means to structure an organization's process portfolio.

Since many of our students come with a deep IT background they can relate to the ITIL

processes very well. SCOR we use in our supply chain courses.

Let me know if you have any other questions.

Best

Michael

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Dr Michael Rosemann, MBA, FACSProfessor for Information SystemsBusiness Process Management ClusterFaculty of Information TechnologyQueensland University of TechnologyLevel 5 / 126 Margaret StreetBrisbane Qld 4000, AustraliaP +61 (0)7 3138 9473 - F +61 (0)7 3138 9390M +61 (0)408 735363 - S mrosemannwww.bpm.fit.qut.edu.au

(Emails summer 2007)

Dear Dafna,

We offer a unit on Business Process Modelling for under-grad. students,

a unit on Business Process Management for post-grad. students, and a comprehensive

BPM program for PhD students.

We plan the introduction of a Grad. Certificate and a Masters in BPM for next semester.

We also offer a set of executive training programs in BPM.

Please also the attached document for more info on our activities.

we are using ARIS from IDS Scheer

we have one of our PhD students together with IT admin doing the ARIS admin.

300 licenses, under-grad and post-grad. students. As far as possible we provide students with

access to available ref models

 All the best,

Michael

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