4 administration goals:!

•  Fiscal responsibility!

•  Innovative leadership!

•  Transparency and accountability!

•  Improved services!

! ! ! ! !www.cookcountyil.gov !

GOALS

1

ORGANIZATION

2

•  The Bureau of Technology accounts for only 19% of the County’s 709 IT personnel. !

•  Countywide IT costs exceed $150 million (less than 20% is in the Bureau of Technology). !

•  BoT operating budget declined 30% in 2011; flat for 2012 ($ millions)!

BUDGET

3

GOVERNANCE

4

IT Collaborative Board!

Infrastructure!Enterprise Apps

Property workgroup

Health workgroup

Business workgroup

Justice workgroup

2011!Organization, budget, ERP readiness, performance management

2011 - 14!Collaborative board, City-County collaboration, rebid contracts, open data, social media, mobile apps, SLAs, chargebacks

2012-14!Timekeeping, ERP, integrated justice, integrated property, cloud apps, fiber project, mainframe contract out & attrition

STRATEGY

5

INNOVATION

Source: Shared Services Horizons of Value, Harvard Kennedy School, 2009 Shared Services Summit 6