Innovate uxi community_3b
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Transcript of Innovate uxi community_3b
UXI COMMUNITYINNOVATION
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CREATINGA CULTURE OF UXPresented by: Brad Briscoe
UXI COMMUNITYINNOVATION
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UXI COMMUNITYINNOVATION
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User Experience Design is like a
3 Ring Circus
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User Experience Considerations
A/B TESTING
WIREFRAMESFLOW DIAGRAMS
PERSONAS
HEURISTIC EVALUATIONS
SITE MAPS
CONTEXTUAL INQUIRY
CARD SORTING
AFFINITY DIAGRAMMING
SCENARIOS
PERSONAS
PROTOTYPING
STORYBOARDS
USER INTERVIEWS
STORYBOARDS
CONCEPT MAP
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THE THREE CORE UX ATTRIBUTES
In the last six weeks, have you spent more than two hours watching someone use our application designs or a competitors design?
Can everyone on the team describe the experience of using a design five years from now?
In the last six weeks, have you rewarded a team member for creating a major design success or failure?
VISION FEEDBACK CULTURE
For Great User Experience Design
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WHY ARE WE
HERE TODAY?
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Development Communities fragmented, grass root efforts
Domain Owners
UXI DeveloperCommunity
BPMSCommunity(pending)
SOA Community
SOA Technical Design
Reviews
ArchitectureReview Board
ArchitectureSteering
Committee
Monthly Architecture Call
Solution Architect
Round Table
Architecture
Arch
itect
ure
Stan
dard
s Bo
ards
Current State Engagement
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Future State Engagement
Formalize Development
Communities, bring development back to
steady state
ArchitectureReview Board
ArchitectureSteering
Committee
Monthly Architecture
Call
Solution Architect
Round Table
Architecture
Arch
itect
ure
Stan
dard
s Boa
rds
UXI Sub Community
Forum
Services Sub Community
Forum
Process Orchestration
Sub CommunityForum
Development
Deve
lopm
ent
Com
mun
ity F
orum
Bi-directional communication with broader Architecture community
(Future) Sub Community
Forum
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ObservationsInformal fragmented development communities stood up through grass roots efforts, missing knowledge sharing across communities
• Lack of commitment of participants
SOA Community forum not focusing on code & design reviews, which could improve cross team knowledge sharing
• If needed, domain owners/managers can create separate forum
SOA has separate meetings for formal technical design & code reviews
• Can design reviews be an open forum to further knowledge sharing?
Meeting attendees presence expected on many different communities, spread too thin to participate in all meetings
Training is not enough, nor a priority – need vibrant, active development community sharing experiences where developers can mature their development acumen
• Needed for all architecture patterns
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Today’s GoalDiscuss future vision for Development Community Forums, collect your feedback, and gain consensus on next steps
Topics for discussion Current State EngagementFuture State EngagementDevelopment Community MembershipDevelopment Sub Community MembershipImplementation ConsiderationsProposed Next Steps
CREATE, COLLABORATE, CONTRIBUTE
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CREATE, COLLABORATE, CONTRIBUTE
2 Updated and Relevant Links
3 Unique Design and Infographic
4Tools such as Feedback Requests, Updated Presentations and more
1 Collaborative Page Features
The New Content Driven Account Management IT SharePoint Page
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COLLABORATIVE UX PAGE
2 Updated tools, Documentation and usable Widgets
3 Presentations
4 Project Lists, Surveys and useful features
1 Collaborative Content and Links
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Owners of this page: Rick Dale, Britt Johnson, Brad Briscoe, Aaron Case, Omar Khan and George Cruz
We look forward to your feedback
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WFA Development Sub Community Forums
Formalize current Development Communities into a Development Sub Community per architecture pattern
• UXI Sub Community Forum• Services Sub Community Forum• Process Orchestration Sub Community Forum (does not currently exist)• (Future) Sub Community Forum
Assign a dedicated (fulltime) Application Delivery team member as chairperson for each Development Sub Community
• Assign WFA Frameworks and Architecture team member to each Development Sub Community
Development Sub Community Forums membership and support
• DIO support for Application Delivery contributions• Application Delivery participants should be SMEs in v12 pattern
development• Participants rotate in/out of forum• Intent of knowledge sharing across development organization
(train the trainer)
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WFA Development Community ForumEstablish an overarching WFA Development Community Forum • Open communication channels/collaboration across Development Sub
Community Forums • Knowledge sharing of significant content to broader
architecture/development community via Monthly Architecture Call• Recommend enhancements/new approaches to Architecture Steering
Committee (ASC)
Staffed by members and chairpersons from each Development Sub Community Forum with WFA Frameworks and Architecture participation
Chaired by scheduled rotation of Sub Committee Chairpersons
How would we set this in motion
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Development Community Forum - Membership
Charter• Provide input to WFA Frameworks
– set priorities on work efforts• Conduct WFA Framework
code/design and QA reviews• Establish development Wiki,
sourced by sub community team members, to facilitate technical discussions and provide answers to technical questions/issues
• Open/respectful dialog, accepting diverse positions
Broad inputs ensure all participants/perspectives have a voice
Chairperson
(Application Delivery)
UXI Community
Services Community
Process Orchestrati
on Community
(Future Community
)Data
Management
WFA Framework
s
Architecture
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Development Sub Community Forums - Membership
Charter• Discuss technical issues – innovate new
approaches, providing guidance and consistency of implementation
• Open/respectful dialog, accepting diverse positions
• Conduct code & design peer reviews; results/remediation accountability with peer group
• Mature development discipline; contribute to Framework components; recommend new tooling
• Escalate issues/promote significant events up to Development Community Forum
Using as illustration, Services Sub Community at deeper dive
Services
Chairperson
(Application Delivery)
Application Delivery
Team Member
Application Delivery
Team Member
Application Delivery
Team Member
Data Manageme
nt (as appropriat
e)WFA
Frameworks
Architecture
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Implementation ConsiderationsKey needs that must be met to ensure successApplication Delivery commitment in ownership and contribution to maturation of new v12 pattern development practices
• Full-time Chairperson per Development Sub Community • 20% allocation of Application Delivery SME team members enabling
contribution to Development Community forums/efforts
• Architecture commitment to support Application Delivery/Development Community input to development practices
Formalize Sub Community Chairpersons – Possible Options UXI Sub Community
• John Haley
Services Sub Community• Rick Caponigro
Process Orchestration Sub Community• Patrick Fagan
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Gain Consensus of Development Communities/Sub Communities
Develop Communication Plan
• DIO Weekly Meeting
• Application Development: Transformational Leadership Team
• Architecture Steering Committee
• Architecture Monthly Call
Form Development Communities/Sub Communities Membership
Define implementation timeline
Proposed Next Steps
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QUESTION & ANSWER SESSION
FEEL FREE TO ASK NOW, OR EMAIL US AFTER THE PRESENTATION
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THANK YOUPlease let us know how we can support you!The UXI Forum Community Support Team:Rick Dale, Britt Johnson, Brad Briscoe, Aaron Case, John Haley, Omar Khan and George Cruz
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UX DEMAND