InnerCom
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Transcript of InnerCom
INN
ERC
OM I truly care about my
employees. I understand that
they are, more often than me,
the voice of my business to my
customers. I value what both my
employees and my customers
have to say, and after going
through Eisen’s program, my
eyes were truly opened – and it
changed how I do business. Had
I not done this, I’m not sure I’d
be in business today.
I truly care about my
employees. I understand that
they are, more often than me,
the voice of my business to my
customers. I value what both my
employees and my customers
have to say, and after going
through Eisen’s program, my
eyes were truly opened – and it
changed how I do business. Had
I not done this, I’m not sure I’d
be in business today.
PR/IR • ADVERTISING • MARKETING STRATEGY • WEB • BUSINESS CONSULTING
YOUR EMPLOYEES ARE THE MOST VALUABLE ASSET OF YOUR ORGANIZATION.
IF YOU DON’T BELIEVE THAT, THERE’S NOT MUCH PURPOSE IN READING ANY FURTHER.
As a business owner or manager, employees are your frontline that manages your customers and clientele, from answering the
phones to how they treat the clients you endeavored so hard to cultivate. Be it a server behind the bar or the entry level
employee answering the phones, HOW the client experiences your brand is critical – particularly with front line brand touch
points. Where does my customer interact, and with whom?
Who internally at this organization do they interact and are they prepared? Do I know what they’re thinking? Do they represent
this company and this brand well? Our InnerCOM program will allow us to uncover issues and proactively address them, as
well as create an internal business communications strategy that will align all aspects of an organization and get everyone
singing along to the same tune.
InnerCOM
www.TheEisenAgency.com
THINK ABOUT IT: YOU CAN’T ALWAYS BE THE ONE
IN FRONT OF THE CLIENT OR ADDRESSING EVERY
CLIENT, EMPLOYEE, OR CUSTOMER CHALLENGE.
WHAT YOU SAY, HOW YOU SAY IT, AND THE
MYRIAD OF TOUCH POINTS YOUR TEAM HAS WITH
YOUR CLIENTS, INNERCOM CAN GET EVERYONE ON MESSAGE, UNDERSTAND AND ADDRESS INTERNAL
CHALLENGES, AND HELP YOU BE A BETTER LEADER AND MAKE YOUR ORGANIZATION MORE SUCCESSFUL.
ENGAGED EMPLOYEES. PLEASED CLIENTS. HAPPY BOSS.
Comprehensive Internal Focus Groups & Analysis
Client Reviews, Secret Shoppers, Surveys & Analysis
Proactive Communications Reports & Recommendations
Internal Communications Execution
Employee Relations
“Same Page” Sales Presentations
CORE INNERCOM SERVICES