Ingram Micro | TRAINING ACADEMY Cisco ECS Certification
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ry information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Ingram Micro | TRAINING ACADEMY Cisco ECS Certification Presenters: Michael Beach Ashley Scanlon Robert Young August 2, 2013
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Ingram Micro | TRAINING ACADEMY Cisco ECS Certification. Presenters: Michael Beach Ashley Scanlon Robert Young August 2, 2013. Cisco Collaboration Partner Specializations. Express Collaboration Specialization Partner Profiles: TelePresence partners moving to Collaboration - PowerPoint PPT Presentation
Transcript of Ingram Micro | TRAINING ACADEMY Cisco ECS Certification
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Ingram Micro | TRAINING ACADEMYCisco ECS Certification
Presenters:Michael Beach Ashley Scanlon
Robert YoungAugust 2, 2013
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Cisco Collaboration Partner Specializations
Specialization Advanced Technology ProgramMarket/Segment
SMB Midmarket EnterpriseSolu
tion
Flex
ibili
ty/C
ompl
exity
Small BusinessSpecialization
Master Unified CommunicationsSpecialization
TP Video Master ATP
TP Video Advanced/Advanced
Plus ATP
TP Video Express ATP
TP Video Master ATP
Advanced Collaboration Architecture Specialization
ExpressCollaboration Specialization
Express Collaboration Specialization Partner Profiles:• TelePresence partners moving
to Collaboration• SMB Collaboration partners
moving to Midmarket• New UC partners moving to
Collaboration
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Cisco Express Collaboration Specialization addresses the growing midmarket opportunity with …
• New entry-point into Cisco’s collaboration partner programs
50% lower partner training and investment requirements
• Premier Certification
• Partner Investment Protection
• Enhanced Profitability with Cisco’s Value Incentive Program (VIP)
Payments up to 15%
Cisco Express Collaboration Specialization (ECS)
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Collaboration Specializations Portfolios
Small Business & Express Foundation Specialization
• Business Edition 3000• UC 500 Series• UC 300 Series• WebEx WPL• All SPA Phones• Selected Unified IP Phones
Advanced Collaboration Architecture Specialization (CAS)
Includes all ECS Specialization, plus: • Unified Communications Manager (Enterprise Edition)• Unified Contact Center Express• Unified Workspace Licensing (All versions)• Unified Enterprise Attendant Console • WebEx Meeting Server• WebEx Social• VXI/VDI• Session Border Controller
Master Unified Communications Specialization
Includes all Cisco Collaboration products except those designated restricted by ATP requirements
New! Express Collaboration Specialization (ECS)
Includes all Small Business & Express Foundation Specialization, plus:• Business Edition 6000• Unified Communications Manager Express• All Unified IP and Video Phones • Prime Unified Provisioning Manager Business Edition• Prime Collaboration Provisioning • Jabber (Unified Presence)• Unified Mobility • Unified Border Element• Unified SRST• Unified Attendant Console Business Edition • WebEx Meetings • TelePresence MX300/MX200• TelePresence EX90/EX60• TelePresence C20 Quickset• TelePresence SX20 Quickset• TelePresence MCU 5300/4500/4200• TelePresence Profile 42 with C40• TelePresence Profile C65/55/52• TelePresence Integrator C90/60/40• TelePresence Edge 95 or 75 MXP• TelePresence VCS Starter Pack• TelePresence VCS Expressway with TMS• TelePresence VCS Control with TMS
Cisco ECS Training RequirementsInstructor-Led Training E-Learning Training Exam
BE6000 for Account Managers2 hours
TelePresence Video Sales Specialist for Express2 hours
TelePresence Video Sales Specialist for Express (PATVSSE v1.0)
#650-292
Account Manager10 training hours
Cisco Sales Expert6 hours
BE6000 AM#700-104
Cisco Sales Expert#646-206 CSE
BE6000 for Sales Engineers3 hours
Architecture System Engineer
43 training hours
Administering Cisco Voice & Unified Communications
40 hours
BE6000 SE#500-101
Administering Cisco Voice & Unified Communications (ICOMM) #640-461
Implementing Cisco Voice Communications and QoS v8.0 /40 hours
Implementing Cisco Unified Communications Manager, Part 1 /
40 hours
CIPT1#642-447
Field Engineer101 training hours
TelePresence Video Field Engineer for Express5 hours
Implementing Express TelePresence Video Solutions 16 hours
CVoice & QOS#641-437
Implementing Express TelePresence Video Solutions ILT (PAIETVS v1.0) #650-294
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Architecture System Engineer:■ ICOMM – Administering Cisco Voice & Unified Communications■ $2,716 (40 Hours)
Field Engineer: ■ CVOICE – Implementing Cisco Voice Communications and QoS
$2,716.00 (40 hours)■ IPT1 - Implementing Cisco Unified Communications Mgr part 1
$2,716.00 (40 hours)■ PAIETVS – Implementing Express Telepresence Video Solutions
$1,705.25 (16 Hours)
Instructor Led Class Pricing
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Role Course NameCourse Format(Updated 3/1/13)
Class Cost(List)
Class Cost(IMTA) Test Required
Test Cost(List)
Requirement Met(Names)
Account Manager
CSE - Cisco Sales ExpertOnline $0.00 $0.00 646-206 $80.00
Cisco Business Edition 6000 for Account ManagersOnline $0.00 $0.00 700-104 $65.00
TelePresence Video Sales Specialist for Express Exam (PATVSSE) Online $0.00 $0.00 650-292 $65.00
System Engineer
Introducing Cisco Voice and Unified Communications Administration (ICOMM v8.0) Instructor-led
avail. Through IMTA $3,395.00 $2,716.00 640-461
$250.00
Cisco Business Edition 6000 for Sales EngineersOnline $0.00 $0.00
700-101$65.00
Field Engineer
Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0) Instructor-led
avail. Through IMTA $3,395.00 $2,716.00 642-437
$200.00
IPT1 v9.0 - Implementing Cisco Unified Communications Manager Part 1 Instructor-led
avail. Through IMTA $3,395.00 $2,716.00 642-447
$200.00
Implementing Express TelePresence Video Solutions ILT (PAIETVS v1.0) Instructor-led
avail. Through IMTA $1,995.00 $1,705.25650-294
$65.00
Sub-totals: $9,853.25 $990.00
Training & Testing Cost: $10,843.25
Ingram Micro ECS Program
Reimbursement: -$6,000.00
Reseller Cost: $4,843.25
ECS Worksheet
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Technical SupportResources
Robert YoungTechnology Solutions Engineer
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Ingram Micro Technical SupportNot your stereotypical Technical Support■ Over 1.8 Million Calls Serviced in 2012■ On average we build $16M - $18M in Solutions every day■ 14 different vendor-agnostic Help Desks to build a full end-to-end solution for
you customers■ 180 technicians holding over 500 certifications including:
Ongoing Development – Over 30,000 hours of OEM dedicated training each year
100% of calls taken are pre-sale
consultations to build solutions.
Cisco CCIE | CCNA | CCNP | CCDA | CCDP IBM HW / SW & BladeVMware VCP | VTSP | VSp Security – CISSP, CISMMicrosoft MCSE Symantec SPS, STA, SCSEHP StorageWorks ASE 3Com NBX & WirelessHP Blade Systems Novell MCNE & CNECompTIA A+ | Net+ | Server+ | Security+ Computer Associates CUEEMC SE Accreditations
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42 Cisco certified and specialized technicians All Data Center Technicians have Netformx CCIE on staff Cisco-badged Sales Engineer onsite Over 10,000 Cisco calls serviced per month Less than 1% of calls escalated to TAC Solution focused with multi-vendor support Sales Enablers (frequently conference w/end-users)
Ingram Micro Cisco Technical Support | BOM Creation1(800) 445-5066
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Proposal to customer
Ingram Micro assistance with presentation1. Remote demonstration
– VPN– Office extend– Webex– Telepresence
2. Solution Center– On-site in Buffalo, NY or Santa Ana, CA
3. Experience Center– On-site in Buffalo, NY
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■ “Trusted Advisors” Creating Pipeline Opportunities■ Available to Partners for:
– Demand Generation
– Competency Creation & Development
– Technical Consultation
– Design Assistance
– Fitting the Technology to the Business Need
– IM Resource Direction/Alignment (Market Development, Integration Services, Solution Center, IM Link, etc.)
– Sales and Technical Training
■ 4 Regional TSE’s partnered with Market Development Managers and Cisco Field. Aligned by geography and architecture.
■ 1 TSE focused on partner development in the Premier space.
Technology Solutions Engineers
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Carol Wright(716) 474-2127Northeast Territory
Jason Bourque(716) 253-3322Southeast Territory
Kevin Switzer(585) 356-9218Central Territory
Robert Young(619) 788-3696West Territory
Mike O’Brien(585) 259-7768National Premier Partners
Technology Solution Engineer US Coverage
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Solution Centers: Santa Ana, CA & Buffalo, NY
Premier education and training center for Ingram Micro resellers and their customers
Allows you to provide: Beta and proof-of-concept (POC) Live, hands-on product and solution demonstrations End-user trainings and seminars Virtual Labs – Cisco & Juniper
Offers you the opportunity to: Deepen your knowledge base Form new partnerships Expand your service offerings
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The Experience CenterThe Experience Center is an interactive forum where partners and customers
can collaborate in a professional environment with fully supported state-of-the-art technology solutions.
The Center has executive meeting presence, interactive presentation capabilities, demonstration pods, video conferencing and a technology
showroom all in one location. It is where solutions come to life.
Partners can leverage the center to have deeper business conversations with their customers and focus on solutions that best meet their needs.
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Please contact
Technical SupportRobert [email protected]: [email protected]
IMTA Contacts:Michael Beach | Training [email protected] | x66630
Jamie Kline | Training [email protected] | x65115
Refer to the following websites:www.ingrammicro.com/imta Email your IMTA team [email protected]
Cisco TeamAshley Scanlon | Cisco Channel Account [email protected]
1(800) 456-8000
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