Infrastructure Services - Emerio · 2017-08-29 · Emerio's managed services enable customers to...
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Some of our Infrastructure Services include: Data Management Services Managed WAN Managed LAN Server Management Storage & Backup Cloud Enablement Server Virtualization and Consolidation First line support Second line support Third line support English & Asian Language Support Incident Management Remote End-user PC Support Application Support 3 Party Ticketing English & Asian Language Support Risk Management Vulnerability Management Compliance Management Incident & Continuity Management Global Risk Operations Centre (GROC) Infrastructure Management Services Infrastructure Support Services Helpdesk Services Managed Security Services Virtual Desktop & Managed Client Device Workplace Transformation Services On-site Services System Integration rd E an NTT Communications Company E R I O M Application Services Infrastructure Services Consulting Services Leverage Emerio’s unmatched infrastructure services that go beyond meeting SLAs – we deliver business value through consistent high quality performance. Overview World class infrastructure is crucial when it comes to being globally competitive. Technology should align perfectly with productivity requirements. Enterprises require next-generation infrastructure management to benefit from advanced infrastructure and ensure cost-effectiveness in the deployment of these technologies and in their overall functioning. Transform your business operations by leveraging our end-to-end, reliable and dynamic IT infrastructure services. Emerio's managed services enable customers to reduce support costs and significantly improve visibility into the performance of the IT infrastructure. We have in-depth experience in providing SLA backed managed services to our customers for more than a decade. Our managed services expertise combined with our mature ITIL based processes provides the leading edge to our customers. Apart from logging and resolving issues, we play a critical role in ensuring the availability of your IT systems. Infrastructure Services Innovative, responsive and flexible services. Providing higher business value! Reliable Efficient Adaptable Long-term Your R AL IT services partner
Transcript of Infrastructure Services - Emerio · 2017-08-29 · Emerio's managed services enable customers to...
Some of our Infrastructure Services include:
Data Management Services
Managed WAN
Managed LAN
Server Management
Storage & Backup
Cloud Enablement
Server Virtualization and Consolidation
First line support
Second line support
Third line support
English & Asian Language Support
Incident Management
Remote End-user PC Support
Application Support
3 Party Ticketing
English & Asian Language Support
Risk Management
Vulnerability Management
Compliance Management
Incident & Continuity Management
Global Risk Operations Centre (GROC)
InfrastructureManagement Services
Infrastructure SupportServices
Helpdesk Services Managed SecurityServices
Virtual Desktop & Managed Client Device
Workplace Transformation Services
On-site Services
System Integration
rd
Ean NTT Communications Company
E R I OMApplication Services Infrastructure Services Consulting Services
Leverage Emerio’s unmatched infrastructure services that go beyond meeting SLAs – we deliver business value through consistent high quality performance.
OverviewWorld class infrastructure is crucial when it comes to being globally competitive. Technology should align perfectly with productivity requirements. Enterprises require next-generation infrastructure management to benefit from advanced infrastructure and ensure cost-effectiveness in the deployment of these technologies and in their overall functioning.
Transform your business operations by leveraging our end-to-end, reliable and dynamic IT infrastructure services.
Emerio's managed services enable customers to reduce support costs and significantly improve visibility into the performance of the IT infrastructure. We have in-depth experience in providing SLA backed managed services to our customers for more than a decade. Our managed services expertise combined with our mature ITIL based processes provides the leading edge to our customers. Apart from logging and resolving issues, we play a critical role in ensuring the availability of your IT systems.
InfrastructureServicesInnovative, responsive and flexible services.
Providing higher business value!
Reliable Efficient Adaptable Long-term
Your
R AL IT services partner
Contact UsEmerio GlobeSoft Pte. Ltd. (Headquarters)Emerio House, 50 Ubi Crescent #01-05Ubi Tech Park, Singapore 408568T: 65 6349 2999 F: 65 6349 2966
W: www.emeriocorp.com E: [email protected]
500+ IT Professionals with competencies in various infrastructure technologies, tools and methodologies
Partnerships with leading technology providers to provide best-of-breed solutions using the ideal product-service combination
Your long-term and Strategic Partner of choice, visible from our excellent customer retention
Dedicated and shared service options with flexible engagement models
ITIL approach to IT Service Management
24 x 7 multi-lingual support services
Why Emerio
Situated in the heart of one of Asia's fastest growing economies, Emerio can deliver cost effective, high quality call handling and problem resolution functions. Emerio’s managed services enable you to focus on your core business and leave the management of your IT Assets to our certified profes-sionals. Our team of certified IT professionals are experts in day to day management of IT systems and provide you with the best possible service. Our global competency centres collaborate with product vendors to resolve the most complex issues with the quickest turnaround time.
Business Systems
Application Layer
OS Layer
Networking Layer
Hardware Layer
Emerio manages the I.Twhile you focus on
Your Business!
Client Testimonial“The deployment team at our customer site has been very professional in taking over the system support from the previous vendor. They are able to identify the key operational tasks, understand the main customer concerns and meet the service level expectation almost immediately. Feedback from the customer is excellent and we look forward to a long-term partnership with Emerio to provide the highest level of service to our clients.”
DirectorA Leading Business Analytics Software &
Services Vendor
Ean NTT Communications Company
E R I OMApplication Services Infrastructure Services Consulting Services
Reliable Efficient Adaptable Long-term
Your
R AL IT services partner
Emerio, an NTT communications company, is a leading IT solutions and services organisation with deep roots in South East Asia. We provide a suite of solutions and a large stack of IT services to our clients in the Banking and Financial Services, Education, Government, Healthcare, Hospitality, and Social Services domains. With over 1,850 employees we have been providing comprehensive ICT solutions, provisioning and management of IT infrastructure and business applications, data analytics, data visualisation and IT consulting services for the past 19 years. Our brand values are REAL. Reliability, Efficiency and Adaptability is the basis of Long-term relationships with our clients.
Emerio – Your REAL IT Partner
