Infoware - DomainPatrol Social

www.infoware.com Ulf Stider

products.infoware.se www.infoware.com Ulf Stider and Maria Enderstam

Infoware Solutions

IBM Premier Partner

Focus on enterprise collaboration since 1995

+30 employees with high focus on technology

Responsibility from idea to governance

Standard products since 1999 with +1 000 000 licenses on maintenance



DOMAINPATROL SOCIAL: The Product and its Functionality



DomainPatrol Social isa unique toolbox with primary focus to make the business use of IBM Connections more productivea powerful tool to administer IBM Connectionsvery easy to use and install

DomainPatrol Social canmove and merge full communities including parent/child and to/from EXTERNAL Communitiesmove or merge all kind of content in, out or between Communities, Blogs, Profiles, Files, wikis, libraries etc.administer User Access, quotas and external roles in a convenient wayreplace User Rights for leavers or absent ownerscopy user access between and/or merge two personal profiles including content.

DomainPatrol Social willhelp you groom your Social Business immediately on business demandease the administration of your IBM Connections forever



NEW in version 9 – Community TemplateCopy a standard community including:

Community DescriptionContent from a Wiki and an ActivitySub communitiesEmpty Apps/Widgets (Blogs etc.)Screen setup

Choose security model

Popular Use casesProject communities with process supportOrganizational Communities



NEW – Quota Management

Super easy interface to:Create Files quota policies for users and CommunitiesView Files quotas for users and CommunitiesSet Quotas policy for users and Communities

Quotas are important but of the box a major frustration for both users and IT



NEW! – File ManagementIBM Connections is a fantastic solution to work with files!IBM Connections have a very limited functionality to administer filesUsers demand functionality to manage files!Locked in content disservice social initiatives

DomainPatrol Social canMove Files between usersMove Folders between usersMove Files between Communities

DomainPatrol Social can move CCM libraries** require special license from IBM



IMPROVED - User ManagementAdd or change ALL kind of access to contentSuper easy and fastPractically impossible without DPS!

NEW unique functionality!Complete merge of two profiles including content

Typically same person with two profiles

Copy User AccessTypically when someone has been replaced on a role



Business Value: Users

Locked in content can be transferredcommon situation when owner is absent

Content can be moved according to the user’s own demandUsers find information better if the structure of the content can be managed subsequentlyUsers content can be reused in other contexts, for example a project wiki can be merged with a line of business wiki after a project is closedAny File, Blog, Forum or Community can be moved or merged within secondsWe don’t want our valued contributions glued to particular bookshelvesUsers with duplicate profiles with content can get helpQuota threshold can be solved without delay



Business Value: Organization

IBM Connections + DomainPatrol Social = Business Value Social Business – always in motion with DomainPatrol Social Shapes your Social Business from the start, according to the needs of the organization The “ONECompany Vision” requires information flexibility DomainPatrol Social makes the users trust IBM Connections with their time and documents Keep your IBM Connections environment tidy and attractive for the usersBring project content to line organizationApply reorganizations and changes of responsibilities to Social content and process



Business Value: Platform OwnerDomainPatrol Social solves impossible users demands in seconds; e.g. merge a community, move a file, move a blog, merge profiles Increased service levels, help frustrated usersSolve problems without the help of IT or consultantsManage user access and roles in a convenient way Replace access rights for leavers Enables life cycle management and content consolidationAbility to hide unused or unwanted contentEase the administration of your IBM Connections foreverWith DomainPatrol Social the social intranet can be changed together with the organization



Business Value – IT organizationAllow administration of end user functionality without full access to the infrastructureSolve common time- and change process consuming actions in a simple UIClean up the IBM Connections for less support, issues and problems during upgradesBe able to delegate user and content administration to the system owner/business sideSolve highly complex administration tasks in a simple UI



Social Business: Business Value for the OrganizationAccording to McKinsey Report on the Social Economy (July 2012):

Social technologies can create significant value across the value chain(if all participiants fully implemented social technologies and complementary organizational changes – and if all time and money saved by social technology were applied in the most productive ways).Social interaction is a powerful way of efficiently organizing knowledge, culture and economic powerSocial technology provide platforms for content creation, distribution and consumption including new forms of content creation, co-creation and transformation of personal and group communication



Social Business: Business Value for the OrganizationAccording to McKinsey Report on the Social Economy (July 2012):

The potential for your organization is 20–25% improved knowledge worker productivity.

Example:Knowledge workers: 30 000Annual cost per employee: $100 000Improved productivity: 20%____________________________________Productivity improvements: $600 000 000Other improvements : $300 000 000

Examples of other improvement areas and additional value creation are: MarketingSales and after sales support activitiesInnovationImprovement in business support activities(improved communication, coordination and collaboration is included)”margins are estimated to increase by as much as 60% in some industries”



LicensingBoth perpetual and rental license model

Request quote from [email protected]

DomainPatrol Social is licensed per profile in the IBM Connections Profiles database except for

Leavers which are set to inactive in the profile databaseIBM Connections 5 External users (yellow)

The price list is updated regularly depending on currency fluctuations

All prices exclude taxes, customs and other applicable fees.



Product Maintenance and Support

Includes new releases

Includes fixes

Product support by mail and phone, 8-17 Swedish Business days



ABOUT INFOWARE



Infoware ProductsFor 20 years, Infoware has successfully developed products to make life easier for IBM Lotus Domino administrators. All products are originated from a deep knowledge within the admin field of IBM products. Today, we have gathered all of our company experience in implementing and managing IBM Connections, and developed a revolutionary tool for easy and powerful management of content and user access in IBM Connections. Our customers have used our products successfully to automate administration tasks of user management, application management and solving email issues of archiving, out of office and quota handling. We are proud to say that our customers continue to use our products, renewing their maintenance from year to year. Once you have it, you cannot live without it.



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Infoware - DomainPatrol Social

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