The TransportersComputer Software Presentation

The Ateneo Graduate of School of Business

Members:Noel Paningbatan

Pam PadillaVanessa Raymundo

Grace DavidKristofer Jumauan

Arjay IrincoRinah Tuazon

Definition of terms by: Vanessa Raymundo

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Software - various types of program used to operate and manipulate computers and their peripheral devices

Types of software: 1. Application software - includes variety of programs that

can be subdivided into

(a) general purpose - perform common information processing jobs for end users. Sometimes called productivity package.Examples: word processing, spreadsheet, web browsers, email

(b) function specific application - software packages available to support specific applications of end-users in business and other fields

Definition of terms

(c) custom software - developed within an organization and for use only by that organization; all specifications functionality and ownship are owned and controlled by the developing organization.

(d) COTS software or Commercial-off-the-shelf software - products sold in many copies for profit with minimal changes beyond scheduled upgrade releases; purchasers have no control over the specifications and no access to source code; though it is sold/leased, vendor retains intellectual property rights of the software.

(e) open-source software - developers collaborate on the development of application using programming standards that allow anyone to contribute in the software.

2. System software

Definition of terms

Software suites - most widely used productivity packages that come in bundle. Each software suite integrates software packages for word processing, spreadsheet, presentation graphics, database management and personal information management. Example: Microsoft Office -word, excel, powerpoint, access, outlook

Web browser - a softwre package that provides the user interfacefor accessing internet, intranet, and extranet web sites. Also used to send/receive e-mails, download files, access Java applets, etc.

Integrated package - software that combines the ability to do several general-purpose applications such as word processing, electronic spreadsheet and graphics into one program. 

Definition of terms

Instant messaging - an email/computer conferencing hybrid technology that has become a standard method of electronic messaging for millions of users worldwide.

E-mail - electronic messages and file attachments sent via internet or user's organization intranet or extranet. Email is stored on networked mail servers until user is ready to read and display on user's workstation.

Word processing software - computerize the creation, editing, revision, and printing of documents by electronically processing text data. Top word processing packages such as Microsoft word, Lotus word pro etc provides a wide variety of attractively printed documents. They can also convert documents to HTML packages.

Definition of terms

Spreadsheet packages - used for analysis, planning and modeling. Developing a spreadsheet involves designing its format and developing the relationships (formulas) that will be used in the worksheet.Example: Microsoft excel, Openoffice Calc, Corel QuattroPro

Desktop publishing (DTP) - Used by users to produce their own printed materials that look professionally published. User can design and print their own newsletters, brochures, manuals, and books with several styles, graphics, photos etc.Example: Adobe InDesign, Microsoft Publisher, QuarkXPress

Definition of terms

 Presentation graphics software - help convert numerical data into displays such as line chas, bar graphs, pie charts and other graphics.nalso help prepare multimedia graphical presentation with photos, animation, video clips including publishing to the world wide web.

Personal Information Manager (PIM) - popular software package for end user productivity and collaboration as well as popular application for personal digital assistant handheld devices (PDA).

Definition of terms

Groupware - software that helps Workgroups and teams collaborate to accomplish group assignments. A category of general-purpose application software that combines a variety of software features and functions to facilitate collaboration.Example: Lotus Notes, Novell GroupWise, Microsoft exchange support

Application Service Provider (ASP) - companies that own, operate and maintain application software and the computer system resources (servers, system software, networks and IT personnel) required to offer the use of the application software for a fee as a service over the internet.

Cloud computing - a style of computing in which software and, in some cases, virtualized hardware resources are provided as a service over the internet; a method of computing in which an individual or an organization makes use of another organizations excess computing power or data storage capacity.

Definition of terms

Operating system - integrated system of programs that manages the operations of the CPU, controls the input/output and storage resources and activities of the computer system, and provides various support services as the computer executes the application programs of users.

Functions: 1. User Interface - end user/system and network

communications; part of the operating system that allows user to communicate with it so you can load programs, access files, and accomplish other tasks.

2. Resource Management - manage the use of hardware resources.

3. Task Management - managing the accomplishment of task 4. File Management - managing data and program files 5. Utilities and Other Functions - Providing a variety of Support

Services

Definition of terms

System software - consist of programs that manage and support a computer system and its information processing activities.

Categories: 1. System Management Programs - programs that manage

the hardware, software, network and data resources of computer systems during the execution of the various information processing jobs of the user.

2. System Development Program - programs that help users develop information system programs and procedures and prepare user programs for computer processing.

Virtual memory - the use of secondary storage devices as an extension of the primary storage of the computer, thus giving the appearance of a larger main memory than actually exist

Definition of terms

Case 3 Question 1 by: Grace David

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Case Study Question No. 1

What problems occurred when Wolf Peak upgraded from QuickBooks to a new accounting Software package?

How could these problems have been avoided?

CASE NO. 3Wolf Peak International: Failure and Success in Application Software for the Small-to-Medium Enterprise

Background

Company Name: Wolf Peak International Inc.

• Location: Laytoh, Utah• Industry: Consumer Products• Products and Services: Manufacturer and Distributor of Industrial Sports

Eyewear• Revenue: US$4 – US$10 million• Founder – Owner: Kurt Daems• Chief Finance Officer (CFO): Ron Swhab

Problems in using QuickBooks

Ron Schwab in using QuickBooks:(implementation period)• The company has paid a lot for this system but nobody knew

how to go in and extract financial or operational data used;• Developing reusable reports was difficult, time consuming

and expensive;• The company has to pay financial consultants to develop

reports for specific needs; and• Company’s prior year history could not be converted into the

new accounting system/package.

Kurt Daems in using QuickBooks :(start-up)• used to handle ledger chores;• user-friendly that allows him to drill down to view transaction

details; and• combine data in a variety of ways to create desired reports.

SAP Software Alternative

The Journey TEAM – the local SAP services partner.

SAP Business One – an integrated business management application designed specifically for small and medium size businesses like Wolf Peak

This application automates critical operations including sales,finance, purchasing, inventory, and manufacturing and delivers an accurate, up-to-the minute view of the business.

The benefits of SAP Business One far outweighed the costs and time already invested in that software system. With Business one they can perform task that previous accounting cannot. Wolf Peak’s management has also begun using the customer relationship management (CRM) functionality within Business One to assist with its Collection of receivables.

Implementation completed in seven (7) weeks during the busiest periodof the year, without disruption of business operations.

The following should have been done before choosing and using new software:

They could have decided to choose the software based on these criteria: Ease of Implementation, Price of Software, Ease of Use, Software’s ability to fit the business, Functionality of software, Level of support provided by the provider, Quality of documentation and Developers track record of performance.

There should have a Finance/Focal Person or Expert reviewing, who is knowledgeable in choosing the new software.

Recommendations

Case 3 Question 2 by: Pamela Padilla

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Question 2: Why did SAP’s Business One prove to be a better choice for WolfPeak’s management than the new accounting software? Give several examples to illustrate your answer

WolfPeak International:Failure and Success in Application Software for SMEs

RecommendationSAP’s Business One has the capabilities to match the needs of WolfPeak.. Enables ad-hoc reporting/report generation Intuitive user-interface and ease of use—managers need not be an expert to use the tool for

their customized needs Provides transparent live data—ability to capture updated data and drill down to the details Enables them to expand and integrate other systems in the company, with the availability of

compatible suites of software

..at a reasonable cost with minimal disruption to the business. Actual implementation was not as disruptive to business operations as the previous software

—it took just 7 weeks and met the committed timeline Existing data was converted to the new system—therefore providing continuity to business

operations JourneyTEAM provided adequate training and support to the users JourneyTEAM provided reasonable price quotes for an SME

Case 3 Question 3 by: Noel Paningbatan

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Question 3: Should more SMEs use an integrated business software suite like SAP Business One instead of specialized accounting and other business software packages? Why or why not?

WolfPeak International:Failure and Success in Application Software for SMEs

Recommendation

Yes, SME’s should take advantage of such a program but they should still take into consideration if the program matches the requirements that they need in order to prevent further mistakes and costs.

The program can give management timely reports that can help them make decisions faster . The software suites handles multiple facets of the business process, not just one aspect. The program is relatively affordable for the the SME. It is also very easy to use and implement. Operations would not be dirupted that much when

rolling out this program. This will help the company focus on growth and expansion rather than worrying about report

generation and etc.

Local Examples (JPMA) by: Arjay Irinco

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LOCAL EXAMPLE OF APPLICATION SOFTWARE IN THE PHILIPPINES

ABOUT JPMA

• JPMA is a worldwide supplier of Point-of-Sale (POS) and Frequency software to the retail industry.

• Founded by JAMES P. MAGEE in 1985.

• Runs on Microsoft Windows operating Systems.

• The company mission was, and is, to maximize the potential of "open systems" for retailers.

• Products of JPMA design are installed in more than 40 countries and in 15 languages around the world.

• JPMA's POS software offering is the most broad based, scaleable, and modifiable of its kind.

JPMA IN THE PHILIPPINES

Shoemart Inc. the multi-billion Dollar, # 1 Filipino retailer headquartered in Manila, Philippines has selected JPMA's PoS Designer software for its retail chain of stores throughout the Philippine Islands.

Shoemart operates Department Stores and Specialty shops, including H&B, (Health and Beauty), Toy Kingdom, Ace Hardware, Surplus Shops, The Home, A Discount, Star Appliance, and Family Drugs, and others.

INTERFACE

• The PoS Designer is written in C and C++ for Windows environments.

• More than 4,000 selectable parameters permit you to define core system functionality in a well-defined and supportable package.

• JPMA's retail software PoS Designer will provide 95% to 98% of necessary core functionality and the support needed to address multiple hardware platforms.

CASH MONITORING- designed to act as a nerve center for store management personnel working on the sales floor. This tool can work from any machine on the network, and allows managers to monitor terminal activity and cashiers, see the need for cash pickups and more.

REAL TIME MANAGERIAL REPORTING- In-depth informational reports can be accessed anywhere on the LAN (i.e. Managers Desk, etc). Updated in real-time, Hourly Sales, Top Items by Sales Amount, Top Items by Sales Quantity, Top Department Sales and Media Amounts.

MONITOR POS ACTIVITY- Using the POS Management console you can monitor exactly what is occurring at one or many POS real-time from your server!

FUNCTIONALITIES

CASHIER MONITORING

REAL TIME MANAGERIAL REPORTING FROM ANY LAN

MONITOR POS ACTIVITY

PoS Software Solutions PoS Designer runs on Windows PCs and can handle multiple

languages, currencies, and tax regimes among other things.

Open Hardware Platform Can run on all major hardware vendors like IBM, Wincor Nixdorf and others.

PoS Sofrware Training JPMA is providing on-site training for corporate clients and have a complete help system built into the POS system.

WHY JPMA’S PoS SOFTWARE?

PoS Software Solutions PoS Designer runs on Windows PCs and can handle multiple

languages, currencies, and tax regimes among other things.

Open Hardware Platform Can run on all major hardware vendors like IBM, Wincor Nixdorf and others.

PoS Sofrware Training JPMA is providing on-site training for corporate clients and have a complete help system built into the POS system.

WHY JPMA’S PoS SOFTWARE?

Local Examples (Food Asia Corp and AMA Education System) by: Rinah Tuazon

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FoodAsia Corporation

local manufacturer and retailer of consumer food products

has 2 brands namely Bibingkinitan and FreshFoods produces rice cakes, frozen bread, beverages and

other flour based products has about 110 stores located in all major cities of the

Philippines its distribution channels include all major

supermarkets, groceries, convenience stores, wet markets, and the like

Before the adoption of SAP Business One, it grappled with tediousness and inaccuracies of manual encoding of sales, inventory and distribution data.

With various retail channels FoodAsia needed a business solution that will allow them to get accurate figures which in turn, will help them make quick management decisions

The SAP Business One application integrates all core business functions across your entire company – including financials, sales, customer relationship management, inventory and operations. Unlike many other small business solutions on the market today, SAP Business One is a single application, eliminating the need for separate installations and complex integration of multiple modules.

SAP Business One

With the use of SAP Business One the company was able to

streamline its business processes they were able to implement

control measures on inventory management, distribution and logistics, and accounting systems

increase in productivity levels and efficiency of its staff by spending less time in manual processing of monitoring transactions

Oracle’s PeopleSoft Campus Solutions

AMAES (AMA Education System)

AMAES Asia’s pioneer and largest network of

universities and colleges More than 200 campuses worldwide Entities include AMA Computer

Learning Center (ACLC), AMA International Institute of Technology (AIIT), ABE Colleges, AMA School of Medicine and AMA International Aviation Academy.

With the previous system, AMAES experienced complicated and slow consolidation of voluminous reports from different local or international departments and branches.

Oracle Philippines, founded in 1990, is a 100% subsidiary of Oracle Corporation and sells its products and services either directly or indirectly through bona fide business partners.

Oracle Philippines, as in the U.S., is slowly being recognized as the leader in e-business with its e-business solutions cutting across key economic sectors including telecommunications, banking and finance, government, manufacturing, retail and distribution and consumer products.

Oracle Philippines

Oracle's PeopleSoft campus solutions is a comprehensive suite of software specifically designed for the changing needs of higher education institutions.

PeopleSoft Campus Solution

With PeopleSoft Campus Solutions

With PeopleSoft Campus Solutions, AMAES now manages data in an integrated system and thus simplifies the school’s processes while maximizing resources and reducing costs.

AMAES improves higher education through enhanced access to information and more efficient management of the processes that facilitate teaching, learning and research

Full student administration processes includes prospect management, admissions, student records, enrollment, curriculum, advisement, transfer credit, student financials, financial aid, graduation and alumni relations.

PeopleSoft Campus Solutions The solutions provide a web-based, flexible and robust system which enables the institution to easily implement new rules, consolidate high volumes of real-time branch reports and streamline infrastructure and system maintenance.