InfoSlips documents reinvented.

Parent and Student Statements

What is a document, actually?

• Transactional content• At a point in time• Customised per recipient• Delivered

So how did we end up with this?

Minimum effortCustomer

details

Transactions

Company details

BusinessSystem

Document

And…

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Developer Recipient

“What cannot be made simple cannot be made clear, and what is not clear will not get done.“

- Stephen Bungay

And in a world like this…

This is quite poor

So what is the solution?

Designer

Recipient

User Research

Business

Business Analysis

Design for outcomes

RecipientBusiness

Designer

DesignedOutcomes

DesignedOutcomes

Designed Outcomes - School

• Keep parents details updated• Collect fees• Differentiate from other schools• Distribute reports and interim results• Raise funds

Designed Outcomes - Parent

• Understand my fee structure• Value for money• Are my child(ren) doing well there• Understand child(s) results• Be informed and involved

What makes InfoSlips?

Measure

• By measuring what recipients do and combining it with continual evaluation and improvement processes in order to continually drive the designed outcomes.

Process

• Deliver a seamless experience across desktop. mobile, web and print.

• Composite each document once regardless of device.

• Improve deliverability while not sending what cannot be delivered.

Method

• Brings methodology and science to document design.

• Deliver good, clear and recipient focused communication at every step of the customer journey.

• Comply with Treating Customers Fairly (TCF).

“Bringing documents to life.”

One place for all your Documents

EndThank You