Information Technology Services (ITS) Project Roadshow

March 2013

Project Schedule 2013

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ANU Service Desk

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• Goal: deliver a single ANU Service Desk providing professional IT support to ANU staff and students

• New tool – ServiceNow• ANU College of Law / Medicine & Health Sciences• ITS 7 March• Target: all areas of ANU to transition by June 28

• Project Director – Anne Kealley• Project Manager – Michelle Mousdale

UniDoc

• Goal: implement an electronic document and records management system across the ANU

• New policy website to replace old policy webpage will launch 27 March – improved searching and new navigation

• Project Director – Dominy Evans• Project Manager – Aviel Vaknin

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• Goal: consolidate all staff and student email accounts into a single, cloud based solution using the Microsoft 365 suite

• Goal: provide the University with productivity improvements, robust security and reliability, greater IT control and efficiency

• Project Director – David Richardson• Project Manager – Helena Chan

ANU Email

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ANU Identity & Access Management

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• Goal: establish a single source of truth for the identity of staff, students, alumni and other associates of the ANU

• Provision of the right access, for the right people, at the right time.

• Project Director – David Richardson• Project Manager – Juliet Fisher

ANU Wireless Enhancements

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• Goal: enhance existing wireless infrastructure to provide:o better coverage and reliable secure access for

strategic teaching & learning areaso support increasing demand for rich content delivery

from personal mobile deviceso to cope with an ever increasing demand for access

• Project Director – David Richardson• Project Manager – TBA

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Any questions?

itservices.anu.edu.au

Further information

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Information on ITS strategic projects is available at http://itservices.anu.edu.au/project-updates/

Contact UsProject Directors, Project Managers, your local IT Manager or

Anne Kealley (Associate Director, Service Delivery & Engagement)ad.engagement.its@anu.edu.au

THANK YOU!itservices.anu.edu.au