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Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Agenda1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Infrastructure upgrades and project updates• Wireless N expansion• Server infrastructure upgrades• Student Life Centre• Student Computer Lab• One Card expansion to printing and copying• AODA compliance
5. Purchasing and inventory
6. 2012-13 Projects• High Availability infrastructure upgrades• DR changes with HA• Wireless low signal corrections• Blended Learning Group• GSS updates• Workstation renewal and class room media upgrades
7. Other business
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Wireless N Expansion
1. Library - 132. SLC - 203. DLH + Annex – 364. LH – 135. Faculty Building – 126. Broughdale Hall – 137. Wemple – 32
1. Alumni Court – 262. TownHouse – 103. Wemple - 24
RezNetAdmin
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014Student Life Centre
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014Student Computer Lab
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014Student Computer Lab
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014Computer Workspace
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
One Card Printing using PaperCut
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014Web Site AODA Compliance
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Agenda1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Infrastructure upgrades and project updates• Wireless N expansion• Server infrastructure upgrades• Student Life Centre• Student Computer Lab• One Card expansion to printing and copying• AODA compliance
5. Purchasing and inventory
6. 2012-13 Projects• High Availability infrastructure upgrades• DR changes with HA• Wireless low signal corrections• Blended Learning Group• GSS updates• Workstation renewal and class room media upgrades
7. Other business
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Agenda1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Infrastructure upgrades and project updates• Wireless N expansion• Server infrastructure upgrades• Student Life Centre• Student Computer Lab• One Card expansion to printing and copying• AODA compliance
5. Purchasing and inventory
6. 2012-13 Projects• High Availability infrastructure upgrades• DR changes with HA• Wireless low signal corrections• Blended Learning Group• GSS updates• Workstation renewal and class room media upgrades
7. Other business
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014Server Virtualization Status
Dec-11
Jan-12
Feb-12
Mar-12
Apr-12
May-12
Jun-12Jul-1
2
Aug-12
Sep-12
Oct-12
Nov-12
Dec-12
Jan-13
0
5
10
15
20
25
30
35
40
Server Room Current Draw
Amperes
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Infrastructure upgrades and project updates• College Web Site• One Card expansion to printing and copying• Student Life Centre• Student Computer Lab• TruLink controllers• Virtualization savings status
5. Purchasing and inventory
6. 2012-13 Projects• GSS updates - Todd• Wireless N expansion• Network infrastructure upgrades• System upgrades and disaster recovery improvements• Workstation renewal and class room media upgrades
7. Other business
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Infrastructure upgrades and project updates• College Web Site• One Card expansion to printing and copying• Student Life Centre• Student Computer Lab• TruLink controllers• Virtualization savings status
5. Purchasing and inventory
6. 2012-13 Projects• Gss updates• Wireless N expansion• Network infrastructure upgrades• System upgrades and disaster recovery improvements• Workstation renewal and class room media upgrades
7. Other business
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Infrastructure upgrades and project updates• College Web Site• One Card expansion to printing and copying• Student Life Centre• Student Computer Lab• TruLink controllers• Virtualization savings status
5. Purchasing and inventory
6. 2012-13 Projects• Gss updates• Wireless N expansion• Network infrastructure upgrades• System upgrades and disaster recovery improvements• Workstation renewal and class room media upgrades
7. Other business
Information Technology Services
CITC Meeting – February 15, 2012Information Technology Services
February 24, 2014
Wireless N Expansion
Information Technology Services
CITC Meeting – February 15, 2012
Infrastructure Updates
1. Upgraded electrical service to server room2. Additonal cooling in server room3. Generator4. Uninteruptable Power Supply5. 1Gb fiber connection to servers
Information Technology Services
CITC Meeting – February 15, 2012
Infrastructure Updates
Information Technology Services
CITC Meeting – February 15, 2012
College Workstation
Upgrades
Information Technology Services
CITC Meeting – February 15, 2012
Campus
Stations
Information Technology Services
CITC Meeting – February 15, 2012
Security Cameras
Information Technology Services
CITC Meeting – February 15, 2012
One Login
Information Technology Services
CITC Meeting – February 15, 2012
Class Room Presentation Equipment
Information Technology Services
CITC Meeting – February 15, 2012
Information Technology Services
CITC Meeting – February 15, 2012
Wireless Upgrades
Information Technology Services
CITC Meeting – February 15, 2012
New Server Deployment
Information Technology Services
CITC Meeting – February 15, 2012
OneCard Rollout
Information Technology Services
CITC Meeting – February 15, 2012
Virtualization Project• Central file server• SPSS remote/licensing server• Exchange Mail server• Active Directory server• BlackBerry Enterprise server• ITC print server• iCal server• Navision server• Raisor’s Edge server• Surveillance camera server• KUC Web servers (3)• SQL server• KC.net application server• OneWeb server• OneCard server• Parking gate server• Honeywell HVAC server• Chubb security server• Ricoh Laserfiche server• Bell phone system server
Information Technology Services
CITC Meeting – February 15, 2012
Virtualization Project
• Less floor/rack space• Reduced power consumption• Requires less cooling• More efficient utilization• Central management• Virtual server migration• Higher availability• Excellent test environment
The advantages of virtualization:
Information Technology Services
CITC Meeting – February 15, 2012
ITS Renovations
Information Technology Services
CITC Meeting – February 15, 2012
8. Staff requirements with OneCard expansion
9. 2012-13 projects
• OneCard expansion to parking and copying• Student Computer Lab• Network infrastructure plans• Workstation renewal and class room media upgrades• Wireless• New College web site
10. Other business
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Infrastructure upgrades and project updates
5. Results of ITS summer 2011 renovations
6. Purchasing and inventory
7. Student Life Centre
Information Technology Services
CITC Meeting – February 15, 2012
Student Computer Lab
Information Technology Services
CITC Meeting – February 15, 2012
8. Staff requirements with OneCard expansion
9. 2012-13 projects
• OneCard expansion to parking and copying• Student Computer Lab• Network infrastructure plans• Workstation renewal and class room media upgrades• Wireless• New College web site
10. Other business
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Infrastructure upgrades and project updates
5. Results of ITS summer 2011 renovations
6. Purchasing and inventory
7. Student Life Centre
Information Technology Services
Information Technology Services
CITC Meeting – February 15, 2012
Infrastructure and Project Updates
1. Infrastructure updates – new electrical service,cooling,generator,UPS,1Gb fiber to servers2. Power outlets in cafeteria, east wing, class rooms3. Office workstation upgrades4. Upgrades to campus print stations5. Completion of 3 year security camera rollout, new monitoring software6. One login initiative, expansion of AD, onboarding database7. 15 new projectors, HDMI capability8. Cisco WebEx videoconferencing9. Implemented live streaming of events10. New HD TV’s in cafeteria11. Changes to instructional and public computer labs12. New server deployments – Chubb security, Ricoh LaserFiche, Heartland13. Wireless upgrades – antenna alterations, seminary installation, move to N14. OneCard rollout15. Virtualization project16. ITS office renovations
Information Technology Services
CITC Meeting – February 1, 2011
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Infrastructure updates
5. Purchasing and inventory
6. ITS physical changes
7. Staffing
8. Upcoming projects
9. Other business
Information Technology Services
CITC Meeting – February 1, 2011
ITS Physical Changes
Switch instructional and public labs
• Use lab employees more constructively if located in ITS area• Public lab use dropping• W143 lab is nicer for faculty and has much newer workstations
Redesign ITS office layout
• Larger reception area needed to accommodate users with laptops• Service area very crowded with poor work-flow and little storage• No meeting area for demonstration or 1 on 1 content meetings
Information Technology Services
CITC Meeting – February 1, 2011
W143 Computer Lab
Information Technology Services
CITC Meeting – February 1, 2011
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Infrastructure updates
5. Purchasing and inventory
6. ITS physical changes
7. Staffing
8. Upcoming projects
9. Other business
Information Technology Services
CITC Meeting – February 1, 2011
ITS Staff Complement
• Work Requests up by X%
• Technology and network resource increases
• Faculty assistance with class room presentation and on-line technology
• Additional demands from projects (One Card …)
Information Technology Services
CITC Meeting – February 1, 2011
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Infrastructure updates
5. Purchasing and inventory
6. ITS physical changes
7. Staffing
8. Upcoming projects
9. Other business
Information Technology Services
CITC Meeting – February 1, 2011
Upcoming Projects
1. UPS and stand-by power2. One Card project – outline advantages3. Additional WiFi coverage4. Storage uprades 5. AD changes6. Mobile applications and Web Site7. Food services / Tim Horton’s POS8. HVAC system9. SPSS remote access system10.Psychology lab upgrades11. Liaison Schedule / School database system for Registrar*12. Student Portal** (announcement likely too early)13. GSS Spreadsheet** (“)14.Professor rating system** (“)
Information Technology Services
CITC Meeting – February 1, 2011
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Infrastructure updates
5. Purchasing and inventory
6. ITS physical changes
7. Staffing
8. Upcoming projects
9. Other business
Information Technology Services
Information Technology Services
CITC Meeting – February 4, 2010
Information Technology Services
CITC Meeting – February 4, 2010
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Fiber link to Broughdale Hall
5. Computer lab use statistics
6. Learning Technologies Consultant Position
7. Increased demand for wireless network access
8. Upcoming projects
• CPU replacements• VBB monitor replacement and Adobe Flex upgrade• Web site redesign – new Content Management System – formation of ad hoc committee
9. Other business
Information Technology Services
CITC Meeting – February 4, 2010
Information Technology Services
CITC Meeting – February 4, 2010
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Fiber link to Broughdale Hall
5. Computer lab use statistics
6. Learning Technologies Consultant Position
7. Increased demand for wireless network access
8. Upcoming projects
• CPU replacements• VBB monitor replacement and Adobe Flex upgrade• Web site redesign – new Content Management System – formation of ad hoc committee
9. Other business
Information Technology Services
CITC Meeting – February 4, 2010
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. Fiber link to Broughdale Hall
5. Computer lab use statistics
6. Learning Technologies Consultant Position
7. Increased demand for wireless network access
8. Upcoming projects
• CPU replacements• VBB monitor replacement and Adobe Flex upgrade• Web site redesign – new Content Management System – formation of ad hoc committee
9. Other business
RF connection from Wemple to Robarts Research Institute
Information Technology Services
CITC Meeting – February 11, 2009
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. ITS Updates
5. Library workstation expansion plans
6. Teaching Resources working group
7. Paperless College project
8. Other business
• New web site• Redundant connection• Broughdale Hall• Security cameras• Newsletter• SW database project• GSS updates• Fee balances added to SPS
Broughdale Hall
Information Technology Services
CITC Meeting – February 11, 2009
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. ITS Updates
5. Library workstation expansion plans
6. Teaching Resources working group
7. Paperless College project
8. Other business
• New web site• Redundant connection• Broughdale Hall• Security cameras• Newsletter• SW database project• GSS updates• Fee balances added to SPS
Information Technology Services
CITC Meeting – February 11, 2009
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. ITS Updates
5. Library workstation expansion plans
6. Teaching Resources working group
7. Paperless College project
8. Other business
• Instruction room renovations• Equipment needs• Student Computer Lab
W143 Public Computer Lab
Library Instruction Room
Library Instruction Room - modified
Information Technology Services
CITC Meeting – February 11, 2009
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. ITS Updates
5. Library workstation expansion plans
6. Teaching Resources working group
7. Paperless College project
8. Other business
David Thuss
Information Technology Services
CITC Meeting – February 11, 2009
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. ITS Updates
5. Library workstation expansion plans
6. Teaching Resources working group
7. Paperless College project
8. Other business
• Phase 1 – College Committees• Phase 2 – Operational Groups• Phase 3 – Document Management
Information Technology Services
CITC Meeting – February 11, 2009
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. ITS Updates
5. Library workstation expansion plans
6. Teaching Resources working group
7. Paperless College project
8. Other business
Information Technology Services
CITC Meeting – February 11, 2009
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. ITS Updates
5. Library workstation expansion plans
6. Teaching Resources working group
7. Paperless College project
8. Other business
Information Technology Services
CITC Meeting – February 11, 2009
Agenda
1. Welcome new members
2. Approval of previous minutes
3. Business arising from the minutes
4. ITS Updates
5. Library workstation expansion plans
6. Teaching Resources working group
7. Paperless College project
8. Other business
Network Infrastructure• King’s now has 872 registered
network nodes
• 90 computer lab workstations
• 325 residence workstations
• Over 400 faculty and administration systems
• Support for all hardware and software on these workstations is the job of two peopleInformation Technology Services
ITC Meeting – November 1, 2004
Information Technology Services
ITC Meeting – November 1, 2004
Network Resources
FS2 file storage FS1 Divace file server KC.NET web server iCal calendar server DNS server
DHCP server HVAC server Security server Razor’s Edge server FileMakerPro server
ITS Servers at King’s
Work Order Demonstration
Information Technology Services
ITC Meeting – November 1, 2004
URL:
• www.kingscollege.net/its_wr/
• Work Order Database
Information Technology Services
Instructional Media Services
Instructional Media Requests
• Providing LCD projectors and computers for PowerPoint, Corel Presentations and Web Presentations are most common
• Other tasks such as video editing, format conversions, optical slide production or equipment maintenance are not included
• Total LCD requests in 2002-2003 were 2460. In 2003-2004 requests were 4006, and increase of over 60%
• As the number of users and the quantity of equipment increases, so does the need for instruction and maintenance
Information Technology Services
ITC Meeting – November 1, 2004
Total # of LCD requests 2003-2004
0100200300400500600700800900
Month
# o
f re
qu
es
ts
ITS Staff at UWO
Social Science at UWO
• 100 computer lab workstations
• Additional labs in related disciplines (Geography, History etc.) have their own support staff
• IT staff responsible only for the academic needs of the department
• 900 network devices
Information Technology Services
ITC Meeting – November 1, 2004
Location IT Staff
Arts 4
Althouse 12
Engineering 7
FIMS 4
Social Science 11
Huron ½
Brescia 0