Information Technology Outsourcing
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Transcript of Information Technology Outsourcing
![Page 1: Information Technology Outsourcing](https://reader035.fdocuments.us/reader035/viewer/2022080909/55c434cebb61ebf4428b46bc/html5/thumbnails/1.jpg)
Telegenisys India Pvt. Ltd.
Seamless , Reliable , Secure
Customer Relationship Management
![Page 2: Information Technology Outsourcing](https://reader035.fdocuments.us/reader035/viewer/2022080909/55c434cebb61ebf4428b46bc/html5/thumbnails/2.jpg)
Telegenisys a leading provider of enterprise
call center solutions, raises your customer
service levels, thus increasing your revenue
and profit. Our customer management
experts provide you with comprehensive
solutions to enhance your business
performance by keeping the costs low.
![Page 3: Information Technology Outsourcing](https://reader035.fdocuments.us/reader035/viewer/2022080909/55c434cebb61ebf4428b46bc/html5/thumbnails/3.jpg)
“To be the customer relationship center of
excellence by fostering innovation and
partnering with employees
to offer efficient solutions that delight
customers.”
Statement of Direction
![Page 4: Information Technology Outsourcing](https://reader035.fdocuments.us/reader035/viewer/2022080909/55c434cebb61ebf4428b46bc/html5/thumbnails/4.jpg)
SERVICE PRODUCT PLATFORMS ------------->
BUSINESS PROCESS OUTSOURCING ----------->
COMPLETE RECEIVABLES MGMT -->
CUSTOMER SERVICES ------->
A R E A S O F O P S
EMAIL/BO SUPPORT FORTUNE 100 COs
![Page 5: Information Technology Outsourcing](https://reader035.fdocuments.us/reader035/viewer/2022080909/55c434cebb61ebf4428b46bc/html5/thumbnails/5.jpg)
Epicenter’s World Class Processes
Quality
“Epicenter’s systems and processes are based upon COPC and Six Sigma
standards which ensures that our services adhere to the highest quality
standards”.