Information Technology:cberger/2000studentsurvey/2000stude… · Web viewAdvanced. 4. Expert. 5....

1. Do you own a computer? If so, which kind? (Enter the quantity of each type of computer you own.)

1. No 2. Yes, Macintosh (Skip to question 3.) 3. Yes, PC (IBM compatible)

(Skip to question 3.) 4. Yes, UNIX (Skip to question 3.) 97. Yes, Other (Please describe below.)

(Skip to question 3.)

2. If you don't own a computer, what is the primary reason? (Check one box only.)

1. I can't afford one 2. I don't need one 3. They are easily accessible at work or friends'

residences 4. They are easily accessible in the campus

computing sites(including Library and Media Union sites)

5. If I bought one, it would become obsoletetoo fast

6. I don't know enough about computers to choose one

97. Other (Please describe below.)

3. How do you prefer to learn about computers? (Please use the numbers 1, 2 & 3 to rank your first, second and third choices.)

_______1. Computer seminars_______2. U-M computer classes_______3. Online computer classes_______4. Telephone consultants_______5. Self-taught from books, journals, tutorials_______6. Self-taught from exploring, experimenting_______7. Help from friends, family, colleagues_______8. On-the-job training______97. Other (Please describe below.)

4. What computer hardware do you use in U-M offices, labs, and/or computing sites? (Please check all that apply.)

1. I don't use computer hardware in U-M offices/labs 2. Personal computer (PC, IBM-compatible) 3. Macintosh (MAC) 4. Unix workstation 5. Linux workstation 6. Printer 7. Scanner 8. CDs (e.g., play music, load software, etc.) 9. Digital camera 10. Recordable CDs, tapes, diskettes, etc.

(e.g., for archiving) 11. Zip drive 97. Other (Please describe below.)

5. Do you use a laptop or desktop machine in U-M offices and/or labs?

1. Neither 2. Laptop 3. Desktop 4. Both

6. What computer hardware do you use at your school-year residence? (Please check all that apply.)

1. I don't use computer hardware at my school-year residence

2. Personal computer (PC, IBM-compatible) 3. Macintosh (MAC) 4. Unix workstation 5. Linux workstation 6. Printer 7. Scanner 8. CDs (e.g., play music, load software, etc.) 9. Digital camera 10. Recordable CDs, tapes, diskettes, etc.

(e.g., for archiving) 11. Zip drive 97. Other (Please describe below.)

Student IT Survey, Fall 2000

7. Do you use a laptop or desktop machine at your school-year residence?

1. Neither 2. Laptop 3. Desktop 4. Both

8. What other kinds of computer-related hardware do you use?

1. Personal Digital Assistant (PDA, e.g. Palm Pilot, Visor)

2. Mobile phone 3. Pager 4. MP3 Players 5. Gaming hardware (e.g., N64, Playstation,

Dreamcast) 6. Servers 7. None 97. Other (Please describe below.)

9. How would you rate your expertise as a computer user?

1. Novice 2. Intermediate 3. Advanced 4. Expert 5. I don't use computers (Skip to question 11.)

10. Where do you most prefer to use computers?

1. Campus office 2. School-year residence 3. Campus Computing Sites 4. Labs 5. Libraries 6. Media Union 97. Other (Please describe below.)

11. What kind of Internet connection do you use in

U-M offices and/or labs? (Please check all that apply.)

1. I don't use an Internet connection in U-M offices or labs (Skip to question 13.)

2. Ethernet 3. Regular modem 4. ADSL modem (Asymmetric Digital Subscriber Line) 5. ISDN (Integrated Services Digital Network) 6. Cable modem 7. I don't know if I use an Internet connection 8. I don't know what kind of Internet connection I use 97. Other (Please describe below.)

12. How satisfied are you with the speed of the Internet connection in U-M offices and labs?

1. Very dissatisfied 2. Somewhat dissatisfied 3. Somewhat satisfied 4. Very satisfied

13. What kind of Internet connection do you usefrom your school-year residence?

(Please check all that apply.)

1. I don't use an Internet connection (Skip to question 15.)

2. Ethernet 3. Regular modem 4. ADSL modem (Asymmetric Digital Subscriber Line) 5. Shared ADSL modem connection 6. ISDN (Integrated Services Digital Network) 7. Cable modem 8. Shared cable modem connection 9. I don't know if I use an Internet connection 10. I don't know what kind of Internet connection I use 97. Other (Please describe below.)


14. How satisfied are you with the speed of the Internet connection at your school-year residence?

1. Very dissatisfied 2. Somewhat dissatisfied 3. Somewhat satisfied 4. Very satisfied

15. Are you likely to subscribe to competitively priced U-M ISP (Internet access) services after you leavethe U-M?

1. Yes 5. No 98. I don't know


16. About how often do you use computers at the following places? (Please circle your responses.)

Never Once a year

Several times a

year

Once a month

Several Times a month

1-2 times a week Every day

A. Campus offices 1 2 3 4 5 6 7

B. School-year residence 1 2 3 4 5 6 7

C. Libraries 1 2 3 4 5 6 7

D. Campus Computing Sites 1 2 3 4 5 6 7

E. Labs 1 2 3 4 5 6 7

F. Media Union 1 2 3 4 5 6 7

G. While traveling(e.g., notebooks, PDA's) 1 2 3 4 5 6 7


17. How often do you use the following applications? (Please circle your responses.)

Never Once a year

Several times a

year

Once a month

Several Times a month

1-2 times a week

Every day

A. Word processing (e.g., Word, Word Perfect) 1 2 3 4 5 6 7

B. Multimedia software (e.g., Director)1 2 3 4 5 6 7

C. Spreadsheet (e.g., Excel) 1 2 3 4 5 6 7D. Presentation (e.g., PowerPoint, Adobe

Premiere) 1 2 3 4 5 6 7

E. Packaged courseware 1 2 3 4 5 6 7F. E-mail (e.g., Pine, Eudora, Mulberry,

Notes) 1 2 3 4 5 6 7

G. Software tools for Web-based course materials (e.g. U-M CourseTools) 1 2 3 4 5 6 7

H. Internet/Web access (e.g., Netscape Navigator, Internet Explorer) 1 2 3 4 5 6 7

I. Graphics (e.g., PhotoShop, Canvas)1 2 3 4 5 6 7

J. Publishing (e.g., Acrobat, PageMaker)1 2 3 4 5 6 7

K. Database (e.g., FileMaker, Oracle)1 2 3 4 5 6 7

L. Web (HTML) editors (e.g., Claris HomePage, Dream Weaver, FrontPage) 1 2 3 4 5 6 7

M. Modeling or simulation (e.g., CAD/CAM, LightWave, 3D Max Studio)

1 2 3 4 5 6 7

N. Calendar/Scheduling (e.g., Outlook, Meeting Maker) 1 2 3 4 5 6 7

O. Project management (e.g., Project) 1 2 3 4 5 6 7P. Statistical Analysis software (e.g., SPSS,

SAS) 1 2 3 4 5 6 7

Q. Computer games (e.g., SimCity, Klug, Mouse in the Maze) 1 2 3 4 5 6 7

R. Programming (e.g., BASIC, C++)1 2 3 4 5 6 7

S. Other (Please Describe.)

1 2 3 4 5 6 7


18. In the LAST WEEK, about how many hours did you spend using these applications? (If you spent ½ hour or more, round up to the next hour, so 2.5 hours should be recorded as 3 hours.)

Application Hours

A. Word processing (e.g., Word, Word Perfect)

B. Multimedia software (e.g., Director)

C. Spreadsheet (e.g., Excel)

D. Presentation (e.g., PowerPoint, Adobe Premiere)

E. Packaged courseware

F. E-mail (e.g., Pine, Eudora, Mulberry, Notes)

G. Software tools for Web-based course materials (e.g. U-M CourseTools)

H. Internet/Web access (e.g., Netscape Navigator, Internet Explorer)

I. Graphics (e.g., PhotoShop, Canvas)

J. Publishing (e.g., Acrobat, PageMaker)

K. Database (e.g., FileMaker, Oracle)

L. Web (HTML) editors (e.g., Claris HomePage, Dream Weaver, FrontPage)

M. Modeling or simulation (e.g., CAD/CAM, LightWave, 3D Max Studio)

N Calendar/Scheduling (e.g., Outlook, Meeting Maker)

O. Project management

P. Statistical Analysis software (e.g., SPSS, SAS)

Q. Computer games (e.g., Sim City, Klug, Mouse in the Maze)

R. Programming (e.g., BASIC, C++)

S. Other ( Please describe.)


19. How often do you use a computer to do the following tasks? (Please circle your responses.)

Never Once a year

Several times a

year

Once a month

Several times a month

1-2 times a week

Every day

A. Write reports and papers 1 2 3 4 5 6 7

B. Do research on the Web 1 2 3 4 5 6 7

C. Access online library resources 1 2 3 4 5 6 7

D. "Surf" the Web 1 2 3 4 5 6 7

E. Teach a course or attend a class 1 2 3 4 5 6 7

F. Create presentations 1 2 3 4 5 6 7

G. Give presentations 1 2 3 4 5 6 7

H. Use e-mail to communicate with faculty 1 2 3 4 5 6 7

I. Participate in news groups, chat rooms, etc. 1 2 3 4 5 6 7

J. Buy, sell or make payments online 1 2 3 4 5 6 7

K. Collaborate with others on projects 1 2 3 4 5 6 7

L. Learn about U-M activities, join U-M clubs, other similar activities

1 2 3 4 5 6 7

M. Create Web pages 1 2 3 4 5 6 7

N. Manage data (spreadsheet, database) 1 2 3 4 5 6 7

O. Play computer games 1 2 3 4 5 6 7

P. Write computer code 1 2 3 4 5 6 7

Q. Do other things (Please describe.)

1 2 3 4 5 6 7


20. In the LAST WEEK, how long did your computer sessions last when doing these activities? (If you spent ½ hour or more, round up to the next hour, so 2.5 hours should be recorded as 3 hours.)

Activity Hours

A. Write reports and papers

B. Do research on the Web

C. Access online library resources

D. "Surf" the Web

E. Teach a course or attend a class

F. Create presentations

G. Give presentations

H. Use e-mail to communicate with faculty

I. Participate in news groups, chat rooms, etc.

J. Buy, sell or make payments online

K. Collaborate with others on projects

L. Learn about U-M activities, join U-M clubs, other similar activities

M. Create Web pages

N. Manage data (spreadsheet, database)

O. Play computer games

P. Write computer code

Q. Do other things (Please describe.)


21. What are the barriers (if any) to using the software applications that you would like to use? (Please check all that apply.)

1. There are no barriers 2. I don't have time 3. I don't have the necessary skills 4. I don't have the technical support I need 5. I don't have the on-site (e.g., classroom, home) support I need 6. It is too expensive 7. I don't know how to get access 8. I need upgraded hardware 9. The applications don't run on computers in computing sites 10. I'm not sure how to use legally copyrighted materials 11. It is too much trouble 12. There is no incentive to do so 97. Other (Please describe below.)

22. Please indicate whether you agree or disagree with the following statements. (Please circle your responses.)

U-M Information Technology... Disagree Agree Unaware of it

A. Was a factor in my coming to U-M 1 2 3

B. Is a factor in my remaining at U-M 1 2 3

C. Helps to increase my impact or productivity 1 2 3

D. Is important to my success 1 2 3

E. Is useful to me 1 2 3

23. How do you rate the U-M Basic Computing Package (e.g., e-mail, dial-in, IFS storage, etc.)?

1. Not adequate for my needs 2. Adequate for my needs 3. More than adequate for my needs 4. I'm not familiar with the Basic Computing Package


24. Please indicate how strongly you agree or disagree with the following statements. (Please circle your responses.)

I am able to... Strongly Disagree

Somewhat Disagree

Somewhat Agree

Strongly Agree Don't Know

A. Use information technology more now than two years ago 1 2 3 4 98

B. Do everything I need/want to do using U-M information technology resources 1 2 3 4 98

C. Access all U-M computing resources I need from computing sites, offices or labs

1 2 3 4 98

D. Access all U-M computing resources I need from my school-year residence 1 2 3 4 98

E. Access U-M computing resources any time I need them 1 2 3 4 98

F. Use U-M information technology to communicate and collaborate with others, even though we use different computers and systems

1 2 3 4 98

G. Use U-M information technology in ways that contribute to my success in my future career

1 2 3 4 98


25. Which issues most concern you when using information technology at U-M? (Please use the numbers 1, 2 & 3 to rank your first, second and third choices.)

_____1. Security of electronic data_____2. Privacy of communications_____3. Cost of technology_____4. Reliability of technology_____5. Access to technology_____6. Ethical use of electronic information and

technology_____7. The time it takes to learn and use technology_____8. Lack of necessary technical support_____9. Technology standards_____10. Cross-platform problems

(Mac-PC-UNIX-LINUX)_____97. Other (Please describe below.)

26. How familiar would you say you are with information technology resources at U-M?

1. Very Unfamiliar 2. Unfamiliar 3. Familiar 4. Very Familiar

27. How adequately do U-M information technology resources meet your technology needs?

1. Very Inadequately 2. Inadequately 3. Adequately 4. Very Adequately

28. Prior to coming to U-M did you communicate with the U-M online?

1. Yes 5. No (Skip to question 31.)

29. If yes, how did you communicate with us?

1. Email 2. Web 3. Telephone

30. Was this your first interaction with U-M?

1. Yes 5. No

31. How helpful are U-M information technology support services?

1. Not at all helpful 2. Somewhat helpful 3. Helpful 4. Very helpful 5. Never used

32. How often do you change your U-M Kerberos password – the password that gets you into the Ann Arbor ITD system and the Internet?

1. Never 2. Once a year 3. Each semester 4. Every month 5. More than once a month 6. I don't have one (Skip to question 35.)

33. Have you ever shared your U-M Kerberos password?

1. Yes 5. No

34. How many different passwords do you maintain?

1. One 2. Two 3. Three or more


35. Have you used any of the following information technology support resources on campus? (Please circle your responses.)

Never Used

Used Previously

Currently Using

Don't Know About It

A. Adaptive Technology Lab (e.g., Shapiro Library) 1 2 3 98

B. Campus Computing Sites (e.g., Angell Hall) 1 2 3 98

C. Residence Hall Computing Sites 1 2 3 98

D. Media Union (MU) 1 2 3 98

E. Electronic Library Resources 1 2 3 98

F. Multimedia classrooms 1 2 3 98

G. In-person computer seminars or classes 1 2 3 98

H. Online computer classes 1 2 3 98

I. Online tutorials and documentation 1 2 3 98

J. Faculty Exploratory 1 2 3 98

K. U-M telephone consultants (4-Help) 1 2 3 98

L. Center for Research on Learning & Teaching (CRLT) 1 2 3 98

M. Instructional Technology Lab (ITL) 1 2 3 98

N. Knowledge Navigation Center (KNC) 1 2 3 98

O. User Advocate 1 2 3 98

P. Language Resource Center (LRC) 1 2 3 98

Q. New Media Center (NMC) 1 2 3 98

R Science Learning Center (SLC) 1 2 3 98

S. Teaching and Technology Collaborative 1 2 3 98

T. Computer Aided Engineering (CAEN) 1 2 3 98

U. U-M Libraries 1 2 3 98

V. IT Communications (IT Comm) 1 2 3 98

W. IT Accounts Office 1 2 3 98

X. Medical Center Information Technology (MCIT) 1 2 3 98

Y. IT support in my school/college 1 2 3 98

Z. Other (Please describe.)1 2 3 98


36. To what extent would you like to use the Web for the following? (Please circle your responses.)

Not using but would like to Already Use the Web for

this

Don't Know

Not at all Some-what Very much

A. Pay U-M tuition and fees 1 2 3 4 98B. Order transcripts 1 2 3 4 98C. Access, possibly update, my personal U-M records 1 2 3 4 98D. Access electronic documents from anywhere 1 2 3 4 98E. Buy and sell things (e.g., books, tickets) 1 2 3 4 98F. Take exams and submit papers 1 2 3 4 98G. Access course assignments and materials 1 2 3 4 98H. Share files with other students, instructors and others 1 2 3 4 98I. Interview with prospective employers 1 2 3 4 98J. Collaborate with others using streaming video and/or

other advanced technology applications 1 2 3 4 98

K. Participate in online discussions 1 2 3 4 98L. Conduct research 1 2 3 4 98M. Present work to other people at U-M 1 2 3 4 98N. Present work to other people around the world 1 2 3 4 98O. Conduct simulations or visualizations 1 2 3 4 98P. Facilitate collaboration with people at U-M 1 2 3 4 98Q. Facilitate collaboration with people around the world 1 2 3 4 98R. Perform compositions, dance and/or other music/art

activities 1 2 3 4 98

S. Join clubs, socialize, etc. 1 2 3 4 98T. Communicate with U-M administrative offices,

academic advisors and others 1 2 3 4 98

U. Check progress toward my degree, analyze the impact of changing my current program of study 1 2 3 4 98

V. Archive materials online 1 2 3 4 98W. Reserve course materials at the library 1 2 3 4 98X. Take an entire course on the web 1 2 3 4 98Y. Access my bookmarks from any computer 1 2 3 4 98Z. Access my personal calendar, course schedule, to-do

list, and address book from any computer 1 2 3 4 98

AA. Automatically receive bulletins and announcements from my school or college 1 2 3 4 98

BB. Retrieve and post files to my personal IFS space 1 2 3 4 98CC. Automatically receive U-M news (e.g., from the

Michigan Daily and University Record) 1 2 3 4 98

DD. View a variety of campus events by area of interest 1 2 3 4 98EE. Find directions and/or maps to a variety of campus

locations 1 2 3 4 98

FF. Review course and faculty evaluations 1 2 3 4 98GG. Schedule an appointment at U-M Health Services 1 2 3 4 98HH. Create my own personal Web page 1 2 3 4 98II. Other (Please describe.)

1 2 3 4 98


37. Are you a...

1. Freshman 2. Sophomore 3. Junior 4. Senior 5. Graduate Student 6. Postgraduate Student 7. International Student 97. Other (Please describe.)

____________________________________________

____________________________________________

38. How old are you?

_______

39. Are you male or female?

1. Male 2. Female

40. Are you of Hispanic or Latino origin?

1. Yes 5. No

41. What is your race? Are you...

1. White or Caucasian 2. Black or African American 3. American Indian or Alaskan native 4. Asian or Pacific Islander 97. Other (Please describe.)

____________________________________________

42. Do you attend school full-time or part-time?

1. Full-time 2. Part-time

43. What best describes your school-year residence?

1. Residence Hall 2. Apartment / Off Campus 3. Family Housing 4. Fraternity / Sorority / Cooperative 5. At home (e.g. with your family) 97. Other (Please describe.)

_____________________________________________

_____________________________________________

44. In which School or College are you enrolled?

1. Architecture & Urban Planning 2. Art & Design 3. Business Administration 4. Dentistry 5. Education 6. Engineering 7. Graduate Studies 8. Information 9. Kinesiology 10. Law 11. Literature, Science, and the Arts 12. Medicine 13. Music 14. Natural Resources and Environment 15. Nursing 16. Pharmacy 17. Public Health 18. Public Policy 19. Social Work

45. In which learning environments do you think you learn best? (Please use the numbers 1, 2, & 3 to rank your first, second, and third choices.)

_____1. Informal study groups _____2. Class-assigned collaboration and group

projects _____3. Lecture (50 students or fewer) _____4. Lecture (51-100 students) _____5. Lecture (over 100 students) _____6. Online, web-based class _____7. Mix of online techniques (discussions,

submitting papers, etc.) and in-person instruction

_____8. Hands-on lab _____9. Applied community service projects_____10. I have no preference


46. In order of priority, what three things could the U-M do to improve its information technology products and services?

1st

2nd

3rd

Thank you for participating in the Year 2000 Student IT Survey.

Your opinion matters!


Information Technology:cberger/2000studentsurvey/2000stude… · Web viewAdvanced. 4. Expert. 5....

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