e-Sri Lanka

Information and Communication Technology Agency of Sri Lanka

- STRATEGY & APPROACH –

Lalith Weeratunga

W.B.Ganegala

Why e-Sri Lanka: The Genesis

Grow the ICT Sector AND use ICT as an enabler for socio-economic development

Specific mechanisms to take the growth in Colombo/ South-West to other areas of the country

ICT as an enabler for Socio Economic Development

ICT as a growth Sector

ConnectiviConnectivity ty

e- e- GovernmentGovernment

E-E-SocietySociety

Rural Rural Access Access

Current Concentration of Growth

EntrepreneurshipEntrepreneurship

What is e-Sri Lanka?

National Development Initiative

Cross-sectoral

Cross-Government

Holistic Approach

A force for social integration & ethnic harmony

Unleash the genius of our rural talent

The Vision

To harness ICT as a lever for economic and social advancement by taking the dividends

of ICT to every village, to every citizen, to every business & re-engineer the way

government thinks & works

Key Elements of Implementation

e-Sri Lanka Road Map ICT Act by parliament passed

June 2003 National Committee and Task

Force ICT Agency established July 2003

ICT LeadershipICT Leadership& Policy Making& Policy Making

InformationInformationInfrastructureInfrastructure

Re-EngineeringRe-EngineeringGovernmentGovernment

e-Societye-Society

ICT InvestmentICT Investment& Pvt. Sector Dev.& Pvt. Sector Dev. ICT HR ICT HR

CapacityCapacityBuildingBuilding

TechnicalTechnicalArchitectureArchitectureStandards &Standards &

SecuritySecurity

Vision actioned through 7 Programme Areas

ICT Leadership and e-Policy

VisionICTA as a Centre of Excellence and a source of Global Knowledge, driving the successful implementation of a -nation-wide ICT-for-development initiative

Strategies― Facilitate the formulation and adoption of an effective

National ICT Policy, Action Plan and necessary Legal Framework

― Provide Focus and Leadership in ICT - mainstream ICT for development approach among top government officials, business and civil society leaders

― Forge strategic partnerships

ICT Leadership and e-Policy

e-Leadership and Capacity building― ePresident, eCabinet, eParliament― Chief Innovation Officers (CIOs)

Enabling environment: e-Laws, Policies & Regulations

― Computer crimes, e-Transactions, Data Protection

Project Management― Results-oriented: focus on

development objectives not just project outputs

― Timeline management

Monitoring & Evaluation ― Results Based M&E― Focus on measuring development

outcomes and impact― Allows ICTA to manage for results,

learn lessons and continuously adjust program strategies

Strategic Partnerships― ICTA is the focal point for the donor

community for ICT4D ― Co-ordinate with ERD for future ICT

components in government projects― World Bank committed seed funding,

commitments from Korean EXIM Bank, SIDA, JSDF

Information Infrastructure

VisionA user-friendly environment and state-of-the-art technology infrastructure throughout Sri Lanka that enables all citizens to have ready access to dynamic information, modern communications and electronic services and content that realize quality of life improvements

Strategies― Install a modern information & communication backbone

(2 Regional Telecom Networks in Phase 1) ― Establishment of a network of Vishva Gnana Kendras ― Establish and implement a Content Facilitation policy,

which will place relevant global & local content in the hands of all sections of Sri Lankan society through ICT

Information Infrastructure- National Connectivity & Rural Infrastructure

IP VPN

National Infrastructure Backbone

P O P

Last-mile connectivity

To GlobalBackbone

VGK

VGK•e-gov/citizen services•e-commerce services•e-learning•internet Access & e-mail•communication services•publishing services•knowledge & information services

RTN & VGK Implementation

2 Regional Telecom Networks (RTNs) in North East & Deep South

50 VGKs each in 2 zones Connectivity for 100 VGKs Identified ‘core services’ to be

delivered from VGKs

Re-engineering Government Vision

To provide citizen services in the most efficient manner by improving the way government works, by re-engineering and technologically empowering govt. business processes

Strategies― Collaborate with administrative reforms regime and bring about

a new governance framework that is enabled by ICT― Create a “single window” for the citizens to access citizen

services provided by the government ― Ensure public service personnel are imparted with appropriate

ICT skills required for efficient e-Government ― Ensure that the stock of ICT equipment required for an efficient

and effective e-government program is upgraded― Making public services “truly citizen centric”: ensuring

geographically non-discriminate delivery

Re-engineering GovernmentPhase 1 Project Components

Lanka Net― Network connecting Ministries,

Departments, Provincial Councils, District & Divisional Secretariats

E-Gate― Underlying platform providing

common services such as hosting, system management, authentication, authorization, data interchange and payment gateways

Government Call Centers― ICT Support Services for

Government― Government Services for Public

People Hub― Registry of all citizen information, that

will facilitate birth, death, marriage, voter registration

E-Motoring― Ensure efficient and speedy issue of

motor vehicle driving licenses, transfer of ownership of vehicles

e-Pensions― Ensure speedy processing of pension

applications by public servants e-Foreign Employment

― Facilitate the recruitment, registration and job application process easier for citizens seeking overseas employment

e-HRM― Make the records and process related

to public service HRM easier to use

Government Information Infrastructure E-Services

Re-engineering Government

eGateAuthentication

& AuthorisationPayment Gateway …. Search

e-ID

e-Bill

e-Motoring

e-Medical

……

……

e-Em

ployment

Supporting Components

Business Services

Components

Supporting Service

Platform

LankaNetNetwork Infrastructure

G2BG2B G2CG2C G2EG2EAccess & Delivery

ComponentsSri-Lanka Country Portalinternetinternet intranetintranet

Technology Architecture, Standards and Security

VisionFor Sri Lanka to benefit from following the best practices and standards in all areas of ICT

Strategies ― Identify, develop and implement technologies, architectures,

standards, security and privacy needs in all programmes― Take proactive steps to introduce the required technology and

standards, and to ensure that Sri Lanka is adequately represented in international standardisation efforts

― To promote research, development and excellence in the ICT sector in Sri Lanka

― To set up mechanisms and service organisations to implement the above, and assure compliance with standards

ICT HR Capacity Building

VisionAn ICT literate society and an ICT skilled workforce that will take advantage of the benefits of e-Sri Lanka and position the country as a destination for high quality HR

Strategies― Increase the number of skilled ICT professionals that can

facilitate the development of the private and public sector― Ensure that all schools provide ICT education at ‘A’ and ‘O’

level and that ICT education facilities are made available to citizens throughout Sri Lanka

― increase awareness and the opportunities for English and ICT literacy through distance and e-learning, radio and TV based programs

E-Society

VisionAn empowered Sri Lankan civil society that is actively engaged in creating a digitally advantaged fast developing nation

Strategies― Raise awareness within civil society about the benefits of

using ICT as a lever for socio-economic growth ― Identify key stakeholders, and develop multi-stakeholder

partnerships in ICT4D― Enhance the capacity of stakeholders by developing and

delivering appropriate training programs― Facilitate the development of innovative ICT applications for

socio- economic development

e-Society:e-Society Fund (eSF)

Funding mechanism for citizens to create innovative ICT solutions that bring about socio-economic change

Provide access to ICT amongst the most vulnerable groups in Sri Lanka and ensure that the benefits of ICT4D flow to these groups

Bottom up approach where vulnerable groups will be made aware of ICT and benefits which ICT may bring to their lives

Promote and progressively address:PPP – Public-Private-NGOsEquality between women & menInclusion of marginalized groups, such as people with disabilities, minoritiesEnvironmentally sustainable practices

Transparent, well understood process for all 24x365 opportunity for ideas to be actioned

ICT Investment and Private Sector Development (ICTIPSD)

VisionA Sri Lanka branded for the adoption of ICTs for an efficient public and private sector and producing best of breed ICT solutions in niche global markets in order to stimulate socio-economic growth and create jobs

Strategies― Promotion of local ICT products and services to the global market― Marketing of Sri Lanka as an attractive location for global ICT MNCs

to set-up operations (FDI)― Promoting growth of the private sector by providing ICT services and

applications to government by the local industry― Empowering the local industry and general population to reap the

dividends of using ICT in business and commerce more widely― The creation of Centres of Excellence for emerging technologies

ICTIPSD: ICT Capacity Building Fund (ICBF)

Funding mechanism for:― Strengthening Management and Professional Skills

e.g. Scholarships; Short Course Grants; Mentor Program― Training & Workforce Initiatives

e.g. Quality Assurance & Accreditation; Trainer Training; Pre-vocational Training Program

― Industry Promotione.g. Training, Technical Assistance & Capacity Building for SME; ITES Training Scheme; Business Linkages; Thrust Software Promotion Program

― Attaining Excellencee.g. Apparel; Tea; Gem; Hospitality & Tourism

24x365 opportunity for ideas to be actioned Transparent, well understood process for all

Pilot Programme

Despite limited funding (using only savings from PPF) ICTA embarked on an ambitious programme of 20 Pilot projects to

― Test critical hypotheses― Gather learning to integrate into main projects― Demonstrate ICTA’s ability to deliver― Provide early fruits of eSri Lanka to key

stakeholders― Develop and Test PM methodology

Pilot Projects

eMoneyOrders SME Portal Legal Draftsman’s site GP Online

Govi Gnana System Sinhala Fonts eCabinet eParliament

National OperationsRoom

ePresident EmpoweringWorkplace

InternallyDisplaced Persons

“The empires of the future are empires of the mind”

Transforming the way we Think, Learn and Act….

THANK YOU