INfocusISSUE 10October 2015

NEWSLETTER OF ADSS CYMRU REVIEW OF SUSTAINABLE SOCIAL SERVICES PROGRAMME

Delivering a citizen-centred approach to implementing the Social Services and Well-being (Wales) Act: It’s about working together

Welcome to the autumn edition of InFocus. I am now over half way through my term of office as President and still feel privileged to be entrusted with the role, working on your behalf to ensure that ADSSC is able to influence national policy and stimulate debate in all areas related to the world of social care. As President, you are called upon to make regular presentations and contributions at national events, and this provides a useful time for reflection as you consider what your conference or meeting host is expecting from ADSSC.

My starting point for these conversations is the citizen who may need safeguarding, care or support and it has been a useful aide memoir, when your host may be looking for ADSSC support for something that we may not prioritise as Statutory Directors. What has become clear to me is the powerful voice ADSSC has and this is down to the many hours of additional unpaid work that members contribute every day. Welsh Government policy focus is nudging us to deliver truly citizen-centred services and this means active listening to all those who may need our support to live fulfilled lives.

We also need to listen well to staff who are delivering support and services, to ensure their views feed into service improvement. This will be the theme of our Autumn/Winter Conference. The Executive Council considered proposals to change our constitution and extend our membership, to ensure we are able to reach further into the social care workforce to capture and nurture the excellent work happening nearer the coal-face. The coal face is where citizen’s voices are heard more clearly and this engagement will enrich our purpose. A Task and Finish group has taken away comments raised at the Executive Council and I am sure we will be discussing our options in the near future, once we have reached the April milestone for the Act.

Currently, the Governance Board are focussing on how we ensure each local authority is able to “get over the line” by April 2016. A useful event in September provided assurance that, although there is much still to be done, we are all well on the path to implementation, with WG colleagues agreeing on the priorities for action, as it is recognised that this is a significant change programme that will be fully implemented over the next few years.

For those of you who were not able to attend the ADSSC National Conference in June, I would encourage you to view the re-launched ADSSC website for snippets of the event and to see what else is happening across Wales. I received lots of very positive comments about the Conference and I know that the planning team will help to ensure that the 2016 event will be as successful.

You will all have seen my “Call to Arms” and I am delighted that a few people have already stepped up and offered support. However, we need the active support of the wider social care family, to ensure that the Governance Board is able to respond to your local priorities and influence national work. We will need new blood to take up the mantle, as during the next few months, we will be saying good-bye to long-standing Directors and Heads of Service who have contributed so much to the work of ADSSC and social care in Wales. On your behalf, I thank them for their contributions and wish them well in their future endeavours. I also want to welcome those who have recently been appointed into Director and Head of Service roles and look forward to working with you until Neil Ayling picks up the Presidential baton in 2016.

Sue Evans President of ADSS Cymru

President’s Corner

As the SSIA National Outcomes pilot heads towards its conclusion and some early learning emerges, it’s exciting to think that we are beginning to see evidence of people having voice and control and co-producing personal outcomes that matter.

The journey to get to a place where we don’t need a work-stream called “voice and control” will signal arrival at the destination.

A destination where people’s strengths and assets merge/blend into a conversation about what a good life looks like with a range of solutions that build resilience and gives purpose to living.

I had a lovely example this week of a lady who has been living within the same four walls and has not been outside for many years. With a different approach and conversation, when asked what a good day would look like, she said to feel the wind and rain on her face. In facilitating this simple outcome, this lady felt alive.

The next steps to delivering true voice and control is really in all our hands. Investing in the right approaches, as well as empowering the workforce, individuals and communities will shape the future of how public services are delivered in partnership with people.

Julie Boothroyd Head of Adult Services, Monmouthshire County Council

Voice and Control

ISSUE 10 October 2015 INfocus 2

A National Fostering Framework is seen by key stakeholders as offering new opportunities to deal with current policy and practice challenges and to make services more effective and more sustainable. A consortium which includes ADSS Cymru and the Fostering Network has secured grant funding from the Welsh Government so that we can play a key leadership role in establishing this framework.

Establishing a National Fostering Framework will enable us to provide:

• a new direction for fostering services that is particularly suited to the Welsh context and is consistent with the aims of the Social Services and Well-being (Wales) Act

• a collective approach by local authorities and their partners in responding more effectively to pressures within the care system

• an agreed performance measurement system that quantifies the extent to which local authorities and other agencies deliver best practice.

The programme of work will be overseen by the new Strategic Steering Group tasked with improving outcomes for children, which is to be chaired by Albert Heaney, Director of Social Services and Integration in Welsh Government. It will involve third sector and independent providers, the statutory sector, academic colleagues and the WLGA. There will be a very important role for service providers, AWHOCS, specialist managers and staff. We will look to provide regular updates about progress, including a more detailed “case for change”.

The overall aim is to ensure that we can provide and commission a flexible and affordable mix of high-quality placements and support services that meet the diverse range of children’s needs. This means giving children clearly planned journeys through care which remain focussed on care plans, prevent drift, and enable them to be reunited with family and friends where possible or have stable placements, achieve permanency and exit the care system positively. New models of care must be explored to deliver improvements in placement availability and choice, and in the outcomes and experiences for children and carers.

We all know that the strategic, operational and financial context for looked after children services as a whole will be very challenging for the foreseeable future. In fostering services specifically, considerable efforts will be needed to recruit and support sufficient carers and to improve overall standards of care. At any one time, foster care constitutes more than three-quarters of our placements. We need an urgent solution to placement pressures and our current inability in some places to match needs and placement options.

Phillip J Evans Director of Social Services, The Vale of Glamorgan Council

Developing the National Framework for Fostering Services in Wales

Previous InFocus articles have referenced the work being undertaken to improve quality and service user experience in care homes for older people across Wales.

Following representations from ADSS Cymru and in response to particular difficulties at the time, Welsh Government established a Care Homes Steering Group of key stakeholders. This group has overseen a number of sub-groups that have looked into some more detailed aspects of the challenges faced by the care home sector, which include vision and workforce. Some of this work is still ongoing but the Vision Group has now completed its work and this document will be circulated shortly.

Quality in care homes continues to be a major issue in Wales and the group has also taken forward the learning from the Older People’s Commissioner for Wales report “A Place to Call Home” and the report from Dr Margaret Flynn “In Search of Accountability” in order to future-proof any findings.

A significant issue that has emerged from the Steering Group is whether there is adequate capacity in care homes across Wales, both in terms of the number of beds and the provision of the right category of care home. In September ADSS Cymru undertook a market analysis for Welsh Government that demonstrated that whilst there were an adequate number of beds, there were specific pressures in areas such as EMI nursing care.

The Minister has now indicated that he requires a market analysis on a quarterly basis and the National Commissioning Board is currently working with health colleagues, providers and CSSIW with a view to producing a methodology that will allow the market analysis to take place. The outcomes of the analysis will play a major part in forward planning for future provision in this area and the participation and co-operation of all local authorities in this exercise will be essential.

Dave Street Corporate Director for Social Services, Caerphilly County Borough Council

Commissioning

ISSUE 10 October 2015 INfocus 3

The ADSS Cymru Safeguarding Policy Group have been reviewing their role , purpose and membership as a result of the Social Services and Well-being (Wales) Act and the establishment of Regional Safeguarding Boards. As a result, we have now updated our “Terms of Reference”, which include brief and direct statements of what the group aims to achieve along with a clear “Purpose”, which aims to complement the remit of the Regional Safeguarding Boards.

The Group have also been in discussions with ADEW (Association of Directors in Education in Wales) to explore how we can work more effectively together to ensure that all organisations are clear of their roles and responsibilities in relation to safeguarding. A workshop is currently being arranged for March 2016 and the aim is to establish some clear objectives and determine a set of joint priorities for promoting safeguarding practice in order to commonly influence and change mind-set.

Discussions are also underway to hold a similar shared event with the NHS and police, to bring together those people who are charged with considering the implications of the current range of concerns about safeguarding the vulnerable. This will help us find a way forward together, with greater clarity about roles and responsibilities.

We have a full and varied agenda for future meetings, with the following speakers confirmed:

• Caroline Richards from South Wales Police – MASH will present in October

• Margaret Flynn – Operation Jasmine will present in January 2016

• Professor John Williams Head of the Department of Law and Criminology at Aberystwyth University – research regarding victims of elder abuse will present in January 2016.

Susan Cooper Corporate Director Social Services and Well-being, Bridgend County Borough Council

A stronger framework for Safeguarding

Workforce

A key priority at the moment is to make sure that our staff are well placed and ready as the Social Services and Well-being (Wales) Act comes into force next April. ADSS Cymru has collaborated with the Welsh Government and Care Council to make sure we collectively deliver on the requirements and ambitions of the Act. We know that our workforce will be required to learn about the changes introduced by the Act as it is introduced on 1st April 2016.

Our staff have been working with the Welsh Government and Care Council to develop the training modules to be delivered in the New Year. There is also a clear commitment within ADSS Cymru that we take the opportunity to increase opportunities for a national approach allowing for greater equity of access and maximising opportunities for learning. This will include having a standardised approach to commissioning and supporting the trainers who will deliver the programmes on a regional basis.

It will be essential that staff have the necessary skills, informed by principles of practice. A conservative estimation suggests that there will over 21,000 training sessions delivered across Wales as part of this national programme. In one way it is easy to be overwhelmed by the scale and expectations for delivery. However, we can, and should be, reassured that the principles underpinning this changing legislative context are constant.

The “Code of Professional Practice” launched by the Care Council earlier this year provides a firm foundation and should be the approach adopted as we take on the new learning from the Social Services and Well-being (Wales) Act. The Code is firmly rooted in making sure practice is led by the voice of the citizen and that we all, as professional practitioners, have responsibility for the quality of service.

Whilst we eagerly anticipate the arrival of the detailed training modules which will assist with the required learning for the implementation of the Act, I would respectfully suggest that we should all take the opportunity to make sure we are familiar with the Code. This should be the bedrock from which we approach the learning ahead of us. If we succeed in this we can be more confident that the Act can, and will, make a positive contribution to improved outcomes for citizens and quality of practice by our workforce.

Gwen Carrington Director of Community, Anglesey County Council

Continuous Improvement and Innovation

ISSUE 10 October 2015 INfocus 4

Our goal for the Policy Group is to develop relationships with other organisations and aim to develop a greater mutual understanding and collaboration at ADSS Cymru between education and social care and health services.

I was fortunate to meet Dr Paul Myers, President of the Royal College of General Practioners (RCGP) on 14th August and we agreed that there was a huge agenda and common interest of general practice, wider primary care and social care to work closely together in Wales. In brief, we agreed to work together on a number of issues including how to have a regular exchange of information between the two bodies, a simple approach of having a repository of good practice relevant to both services.

It was agreed to have ongoing dialogue and I would meet Paul again in November when the new President of the RCGP, Rebecca Payne, comes into post. We also agreed that together ADSS Cymru and the RCGP will produce a joint position statement considering how the two groups can provide effective primary care at local levels in Wales. This is ambitious but I think this is something quite exciting and worthwhile too.

This in effect is a Welsh version of the report provided by the College of Social Work and the RCGP in England in October 2014. We agreed that this should include what works well in Wales now at a local level. We thought this had potential to raise what our organisations are proactively doing to bring about effective local primary and social care.

Journal of integrated Care Welsh editionThe special edition of the Journal of Integrated Care focussing specifically on Wales wa launched at the Wales Audit Office events held on 14th and 22nd October. They highlight the six articles from the Welsh special edition of the Journal of Integrated Care published in October 2015. The subject of the articles, as case studies, are published on the Good Practice Exchange website.

Integrated Health & Social Care Awards 2016The Integrated Health & Social Care Awards, developed by Chamberlain Dunn, have been established to reward projects, teams and individuals that are improving patient experience and achieving greater efficiency and value from health delivery systems.

Wales has much to offer in terms of innovation and best practice and to ensure nominees from Welsh integrated initiatives are well represented, we encourage you to put forward your nominations, which are open now until late December 2015. The categories for the Awards are currently being finalised and will be launched shortly.

For further details, please see links to the website and Twitter feed as below:• http://t.co/HJY2XQ0TCC• https://twitter.com/IHSCAwards

The date of the next Integration Policy Group meeting is scheduled for Monday 9th November at Barnabas Church Centre, Shrewsbury.

Neil Ayling Director of Community Services, Flintshire County Council

Following a year-long stakeholder engagement process and after several months of intense development, the Dewis Cymru Information and Advice website went live across North Wales on the 28th September. The website was demonstrated to ADSS Cymru in Builth Wells on the 18th September 2015 where it was well received. This bodes well for the roll-out of Dewis Cymru across Wales during 2016.

Dewis Cymru has been led by SSIA and developed by a team drawn from the Local Government Data Unit and North Wales local authorities and key partner organisations in the third sector. It continues to employ an “agile” approach, which has proved to be both effective and extremely cost-efficient given the size and potential of the project. The content will continue to be developed incrementally in partnership with service users, carers and professionals.

A Dewis Cymru Newsletter (issue 5) has been produced to support the website going live across North Wales and this has been circulated to ADSS Cymru members. More information about Dewis Cymru, along with previous newsletters, can be found at www.ssiacymru.org.uk/informationportals.

You can find the Welsh version of the website by clicking on www.dewis.cymru and the English version via www.dewis.wales.

Cathryn Thomas Programme and Improvement Lead, Social Services Improvement Agency

Integration

DEWIS

NSSC 2016Keep your eyes on the ADSS Cymru website for emerging details of next year’s National Social Services Conference. Speakers, workshops, masterclasses, sponsorship and exhibitor opportunities will be available soon.

Watch this space!

ISSUE 10 October 2015 INfocus 5

With the six-month countdown clock ticking, now is the time that we must all rally to really get in on the Act.

The landmark Social Services and Well-being (Wales) Act 2014 heralds a once in a lifetime cultural change – it truly will transform the future of care and support in Wales for generations to come.

You have a pivotal role to play in making this happen.

This is an Act for people. It is perfectly clear to me that without the strong involvement of the citizen, it is impossible to understand how to support their well-being.

The person receiving services will be the expert on the life they require support to live and indeed what this will look like from day to day. The voice of the citizen is the golden thread running through the entirety of the legislation and is at the very heart of this Act.

The focus will not be on the services available, but what is important to the individual and giving them the support they need when they need it.

The Welsh Government has worked closely with the Care Council for Wales to ensure that the right training and resources will be in place to help you on this journey.

If you haven’t already visited, please take some time to look at all the interactive and interesting materials on the Care Council’s Learning Hub.

By working together we’re making things better, thank you all for your ongoing support.

Albert Heaney Director of Social Services and Integration, Welsh Government

Guest contribution

BackgroundThe “More than just words...” strategy strengthens Welsh language services in health, social services and social care in Wales. Within the strategy, language need is seen as key to quality person-centred care.

The strategy’s action plan sets out what needs to happen to mainstream the Welsh language as an integral element of planning and service delivery. Local Authority Welsh Language Champions regularly meet to discuss progress and plans in achieving the objectives, which during 2013–16 include:

• strengthening leadership and increasing awareness of the “Active Offer” principle (whereby Welsh language services are offered to Welsh speakers without them having to ask for them)

• mainstreaming Welsh language into key systems such as service planning, commissioning, delivery and ICT

• encouraging and promoting a bilingual workforce.

A second cycle of plans will soon be published noting actions for 2016–19. These will build on the themes of the earlier action plan (the Active Offer, Leadership, Education, Workforce Development and Service Planning). Achieving the majority of the actions for social care will be the responsibility of Directors of Social Services.

Additional notes: • A copy of the “More than just words” strategy can be found at:

Cymraeg: http://gov.wales/topics/health/publications/health/guidance/words/?lang=cy

English: http://gov.wales/topics/health/publications/health/guidance/words/?skip=1&lang=en

• An information pack about the “Active Offer” can be found at:

Cymraeg: http://www.wales.nhs.uk/sites3/w-page.cfm?orgid=415&pid=83323

English: http://www.wales.nhs.uk/sites3/page.cfm?orgid=415&pid=83325

• Morwena Edwards, Corporate Director at Gwynedd Council (and ADSS Cymru representative on the Welsh language in Social Services) is Chair of the Local Authority Welsh language Champions group.

Diolch yn fawr.

Morwena Edwards Director, Gwynedd Council & Lead for “More than just words”

Morethan just

words....

Strategic Framework for Welsh

Language Services in Health,

Social Services and Social Care

Mwyna

geiriau....

Fframwaith Strategol ar gyfer Gwasanaethau Cymraeg mewn Iechyd, Gwasanaethau Cymdeithasol a Gofal Cymdeithasol

More Than Just Words

ISSUE 10 October 2015 INfocus 6

AWHOCS Update AWASH UpdateThese certainly are interesting times to be a Head of Adult Services; and I make that statement with no sense of irony. The burning platform of austerity and squeeze on adult social care budgets has created a catalyst for change and opportunity to deliver transformational changes to practice and commissioning that actually reflect “what matters” to people. The end to the service driven approach is with us.

In Neath Port Talbot, the authority I have just left, there is a saying ‘do the right things and savings will come’. To date this has proved to be the case and we need to keep the faith that we will continue to deliver.

The pace of change is now accelerated as we move towards April 2016 and the new legal framework, which underpins the transformational change we have all been working towards. A number of authorities have participated in the Outcomes Pilot and the results are proving really encouraging. It provides the concrete evidence that by asking the right questions skilled practitioners can work with people to really overcome barriers and achieve their personal outcomes, and they can do this without requiring a lot of traditional services.

In AWASH we have spent a lot of time developing robust responses to the consultations on the Codes of Practice and are working together to provide a strong professional voice at this time of change. We also continue to focus on the ongoing tricky issues of medicines management in domiciliary settings and continuing health care. The need to work together and share our capacity and learn from each other has never been more critical.

Claire Marchant Ex-Head of Community Care and Housing, Neath Port Talbot CBC & Chair of AWASH (Now: Chief Officer, Social Care and Health, Monmouthshire County Council)

At the All Wales Heads of Children’s Services annual conference, we took time with the Children’s Commissioner for Wales to discuss the complexities of the work we undertake and the significant challenges that lay ahead.

These challenges included doing “more with less”. Shrinking budgets and resources present a significant challenge when we are required to implement one of the biggest changes in legislation for children since the introduction of the Children Act 1989.

Heads of Service welcome Minister Mark Drakeford placing looked after children at the centre of his agenda for children’s social services. We look forward to being integral to the work-streams which relate to improving outcomes for looked after children, preventing children from becoming looked after and the development of a national approach to fostering.

Tanya Evans Head of Children’s Social Services, Blaenau Gwent CBC & Chair of AWHOCS

DoLS was introduced six years ago as an administrative process for authorising deprivations of liberty for those without capacity in care homes and hospitals.

In the last year two events (House of Lords review of MCA and Cheshire West judgement) resulted in both an intensive focus on the role of DoLS and an increase in demand on local authorities and health boards to assess and manage the process. On a positive note, the new focus allowed Welsh Government to review how DoLS has been undertaken in Wales and also to engage nationally to change the process, and ADSSC has taken a lead role in this.

This has resulted in:

• an additional £250,000 funding from Welsh Government to increase number of BIA assessors

• development of a specification for a national curriculum for BIA training and authorisation

• a single process and streamlined set of forms for Wales.

The Law Commission has published a consultation document that seeks to align DoLS with assessment and care planning processes, and focus on “protective care” rather than “deprivation of liberty”. But the improvements will not reduce the demands

on local authorities and health boards and it is important that we all respond to this consultation document.

The work on DoLS has also brought into sharp relief the Mental Capacity Act and realisation that professionals do not recognise their role in implementing it. A conference took place in Cardiff on 12th October to begin to address this and it was pleasing to see representatives from most authorities in attendance.

Liz Majer Corporate Director Social Services, Blaenau Gwent County Borough Council

Deprivation of Liberty Safeguards (DoLS)

ISSUE 10 October 2015 INfocus 7

Business Unit Update

BINGO WINNERS

The new ADSS Cymru website went live on 1st September. The website offers significantly improved function potential although, as we all know with technology related activity, there are always teething problems and we are currently working with the developers to smooth out these initial glitches.

There will be an ADSS Cymru members log in area which will be password protected and we will be contacting members over the course of the next couple of months to provide further information, discuss further requirements, and to give them their passwords.

We are developing a Calendar of Events that will provide a useful reference point for anyone organising events that include ADSS Cymru members. We will need the support of different groups to populate this and keep it up-to-date. If you have any meetings/events that you would wish us to include, please let us know.

At this year’s National Social Services Conference, held at Venue Cymru, Llandudno in June, a draw was held from submissions made by delegates. The prizes for this competition were donations to charities of choice selected by the winners.

The first prize was a £150 donation and was won by Gareth Morgan, whose charity of choice was Autism Initiatives. Gareth is presenting the cheque to Claire Latham from Autism Initiatives with Phil Tyrrell from ADSS Cymru Business Unit. The second prize was a £100 donation and was won by Imelda Richardson whose charity was the British Red Cross. Imelda is presenting the cheque to Ian Weaver from Red Cross Wales.

So make a note in your diaries for next year. NSSC 2016 will be at Venue Cymru, Llandudno on 29th and 30th June. The more exhibitors you visit, the more chances you will have to win next year’s conference bingo.

> You can find links to the videos of this year’s conference speakers on our website. Visit www.adsscymru.org.uk and click on the red Youtube icon at the top of the page.

With the approval of the Governance Board, Jonathan Morgan and Val Connors have been actively engaged in facilitating and supporting the coordination of regional activity on the implementation of the SS&WB Act. Five priorities have been identified for this work:

• Workforce development and training needs• Information, Advice and Assistance (IAA)• Supporting the development of new national assessment

and eligibility tools• Performance management• Planning and promoting preventative services.

We’re also very grateful to the SSIA for their willingness to support this endeavour by commissioning and funding Ellis Williams (also an Associate of ADSS Cymru) to assist and support regional approaches to the challenge to delivering a coherent implementation of the workforce element of the Act, in particular the four training modules currently under development by IPC.

The Business Unit, Stewart Greenwell in particular, and colleagues from across Wales helped in the content and publication of the first Wales edition of the Journal of Integrated Care. We are grateful to Robin Miller and colleagues at the University of Birmingham for their assistance and support and Jane Green at the Wales NHS Confederation.

Gabe Conlon Business Manager, ADSS Cymru

Above l to r: Gareth Morgan, Phil Tyrrell and Claire Latham Below l to r: Ian Weaver and Imelda Richardson

ISSUE 10 October 2015 INfocus 8

For more information about any of the content in this newsletter, please contact the nominated project lead for each topic:

Lead Directors Main contact

Voice and Control Sue Evans, Torfaen Morwena Edwards, Gwynedd Deborah Driffield, Swansea

Sue Evans Email: sue.evans@torfaen.gov.uk

Commissioning and Resources

Dave Street, Caerphilly Dave Street Email: streed@caerphilly.gov.uk

A new improvement framework

Parry Davies, Ceredigion Andrew Figiel, Wrexham Jake Morgan, Carmarthenshire

Parry Davies Email: Parry.Davies@ceredigion.gov.uk

Workforce Gwen Carrington, Isle of Anglesey Gwen Carrington Email: GwenCarrington@anglesey.gov.uk

Safeguarding Susan Cooper, Bridgend Jenny Williams, Conwy Tony Young, Cardiff

Susan Cooper Email: susan.cooper@bridgend.gov.uk

Integration Neil Ayling, Flintshire Liz Majer, Blaenau Gwent Mike Nicholson, Newport Nicola Stubbins, Denbighshire

Neil Ayling Email: Neil.J.Ayling@flintshire.gov.uk

AWASH Lance Carver, Vale of Glamorgan Lance Carver Email: lcarver@valeofglamorgan.gov.uk

AWHOBS Angela Thomas, Neath Port Talbot Angela Thomas, Email: a.j.thomas@npt.gov.uk

AWHOCS Tanya Evans, Blaenau Gwent Tanya Evans, Email: tanya.evans@blaenau-gwent.gov.uk

Governance Board Members (with effect from 1st April 2015)

Project Leads

President: Sue EvansTorfaen County Borough CouncilEmail: sue.evans@torfaen.gov.ukTel No: 01633 648616

Vice President: Neil AylingFlintshire County CouncilEmail: neil.j.ayling@flintshire.gov.ukTel No: 01352 702500

Vice President: Dave StreetCaerphilly County Borough CouncilEmail: streed@caerphilly.gov.ukTel No: 01443 864560

Past-President: Gio IsingriniRhondda Cynon Taf County Borough CouncilEmail: gio.isingrini@rctcbc.gov.ukTel No: 01443 424141

Honorary Secretary: Parry DaviesCeredigion County CouncilEmail: Parry.Davies@ceredigion.gov.ukTel No: 01545 572562

Honorary Treasurer: Phil EvansThe Vale of Glamorgan CouncilEmail: pjevans@valeofglamorgan.gov.ukTel No: 01446 704676

Co-opted MembersMid & West Regional Collaborative: Pam MarsdenPembrokeshire County CouncilEmail: pamela.marsden@pembrokeshire.gov.ukTel No: 01437 770187

North Wales Regional Collaborative: Jenny WilliamsConwy County Borough CouncilEmail: jenny.williams@conwy.gov.ukTel No: 01492 575687

Western Bay Regional Collaborative: (Temporarily) Sue Cooper see details aboveDeborah DriffieldSwansea City and County of CouncilEmail: deborah.driffield@swansea.gov.ukTel No: 01792 636245

South East Wales Regional Collaborative:Note: the interests of the SEWIC Board will be represented on the Governance Board by Phil Evans, Sue Evans and Gio Isingrini.