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InfoCision - FIND SERVE and KEEP Your High-value Customers for Life
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The InfoCision Difference InfoCision helps you your high-value customers for life FIND, SERVE and KEEP
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A great call center can be the perfect complement to your product. InfoCision offers creative and effective inbound and outbound strategies to help you maximize the value and stability of your customer base.
Transcript of InfoCision - FIND SERVE and KEEP Your High-value Customers for Life
The InfoCision Difference
InfoCision helps you
your high-value customers for lifeFIND, SERVE and KEEP
The InfoCision Difference
FIND.The right customers
SERVE.
The InfoCision Difference
Providing the highest quality
contact center solutions
KEEP.Your high-value customers for life
The InfoCision Difference
SOLUTIONSCONTACT CENTER
FIND. SERVE. KEEP.
Inbound &Outbound
Multi-Channel
Marketing
Print &FulfillmentServices
BusinessIntelligence
Direct Response
CustomerCare
Tele-Sales
Businessto Business
FIND. SERVE. KEEP.
SOLUTIONSCONTACT CENTER
The InfoCision Difference
SpanishCapabilities
DirectResponse
BusinessIntelligence
OnlineServices
Direct Mail
InboundSales &
CustomerCare
OutboundSales &Service
Businessto Business
SOLUTIONSDIRECT MARKETING
FIND. SERVE. KEEP.
Fulfillment
SOLUTIONSCONTACT CENTER
The InfoCision Difference
•InfoCision consumer database•Predictive modeling•Data overlays•Best-time-to-call technology•Profiles•Data enhancement•Market segmentation•Demographic scripting
INTELLIGENCEBUSINESS
FIND. SERVE. KEEP. The InfoCision Difference
PARTNERS TRUSTED
FIND. SERVE. KEEP. The InfoCision Difference
PARTNERSTRUSTED
CABLE & WIRELESSDRTV & DIRECT RESPONSEBUSINESS TO BUSINESSFINANCIAL SERVICESNONPROFITINQUIRY MANAGEMENT
FIND. SERVE. KEEP. The InfoCision Difference
PARTNERSTRUSTED
FIND. SERVE. KEEP. The InfoCision Difference
CABLE & WIRELESSDRTV & DIRECT RESPONSEBUSINESS TO BUSINESSFINANCIAL SERVICESNONPROFITINQUIRY MANAGEMENT
PARTNERSTRUSTED
CABLE & WIRELESSDRTV & DIRECT RESPONSEBUSINESS TO BUSINESSFINANCIAL SERVICESNONPROFITINQUIRY MANAGEMENT
FIND. SERVE. KEEP. The InfoCision Difference
PARTNERSTRUSTED
CABLE & WIRELESSDRTV & DIRECT RESPONSEBUSINESS TO BUSINESSFINANCIAL SERVICESNONPROFITINQUIRY MANAGEMENT
FIND. SERVE. KEEP. The InfoCision Difference
PARTNERSTRUSTED
CABLE & WIRELESSDRTV & DIRECT RESPONSEBUSINESS TO BUSINESSFINANCIAL SERVICESNONPROFITINQUIRY MANAGEMENT
FIND. SERVE. KEEP. The InfoCision Difference
FIND. SERVE. KEEP. The InfoCision Difference
DOMESTICADVANTAGE
•35 FREESTANDING, CONTACT CENTERS
•2,500 SEAT CAPACITY
•3,000 COMMUNICATORS
FIND. SERVE. KEEP. The InfoCision Difference
SOLUTIONSCONTACT CENTER
FIND. SERVE. KEEP. The InfoCision Difference
•Inbound Customer Care•Outbound Telesales & Renewal•Direct Response•Inquiry Management &
Appointment Setting•B2B Acquisition & Cultivation•Fundraising Solutions
FIND. SERVE. KEEP.
EXPECTATIONSMEET & EXCEED
The InfoCision Difference
FIND. SERVE. KEEP. The InfoCision Difference
CustomerRetention
OptimizeYour
Message
CustomerExperience
Up-Sell
EXPECTATIONSMEET & EXCEED
Cross-Sell
