Indudtrial hygiene

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industrial hygiene and occupational

Transcript of Indudtrial hygiene

Page 1: Indudtrial hygiene

INDUSTRIAL HYGIENE AND INDUSTRIAL HYGIENE AND OCCUPATIONAL HEALTH OCCUPATIONAL HEALTH

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When I Asked God for Strength When I Asked God for Strength He Gave Me Difficult Situations to FaceHe Gave Me Difficult Situations to Face

When I Asked God for Brain & Brown When I Asked God for Brain & Brown He Gave Me Puzzles in Life to SolveHe Gave Me Puzzles in Life to Solve

When I Asked God for Happiness When I Asked God for Happiness He Showed Me Some Unhappy PeopleHe Showed Me Some Unhappy People

When I Asked God for Wealth When I Asked God for Wealth He Showed Me How to Work, HardHe Showed Me How to Work, Hard

When I Asked God for FavorsWhen I Asked God for Favors He Showed Me Opportunities to Work He Showed Me Opportunities to Work

HardHard

When I Asked God for Peace When I Asked God for Peace He Showed Me How to Help OthersHe Showed Me How to Help Others

God Gave Me Nothing I WantedGod Gave Me Nothing I Wanted He Gave Me Everything I NeededHe Gave Me Everything I Needed

- Swami Vivekananda- Swami Vivekananda

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WHAT IS HEALTH ?WHAT IS HEALTH ? Absence of diseaseAbsence of disease

Harmony-being at Harmony-being at peace with the self, the peace with the self, the community, god and community, god and cosmoscosmos

The condition of being The condition of being sound in body, mind or sound in body, mind or sprit especially freedom sprit especially freedom from physical disease from physical disease or painor pain

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WORLD HEALTH ORGANIZATIONWORLD HEALTH ORGANIZATION

Health is a state ofHealth is a state ofcompletecomplete PHYSICALPHYSICAL MENTAL MENTAL

and and SOCIALSOCIAL WELLBEINGWELLBEING and not merely an and not merely an

absence of disease or absence of disease or infirmityinfirmity

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AMPLIFIEDAMPLIFIED

ABILITY TO LEAD A ABILITY TO LEAD A

SOCIALLY AND SOCIALLY AND

ECONOMICALLY ECONOMICALLY

PRODUCTIVE LIFEPRODUCTIVE LIFE

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NEW PHILOSOPHY OF HEALTHNEW PHILOSOPHY OF HEALTH

Health is a fundamental human rightHealth is a fundamental human right Health is the essence of productive life and not Health is the essence of productive life and not

the result of ever increasing expenditure on the result of ever increasing expenditure on medical caremedical care

Health is Inter sectoralHealth is Inter sectoral Health is an integral part of developmentHealth is an integral part of development Health is central to the concept of quality of lifeHealth is central to the concept of quality of life Health involves INDIVIDUAL, state, and Health involves INDIVIDUAL, state, and

International responsibilityInternational responsibility Health and its maintenance is a major social Health and its maintenance is a major social

investmentinvestment Health is world wide social goalHealth is world wide social goal

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DETERMINANTS OF HEALTHDETERMINANTS OF HEALTH

HeredityHeredity

EnvironmentEnvironment Internal Internal ExternalExternal

Life styleLife style

Socio-Economic ConditionsSocio-Economic Conditions

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HeredityHeredity-Mental retardation-Mental retardation

-Heart Problems-Heart Problems

EnvironmentEnvironment

-Internal-Internal Tissue, Organ, Organ Tissue, Organ, Organ systemsystem

-External-External Housing ,water supply Housing ,water supply Psycho social Stress, Psycho social Stress,

WORK ENVIRONMENTWORK ENVIRONMENT and and Family Structure Family Structure

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LIFE STYLELIFE STYLE Lack of sanitationLack of sanitation

Poor NutritionPoor Nutrition

Personal HygienePersonal Hygiene

Elementary Human HabitsElementary Human Habits

Culture and cultural patternsCulture and cultural patterns

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GOODLIFE STYLEGOODLIFE STYLE

Adequate nutritionAdequate nutrition

Enough sleepEnough sleep

Sufficient physical activitySufficient physical activity

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SOCIO ECONOMIC CONDITIONSSOCIO ECONOMIC CONDITIONS

Economic statusEconomic status

EducationEducation

OccupationOccupation

Political systemPolitical system

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HEALTH SICKNESS SPECTRUMHEALTH SICKNESS SPECTRUM

Positive healthPositive health Better healthBetter health Freedom from diseaseFreedom from disease

------------------------------------------------------------------------------------------------------------------ Unrecognized sicknessUnrecognized sickness Mild sicknessMild sickness Severe sicknessSevere sickness DeathDeath

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MENTAL HEALTHMENTAL HEALTH

A Mentally Healthy Person feels rightA Mentally Healthy Person feels right towards otherstowards others

The balanced development of the The balanced development of the

individual’s personality and emotional individual’s personality and emotional

attitudes which enables him to live attitudes which enables him to live

harmoniously with his fellow men, harmoniously with his fellow men,

community and social institution community and social institution

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PARAMETERSPARAMETERSHis way of livingHis way of living

WorkingWorking

LeisureLeisure

Way he earns and spends his moneyWay he earns and spends his money

Way he sees happiness, stability and Way he sees happiness, stability and securitysecurity

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ACCIDENTACCIDENTEvery disabling Every disabling “ACCIDENT“ACCIDENT” should be looked on NOT ” should be looked on NOT

as an unaccountable misfortune brought by FATE as an unaccountable misfortune brought by FATE BUT BUT

As a failureAs a failure

By human beingBy human beingIn foresightIn foresightIn actionIn actionIn supervisionIn supervisionIn administrationIn administrationIn exampleIn example

The only part to effective accident prevention isThe only part to effective accident prevention is

KnowledgeKnowledgeAction based on that knowledgeAction based on that knowledgeAction practiced so oftenAction practiced so often

Becomes a HABBITBecomes a HABBIT

Our Aim: Our Aim: Safe WorkingSafe Working

Our vision: Our vision: Zero IncidentsZero Incidents

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INDUSTRIAL HYGIENE AND INDUSTRIAL HYGIENE AND OCCUPATIONAL HEALTHOCCUPATIONAL HEALTH

Industrial Hygiene and Health---DefinitionIndustrial Hygiene and Health---Definition

Classification of factors Affecting Health in work Classification of factors Affecting Health in work EnvironmentsEnvironments

People Contributing to Industrial Hygiene /HealthPeople Contributing to Industrial Hygiene /Health

What is T. L. V. ?What is T. L. V. ?

Role of Industrial Hygiene in a Factory and it ‘s Role of Industrial Hygiene in a Factory and it ‘s BenefitsBenefits

Industrial Hygiene and the Factories Act 1948Industrial Hygiene and the Factories Act 1948

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OCCUPATIONAL / INDUSTRIAL OCCUPATIONAL / INDUSTRIAL HYGIENEHYGIENE

Is defined as that science and art devoted Is defined as that science and art devoted to the recognition, evaluation and control to the recognition, evaluation and control of those environmental factors or stresses of those environmental factors or stresses arising in or from the work place which arising in or from the work place which may may

Cause:Cause: SicknessSickness Impaired Health and WellbeingImpaired Health and Wellbeing Significant DiscomfortSignificant Discomfort In-efficiency among workers or In-efficiency among workers or

among citizens of community among citizens of community

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CLASSSIFICATION OF ENVIRONMENTAL CLASSSIFICATION OF ENVIRONMENTAL FACTORS AFFECTING HEALTH AT WORK FACTORS AFFECTING HEALTH AT WORK

PLACEPLACE

1] Physical Agents1] Physical Agents

2] Chemical Agents2] Chemical Agents

3] Biological Agents3] Biological Agents

4] Psycho Social Factors4] Psycho Social Factors

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Physical AgentsPhysical Agents Electromagnetic RadiationElectromagnetic Radiation

Ionized RadiationIonized Radiation Thermal Environment [air temperature, humidity, Thermal Environment [air temperature, humidity,

air movement ,radiant temperature ]air movement ,radiant temperature ] Noise and vibration Noise and vibration

Atmospheric PressureAtmospheric Pressure Repeated motion and pressureRepeated motion and pressure PosturePosture IlluminationIllumination

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CHEMICAL AGENTSCHEMICAL AGENTS

Dust : Mechanically GeneratedDust : Mechanically Generated

Fumes: Chemically GeneratedFumes: Chemically Generated

Mist : Tiny Liquid ParticlesMist : Tiny Liquid Particles

Smoke: Product of Combustion, Smoke: Product of Combustion,

Organic in nature Organic in nature

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Their Effects Depend OnTheir Effects Depend On

1.1.Chemical NatureChemical Nature

2.2.Particle sizeParticle size

3.3.ConcentrationConcentration

4.4.Duration of ExposureDuration of Exposure

5.5. Mode of Entry Mode of Entry

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EFFECTS OF CHEMICALS CAN BE EFFECTS OF CHEMICALS CAN BE CLASSIFIEDCLASSIFIED ASAS

IRRITANTSIRRITANTS ::Chlorine, Ammonia ,HCHOChlorine, Ammonia ,HCHO

FIBROGENICFIBROGENIC :Coal ,Silica, Asbestos, Iron dust:Coal ,Silica, Asbestos, Iron dust

TOXICTOXIC :H2S,Manganese,Lead,Mercury,Cadmium :H2S,Manganese,Lead,Mercury,Cadmium

ALLERGICALLERGIC :Cutting oils, isocyanides:Cutting oils, isocyanides

DERMATITICDERMATITIC :Coolants, Solvents, Thinners ,Alkalies:Coolants, Solvents, Thinners ,Alkalies

CARCINOGENIC CARCINOGENIC :Benzedine, Dye intermediates, :Benzedine, Dye intermediates, Certain antioxidants, PVC Certain antioxidants, PVC

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BIOLOGICAL ENVIRONMENTSBIOLOGICAL ENVIRONMENTS

Bio aerosolBio aerosol MouldsMoulds FungiFungi SporesSpores

THEY MAY CAUSETHEY MAY CAUSE INFECTION : INFECTION :

Virus, BacteriaVirus, Bacteria

Infestation : Infestation : ParasitesParasites

Allergy : Allergy : Pollen grains, Pollen grains, Cotton DustCotton Dust

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PSYCHO SOCIAL FACTORSPSYCHO SOCIAL FACTORS Company Policy and administrationCompany Policy and administration

SupervisionSupervision

Relationship with SuperiorsRelationship with Superiors

Relationship with subordinatesRelationship with subordinates

Work conditionsWork conditions

SalarySalary

StatusStatus

SecuritySecurity

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EDUCATION 0F WORKERSEDUCATION 0F WORKERSon Personal Hygieneon Personal Hygiene

Eating and Drinking habitsEating and Drinking habitsSkin hygieneSkin hygieneOral hygieneOral hygieneWorking clothsWorking clothsDiscouragement of offensive habitsDiscouragement of offensive habitsPositive health instructionsPositive health instructionsHouse keeping and maintenanceHouse keeping and maintenance

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CONTROL CAN BE ACHIEVED BYCONTROL CAN BE ACHIEVED BY Enclosure of processEnclosure of process Making the process wetMaking the process wet Finding a harmless or less harmless substituteFinding a harmless or less harmless substitute Isolating hazardous operationsIsolating hazardous operations Changing the processChanging the process Providing PPEProviding PPE Training employeesTraining employees Proper maintenance of plant and equipmentProper maintenance of plant and equipment Good house keepingGood house keeping Applying preventive standardsApplying preventive standards Periodic inspections, tests and examinationsPeriodic inspections, tests and examinations Natural/ exhaust ventilationNatural/ exhaust ventilation Use of barrier creamsUse of barrier creams Good sanitary facilitiesGood sanitary facilities

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USES OF INDUSTRIAL HYGIENE USES OF INDUSTRIAL HYGIENE SURVEYSSURVEYS

To determine the workers exposure to toxic To determine the workers exposure to toxic agentsagents

To check the effectiveness of technical To check the effectiveness of technical services eg Ventilatory systems in a plating services eg Ventilatory systems in a plating shopshop

To determine if complaints are justifiedTo determine if complaints are justified

To check adherence to hygiene standards To check adherence to hygiene standards and normsand norms

To have base line dataTo have base line data

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To compare the standard of working To compare the standard of working environmentenvironment

To assess fire/explosion level of flammable To assess fire/explosion level of flammable /explosive substances/explosive substances

To have safe and healthy work environmentTo have safe and healthy work environment

To find the effectiveness of a new machine To find the effectiveness of a new machine process or systemsprocess or systems

To protect the workers health and well beingTo protect the workers health and well being

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PEOPLE CONTRIBUTING TO INDUSTRIAL PEOPLE CONTRIBUTING TO INDUSTRIAL HYGIENE/HEALTH/OHCHYGIENE/HEALTH/OHC

Occupational PhysicianOccupational Physician

Industrial HygienistIndustrial Hygienist

Safety OfficerSafety Officer

Occupational Health NurseOccupational Health Nurse

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T. L .VT. L .VT L VT L V is the time weighted average is the time weighted average

concentration to which a normal person may concentration to which a normal person may be exposed day after day for 7to 8 hours be exposed day after day for 7to 8 hours over a period of 40/48 hours a week without over a period of 40/48 hours a week without adverse effectsadverse effects

Units of TL VUnits of TL V: mg per cubic meter--mg/m3: mg per cubic meter--mg/m3

Parts per million parts --ppmParts per million parts --ppm 1ppm1ppm =1inch in 16miles=1inch in 16miles 1ppm1ppm =1 minute in 2 years=1 minute in 2 years 1ppm1ppm =0.0001%=0.0001% 1%1% =10.000ppm=10.000ppm

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NOW YOU CAN IDENTIFYNOW YOU CAN IDENTIFY

WHAT IS THE:WHAT IS THE:

The Agency The Agency The EnvironmentThe Environment

The Potential Sub CauseThe Potential Sub Cause

The Potential EffectThe Potential Effect

The Possible preventive The Possible preventive Action Action

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WHAT ARE THE BENEFITS?WHAT ARE THE BENEFITS?

You know the population index of workersYou know the population index of workers ExposedExposed

A relative toxicity index comparing a mild toxic A relative toxicity index comparing a mild toxic substancesubstance

An incidence indexAn incidence index

Fire and explosion hazardFire and explosion hazard

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ExampleExample

NOISE- IS ANNOISE- IS AN AnnoyanceAnnoyance Interferes with working Interferes with working

efficiencyefficiency Induces StressInduces Stress Disturb concentrationDisturb concentration Hinders communication Hinders communication

esp. warning signalesp. warning signal Damages workers Damages workers

hearing capacityhearing capacity

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COMPARISON OF NOISE LEVELSCOMPARISON OF NOISE LEVELS SPL Typical environment Subjective DescriptionSPL Typical environment Subjective Description

160 Turbo jet engine with 160 Turbo jet engine with 3200 kg thrust 3200 kg thrust

140 30 meters from Intolerable noise140 30 meters from Intolerable noise military aircraft at take offmilitary aircraft at take off

130 Pneumatic chipping130 Pneumatic chipping and riveting- operatorsand riveting- operators tabletable 120 Boiler shop, shipping120 Boiler shop, shipping engine roomengine room

SPL dB[A]SPL dB[A]

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110 Sheet metal shop110 Sheet metal shop

Textile weaving roomTextile weaving room

100 Automatic lathe shop 100 Automatic lathe shop Very noisyVery noisy

90 Heavy lorries at 6 m90 Heavy lorries at 6 m

80 Curbside of busy street80 Curbside of busy street

60 Restaurant, Departmental60 Restaurant, Departmental

stores stores NoisyNoisy

50 Conversational speech50 Conversational speech

at 1mat 1m

40 Average village area 40 Average village area

QuietQuiet

30 Residential area 30 Residential area Very quietVery quiet

20 Recording studio20 Recording studio

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NOISE CONTROL TECHNIQUESNOISE CONTROL TECHNIQUES

Engineering ControlEngineering Control

Administrative ControlAdministrative Control

Personal Protective EquipmentsPersonal Protective Equipments

Medical ControlMedical Control

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ENGINEERING CONTROLENGINEERING CONTROL

Acoustical InsulationAcoustical InsulationMufflersMufflersCoversCoversShieldsShieldsVibration mountsVibration mountsDirectionality ie change direction of noise Directionality ie change direction of noise

away from exposure areaaway from exposure areaEquipment design modifications -eg low Equipment design modifications -eg low

noise burnernoise burner

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ADMINISTRATIVE CONTROL ADMINISTRATIVE CONTROL AND P P EAND P P E

Changing Procedures or dutiesChanging Procedures or duties

Provide approved and suitableProvide approved and suitable

Ear MuffsEar Muffs

Ear PlugsEar Plugs

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MEDICAL CONTROL INCLUDESMEDICAL CONTROL INCLUDES

Pre Employment Medical examinationPre Employment Medical examination

Periodic medical ExaminationPeriodic medical Examination

Implementing Hearing Conservation Implementing Hearing Conservation ProgrammeProgramme

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CAUSES OF RESPIRATORY HAZARDS DUE TO CAUSES OF RESPIRATORY HAZARDS DUE TO GASES AND VAPOURSGASES AND VAPOURS

Inadequate process controlInadequate process control

Operation and maintenance malpracticesOperation and maintenance malpractices

Inadequate maintenanceInadequate maintenance

Incomplete understanding of the ProcessIncomplete understanding of the Process

Incorrect selection and/ or maintenance of Incorrect selection and/ or maintenance of respiratory protective equipmentsrespiratory protective equipments

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COMPONENTS OF A RESPIRATORY COMPONENTS OF A RESPIRATORY PROTECTIVE SYSTEMPROTECTIVE SYSTEM

ProtectionProtectionComfortComfortVisionVisionSpeechSpeechCompatibilityCompatibilityRobustnessRobustness

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YOU MUST KNOWYOU MUST KNOW

Administrative InformationAdministrative Information Synonyms and IdentifiersSynonyms and Identifiers Special referenceSpecial reference Manufacturing/use informationManufacturing/use information Chemical safety and handlingChemical safety and handling Chemical and Physical propertiesChemical and Physical properties Environmental Standards and RegulationsEnvironmental Standards and Regulations Environment Fate and ExposureEnvironment Fate and Exposure Metabolism and pharmacokineticsMetabolism and pharmacokinetics Animal ToxicityAnimal Toxicity Human Health EffectsHuman Health Effects Emergency Medical TreatmentEmergency Medical Treatment

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BENEFITSBENEFITS You can keep the known hazards under controlYou can keep the known hazards under control Find causesFind causes Establish Hygiene StandardsEstablish Hygiene Standards Decide on priorities for preventive actionDecide on priorities for preventive action Make the work environment ambientMake the work environment ambient Prevent accidentsPrevent accidents Increase morale of workersIncrease morale of workers Law abiding peopleLaw abiding people Eco friendly manufacturerEco friendly manufacturer Impressive behavioral and attitudinal changesImpressive behavioral and attitudinal changes

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ECONOMIC BENEFITSECONOMIC BENEFITS

Increased productionIncreased production

Less expenditure on curative aspect on Less expenditure on curative aspect on the part of sick peoplethe part of sick people

Less absenteeismLess absenteeism

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COMMON UNIT OPERATIONS IN A COMMON UNIT OPERATIONS IN A CHEMICAL FACTORY ARECHEMICAL FACTORY ARE

ALKYLATIONALKYLATION AMINATION BY REDUCTIONAMINATION BY REDUCTION AMMONOLYSISAMMONOLYSIS AROMATIZATION OR CYCLIZATIONAROMATIZATION OR CYCLIZATION COMBUSTIONCOMBUSTION DEHYDRATIONDEHYDRATION DEHYDROGENATIONDEHYDROGENATION HALOGENATIONHALOGENATION HYDROLYSISHYDROLYSIS ION EXCHANGEION EXCHANGE

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ISOMERISATIONISOMERISATION Same molecular formula with Same molecular formula with

different molecular structure different molecular structureOXIDATIONOXIDATION Electrons are removed,Electrons are removed, addition of oxygen, addition of oxygen,

electronegative electronegative constituents is constituents is increased increased

REDUCTIONREDUCTION Addition of electronsAddition of electrons

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CLASSIFICATION OF HAZARDS ASSOCIATED CLASSIFICATION OF HAZARDS ASSOCIATED WITH UNIT OPERATIONSWITH UNIT OPERATIONS

TOXICITY HAZARDSTOXICITY HAZARDS

ENVIRONMENTAL HAZARDSENVIRONMENTAL HAZARDS

FIRE AND EXPLOTION HAZARDSFIRE AND EXPLOTION HAZARDS

MECHANICAL HAZARDSMECHANICAL HAZARDS

REACTION HAZARDSREACTION HAZARDS

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TOXICITY HAZARDTOXICITY HAZARD

Inhalation - Vapor ,mist or dustInhalation - Vapor ,mist or dust

Absorption - Skin or eyesAbsorption - Skin or eyes

Oral -IngestionOral -Ingestion

CarcinogenicCarcinogenic

MutagenicMutagenic

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ENVIRONMENTAL HAZARDSENVIRONMENTAL HAZARDS

Air releasesAir releases

Ground spillsGround spills

Handling and disposal of wasteHandling and disposal of waste

Odor problemOdor problem

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FIRE AND EXPLOTION HAZARDSFIRE AND EXPLOTION HAZARDS

Leaks of flammable materialsLeaks of flammable materials

Explosive mixturesExplosive mixtures

Auto ignitionAuto ignition

Electrical/static dischargeElectrical/static discharge

Toxicity of productsToxicity of products

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MECHANICAL HAZARDSMECHANICAL HAZARDS

Over pressurizationOver pressurizationSystem leakSystem leakRotating/moving equipmentsRotating/moving equipmentsThermal burnsThermal burnsNoise generationNoise generationEquipment/utility failureEquipment/utility failure

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REACTION HAZARDSREACTION HAZARDS

Failure to control exothermic reactionsFailure to control exothermic reactions

Side reactionsSide reactions

Feed ratio or rate variationFeed ratio or rate variation

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FACTORS INVOLVING EXPOSURE FACTORS INVOLVING EXPOSURE EVALUATIONEVALUATION

Continuous or batch or intermittentContinuous or batch or intermittent

. Open or closed. Open or closed

. Elevated pressure/temperature. Elevated pressure/temperature

. Ambient pressure/temperature. Ambient pressure/temperature

. Controlled or uncontrolled. Controlled or uncontrolled

. Automated or manual. Automated or manual

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STRESS WARNING SIGNALSSTRESS WARNING SIGNALS

PHYSICAL SYMPTOMSPHYSICAL SYMPTOMS

BEHAVIOURAL SYMPTOMSBEHAVIOURAL SYMPTOMS

EMOTIONAL SYMPTOMSEMOTIONAL SYMPTOMS

COGNITIVE SYMPTOMSCOGNITIVE SYMPTOMS

Source- The HinduSource- The Hindu

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PHYSICAL SYMPTOMSPHYSICAL SYMPTOMS

Head acheHead ache Back painBack pain

IndigestionIndigestion Tight Tight neck, shoulders neck, shoulders

StomachachesStomachaches Racing heart Racing heart

Sweaty palmsSweaty palms Restlessness Restlessness

Sleep difficulties TirednessSleep difficulties Tiredness

DizzinessDizziness Ringing in ears Ringing in ears

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BEHAVIOURAL SYMPTOMSBEHAVIOURAL SYMPTOMS

Excess smokingExcess smoking Grinding of teeth at night Grinding of teeth at night

BusinessBusiness Overuse of alcohol Overuse of alcohol

Compulsive gum Compulsive gum chewing Compulsive eatingchewing Compulsive eating

Attitude critical of Attitude critical of others Inability to get thingsothers Inability to get things

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EMOTIONAL SYMPTOMSEMOTIONAL SYMPTOMS

CryingCrying Overwhelming sense Overwhelming sense of of pressure pressure

Nervousness,Nervousness,

anxiety Angeranxiety Anger Boredom-no meaningBoredom-no meaning

to things Lonelinessto things Loneliness Edginess-readyEdginess-ready

to explode Un happiness for no to explode Un happiness for no reason reason

Feeling powerlessFeeling powerless

to change things easily upsetto change things easily upset

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COGNITIVE SYMPTOMSCOGNITIVE SYMPTOMS

Trouble thinking clearlyTrouble thinking clearly Inability to make decisionsInability to make decisionsForgetfulness Forgetfulness Thoughts of running awayThoughts of running awayLack of creativityLack of creativityConstant worryConstant worryMemory lossMemory lossLoss of sense of humorLoss of sense of humor

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11 SPEAK TO PEOPLESPEAK TO PEOPLE:: There is nothing as nice as a cheerful There is nothing as nice as a cheerful

greetinggreeting

2 2 SMILE:SMILE:

It takes 72 muscles to frown and It takes 72 muscles to frown and only 4 muscles to smileonly 4 muscles to smile

33 CALL PEOPLE BY NAMECALL PEOPLE BY NAME : :

Every is pleased when you Every is pleased when you remember their nameremember their name

44 BE FRIENDLY AND HELPFULBE FRIENDLY AND HELPFUL::

and others will respond in like mannerand others will respond in like manner

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5 5 SPEAK AND ACTSPEAK AND ACT As if everything you do were a genuine pleasureAs if everything you do were a genuine pleasure

6 6 BE GENUINELYBE GENUINELY Interested in peopleInterested in people7 7 BE GENEROUSBE GENEROUS with praise and cautious with criticismwith praise and cautious with criticism8 8 BE CONSIDERATEBE CONSIDERATE with the feelings of others-it will be with the feelings of others-it will be

appreciatedappreciated9 9 BE THOUGHTFULBE THOUGHTFUL of the opinions of others, there are 3 sides to of the opinions of others, there are 3 sides to

any any controversy-yours, the other persons controversy-yours, the other persons and the right one and the right one

10 10 BE WILLINGBE WILLING to give, what counts most in life is what we to give, what counts most in life is what we

do for others do for others

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REMEMBERREMEMBER

Important changes take placeImportant changes take place

Only when the peopleOnly when the people

ThemselvesThemselves

Become actively responsibleBecome actively responsible

For their own andFor their own and

Their community's healthTheir community's health

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WISHING YOU A SAFE,WISHING YOU A SAFE,

HEALTHY AND HAPPY LIFEHEALTHY AND HAPPY LIFE

Thank youThank you

C. MUTHUC. MUTHU