Individuals Groups Teams Individuals coming together with a common purpose and the same role...
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Transcript of Individuals Groups Teams Individuals coming together with a common purpose and the same role...
IndividualsGroupsTeams
Individuals coming together with a common purpose and the same role causes a group.
eg . Protest march, concert audience
Individuals who come together and work on a common purpose indifferent roles is a team.
eg. Sports teams, Military units.
Teamwork
• Based on trusting your team mates.• How to trust ?
– Set clear expectations/guidelines for ‘how we work’.– Think about being in a team – not the assignment.– Forming, norming, storming, performing, adjourning– Johari window & dialogue
Sharing Team experience
• In pairs - discuss any teams you have been in.
• What are the common features of being in a team?
Five Stages of teamyness• Forming
– Coming together into a ‘team’. Colliding.• Norming
– Sharing/enjoying ‘things in common’. Bonding.• Storming
– Sharing/tolerating ‘differences’. Reacting.• Performing
– Accepting and working with each other. Compounding.• Adjourning
– Ending teamwork, learning from feedback. Reacting.
Task oriented roles (Doing the work)
• Direction giving• Finding information• Analysing information• Coordinating team work for review• Reality checks on ideas• Summarising /checking progress / milestones
Relationship oriented roles(Being in a team)
• Supporting others in discussion• Confronting poor behaviours• Motivating & energising others• Processing team feelings “ how we feel”• Mediating differences between others• Being inclusive – asking for input
Why bother ?
You + Me = WeButYou + Me = 4And We = 6
Teams operate through relationships
Power (We) > Power (You+Me)
(6 relationships)>(4 individuals)
Individuals teams
• Moving – from “who am I?”– to “who are we?”
• “getting to know each other”• One reason why workplace social events are
quite important
Two tools for teamwork
• Johari window– A psychological view of what info we hide /show.
• Team Learning Pyramid– A management approach to growing high
performing teams.– Dialogue as the method.
Poor communication/ManagerEarly stage team member
iDEi
Ideal communication/ ManagerLate stage team member
FROM THIS. . .
TO THIS. . .
Increase area through ‘telling’
Increase area through ‘self knowledge’
Increase area through ‘asking’
PRIVATE JOHARI EXERCISE
• Using template provided, fill in at least one thing in each zone.
• Try to think of a private thing that you can shift to public through disclosure.
• Ask others for a hidden thing which they might know and you might not.
Team Learning Pyramid 1
• The Team Learning Pyramid model elements are
– Dialogue A deliberate conversation with the aim of hearing each other and building new
understanding.
– Reflection Consideration and serious thought about the behaviour of all team members,
including self.
– Mindfulness A high level of self awareness affecting actions.
MindfulnessMindfulness
DialogueDialogue ReflectionReflection
Figure 1. The Team Learning Pyramid.
Team Learning Pyramid 2
• The three elements act synergistically within a team to improve the team’s effectiveness.
• The TLP model includes a rubric for developing team expertise in each dimension (dialogue / reflection / mindfulness).
Dialogue
Reflection
Mindfulness
+
+
+ +
MindfulnessMindfulness
DialogueDialogue ReflectionReflection
Figure 1. The Team Learning Pyramid.
Team Learning Pyramid 3
Some Dialogue indicators from TLP rubric are . .
•Elementary – talk is dyadic / task focused / ‘safe’ / not touching relationships etc
•Improving – talk is more inclusive / some team process-relationships / effort in difficult topics
•Proficient – talk includes whole team / task and team talk / conflict is recognised & worked on / ‘aha’
•Advanced – dialogue seen as valuable for team learning & development / courageous & open minded talk /personal assumptions ‘surfaced’
•Highly-sophisticated – task & process entwined / rich & transformative experience / flow & joy
MindfulnessMindfulness
DialogueDialogue ReflectionReflection
Figure 1. The Team Learning Pyramid.
(1)TEAM LEARNING PYRAMID -Structure
DIALOGUE “a new way of conversation”
REFLECTION“thinking about our processes”
MINDFULNESS“being here, now”
Dialogue role cards BYSTANDER
Team member who makes useful suggestions about the team processes
BSNS5391
FOLLOWERTeam member who expresses
support for an idea and helps to build on it
BSNS5391
MOVERTeam member who introduces new
ideas / makes suggestions etc
BSNS5391
OPPOSERTeam member who asks questions /
raises objections to a new idea / suggestion
BSNS5391
How to play ‘Dialogue’
1.Play your card when you act in the role on the card•E.g.1 “I have an idea” (mover)•E.g.2 “That is a good idea because . .” ( follower)•E.g.3 “We should take notes as we go”(bystander)•E.g.4 “The idea is not correct because. .” (oppose)
2.Take the card back to use again.3.You can play any card you like as many times as you like.
The ‘spirit of the game’
• Dialogue is a game in which we are trying to come together and form a team.
• So . . – Be polite– Try to see the good in others– Do not be afraid to challenge (it is safe).
Iceberg model (of a Dialogue team member)
Dialogue Practice Activity 1
• Watch the video (9:33) about interdisciplinary thinking and teams
https://www.youtube.com/watch?v=NsndhCQ5hRY
Dialogue Practice Activity 2
• Discuss the video using dialogue to find three points to connect – teams, – Johari window or dialogue – and interdisciplinary thinking.
• Put your three points on one ppt slide.