Individualized Plan of Care (IPOC)
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Transcript of Individualized Plan of Care (IPOC)
Individualized Plan of Care(IPOC)
What is an IPOC?
Individualized Plan of Care
For patients whose frequent visits need multidisciplinary care planning
For families needing guidelines
To be used for future ED visits or admissions
Purpose of an IPOC
To create a consistent formatted guideline for staff in addressing patient’s complicated needs
To provide an avenue for clear communication of plan to ensure proper care of patient
To provide consistency in handling patient needs
To provide multidisciplinary expertise To alleviate staff dissatisfaction and
improve patient satisfaction
IPOC Plan
What to do next?
If you have any patients that fit the IPOC criteria:
Notify IPOC team members
Design team members
Will review and create plan of care
Joe Novak
Carol Ziolo
Janis IngebrigtsenClaudette Johnson
Teri Ruby
Delivery Team
DELIVERY TEAM
Operationalize Plan
ADMINISTRATIVESUPERVISOR
oversees process until discharge
CHARGE NURSE
notifies AS of transfer/discharge
UNIT STAFF
incorporate plan in their daily plan of care
Adjunct Members
Acts as advisor to design team
Staff from unit who previously cared for patient
Specialty Consultants
Infection Control
Risk Management
Legal counsel
Educators
Trigger
Entry of patient’s medical record number in ER
Carelink pages the Administrative Supervisor “IPOC Alert” with MR last 4 digits AS locates patient and/or confirm entry to ED AS retrieves plan from AS “Q” drive Delivers and reviews plan with the unit
Supervisor will round and check on patient and staff regarding issues or successes of plan
IPOC Process Flow Map
Review of IPOC after Discharge
Design Team will meet with Unit staff, AS and other disciplines involved
Questionnaire will be filled by staff prior to meeting with team
Team will revisit plan, make changes with staff input.
Team will save plan for next visit
IPOC Questionnaire
Where do you fit in?
Help identify patients needing plan (referral)
Utilize plan intervention in your daily work
Assist with passing of important information to next level of care at discharge or transfer
Provide feedback and suggestions to improve care
Goal
Improve staff and patient satisfaction
Provide consistency in providing quality patient care
Provide a positive family
experience
Questions: Contact
JOE NOVAKx 4075
CLAUDETTE JOHNSON
x7959
TERIRUBYx 4394
JANIS INGEBRIGTSEN
x7950
CAROL ZIOLOx 4113
Questions?