Individual Service FundsKEY’s Practical Experience

Borders SDS Providers Consortium2nd April 2014

Created by KEY | All rights reserved | KEY, The Square, 70 Renton Street, Glasgow, G4 0HT

ALISTAIR WELSHPERSONALISATION POLICY AND QUALITY MANAGER

Presented by

Thank you for the invitation - it’s great to be back in Selkirk!

Background to KEY• Formed 1977 by group of parents concerned about the quality of

services – KEY remains a user led organisation.• KEY currently supports 1,294 people across 15 Local Authorities in

Scotland employing 1,646 Staff.• Community Lifestyles formed in 1998 as a subsidiary of KEY, is part of

the KEY group and now supports 330 people across Glasgow. • KEY/Community Lifestyles together support more than 500 people in

SDS arrangements through implementation and pilot areas: Glasgow; North Lanarkshire; Dumfries and Galloway; Highland.

Getting ready for SDS• SDS perfect fit with KEY’s

values/principles• Rallying all to established agenda• SDS and organisational strategy• Sets clear vision and purpose for KEY

• Leadership from front by Directors and Committee

• An action plan for departments too• Importance of co-producing SDS strategy

with TAG

Some of the challenges• Cultural change – how big?• How big determines size of challenge • SDS differences across Scotland ….• In how you can use a budget• In systems for SDS• In pace of implementation of SDS• In underpinning principles e.g. choice or default position• Different experiences through SDS in existing/new arrangements

Individual Service Funds (ISF’s)• Range of approaches to RAS• Annual individual budgets for most• Usually in spreadsheet form• ?? level of flexibility/choice• Main focus on budget at planning

stage/annual review• Individualised ISF accounting in

development - Carista

Practical solutions• Flexible, responsive service structures• Prepared to be bold with this e.g. contracts• Can increase/decrease support hours quickly• Support from non-operational staff e.g. planning • Localising service structures and key functions • Greater individual choice in who supports me• Ensuring ISF goes as far as possible in

meeting outcomes• Integrated management system

Creative solutions

• Micro enterprise/self employment• Community Networkers• Outcomes for Living course

• Outcome Based Support Plans• Large group planning events• Part of range of planning tools

Creative solutions • LD Links an SDS collective – ensuring a group of friends ISF’s can go as far as

possible in meeting their key personal outcomes.

http://www.youtube.com/watch?v=U_gmTa_op38&feature=youtu.be

In summary• Strategy sets agenda for SDS, creating space and investment.• Place people firmly in control through planning for outcomes.• Personal outcomes drive informed choice and ISF’s.• Practical and creative solutions first for the life the person wants.• People reassured we’re meeting all ‘bottom line’ support needs. • Systems for ISF’s great practice ….. but tend to come after all

of the above.