Indepth Interview with Prof Chowdari Prasad on Banking Research

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    RESEARCH METHODOLOGY (PG 521)

    IN-DEPTH INTERVIEWWITH A

    RESEARCHER

    ASSIGNMENT No. 6

    SUBMITTED BY:

    GROUP NO. : 2

    SECTION : C

    GROUP MEMBERS: RAJAT CHADDHA (07PG165)

    NAVJOT SINGH (07PG154)

    DHIRAJ KUMAR (07PG136)

    NEHA SINGH (07PG155)

    SWAPNIL SAXENA (07PG181)

    SUBMITTED TO : DR. K. S. SRINIVASA RAO

    DATE OF SUBMISSION : 21.01.2008

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    CONTENTS

    Serial

    No.

    Topic Page No.

    1. Acknowledgements 3

    2. Declaration of Consent 4

    3. Introduction 5-7

    4. Researchers Profile 8

    5. Interview 9-12

    6. Conclusion 13

    7. References 14

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    ACKNOWLEDGEMENTS

    We express our heartfelt thanks to Professor Chowdari Prasad who was kind enough to let us

    interview him and also gave his valuable insights regarding research and research

    methodology. We are also grateful to Dr. K. S. Srinivasa Rao who provided us with an

    opportunity to work in this regard and provided us with encouragement and support during

    the whole process.

    DHIRAJ KUMAR ( )

    NAVJOT SINGH ( )

    NEHA SINGH ( )

    RAJAT CHADDHA ( )

    SWAPNIL SAXENA ( )

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    DECLARATION OF CONSENT

    I, Professor Chowdari Prasad, hereby give my permission to Mr Rajat Chaddha, Mr. Dhiraj

    Kumar, Mr Navjot Singh, Ms. Neha Singh and Ms Swapnil Saxena to present my response to

    the In-depth interview in their report. I understand that this report is to be submitted to Dr. K.

    S. Srinivasa Rao as part of their Research Methodology course in Term III.

    ( )

    Professor Chowdari Prasad

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    INTRODUCTION

    What is an In-depth Interview?

    In-depth, qualitative interviews are excellent tools to use in planning and evaluating

    Extension programs. In-depth interview is an open-ended, discovery-oriented method that is

    well suited for describing both program processes and outcomes from the perspective of the

    target audience or key stakeholder.

    The goal of the interview is to deeply explore the respondents point of view, feelings and

    perspectives. In this sense, In-depth interviews yield information.

    There are key characteristics that differentiate an In-depth, qualitative research interview

    from a regular interview. Some key characteristics of In-depth interviews include:

    Open-ended Questions.

    Semi-structured Format.

    Seek understanding and interpretation.

    Conversational.

    Recording responses.

    Record observations.

    Record reflections.

    In essence, In-depth interviews involve not only asking questions, but the systematic

    recording and documenting of responses coupled with intense probing for deeper meaning

    and understanding of the responses. Thus, In-depth interviewing often requires repeated

    interview sessions with the target audience under study. Unlike focus group interviews, In-

    depth interviews occur with one individual at a time to provide a more involving experience.

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    Conducting an In-depth Interview

    Kvale (1996) details seven stages of conducting In-depth interviews. They include

    thematizing, designing, interviewing, transcribing, analyzing, verifying, and reporting. Each

    step will be briefly examined below with strategies for implementation.

    1. Thematizing

    This is the first stage of the process whereby you clarify the purpose of the interviews and

    determine what you want to find out

    2. Designing

    After you determine what you want to know, you must design a way to find it out. A key part

    of this process is designing an interview guide. An interview guide is a list of questions and

    probing follow-ups that guide you through the interview

    3. Interviewing

    Some of the important attributes or strategies that are required are as follows:

    Active listening. Listen and rephrase what was said to insure that you completely

    understand the meaning the respondent intends

    Patience. Do not rush the respondent and allow him/her to speak freely while guiding

    the conversation to cover important issues

    Flexibility. Be open to slight deviations from the topic, which may require

    rearranging/reordering the questions .If the respondent deviates too far from the topic,

    then carefully return him or her to the topic at hand

    Audio recording. When possible, audiotape the interview for later reference and

    increased accuracy. Always ask permission of the interviewee before audio recording.

    Some researchers even videotape interviews in order to capture both the verbal

    responses and nonverbal cues

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    4. Transcribing

    Transcribing involves creating a written text of the interviews. This step involves bringing

    together all of your information-gathering approaches into one written form

    5. Analyzing

    This important step involves determining the meaning in the information gathered in relation

    to the purpose of the study

    6. Verifying

    Verifying involves checking the credibility and validity of the information gathered

    7. Reporting

    The final step of the process is to share what you have learned from the in-depth interviews

    with other internal and external stakeholders. Some reporting could be in the form of a formal

    written report or an oral report in the form of a presentation

    During the course the group followed almost the entire process first the interviewee was

    clearly explained the purpose of the interview and the context in which we were conducting

    the activity. Then before the interview an interview guide was prepared and it was referred

    from time to time during the course of interview. During the interview group took care of all

    the major attributes i.e. Active listening, Patience, Flexibility and the entire interview was

    audio recorded. Before submission of the final report the group analysed the entire interview

    proceedings together and discussed the happenings of the interview and did a critical analysis

    of what more information the group should have solicited and hence went for a second

    interview with the interviewee

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    RESEARCHERS PROFILE

    Professor Chowdari Prasad is a resident faculty at Alliance Business School, Bangalore,

    Karnataka. He is a first division Graduate and Post Graduate in Commerce from Osmania

    University, Hyderabad. He is a Certificated Associate of Indian Institute of Banking &

    Finance (CAIIB) and holds other qualifications viz., Certificate in Industrial Finance (IIBF),

    Diplomas in Training & Development (ISTD), Merchant Banking, Industrial Relations,

    Computer Programming, etc.

    Prof Prasad has about 25 years of work experience in Banking (Andhra Bank, SBI and Vysya

    Bank Leasing Ltd) in various capacities in Senior Management in Operations and

    Administration. Besides, he was Vice President in a 100% EOU in Hyderabad for three years.

    Prior to joining Alliance Business School, he was with T.A. PAI Management Institute,

    Manipal for over seven years as Associate Professor. He has presented / published many

    papers in Banking and Financial Services at various International Conferences, Seminars and

    in several national journals, magazines, etc.

    SOURCE : www.absindia.org

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    INTERVIEW

    Prof Chowdari Prasad has been related with the field of Banking from last 4 decades. He has

    witnessed and experienced the reforms and revolution that the Indian Banking Industry has

    gone through in last few decades. He has worked with various banks and other financial

    institutions like Andhra Bank, State Bank of India, Vysya Bank and a manufacturing EOU in

    Hyderabad etc. During his career, he has travelled all over the country and has worked in

    different locations. He worked with Andhra bank in Hyderabad. Then he served SBI for 21

    years across rural, urban and metro locations in the policy making body function. In 1993

    during the time of reforms he entered into a completely diverse field and joined a

    manufacturing export oriented company in Hyderabad where he saw the other side of

    banking as a customer of the bank. After 3 years in that company, he was back to banking

    with Vysya Bank in the leasing subsidiary as Vice President.

    Professor Chowdari Prasad has a strong flair for training and imparting knowledge to new

    generation, thus this flair made him to complete a Diploma in Training from ISTD. He was

    imparting guest lectures and training to various students in several colleges in Hyderabad.

    His first full time academic experience started when he left the corporate world to join T.A

    Pai Management Institute, Manipal. This was beginning of a new era in his life. He takes an

    immense interest in sharing his knowledge and experience with MBA students and strongly

    believes that an MBA study is a strong mix of theoretical and practical application of

    concepts and principles. He believes in constant upgradation of his own knowledge so that he

    can teach students in relation to the present and live scenario. At TAPMI, the formal structure

    motivated the teachers to have a holistic approach by taking part in Research, Training,

    Consulting and Administration apart from teaching and hence all this motivated him to use

    his vast knowledge and experience and enter into the field of research.

    Professor Chowdari Prasads prime area of interest is management of Non Performing Assets

    in Indian Banks. He has consistently contributed to the knowledge in this area through his

    research. Till date he has completed 18 research papers/articles covering diverse aspects of

    the banking and financial industry. Some of the research he has done is as follows:

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    Private Equity Funding in India Issues and Challenges ( 2007 )

    Can Public Sector Banks Compete with Foreign/ Private Banks?

    A Statistical Analysis ( 2003 )

    Private Sector Banks in India A SWOT Analysis ( 2004 )

    Sustainability of Foreign Banks in India- A Statistical Analysis ( 2005 )

    Bankers Dilemma- To Lend or Not to Lend ( 2006 )

    His recent research has been on Private Equity Funding in India Issues and Challenges

    which he has carried out jointly with Dr K.S Srinivasa Rao. This research has been published

    in the Proceedings of Fifth AIMS International Conference, Hyderabad 2007.

    During the research they have tried to throw light on questions like:

    What is Private Equity?

    How is it Contrast from Public Equity?

    Who is funding it?

    Generally he goes for secondary data mainly because of the constraint of time.

    However, when the research is being done specifically for a Corporate organization as in the

    case of research done by him for Corporation Bank where in he was asked by the Chairman

    of the bank to offer consulting on one problem the bank was facing- why the priority sector

    lending of the bank is at lowest in the Indian banking record although their overall

    performance is good. He collected primary data and went to the grass roots to find out the

    information across the country. As per him, a researcher is a curious person who does not

    accept general statement and has a probing mind, who tries to dig deep into the topic and

    come out with findings which are beneficial for the society and the business organizations.

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    During the course of interview one research of his aroused great interest to our group-

    Can Public Sector Banks Compete with Foreign/ Private Banks? which breaks the common

    notion of people that all public sector banks are lazy and are unproductive.

    The CAMEL approach used in the process, which means as follows -

    C - Capital Adequacy

    A - Asset Quality

    M - Management

    E - Efficiency

    L - Liquidity

    S - Systems

    Using this approach and by forming a closed model and an open model they did an analysis

    and reached at a conclusion:

    Indian PSBs have been operating in different economic and political conditions for

    several decades

    Due to the development policies of Government of India, profit making was not given

    the main priority

    PSBs should introduce the practice of corporate governance and make full advantage

    of Information Technology to deliver expected levels of service

    The entire research was completed in a period of around 4 months and mainly secondary data

    was collected from Business World Magazine and other sources like RBI website etc.

    This research breaks the general notion of a lay man that public sector banks have huge

    nonperforming assets. However, it shows that these banks just need few things to follow as

    mentioned above which would make them as competitive as private and foreign banks. This

    research gives us learning that what is always visible is not always true. It also makes us

    aware that we have to question about what is happening to identify a problem around us and

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    a find a solution. Research is one of the most important tools and different method that can be

    used to find answers for disguised problems.

    LIMITATIONS:

    During the course of his research there were few limitations also that he faced. The major

    limitation was of Time as he was also a full time faculty at TAPMI and had a responsible

    administrative role. He overcame all the problems as there was a burning desire from inside.

    Cost was another factor which posed difficulty but this was solved primarily as the data was

    secondary in nature and was collected from various Journals, Magazines, etc.

    Also there was a great support from the institution and fellow researcher Dr K.S. Srinivasa

    Rao which made the research possible and being presented at The International

    Conference 2003 on Business & Finance: ICFAI and Philadelphia University, USA:

    Hyderabad, India: December 2003 and was later published in The ICFAI Journal of

    Bank Management, Vol III, Number 1, February 2004.

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    CONCLUSION

    The in- depth interview conducted with Professor Chowdari Prasad gave us an insight and

    understanding of the practical aspect of Research Methodology and the process adopted by a

    researcher to execute a research. It also made us aware about the life of a researcher, the kindof problems that comes in the way and how a researcher solves it. The main finding which

    motivated all the members is that a researcher has to have a passion for his/her work, they

    need to be intrinsically motivated because research in itself is a time consuming and complex

    activity which involves great effort on the part of a researcher. In all the journey of Professor

    Chowdari Prasads life was a great learning experience and motivation for the entire group.

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    REFERENCES

    Alliance Business School, Bangalore- Website

    www.absindia.org

    ICFAI Journal of Bank Management Vol. III, Number 1, February 2004

    Research Methodology: Methods and Techniques by C.R.Kothari

    -II Revised Edition: 2004

    University of Florida website

    http://www.ufl.edu

    University of Pennsylvania Journal vol .VI, Number 4, January 2002

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    http://www.absindia.org/http://www.absindia.org/