Inde Pty Ltd 10.03.09

IndependentAdvicefortheProcurementofCommercialFitout&RefurbishmentServices:• ProjectManagement• Procurement&Probity• Architecture&InteriorDesign• ProjectDeliveryModels

INDEPtyLtd

LONDON:SYDNEY:MELBOURNE:BRISBANE:PERTHGEOGRAPHICALCOVERAGE

INDEPtyLtd‘BuildingConfidenceintheIndustry’

Independent Advice & Recommendations for Project Delivery Services

Pip de Rohan UK +11 44 7983 770 571 OZ +61 415 417 571 [email protected] Registered Office: Level 23 Tower 1 500 Oxford St, Bondi Junction, NSW 2022 Australia

CONTENTS

• Introduction

• InvestinginExperience

• Ourmarket

• Howitworks:TheProcess

• Service&FeeStructure

• ProjectPartners:TheMarketDefined

• Credits:AddressedtoINDE’sPartners




INTRODUCTION

In 2003 a confidential reportwas commissioned by Pip de Rohan, the founder ofINDE, to investigateboth traditionalandhybriddeliverymodels for interiordesignandbuildservices.Thereportrecognisedthatclientsmightappointacompanytodelivertheirprojectwithoutcarryingoutaneffectivepre‐qualificationexercise.Thisexerciseiscriticalinmanaging the client’s own risk, ensuring the highest standard of professionalservicesandprocurementprobitycommensuratewiththeirexpenditure.In2007PipdeRohanestablished INDE inSydney,Australia to serviceagap in themarketinprovidingclientswithanindependentrecommendation‘made‐simple’fortheprocurementandappointmentofallpropertyrelatedservicesincluding:

1. TENANTADVISORY

2. PROJECTMANAGEMENT

3. ARCHITECTURE&INTERIORDESIGN

4. FURNITUREPROCUREMENT

5. FITOUT&REFURBISHMENT“Pipiscompletelyprofessional,demonstratesanexcellentunderstandingofthefitoutindustryandhasdevelopedaverystrongnetworkacrossallfacetsofthecommercialpropertyworld.”BenkardachiDirectorJonesLangLasalleSydneyAustralia




INVESTINGINEXPERIENCEPipdeRohanhasover15yearsofinternationalexperienceworkingfordesigngroups,projectmanagersandbuildingcompanies,bothintheUKandAustralia,specializinginrefurbishmentandfitoutprojects.Piphasdesignedanddeliveredprojectsformajorinternationalinstitutionsandhasbeenresponsiblefortheirsuccess.Withanindepthunderstandingoftheprocessfromstarttofinishheisabletoimparthisownwealthofknowledgeaddingimmeasurablevaluewhendecidingonthe‘how’andthe‘who’.PersonalExperiencePip’sexperiencecoversdesign,projectmanagement,procurement,clientmanagement,projectcontrolandbuildingworksfromahugerangeofprojects.Australia

• FreemantleMedia(GrundyTV) 1,600 sqm • AustralianSoccerAssociation 500 sqm• StandardCharteredBank 700 sqm • Reader’sDigestAustralia 2,700 sqm• WellingtonManagement 2,500 sqm• DTZAustralia 800 sqm• Ferrero 800 sqm• Centerlink Role‐out• Quiksilver Role‐out• GreatPacificCapital Churn

UK

• BrevanHoward 25,000sq/ft • CityWestHomes 15,000sq/ft• Alferon 12,000sq/ft • OrbisSoftware 12,000sq/ft • GEAircraftEngines 7,000 sq/ft • SaintyHird&Ptns. 6,000 sq/ft • London&Oriental 14,000sq/ft • BNPParibasPortfolio 90,000sq/ft• HalifaxTreasury 80,000sq/ft• TheLondonMetalExchange 60,000sq/ft • ReutersCorporateHQ 40,000sq/ft • TheWilliamPearGroup 6,000 sq/ft




OURMARKETMarketSector

• Office• Retail• Industrial• Hospitality

Deliverymethods

• HeadContractor• ConstructionManagement• Turnkey(Design&Construct)

Services&ProjectScope

• Churn• Make‐Good• InteriorFitout• Refurbishment• BuildingUpgrades• WorksinOccupiedSites

Coverage

• NewSouthWales• Victoria• Queensland• Melbourne• SouthAustralia• WesternAustralia• Canberra• UK




HOWITWORKS:THEPROCESS01ClientbriefINDEwillestablishtheclientbriefandrequirementsforeachrespectiveclientprojectandlocation.TheprojectbriefwillbewrittenbyINDEtoensurethatallnecessaryareasareaddressedindetail.02ConsiderationsINDEwilldeterminethebestdeliverymethod,basedontheprojectbrief,tomeettheclient’sobjectivestoincludebudget,time‐frame,sites,locations,scopeandefficiency.03Qualification&AssessmentINDEwillcarryoutourownduediligenceandassessmentof‘known’contractors,consultantsandcompaniestobeshortlistedforyourproject.Ourrecommendationsarebasedonpreviousworkingexperiencewithspecificcompanies.04RecommendationINDEwillmakeourhighlyqualifiedrecommendationforthebestdeliverymodelandnominateapreferredprojectteamorcompanybasedonourexpertise.05RepeatBusinessINDE’s objective is to provide you, the client, with market intelligence, industryexperienceandqualified informationtoensurethesuccessofyourproject.Alloureffortsarefocusedonexceedingyourexpectations.




SERVICE&FREESTRUCTUREINDEhas3definitiveserviceswhichareofferedindependentlyofeachotherprovidingyouwiththeoptiontoinvolveusatdifferentstagesofanyproject.ConsultationAprofessionalfeebasedservicedesignedtoprovideyouwithourexpertiseand/orrecommendationsatanyonestageoftheproject.Thisservicemaybeusefulinsettingupyourprojectbrief(designand/orstrategic),yourprojectscope,yourprojectedbudgetandtime‐linesforyourownprocurementandappointments.AgentReferralA%feebasedservicedesignedtoprovideyouwithourexpertiseandrecommendationforthebestprojectpartner.ThebenefitofthisserviceisthatyoudonotpayanyfeesasthereferralfeeispaidtoINDEbythequalifiedcontractororconsultantintheeventthattheydoindeedwintheprojectontheircompetitivemarketprice,theircapabilitiesandINDE’srecommendation.ConstructionManagementINDEcanprovideadedicatedprojectteamtomanage,designandbuildtheprojectfromstarttofinish.Dependingonthesizeoftheprojectwewillselectadedicatedteamtodeliveryourprojectunderourownbanner.Thisserviceallowyoutodealwithjustonepointofcontactforthedurationoftheprojectbringingourwealthofexperiencetotheprocessthroughtoitssuccessfulend.




PROJECTPARTNERS:THEMARKETDEFINEDOurhighlyaccomplishedprofessionalpartnershaveawealthofexperiencefromallsides of the industry. With every client our aim is to build a team to make theprocessaresoundingsuccessforallpartiesmakingINDEanobviouschoiceforfuturerecommendationsandimpartialadvice.“Ihavenohesitationinrecommendingpipasatrueprofessionalwhohasgreatintegrityandenormouscommitment.Hewillbeavaluableassettoanyteamofpeoplewhohavethefortunetoworkwithhim.”RichardTaylorChairmantdainteriorsGroup




TenantRepresentativeServicesExclusiveserviceassistingcommercialtenantsinoffice,industrialandtechnicalpropertyrequirementindependentfrompropertycompaniesandorganisationsthatbenefitfromrepresentinglandlords.Theentirerequirementismanagedandco‐ordinatedfromfutureneedstobuildingsearches,selection,negotiation,fit‐outandbuildingservicesreviewstofinalrelocationoftheclient’sbusinesstonewpremises.Theabilitytodeliverandrealizeanopportunityforclientsindependentfromallpropertyagentsandpropertyownershiporganizations.AcquisitionsDevelopacquisitionbusinesscasesandcomprehensiverepresentationservicestoensuremarketcoverageandoptimumcommercialoutcome.DivestitureAssistclientswiththedevelopmentandimplementationofdivestiturestrategiesandprogramsforbothfreeholdandleaseholdproperties.Research:Throughextensiveknowledgeofmarkettrendswithinspecificindustrysectors,therepresentativecanprovideuptodatedatarelativetousagepatterns,demographics,costsandbenchmarkingtoolsforourclients.DevelopmentManagementAprovidercanpartnerandoractforclientsinterestsinallaspectsofthepropertydevelopmentprocessfrominitialfeasibilities,managementofdesignandconstruction,pre‐salemarketingprograms,on‐salenegotiations,syndicateddevelopmentsandfinalcompletion.TenantRepresentationTheprovidercanchampiontheleaseholdambitionsoftenantsfrombriefformulation,financialandoptionsanalysisthroughtoleasenegotiationsandbriefinglegalcounselregardingcommercialtermsandleasedocumentation.GeneralConsultingInclusiveofgeneraladvisoryservicescoveringthefullspectrumofpropertyusageandassetstrategies.




PROJECTPARTNERS:THEMARKETDEFINED(Continued)ProjectManagementDelivery‐focussedmanagementservicessupplementedbyspecialisedconsultancyservicesandaninherentunderstandingofawiderangeofservicedeliverymethods.Design&Construct(Turnkey)Coversstarttofinishservicesfromprojectconcept,briefdevelopments,designmanagement,planning,programming,costplanningandcontrol,procurement,hands‐onsupervisionanddelivery.Theconstructionprocessmayinvolveprojectdeliveryatcosttoanagreedbudgetorwithinaguaranteedmaximumprice,orlumpsumdelivery,wherebytradepricesarecompiledintoafixedpriceonan‘open‐book’basis.ConstructionManagementConstructionManagementpermitstheopportunitytominimiseprojectduration,whilstprovidingeffectivecostcontrolbywayofan‘open‐book’approachtoprojectcostsConstructionManagementisrecommendedwhentheprojecttimeframeiscompressed,orwhentherearesignificantriskfactorsassociatedwithexistingsiteconditionsorcomplexoperatingenvironments.SuchcircumstancesmaymakeitharderforthedesignteamtoachievetheproductionofadequatedesigndocumentationinatimelymannerandmayexposetheClienttoanadditionalcostorprogrammeriskifaconventionallumpsumdeliveryprocessweretobeadopted.HeadContractorThisdeliveryprocessishighlysuitedtoprojectswhichcanbefullydocumented,andwherechangesandexternalfactorsthatmayimpactupontheconstructioncontractareexpectedtobeminimal.Underthesecircumstances,HeadContractor(LumpSum)deliveryarrangementsprovideahighdegreeoffinancialcertaintypriortocommittingtoconstruction.




TechnicalEvaluationandCostModellingConsultancyLocatingpremisestofulfilcommercialandfunctionalrequirementscanbeacomplexandtimeconsumingprocessOptimising the balance between function and image within the context of rentalcostsandotheroutgoingsrequiredetailedanalysisofthetechnicalcharacteristicsofabuildingandthespaceavailableSimilarly,determiningthelevelofinvestmentnecessarytoincreasereturnsfromanunder‐performing building requires knowledge of market yields for a range ofpropertytypes,aswellasaknowledgeandfeelforthecostsassociatedwitharangeofinvestmentoptions

Technicalevaluationofbuildingsforprospectivetenants,aswellascostmodellingofoptions for building owners wishing to determine ‘highest and best use’ for theirproposedrefurbishmentorconversion




CREDITS:ADDRESSEDTOINDE’sPARTNERSI wish to advise thatwe have recently had the pleasure ofworkingwith FormulaInteriors. Theend result is very impressive,particularly the finishon the floor andthejoinery,andwewouldhavenohesitationinusingFormulainteriorsinthefuture.Yahoo!7:SuzieJarrett:OfficeManagerFollowingtherecent fitoutofournewshowroomandoffices Iwould like to thankeveryoneatforallyoureffortsandasuperboutcome.Wecertainlybenefitedfromyour breadth of experience, attention to detail, swift defect resolution andprofessionalism. I have no hesitation in recommending Formula for work of thisnature.SsangYong:KeithTimmins:ManagingDirectorWithatightprogramandbrief,thatchangedduringconstruction,Odysseywereableto deliver on time and with excellent attention to detail and finishes. Themanagement team provided a professional, cooperative and responsive approachthat resulted in a successful project for all involved. We have no hesitation inrecommendingOdysseyInteriors.Graypuksand:ScottMoylan:PartnerThanks to the teamat Formula Interiors theprojectwas alwaysmetwithpositiveworkable solutions. Attention to detail, good communication and professionalstandardshelpedbringtogetherasuccessfuloutcomeforthenewfacilitiesofSsangYong.Studio3design:KayeAngel:DirectorMysincerestthankstoyouandyourteamforyoursignificanteffortstogetthejobdone at a difficult time and in a relatively short period. This was one of thesmoothestrefurbishmentprojectsexperiencedbyTCorpinthepasttenyears.NSWTreasuryCorporation:KatherineBurke:ManagerNot only did Formula manage the complex issues of this site but the technicallimitationsofthebuildingweremadetoseeminsignificant.Yourwillingnesstoworkoutsidethecontractualframeworkwascriticalensuringatimelycompletion. Icanunreservedly state that the individuals at Formula exceeded our expectations incompletingachallengingprojectwithapparentease.PTIDEnvironments:SteveFitts:DirectorAxisProjectSolutionshavealongstandingrelationshipwithOdysseywhohaveconsistentlydeliveredhighservicelevel,regardlessofprojectcomplexityorsizeforprojectsdesignedandmanagedbythisOffice.FormulaInteriors’constanthighstandardofservicereflectstheexperienceanddedicationoftheirstaff.IlookforwardtoworkingwithOdysseyonfutureprojects.AxisArchitects:GrahamWorsley:ManagingDirector

Inde Pty Ltd 10.03.09

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Transcript of Inde Pty Ltd 10.03.09