IND 5626 | PROJECT PROGRAMMING | … 5626 | project programming | assignment 4 client identification...

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4 CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez CLIENT: OWNER | COMPANY Brookdale Senior Living is a company that operates senior's residences, established in 1978, and based in Brentwood, Tennessee. The services offered are divided in three categories: Independent Living, Assisted Living and Memory Care. They are considered to be the largest of this organizations in the United States counting with an approximate of 35,000 staff members and 55,000 residents. They started back in the 70s creating retirement communities using as model five star hotels. After merging with important firms through the years they have become the principal group running this kind of enterprise with more than 550 communities in 36 states. Headquarters: Brentwood, TN CEO: Bill Sheriff Figure 18 Brookdale Senior Living Company Logo

Transcript of IND 5626 | PROJECT PROGRAMMING | … 5626 | project programming | assignment 4 client identification...

Page 1: IND 5626 | PROJECT PROGRAMMING | … 5626 | project programming | assignment 4 client identification and goals & objectives | patricia r martinez client: owner | potential designing

IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

CLIENT: OWNER | COMPANY

Brookdale Senior Living is a company that

operates senior's residences, established in

1978, and based in Brentwood, Tennessee.

The services offered are divided in three

categories: Independent Living, Assisted

Living and Memory Care. They are

considered to be the largest of this

organizations in the United States counting

with an approximate of 35,000 staff

members and 55,000 residents. They started

back in the 70s creating retirement

communities using as model five star hotels.

After merging with important firms through

the years they have become the principal

group running this kind of enterprise with

more than 550 communities in 36 states.

Headquarters: Brentwood, TN

CEO: Bill Sheriff

Figure 18 Brookdale Senior Living Company Logo

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

CLIENT: OWNER | BIOGRAPHY

Bill E. Sheriff joined Brookdale Senior

Living as Co-Chief Executive Officer in July, 2006. Right before he was working at the American Retirement Corporation as a Sherman and CEO. Bill received a Bachelor of Science degree in Mathematics from New

Mexico State University. He serves on the Board of Directors for a number of organizations including Belmont University. Bill came to this company through a merger of American Retirement Corporation with

Brookdale. There he was a CEO from 1984 until the time of the merger. He had before that a great amount of managerial experience working in leadership positions at Ryder Systems, for instance.

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

CLIENT: OWNER | POTENTIAL DESIGNING GUIDELINES

OWNER’S GOALS AND OBJECTIVES - POTENTIAL DESIGNING GUIDELINES

- -General home-like environment with low levels of

stimulation. - Linear organizational system. - Flow of natural light inside the space. - Careful selection of window treatments in relation to

patient cognitive needs (memory loss, confusion, agitation) - Careful selection of (low stimulus)

colors/patterns/illumination/signage/privacy/acoustics in relation to patient’s cognitive needs.

- Inclusion of landmarks and benchmarks for patient’s orientation and legibility of the space.

- Small arrangements of seating areas to encourage socialization and communication.

- Careful selection of furnishings such as mirrors, table and floor lamps, TVs, radios and speakers etcetera in relation to patient’s cognitive needs.

- Designated areas for educational/socialization activities. - Inclusion of soothing sources of sound (water) Strong relationship Interior/ Exterior by: - Windows and doors easy to operate to allow access. - Outdoor areas : Attractive landscape / seating / paths

that patients can easily navigate / proper signage and

illumination / benchmarks for orientation.

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez CLIENT: USER | USER TYPES |

Figure 1 Doctor

Figure 2 User/patient

& Volunteer

Figure 3 Nurse

Figure 4 Personal

Aid

Figure 5 Social

Worker

Figure 6 Sales Rep.

Figure 7 Family &

Friends

Figure 8

Maintenance Figure 9 Cleaning Staff

Figure 10 Cook

Figure 11Bill Sheriff

Brookdale CEO

Figure 12 Mark

Ohlendorf

Brookdale CFO

Figure 13 Steve Moran

Facility Manager

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

CLIENT: USER | ACTIVITIES - GENERAL & PER USER

ACTIVITIES PER USER Patient = Individual suffering from Alzheimer’s disease(different stages).

Doctors (Geriatrician) = Treatment – Changes in medication regime – Follow up Nurses = Administration of treatment – Charts actualization – Follow up Personal Aid = Personal grooming/Needs – Bath – Food- Chores around Personal room

Social Workers = Supervise referrals from/to hospitals – Charts actualization- Other patients needs Firm Representatives = Suppliers – Providers – Stocking Family & Friends = Companionship - Support

Service Personnel: Maintenance = Maintain Mechanical – Electrical –Plumbing – Structure- Landscape Cleaning= Common / Private Areas / Bathrooms/Doors/ Windows Kitchen= Cooking / Serving Meals –Diets / Special occasions menu

Volunteers= Collaborate with Recreational/Educative/Palliative Activities Administrative: CEO = Creation of company culture / Human Resources/ Compliance w Safety Regulation/ Strategy

CFO = Marketing – Finance Coordinator Facility Supervisor = In charge of Supplies / Hiring / Schedules

SERVICES PROVIDED

BY THE CENTER ASSISTED LIVING

|MEMORY CARE |

SKILLED NURSING|

THERAPY| HOSPICE|

HOME HEALTH

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

CLIENT: USER | NUMBER PER USER TYPE

Number of User per

Type

Patients

Doctors (Geriatricians)

Nurses

Personal Aid

Social Workers

Firm Representatives

Family & Friends

Service Personnel:

Maintenance

Cleaning

Kitchen

Volunteers

Administrative:

CEO

CFO

Facility Supervisor

100 2 10 20 1 5 200 to 300 Considering 2 or 3 per patient

2 5 4 8 1 1 1

Figure 14 Dining room at Richmond Heights, Ohio. Light color walls|Well illuminated space | Clean lines

furniture

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

CLIENT: USER | FF&E REQUIREMENTS PER EACH USER ACTIVITY

Furniture Furnishings & Equipment

Requirements Per Each User Activity

Patients Doctors (Geriatricians) Nurses

Personal Aid Social Workers Firm Representatives

Family & Friends Service Personnel:

Maintenance Cleaning Kitchen

Living quarters; bed / dresser / desk / 2 chairs / board/telephone Desk/ chair / 2 patients chairs / examination table / storage cabinets / 1 computer-printer-scanner-fax/telephone

Nursing Station: work area/ chair/ computer/ storage/telephone Storage Desk/ computer-printer-scanner-fax/telephone/chair/storage

--- Common Areas: Modular / Individual seating/ Sets of table & chairs

Tool storage /documents storage/desk / chair Storage As specified in program

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

CLIENT: USER | FF&E REQUIREMENTS PER EACH USER ACTIVITY | USER PROFILE

Furniture Furnishings & Equipment

Requirements Per Each User Activity

Volunteers

Administrative: CEO

CFO Facility Supervisor

--- Desk/ chair/storage/credenza/computer-fax-scanner-telephone

Desk/ chair/storage/credenza/computer-fax-scanner-telephone Desk/ chair/storage/credenza/computer-fax-scanner-telephone

USER PROFILE

The typical patient who would inhabit this space

would be suffering from Alzheimer’s disease which

is a disease that attacks the brain producing

cognitive impairment such as dementia, memory

loss, depression, mood swings, altered behavior, agitation and loss of energy.

Figure 15 User profile

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

CLIENT: USER | DESIGN GUIDELINES

DESIGN GUIDELINES FOR EACH USER

Patients: Colors, materials, flooring, privacy, acoustics, indoor/outdoor relationship, lighting, adequate room to perform socialization, educational and entertainment activities Doctors (Geriatricians): Fulfil patients needs (design guidelines) as much as possible in order to achieve the best results for their treatment. Nurses: Fulfil patients needs (design guidelines) as much as possible in order to achieve the best results for their treatment Personal Aid: Fulfil patients needs (design guidelines) as much as possible in order to achieve the best results for their treatment Social Workers: Collaborative working space. Work space to meet the needs related to the nature of their work ( Furniture/ Equipment/ Lighting) Firm Representatives --- Family & friends: Fulfil patients needs (design guidelines) as much as possible in order to achieve the best results for their treatment

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

CLIENT: USER | DESIGN GUIDELINES

DESIGN GUIDELINES FOR EACH USER

Service Personnel: Maintenance Cleaning Kitchen Volunteers Administrative: CEO CFO Facility Supervisor

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

GOALS & OBJECTIVES | MISSION STATEMENT

MISSION STATEMENT

Brooksdale Associates are focused in

the concept of generating daily

moments of success and embrace this

promise by offering opportunities for

residents to find happiness and

meaning that supports their unique

needs. The program is deeply rooted in

a person-centered approach focused

on sustaining feelings of belonging and

purpose while seeking to preserve a

sense of self.

Programs created by Brookdale to

help the company to make its

mission a reality

•Daily Path

•Dining Program •Training Program •Behavioral Problem-Solving Program

Figure 16 Alzheimer’s patients doing crafts

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GOALS AND OBJECTIVES THAT DEFINE

DESIGN EFFORT

- Achieve an interior that per its

characteristics contribute to improve the quality of life of the patients

- Create an space that supports the staff

on their task of caring for this patients

- Maintain the resident’s abilities and encourage the use of their current skills

- Person-centered approach(socialization)

- Whole-community philosophy

(encourage socialization)

IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

GOALS & OBJECTIVES

ORGANIZATIONAL GOALS AND

OBJECTIVES

Memory Care communities, which include Alzheimer’s and Dementia care facilities,

consist of specially designed living spaces and supporting environments for those who are living with cognitive challenges brought on by Alzheimer’s and dementia. The dementia care environment helps cue its residents in their daily lives. Areas of the

community are set up for safe engagement in activities such as gardening, kitchen work, and other life skills that provide purposeful and meaningful successful moments.

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

GOALS & OBJECTIVES

FORM

This space will take into

consideration all the characteristics that have been

stated through previous case studies about how a dementia care unit should be designed. For instance, considerations regarding flooring, colors, textures, materials, lighting,

spatial distribution, signage, way finding, acoustics and privacy.

Figure 17 Example of good colors, materials and flooring choices for a cafeteria in a ALF for

Alzheimer’s patients.

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

GOALS & OBJECTIVES | FORM - FUNCTION-activities

Daily Path

•A morning mental workout with

discussions, brain stimulating games, and reminiscing. •Physical activity with a variety of opportunities like Brookdale’s Fitness B Fit program, group exercises, walking

programs, and dancing. •Daily life skills, which provide a sense of purpose, meaning and belonging. •Person centered programming, which uses the person’s social history information as a foundation. By honoring past interests

and involvements, these programs tap into current skills and support successful experiences. •We’re Keeping Our Promise personal notes are periodically sent to a family member to communicate their daily moments of

success.

Dining Program •Dementia friendly menus that provide diverse offerings that can assist in full engagement in the dining process regardless of the level of dementia. Selections are easy to manage, familiar and are

appealing to the senses. •Individualized dining assistance preserves the resident’s use of utensils as long as possible. •Small dining rooms with consistent seating, which encourages familiarity and socialization. Music, centerpieces, warm scented wash towels and

fresh linens enhance the dining experience.

FUNCTION Training Program

All associates are initially trained in proper

techniques, approach, and care of persons with dementia

Behavioral Problem Solving Program There are established Alzheimer’s care protocols and techniques that enable associates to resolve

challenging behaviors resulting from dementia-related issues

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

GOALS & OBJECTIVES

ECONOMY/ FACILITY: green design

TIME: planning for growth/ long range goals/ future design

intervention

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

WORK CITED

Work Cited

Why Thousands Choose Brookdale Senior Living. (n.d.). Brookdale Senior Living. Retrieved September 21, 2014, from http://www.brookdale.com/lp/find-community/index-c.php?_vsrefdom=branded-national&gclid=CK7znc3J8sACFYMF7Aod1DoA Distinctive cognitive profiles in Alzheimer's disease and subcortical vascular dementia. (n.d.). --

Graham et al. 75 (1): 61. Retrieved September 21, 2014, from http://jnnp.bmj.com/content/75/1/61.full Jason's Spina Bifida Journey. (n.d.). Jasons Spina Bifida Journey. Retrieved September 21, 2014, from

http://jbournesblog.wordpress.com/ What is the Person-Centred Approach?. (n.d.). What is the Person-Centred Approach?. Retrieved September 21, 2014, from http://www.bapca.org.uk/about/what-is-it.html

Brookdale Senior Living. (2014, April 9). Wikipedia. Retrieved September 22, 2014, from http://en.wikipedia.org/wiki/Brookdale_Senior Brookdale Senior Living, Inc. - Chicago, US-IL, 312-977-3700. (n.d.). Brookdale Senior Living, Inc. - Chicago, US-IL, 312-977-3700. Retrieved September 22, 2014, from

http://free.salesfuel.com/CoIntell/CoDetailsPersonnel.aspx?CompanyID=21863132

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Especially for Caregivers:Late Stage Care. (n.d.). Alzheimer's Association. Retrieved September 22, 2014, from http://www.alz.org/alzwa/documents/alzwa_resource

IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

WORK CITED

Work Cited

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

LIST OF FIGURES

List of Figures

Figure 1 Who Treats Alzheimer's Disease?. (n.d.). www.healthgrades.com-. Retrieved September 21, 2014, from http://www.healthgrades.com- Figure 2 Why Thousands Choose Brookdale Senior Living. (n.d.). Brookdale Senior Living. Retrieved September 21, 2014, from http://www.brookdale.com/lp/find-community/index-

c.php?_vsrefdom=branded-national&gclid=CK7znc3J8sACFYMF7Aod1DoA Figure 3 Why ATC West?. (n.d.). ATC West Healthcare Services. Retrieved September 21, 2014, from http://www.atc-west.com Figure 4 Angie's List | Find a Local Business, Ratings, Reviews, Deals. (n.d.). Angieslist.

Retrieved September 21, 2014, from http://www.angieslist.com Figure 5 How Much Do Social Workers Make?. (n.d.). tex.org. Retrieved September 21, 2014, from http://tex.org/

Figure 6 Sales Force Automation Software Online For Mobile Field Force. (n.d.). Sales Force Automation for Medical Supply Industry. Retrieved September 21, 2014, from http://www.ffreporting.in Figure 7 Estate Planning and Medicaid Planning Attorneys in Southern, NH and Essex County, MA - DeBruyckere Law Offices. (n.d.). DeBruyckere Law Offices PC. Retrieved

September 21, 2014, from http://www.dadlawoffices.com

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

LIST OF FIGURES

List of Figures Figure 8 Air Conditioning | Heating. (n.d.). Air Conditioning Repair Fort Worth Arlington.

Retrieved September 21, 2014, from http://www.metroenergysavers.com Figure 9 dugru yerde dugru zamanda dugru personel. (n.d.). bayagroup. Retrieved September 21, 2014, from http://www.bayagroup.com-

Figure 10 IndiaMART - Indian Manufacturers Suppliers Exporters Directory,India B2B Exporter Manufacturer. (n.d.). IndiaMART - Indian Manufacturers Suppliers Exporters Directory,India B2B Exporter Manufacturer. Retrieved September 21, 2014, from http://www.indiamart.com Figure 11 world property channel. (n.d.). Brookdale Contracts to Buy 21 Senior Living Sites for $204M - See more at: http://www.worldpropertychannel.com/us-markets/residential-real-estate-

1/brookdale-senior-living-inc-sunrise-senior-living-inc-bill-sheriff-1504.php#sthash.430leljV.dpuf. Retrieved September 21, 2014, from http://www.worldpropertychannel.com Figure 12 Milwaukee Business Journal. (n.d.). People on the Move: May 6, 2011. Retrieved September 21, 2014, from http://www.bizjournals.com-

Figure 13 Senior Living Industry Information & Commentary - A Place for Conversation & Collaboration. (n.d.). Senior Living Industry Information Commentary. Retrieved September 21, 2014, from http://seniorhousingforum.net/ Figure 14 Jason's Spina Bifida Journey. (n.d.). Jasons Spina Bifida Journey. Retrieved September

21, 2014, from http://jbournesblog.wordpress.com/

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IND 5626 | PROJECT PROGRAMMING | ASSIGNMENT 4

CLIENT IDENTIFICATION AND GOALS & OBJECTIVES | Patricia R Martinez

LIST OF FIGURES

List of Figures

Figure 15 Perspectus Architecture. (n.d.). Perspectus Architecture. Retrieved September 21, 2014, from http://www.perspectusarch.com Figure 16 C&V Senior Care | Home. (n.d.). C&V Senior Care | Home. Retrieved September 21,

2014, from http://www.cvseniorcare.com Figure 17 Healthcare Design Magazine: Architecture and Interior Design Trends for Healthcare Facilities. (n.d.). Healthcare Design Magazine: Architecture and Interior Design Trends for Healthcare Facilities. Retrieved September 21, 2014, from http://www.healthcaredesignmagazine.com

Figure 18 WKRB News | News & Analysis. (n.d.). WKRB News RSS. Retrieved September 22, 2014, from http://www.wkrb13.com