Incorporating student content at city- Diane Bell, City University
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Incorporating student content at City University London Library Diane Bell, Research Librarian City University London www.city.ac.uk/library GBP
Transcript of Incorporating student content at city- Diane Bell, City University
Incorporating student content at City University London LibraryDiane Bell, Research Librarian
City University London
www.city.ac.uk/library
GBP
www.city.ac.uk/library
Projects
• Read for Research – patron driven acquisition based on research interests of students
• Students as co-creators of employability resources
• Student choice for Business training workshops
www.city.ac.uk/library
What is crowdsourcing?
“In crowdsourcing, a community or “crowd”—often organized online—is invited to participate in tasks” (Shepherd, 2012). “Crowdsourcing is an innovative way of structuring certain tasks that harnesses the power of many people” (Shepherd, 2012).
Shepherd, H. (2012). "Crowdsourcing". Contexts 11 (2), pp. 10-11.
www.city.ac.uk/library
Researcher Library Guide
www.city.ac.uk/library
Requests received
• Started November 2013• Received approx. 620 requests• Spent approx. £40,000• Across all disciplines in the university• Students are very enthusiastic on social media • Very broad range of titles shows the diversity of
research at City • Ebooks are becoming more popular especially in Law
www.city.ac.uk/library
Twitter #readforresearch
Read for Research reading list
www.city.ac.uk/library
www.city.ac.uk/library
Research student feedback“Library support for research students has been excellent. I was especially impressed with the #readforresearch campaign, allowing research students to order books using a special library fund.”https://blogs.city.ac.uk/ludiprice/2014/05/08/read-for-research-reading-list/“Deepening research on info behaviour McQueen & The House of Worth, thanks to #readforresearch @CityUniLibrary #citylis #fashion.”“Big thanks to @CityUniLibrary #readforresearch scheme, which has helped keep my reading up to date.”Quick and personalised service.
www.city.ac.uk/library
Questions
• What is employability and how can libraries support this?
• Can we collaborate with students in this area?
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What is employability?
• The ability to obtain and retain a job.• “.. a set of achievements, understandings and
personal attributes that make individuals more likely to gain employment..” (Knight & Yorke, 2004).
• Soft skills such as: communication skills, interpersonal skills & interpersonal skills.
• Being successful in the workplace through applying skills, knowledge & experience.
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Library Employability Group
Research best practice and develop Library Services support for employability.
Embed employability in information literacy provision.
Create employability support materials.
Build a small, current careers collection. Produce a report and recommendations for our Library Leadership Team.
www.city.ac.uk/library
Diversity at City
• We are located in Central London and focused on Business and professional courses such as Law and Health. There are also courses on Psychology, Journalism, Music & Creative Writing etc.
• The University specialises in education, research and enterprise for business and the professions and we are ranked 10th in the UK for graduate-level jobs and 12th for graduate starting salaries.
• Approx 16,500 students (35% at postgraduate level), 47% are international students from 150 countries & our staff are from 50 countries.
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Approach
• Create student-centred employability resources informed by experience- based design (as used in the NHS) and case studies to enhance services.
• To use the experiences, narratives and ideas of participants. • Development of collections, library guides and workshops as
part of our IL programme.• Provide organic, evolving rather than static resources.
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Engagement methods
• Survey on Survey Monkey sent to some selected students & via Departmental Administrators (Law & Social Sciences & Business).
• Follow up qualitative interviews with some respondents.
• Asked for feedback & ‘crowdsourced’ content on our new Employability Library guide in terms of the design, content and suggested resources.
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Survey respondents Departmental responsibility
Student 53% Researcher 17.5% Academic 6%
Admin/ Library staff 17.5% Self employed 12% Private sector 6%
Careers 65%
Student Services 48%
Library Services 30%
Academic Departments 48%
All university departments 58%
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IL: how can Library Services help? Library resources used
1
0 10 20 30 40 50 60 70 80 90 100
89
77
59
53
36
Study skills packages 36% Signposting other departments 53%
Workshops 59% Online employability guide 77%
Online resources 89%
Databases 25% Books 19% Journals 19%
Training 19% Online guides 19%
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Case study 1: Research student
Profile: Research student, self-employed, lived and worked abroad, motivated by employability, social media and apps.
Key findings: • Our Employability library guide is “a rich resource that should
be shared and heavily promoted”.• Use social media page to promote apps such Feedly.• Develop communities on LinkedIn, Mendeley for discussions.• Offer Current awareness workshops as part of IL programme.• Employability should be embedded in everything.
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Library Guide feedback“I think it looks great”. “An awesome guide”. “It's a really well put together guide. Many thanks for the hard work which went into putting it together”.“More visuals and video content”. Embed content in other guides. “A very throrough and useful guide”NGO/ government jobs. Sign up via TwitterCurrent awareness – market sectorsExpand company information section & descriptors
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Workshops feedbackBloomberg training. “It was well explained and provided useful information.” Factiva & Marketline useful. Detailed handouts to practice with afterwards.Learned: “how to search for recent / up to date information for both general industries, regions and companies.”“Where and how to find information effectively for job interviews.”
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Student choice – Business workshops
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Student choice • Advertised via Moodle• Only run workshops chosen by students• Run by external providers • Minimum of 20 students to sign up• Permission sought to video capture the
presentation and upload to Moodle • External trainers presenting, it is hoped that as
many students as possible do commit to attending
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Advertised via LibCal booking system
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Questions:
• To what extent can we adopt internal crowdsourcing type practices with our students in libraries?
• Which activities are more suited to this? Eg collection development.
• Should they be paid for their work?
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Conclusion• Read for Research has been a strong brand & is very
popular with students. • Students can influence service design if they engage.• Can co-create within limits of time, money and
resourcing. • Should students be paid for their input?• Can be a challenge to incorporate all suggestions.• Personal narratives & case studies are interesting but
are more difficult to use than quantitative data.
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Thank you for listening: any questions or discussion points?
Researcher guide: http://libguides.city.ac.uk/researchers Employability guide: http://libguides.city.ac.uk/employabilityWorkshop booking website: http://libcal.city.ac.uk
[email protected] @dianelouisebell
