Inbound Hong Kong. Hong Kong Market overview Hong Kong has a population of 7 million inhabitants 4...
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![Page 1: Inbound Hong Kong. Hong Kong Market overview Hong Kong has a population of 7 million inhabitants 4 million buy online Online sales amounted to a value.](https://reader036.fdocuments.us/reader036/viewer/2022081815/5a4d1b5b7f8b9ab0599ab39d/html5/thumbnails/1.jpg)
Inbound Hong Kong
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Hong Kong Market overview• Hong Kong has a population of 7 million inhabitants
• 4 million buy online
• Online sales amounted to a value worth $3.5 billion in 2014
• The annual average online spend $535
• The average order value is $321
The top 3 categories
12 3
Clothing &Accessories
BooksElectronic equipment
The top 3 countries they buy from
12 3
US
ChinaUK
“Hong Kong doesn’t levy duty, sales tax or other import charges, and its people have strong U.S. awareness
– making cross-border buying attractive”
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Highlights of our delivery service to HK
• Delivery via our own local Hong Kong network
• Different injection points into Hong Kong
• DDP service available, clearance* into HK via our own network
• Full tracking from origin including pickup, customs clearance and end-delivery
• Delivery service at home with proof of delivery (a scan with signature is provided ) – 1 delivery attempt (addressee will be contacted before delivery to make sure consignee at home. Second delivery will be at a surcharge)
• Covering HK in average between 4 - 8 days from US, EU, Asia, AU for main cities & large populated areas
• Final mile delivery in HK from 2-3 business days
• Maximum weight : 66 lbs (30kg) and parcel size: length is maximum 59 inch** (150cm**) and length + width + height < 118 inch (300cm)
*No duty free & no sales tax charged**Deviation of these features as well as shorter transit times can be offered through another services.
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Operational flow to deliver into HK
Step Description Transit
1 Buyer places order online Day 0
2We pick up parcels in your facility or you drop at our facility. We consolidate and
prepare for delivery to HKDay 1
3We airlift parcels into Hong Kong and
perform customs clearance through our partner
US: 2-3 daysEU: 2-4 daysAsia: 1-2 daysAU: 1-2 days
4 Parcels are injected into our local HK networks for delivery within HK 2-3 days
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Transit times for shipping to HK via Hong Kong
*start from LG facility – 1 extra day for handling
Hong Kong
1 - 2 days3 days
Final Mile HK Delivery
Transport to HK*From US: 2 - 3 daysFrom EU: 2 - 4 daysFrom Asia: 1 - 2 daysFrom AU: 1 - 2 days
E2E transit times to HK(main areas)From US: 4 - 7 daysFrom EU: 4 - 8 daysFrom Asia: 3 - 6 daysFrom AU: 3 - 6 days
Injection