"In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens...

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Got Milk! What Next?

description

That's where David Wasilewski found himself. After co-founding women's apparel company Spanx and helping grow the brand to more than $150 million in sales, David set his sights on cancer research. Learn how this entrepreneur shifted from Spanx to founding WhatNext, the leading online source of firsthand insights to cancer treatments. David discusses how he built a brand and took his idea to market, as well as how to overcome the challenges of entrepreneurship.

Transcript of "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens...

Page 1: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Got Milk!

What Next?

Page 2: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx
Page 3: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx
Page 4: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Enter Sara Blakely

Page 5: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

From $0 to $1 billion in 12 years

2000 2012

Reve

nue

Page 6: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

The Product

VPL – The dreaded enemy

Page 7: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Had to be different

Page 8: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

In the beginning

Page 9: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Don’t let pride or fear get in your way

Cold Calling

Page 10: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Oprah

Page 11: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

1 Year – 1 Style - $4 Million

• Focused On–Perfecting product–Driving sales–Promotion–Operations Everything was

easier because we had one style

Page 12: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Place product where people need it

Page 13: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Everyone loves a good story

Page 14: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Hired great talent

Page 15: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Sara – It’s more fun having fun than being sexy than being sexy

Page 16: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Lessons learned

Great products, stories and experiences can move people into action

Page 17: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Biggest wave of my life

Page 18: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Time to hang loose

Page 19: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

What Next?(A journey with a lot more bumps)

Page 20: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

DxJunction

Think LinkedIn of Healthcare

Page 21: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Forgot to focus

Page 22: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx
Page 23: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Use Linked In

Page 24: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Don’t’ be afraid to ask for help. Thanks Mom!

Page 25: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Priority 1 – Drive traffic

Search engine optimization

Search engine marketing

Social Media Content

marketing Partners Public relations Advertising

Page 26: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Priority 2 – Sell, sell

Business can’t survive without money

Page 27: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Creating a good sales pitch requires good listening and trial and error

Page 28: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Our customers’ customer is going online looking for information and…

61% of adults look online for

health information

41% have read someone else’s commentary or experience about medical issues online

60% say the information found online affected a decision about how to treat an illness or condition

Source: The Social Life of Health Information – Pew Internet

52% of all online health inquires are

on behalf of someone else

Page 29: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Typical health care marketers’ challenge

Health Systems need to engage online consumers, but…

Capital

Missed opportunity to increase revenue, awareness and satisfaction

ToolsStaff

Source: WhatNext customers

Ch

alle

ng

es

Page 30: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Support your consumers with WhatNext, a brandable online social health network

• Breast cancer• Stage III• 70• Just

diagnosed

Proprietary Matching Algorithms

Peers Firsthand InsightsEducation & Resources

Question & Answer

ww

w.w

hatn

ext.

com

/[cl

ient

nam

e]

Page 31: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

ContributionMargin

500,000unique visitors

Assuming nothing

75

Interact w/existing patients

15,000 unique visits

(45,000 impressions and 845 hrs of engagement)

Search

3% live in your market*

.5 % call for help*

8% become patients*

WhatNext marketing

6New

patients

X $25,000Average

Revenue/Patient

= $150,000

* N

um

bers

base

d o

n h

isto

rica

l data

.

WhatNext works with you to ensure large existing patient base and brand is well represented

5 to 1 ROI

Middle market example

“Our patients’ response to WhatNext has been great… a much more strategic buy than traditional billboards and radio spots.”

Keith Jewell, Franciscan St. Francis, SVP Chief Operating Officer

Page 32: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

WhatNext is well on its way to being the leading online cancer support community

10 minutes average time

on site

50% of traffic returning

Uniques growing 10% MOM

(500k projected uniques in 2013)

Development Partner

Current clients (15 more in

pipeline)

60% of WhatNexters newly diagnosed, currently going

through treatment or recurrent

Page 33: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Guiding principles

Starts with a great product that solves a pressing problem

It’s all about the story Do one thing and be excellent Stay out of the weeds – Sell, Sell, Sell Listen, listen, listen

Page 34: "In The Indy 500, There's Nothing Better Than Recieving The Victory Bottle of Milk. What Happens Next?" David Wasilewski: Founder of WhatNext; Co-Founder and COO Spanx

Questions?