In the Driver's Seat...•Leading producer of oils, margarines & industrial fats in the Americas and...
Transcript of In the Driver's Seat...•Leading producer of oils, margarines & industrial fats in the Americas and...
DE
NV
ER FALL
SU MMIT
2014
How To Successfully Drive
Transformation in A Decentralized
Global Company
In the Driver's Seat:
Bunge
Amit SachdevDirector, Global Procurement Center of Expertise and
Transformation Head
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DE
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SU MMIT
2014
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Successfully Drive Transformation in a Decentralized, Global Company –
Bunge Procurement Story
Presenter: Amit Sachdev, Global Director Transformation and CoE Head
4 BUNGE PROCUREMENT TRANSFORMATION STORY
Agenda
Background
Where did we came from in Procurement
What started the change
Procurement Transformation Journey – 2011 onwards
Next set of challenges
Lessons Learnt
What could we have done better
5 BUNGE PROCUREMENT TRANSFORMATION STORY
• Global leader in oilseed
processing
• Global leader in grain
and oilseed marketing
• 21 mmt sugarcane milling
capacity producing sugar,
ethanol and electricity
• Leader in global trade
and distribution
SUGAR & BIOENERGY
(
• Leading producer of oils,
margarines & industrial
fats in the Americas and
Europe
• Growing oils share in Asia
• Leading corn and wheat
miller in the Americas
FOOD & INGREDIENTS
• Fertilizer production
and sales in Argentina
• Fertilizer port
operations in Brazil
FERTILIZER
NET SALES
$61 B
EMPLOYEES
~35,000
FACILITIES
~400
COUNTRIES
40+
AGRIBUSINESS
Bunge – What do we do: Feed and Fuel the world
We process oilseeds, grains, sugarcane and other agri. commodities to make
products and ingredients with numerous applications for customers worldwide
6 BUNGE PROCUREMENT TRANSFORMATION STORY
Where did we come from – Pre 2011
Non Availability of Data
Key issues
Different Procurement
Processes Multiple Systems
Lack of Policy and Procedures
Resources not aligned to support
delivery
Low Spend influence
Local / Regional Market objectives
Benefits capture not a priority
Varying levels of maturity
7 BUNGE PROCUREMENT TRANSFORMATION STORY
In addition, a company that is …….
Decentralized
Old School
Trader’s are King
Procurement is
not a Priority
8 BUNGE PROCUREMENT TRANSFORMATION STORY
1.62.4
7.0
1.8 3.0
11.3
What started the change – Benchmark in 2010 revealed
significant gaps with best in class
Return on procurement cost (ROI)Savings by total Procurement Operating costs
Bunge
Worldwide 2010
Peer
Group
Best-in
Class
Cost savings as % total spend(Includes cost reduction and cost avoidance)
Bunge
Worldwide 2010
Peer
Group
Best-in
Class
% of Procurement’s influence over spend
77%
48%
18%
86%
74%
63%
87%80% 80%
Direct materials Indirect materials Services
Bunge Peer group World class
Source: Hackett benchmark; internal Procurement analysis
Bunge
Worldwide
Peer
Group
Best-in
Class
35522
142247059
Number of suppliers per Bunge spend
9 BUNGE PROCUREMENT TRANSFORMATION STORY
Bunge launched a global Transformation program in 2011 that
included HR, IT, Finance and Procurement
To become best-in-class Procurement Function !!
Become a value added business partner
Fast track delivery and sustainment of $100M in value
Apply standard best practices consistently across Bunge
• Effective in supplier selection and buying
• Efficient in transactions
Influence 85% of Non-commodity spend
Develop deep knowledge of category procurement
Leverage Bunge’s buying power globally
Strongly aligned function from global to local level with the right talent
Upgrade systems to support procurement activities
Procurement Objectives –
10 BUNGE PROCUREMENT TRANSFORMATION STORY
Key Areas Description
Procurement
Operating Model
• New operating model – how we should function globally
• Global and Regional Center of Excellence
• Global Category Management for core categories
• Offshore Analytics Center
Generate Value
• Drive benefits (savings / ROI) in excess of $100 MM annually
• Common savings capture methodology globally
• Regular reports out to Bunge Ex Co, CFOs and key stakeholders
Talent
Management
• Align Talent to objectives
• Competencies; assess Procurement leadership and Managers globally
• Global Procurement Academy
• Recognize and Reward, Short & Long term assignments, Succession Planning
Enhance Process
• One ‘best in class’ Procure-to-Pay (P2P) process
• One system globally
• Global Procurement Policy and Procedures
• Global and Regional Process owners
Stakeholder Alignment and Communication
• Communicate and align key internal stakeholders – Leadership, Business Leads, Operations and our own teams
• Measure current perception through customer satisfaction survey - implement an effective communication plan
Focus on five key areas – and doing it well
11 BUNGE PROCUREMENT TRANSFORMATION STORY
The Operating Model ensures we can be consistent globally, even though
we continued to be decentralized company
OpCo CFO
Global Proc. Director
Op Co Procurement
Global CFO
Global Category
Management
Major responsibilities:
• Structure Global
agreements, where possible
• Coordinate and share
knowledge between Op Cos
• Vendor Rel. Mgmt.
• Institutionalize TCO
Major responsibilities:
Prioritize and
approve major Proc.
initiatives
Prioritize
Procurement
transformation
Review and
challenge KPI
performance
Talent ManagementMajor responsibilities:
Local sourcing and
Supplier Management
Regional Center of
Expertise
Local operations
Major responsibilities:
Set strategic
direction
Talent Development
Process
Improvements
Spend Analytics
KPI Monitoring &
Reporting
OpCo Proc Director
Procurement Leadership Team
Global Center of
Expertise
Procurement Operating Model
Reporting lines moved from Operations to Finance
One Regional Director did not agree – after a year of aligning,
we had to let him go
Still trying to get the balance right –leader vs. doer
Initially OpCos did not understand the
value; now believe it is a core area
12 BUNGE PROCUREMENT TRANSFORMATION STORY
$1,000
$1,200
$1,400
$1,600
$450
$600
$500
$600
2011 2012 2013 2014 P
$1,450
$1,800$1,900
$2,200
2011– 2014 Influenced Spend ($MM)
Capital
Insights
• Influenced Spend: Continues
to increase every year
• Focus on some of the more
difficult areas:
‒ MRO
‒ Business Admin. Services,
‒ Travel
‒ Energy
‒ Logistics
• Savings: 4 – 6% every year
since 2011; cumulative
savings of ~$500 MM
Influence in Indirect spend continues to increase –
resulting in cumulative savings of $500 MM
Total Procurement Spend - $3.0 B
Savings
Operational
$100
$125 $125
$100
13 BUNGE PROCUREMENT TRANSFORMATION STORY
Career mapping /
Path
Sourcing and
screening
Enterprise
objectives alignment
and cascading
Rewards and
recognition strategy
Personal
development and
learning plans
Success profile and
competency design
Individual performance
management process
Rewards and
Recognition
program
Rotation and
mobility practices
Interviewing and
selection
Monitoring and
feedback
Rewards and
recognition program
administration
Training
Workforce
Segmentation and
planning
On-boarding and
off-boarding
Succession
planning
Planning & Analytics Talent AcquisitionPerformance
Management
Rewards &
Recognition
Learning &
Development
Leadership
Development
Acquiring, developing, deploying and rewarding talent is fundamental
to our success
Talent Management – Building Blocks
Completed /Ongoing
Underway
Not started
Set up online Proc. Academy – easy
win, teams believe company investing in their development
Recognize top 10 performers; celebrate
their success in Leadership meetings
High performers moved to global or significant projects for short duration
Coaching /
Mentorship
Top 100 Managers assessed by an external firm – received individual
feedback in person
14 BUNGE PROCUREMENT TRANSFORMATION STORY
‘One system and One Process’ with strong governance is critical for
effectiveness and efficiency
One Process
• One Global Procure to Pay design
• Localized for tax and business requirements
• Metrics launched to measure efficiency and
effectiveness
Global Process Owner (GPO)
• Global Process owner model for “end-to-end” process
management and governance
• Regional Process Owners to drive execution
MDM and Spend Analytics
• A consistent Material & Vendor Master data
• Uniform taxonomy for Material Master Groups
• Governance
• Solution for spend information and predictive analysis
One System
• SAP / SRM
• Executed in 70% of the countries globally; full
implementation by end of 2015 125 way to buy existed only in North America
Owner works with both Procurement
and Finance
Struggling to get Master Data and Analytics right !
15 BUNGE PROCUREMENT TRANSFORMATION STORY
Getting everyone aligned and working towards a common goal has
probably been the most time consuming task
Key Stakeholders in Transformation Journey
Global and
OpCo
Procurement
Team
Business and
Operations
CFOs
ExCo
Many a times we gave up ‘speed’ to get it ‘right’
IT
Businesses still question savings
Influence in Operations up but need further collaboration
Strong alignment with all after three years. However varying levels of maturity
Five Regional CFOs –supportive but different level of Procurement understanding
High dependency; struggling with its own transformation
Supportive but is Procurement a strategic advantage –not sure
16 BUNGE PROCUREMENT TRANSFORMATION STORY
1.62.4
7.0
1.8 3.0
11
Benefits captured
Return on procurement cost (ROI)Savings by total Procurement Operating costs
Bunge
Worldwide 2010
Peer
Group
Best-in
Class
Cost savings as % total spend(Includes cost reduction and cost avoidance)
Bunge
Worldwide 2010
Peer
Group
Best-in
Class
% of Procurement’s influence over spend
77%
48%
18%
86%
74%
63%
87%80% 80%
Direct materials Indirect materials Services
Bunge Peer group World class
Source: Hackett benchmark; internal Procurement analysis
Bunge
Worldwide
Peer
Group
Best-in
Class
35522
142247059
Number of suppliers per Bunge spend
17 BUNGE PROCUREMENT TRANSFORMATION STORY
We believe it will take us ~5-6 years from the start, to fully transform
and be close to best in class
• Old Ways
• Many Ways
• Low influence
• Manual
• Local objectives
• Spotty talent
• Small savings
Pre Transformation
• Clear governance
• Global and Regional
objectives aligned
• Benefits focused
• Transparent
• Strong talent
• One system
• One process
• Improved data
Wave 1
• Extend influence
• Higher benefits- 2X
• Global
• Data Smart
• Talent driven
• Higher automation
• Shared Services
Wave 2
Pre 2011
Getting Basics Right
Prepare to Excel
Transformation Journey
2011 - 14 2015 - 17
Area of Focus
18 BUNGE PROCUREMENT TRANSFORMATION STORY
Lessons Learned – ‘Evolution’ better than ‘Revolution’ sometimes
• Support from the top essential
• Target few areas but do them well –
helps to get everyone focused
• Alignment is key – shared objectives
• Right vs. Speed – Pace of change
should account for company culture
and regional situation / constraints
• Be opportunistic – leveraged Finance
and IT transformation for Process imp.
• Right team is keen to winning
• And celebrate successes …..
Key Lessons
Manchester United – know how to win !!
19 BUNGE PROCUREMENT TRANSFORMATION STORY
What would we have done differently
Clear message from the top ‘Procurement provides competitive advantage …’
Over communicated with stakeholders in a language they understand – Executives struggle
with Procurement speak, and Operations Managers find it too Consulting
Aggressively reached out to businesses
Data driven from the start rather than waiting for processes enhancements
Structured approach to learning from mistakes – launched P2P processes in multiple
countries /regions and still struggle every time with system / training / change management
20 BUNGE PROCUREMENT TRANSFORMATION STORY
Contact Details:
Company: Bunge
Name: Amit Sachdev
Title: Global Procurement Director
Transformation & Center of Excellence Head
Email: [email protected]
Phone: +1 646 823 2109
DE
NV
ER FALL
SU MMIT
2014
Session #WS07
In the Driver's Seat:
How To Successfully Drive Transformation in A Decentralized Global Company
Amit Sachdev
Bunge646 823 2109
Speaker: