In-Suite Concierge Platform - Titbit Inc · Easy menu management with CMS ... guests for requesting...
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Customized Themes | Personal Concierge Services | Guest Personalization | In-Suite dining and shopping Real Time Transactions | Integration with Loyalty Programs Protects card data per PCI DSS requirements MagnePrint card authentication Device/host authentication Triple DES encryption DUKPT key management Immediate card data tokenization Masked data Bi-directional read MAGTEK Reader is PCI DSS Compliant In-Suite Concierge Platform The Titbit in-suite concierge platform is a first of it’s consumer facing platform focused on revenue management. The platform allows easy content distribution, increases services consumption and improves customer satisfaction levels. The platform is targeted towards the highest ARPU consumers who demand best in class services and are typically the key contributors to your business. digital menus Add item, edit and authorize orders Ability to do partial authorization of orders Audio alerts for orders placed or assistance Integrated card swipe - accept card, cash & gift cards wait staff MAGTEK Card Reader Key Aspects of Wait Staff App Increases efficiency - the server need not punch orders in POS Reduces errors - Add items from Digital Menu available on iTouch Intuitive menu Minimal staff training required Benefits of Wait Staff App Multi-lingual & Manage menus real time Feedback & advertisement module enabled Open TABs and multi-tendering enabled POS integration - leverage existing investments Easy menu management with CMS Social media integration Integrated Wait Staff app time based menus Increase operational efficiencies & boost revenues Extend life of existing investments Provide Apple experience to customers Quick payback on investments Benefits of Digital Menu Key Aspects of Digital Menu
Transcript of In-Suite Concierge Platform - Titbit Inc · Easy menu management with CMS ... guests for requesting...
Customized Themes | Personal Concierge Services | Guest Personalization | In-Suite dining and shopping
Real Time Transactions | Integration with Loyalty Programs
Protects card data per PCI DSS requirements
MagnePrint card authentication
Device/host authentication
Triple DES encryption
DUKPT key management
Immediate card data tokenization
Masked data
Bi-directional readMAGTEK Reader is PCI DSS Compliant
In-Suite Concierge Platform
The Titbit in-suite concierge platform is a first of it’s consumer facing platform focused on revenue management. The platform allows easy content distribution, increases services consumption and improves customer satisfaction levels. The platform is targeted towards the highest ARPU consumers who demand best in class services and are typically the key contributors to your business.
digital menus
Add item, edit and authorize orders
Ability to do partial authorization of orders
Audio alerts for orders placed or assistance
Integrated card swipe - accept card, cash & gift cards
wait staff
MAGTEK Card Reader
Key Aspects of Wait Staff App
Increases efficiency - the server need not punch orders in POS
Reduces errors - Add items from Digital Menu available on iTouch
Intuitive menu
Minimal staff training required
Benefits of Wait Staff App
Multi-lingual &
Manage menus real time
Feedback & advertisement module enabled
Open TABs and multi-tendering enabled
POS integration - leverage existing investments
Easy menu management with CMS
Social media integration
Integrated Wait Staff app
time based menus Increase operational efficiencies & boost revenues
Extend life of existing investments
Provide Apple experience to customers
Quick payback on investments
Benefits of Digital MenuKey Aspects of Digital Menu
digital concierge
The Titbit digital concierge platform has been designed specifically to enhance guest experience, bring service efficiencies and reduce operational costs. It also allows guests for requesting fulfillment services like merchandising sales, future even ticket sales, valet requests,food and beverage orders, game time statistics and analytics etc.
Real time tracking and management of guest requests
Improvement in Service efficiency and reduction in operational costs
Increases in room dining orders, in room shopping
Significant savings on paper & in room printed material
Reduction in customer mishaps and improved satisfaction levels through real time feedback mechanism
Easy conversion for loyalty program and benefits redemption
Integration with PMS, POS in use for efficient operations
Value added features to the guests – Promoting future events etc.
Concierge
Front Desk
Kitchen/ In-Room Dining
Digital Concierge
700 Plaza Drive, Suite 212, Secaucus, NJ 07094 | www.titbit.com
: (201) 399-2980
USE CASES
POS INTEGRATIONSPOS INTEGRATIONS
PAYMENT GATEWAY INTEGRATIONSPAYMENT GATEWAY INTEGRATIONS
CruiseTheme Parks Stadiums and Arenas Casinos Hotels and Resorts
& More...
