In Memoriam Ernest Harry Price 1907-2002 · 2 Priceless News Fall 2002 Winnipeg Hydro in 1925. He...

In Memoriam

Ernest Harry Price

1907-2002In Memoriam............................1

Winnipeg Operations .............4

New Products in Atlanta.......6

Engineering Developments...7

Rep Highlight ...........................8

Quick Select for Terminals ...8

Employee Highlight ................9

Roger’s Corner .........................9

New Features on Repnet .....10

ASHRAE Expo ........................11

National Sales Meeting.......11

Video Production ..................12

Fall 2002

On July 31, 2002, our founder,Ernest Harry Price, passed awaypeacefully at his home in Kenora,Ontario, at the age of 95.

Ernie (or E.H.) was born in 1907 inElmwood (Winnipeg) to a workingclass family who immigrated fromWales, UK to Winnipeg in 1905. Hewas the second of four childrenand oldest son of Harry Price andAlice Mitchelson.

The family was poor monetarilybut rich in character. As an immi-grant family, their initial homewas humble to say the least(virtually a small shack with a tinroof, no sewer and water, nosidewalks or paved roads, etc.).Ernie attended Lord SelkirkSchool in Elmwood, enjoyedtrack and field sports and deliv-ered newspapers for the Tribune.

Ernie learned his work ethic fromhis parents. Harry Price was aplumber, and operated a businessH. Price, Plumbing and Heating inthe back of the family home onHarbison Street. Harry Priceserved his country in World War Ias a Gunner with the 60th Battery,Royal Winnipeg Artillery. In theearly ‘20’s following the war,everyone in the family worked.Times were hard but life waswholesome as the family pulledtogether. In the 1920’s, if youdidn’t work, you didn’t eat. Ernie’sfirst job was with the City of

continued on next page . . .

Ernest Price 1907-2002

I N M E M O R I A M

2 Priceless News Fall 2002

Winnipeg Hydro in 1925. He left Hydro in 1927 toapprentice with his father in the plumbing trade.

Ernie had ambitions as a young man and was some-what of an adventurer. In 1930 he took the bold stepof traveling to Carnegie Tech in Pittsburg (nowCarnegie Mellon University) to pursue his engineer-ing degree in heating and ventilation. He was thriftyby nature, and bought a car for $10.00 (on thecondition that it ran) in lieu of paying $55.00 totravel from Winnipeg to Pittsburgh by train. On oneof his trips home, he heated a tin of beans by wiringit to the engine block as he drove.

Following graduation from Carnegie Tech in 1933,Ernie worked as an Engineer in Utica, New York.During his evenings he was a drummer and playedin a dance band. Along the way he met and fell inlove with Chris (Aagot) Christensen, a nurse work-ing at Southside Hospital in Bay Shore, Long Island.Ernie and Chris were married on December 17, 1938by his father-in-law, a Lutheran minister inNorthfield, Minnesota.

Ernie was a man for which duty and discipline werea way of life. Six months after his wedding, WorldWar II broke out in Europe and Ernie enlisted in theRoyal Canadian Engineers as a First Lieutenant. Heserved in Europe from 1939 - 1945, spending half histime in England in preparation for the liberation ofEurope and half his time on the continent. Whenthe Japanese bombed Pearl Harbor on December 7,1941, the US joined the war against Germany andErnie said he knew that day the allies would surelywin; it was just a question of when. He had manystories of the war including how England almostsank under the weight of US made armaments, hisinjury from a buzz bomb attack on London, storiesof the Red Ball Express moving supplies to the frontlines, etc. Upon the war’s end in 1945, Erniereturned home to Winnipeg. In his first 6 1/2 yearsof marriage, he’d been with his wife for only sixmonths. Ernie was retired from active service withthe rank of Major.

Following the war, Ernie worked on the Alcanhighway to Alaska and, in 1946, used his savingsaccumulated during the war years to buy a smallHVAC agency from H. Chester. The company was

renamed E.H. Price Limited in 1947 and began as asales agency for heating and ventilating products.Ernie had a knack for selecting good people andinspiring loyalty. Two notable early hires wereGerry Law, who later served as President of E.H.Price Limited from 1966 to 1986 and Margarite St.

Marie, who served as Ernie’s, Gerry Law’s and GerryPrice’s secretary from 1948 to 1988. E.H. PriceLimited expanded in the 1950’s, opening branchoffices in Calgary, Vancouver, Edmonton andRegina.

Ernie was humble by nature. He told his threechildren that he worked for Angus Miller, thecompany’s bookkeeper, rather than vice versa. Inthe community he played a leadership role as well.In the great Winnipeg flood of 1950, Erniemarshaled the sandbag and flood protection effortfor North Winnipeg. As well he served on the ParksBoard for East Kildonan, where he worked toexpand parks, plant trees and save the playgroundsfor children rather than seeing them consumed bycommercial development.

In 1961, at the age of 54, Ernie made the bold moveof going into manufacturing. By then E.H. Price hadestablished itself as a strong sales organization.Unfortunately our air distribution supplier at thetime was arrogant and not giving good service,making it very difficult for E.H. Price to serve itscustomers. Titus at the time was looking for

Ernest Harry Price

Ernie at his desk in 1950


Priceless News Fall 2002 3

I N M E M O R I A M

licensees in other countries, and so E.H. Priceacquired the Titus license for Canada. Thus beganE.H. Price’s move into manufacturing of grilles,registers and diffusers. Additional licensees wereacquired for terminal units (Buensod), louvers(Airolite) and others. The company learned toextrude aluminum in the 1960’s using an obsoleteextrusion press purchased from Titus that wassurplus to their needs (and had a history of formingshell casings for the 4" gun in the second world war

before being converted to an extrusion press in thelate ‘40’s). As with all manufacturing startups, therewere more failures than successes, times weretough but they persevered to give the business afoothold as a manufacturer.

Many former employees of E.H. Price rememberErnie’s love of manufacturing and the plant. He hada habit of rolling his own cigarettes and was a greatstoryteller. The combination of his rolling a cigarette,pausing and telling a story brought a lightness andhumour to what otherwise were tough times.

Ernie retired from E.H. Price in 1972 at the age of 65.He believed in young people and felt he should makeroom for new leadership. Through his retirement,which lasted 30 years, Ernie spent six months eachyear in Naples, Florida and six months at the familycottage at Laclu, Ontario. While in Florida, Ernie andChris enjoyed golfing, dinners out with family (Chris’

brothers lived or wintered in Naples), jogging everysecond day until into his early ‘80’s, etc.

Laclu was his love. He had a hobby farm and spentendless hours tending his garden, raspberry bushesand cutting the grass. He talked about gardening toall, and had endless projects. It was his place ofrefuge from the world.

Ernie was blessed with good health and a sense ofhumour for his entire life. Four years ago whilehaving his pacemaker installed at St. BonifaceHospital, having gone through a lot of pain andtrauma, Ernie looked up from his bed in IntensiveCare and told his daughter Mary Louise “Lovelyview in here”. She said "Where - there’s nowindows, nothing to see.” He said “The grilles,they’re our diffusers!”

His mind was succinct and sharp right to the end. Hewas very proud of how E.H. Price Limited had grownover the years, and particularly enjoyed businessconversations with me. I made a point of keepinghim informed of all our major developments as theyarose so that he could share in the excitement of ourgrowth and challenges. On the night before hispassing, we had our usual business conversationand he was as succinct and lucid as ever.

Ernie admired strength and self-discipline. There isa passage entitled "Desiderata" that well describesthe way he lived his life:

“Go placidly amid the noise & haste, &remember what peace there may be in silence.As far as possible without surrender be on goodterms with all persons. Speak your truth quietly & clearly; and listen to others, even the dull & ignorant; they too have their story. Avoid loud & aggressive persons, they are vexatiousto the spirit. If you compare yourself with others, you may become vain & bitter; for always there will be greater & lesser persons than yourself . . . Be yourself . . . Be cheerful. Strive to be happy.”

~ Gerry Price

Ernest Harry Price

Albert Hagman and Ernie Price receiving theextrusion press parts in 1961


W I N N I P E G O P E R AT I O N S

approach, and we are now in a position to train ourown employees from within. Our goal is, over thenext year or two, to have everyone put through thisObservationally-based Safety Training.

Through a number of Plant-Wide Safety Audits thatincluded the Operators, Supervisors, SafetyCommittee Representatives, Maintenance,Industrial Engineers (you get the idea), a host ofchanges were introduced to safeguard Operators,procedures and the work environment.

The Safety Audit produced three large spread-sheets that were designated by level of priority(High / Medium / Low) and these were posted out-side of Eric’s office and "ticked off" as each item iscompleted.

Another key area in desperate need of attention wasdealing with the actual incident itself. It wasdiscovered that every Area Supervisor had theirown forms and processes (or lack thereof in somecases), to which standardized forms and processeswere introduced. Each Supervisor was providedwith a Safety Binder that contained step-by-stepinstructions and forms in dealing with incidents.Most of the incidents that occur here are of a minornature, but without a process in place, 2001witnessed an astounding number of Lost Time Daysaccrued (1574 in total). It was clear that we were notmanaging the incidents very well.

In keeping with the Collective Agreement andProvincial Legislation, both of which require aModified Return To Work Program, we began tomanage the claims which had resulted in the largenumber of Lost Time Days for 2001. At the sametime, an important factor in all of the above iscommunication of these changes. As this article isbeing written, all Plant employees are systematical-ly being taken through a one-hour Training Sessionthat addresses almost 20 items that we are eitherintroducing as new, or modifying – to provide themwith a safer more effective work environment.Some recent changes include:

A wise person once said that the journey of athousand miles begins with a single step. Indeed.At our Winnipeg Operations, part of our manufac-turing excellence strategy includes a heightenedcommitment to Safety. Having recently sat in onGerry Price’s meetings with representatives fromWorkplace Safety & Health, I have been impressedto learn what E.H. Price has historically driven byway of Safety in the workplace. Given the widerange of products manufactured here and theinfinite ways in which workplace injuries can occur,the commitment to safeguarding Operators,machinery and procedures has been a constant one(and even during economic downturns).

At the beginning of 2002, Eric Laflamme relayed theWinnipeg Operations vision to all employees with apresentation that made a number of aggressivecommitments, not the least of which was a 50%reduction in Lost Time Days for the current year.That goal and general commitment is one that isroutinely referred to in the Daily Stand-UpMeetings, in addition to the monthly meetings ofthe Safety Committee (keep in mind that ProvincialLegislation only requires that this Committee meetQuarterly).

Building on the foundation that had been estab-lished to date, a number of steps were taken toreduce and respond to the possibility of injury – andthis includes the "obvious" obstacles, as well as thehidden factors (such as sustained hearing loss overtime).

To that end, approximately 35 Front Line Leadership(including our President, VPs, Managers,Supervisors, Charge Hands and Safety CommitteeMembers) participated in the Dupont STOP SafetyProgram. A highly successful Program, its mainfocus is accident prevention through observation.

The training concentrates on equipping theObserver to detect actions, procedures and anyother factor that may contribute to an incident. Todate, more than 200 observations have been made,which in turn have led to corrective actions,Maintenance Work Orders, etc. At our WinnipegOperations we strongly believe in a train-the-trainer

Manufacturing a Culture of Safety

Lost-Time Accidents Down 32.6% Year-To-Date


W I N N I P E G O P E R AT I O N S

• Introduction of Plant-wide mandatory hearing protection (fact: according to the World Health Organization, noise-induced hearing loss is the number one hidden disability in North America).

• Introduction of a Safety Guideline For Contractors And Visitors that clearly outlines our Safety Policies to everyone entering the Plant (yes, we stole this idea from APEL, and now Atlanta is stealing from us … well done !).

• Bright Neon Orange First Aider Safety Fanny Packs that provide high visibility to who our trained personnel are and which provide our First Aiders with the tools required to provideon-the-spot assistance to minor mishaps.

• A new Policy requiring (at minimum) one new Safety Standard Operating Procedure (SafeSOP) per week. A machine and/or process is identified, the safety concerns are captured digitally, then mounted directly on the machine, with a sign-off sheet requiring any subsequent Operator to "sign off" that they understand the SafeSOP and that they will comply.

As Gerry Price recently said to the Workplace Safety& Health Officer, a lot of companies concern them-selves with the Appearance of Safety, but weconcern ourselves with the Substance of Safety.The difference is that the former produces count-less bureaucratic documents that no one everreads. The latter implements a thorough andsystematic approach whereby an accomplishedexpert takes the apprentice through all facets of

working any given piece of machinery and/orprocess, and to do so safely.

It has been said that people who never set any goalsalways reach them (give that one a moment…), butto our goal of reducing Lost Time Days of 50% overthe course of 2002? Well, we appear to be on theright track as Q2 closed off with a 25.9% reductionover the previous year. That result in and of itself isa huge success, and one that we could be proud offor the entire year. Further, that success is throughthe collective efforts of a very large and committedTeam that begins with Leadership and flowsthrough every corner of our manufacturing facility.It is a shared success.

We are finding that the journey of a thousand milesdoes begin with a single step – something we havebegun, will continue and are committed to. The goalto reduce our Lost Time Days by 50% is no smallchallenge, but then, neither is our goal to become aWorld Class Manufacturing Centre of Excellence.Hand in glove, both will be accomplished.

~ Ernest Janzen

Manufacturing a Culture of Safety


Eye and Ear Protection is Required Everywhere in the Plant

Jake Fehr Modeling the First Aider Safety Fanny Pak


PRICE continues to invest and add new productofferings to the Atlanta plant’s production capabili-ty. The latest additions are High Capacity Diffusers(HCD) and Linear Bar Grilles (LBP).

Production of the HCD in Atlanta began in April. Allwidths and lengths are now being produced for theHCD1 version. Future plans call for the launch ofthe HCD2 version.

The HCD assembly team is now functioning as anintegral work cell in the Atlanta plant. The additionof a new projection welder and a new extrusion cutoff saw provide the cell with the necessary autono-my to respond quickly to customer demand.

N E W P R O D U C T S I N AT L A N TA

New HCD and LBP Fabrication andAssembly Commences in Atlanta

We are continuing to enhance our manufacturingprocess through continuous improvement whichwill result in higher quality products and improvedthroughput. Examples already underway includequalifying our local extruder to supply the drumextrusions and implementing TorqueMatic screw-drivers to assure consistent tightness of the blades.

The launch of LBP production in Atlanta occurred inAugust with LBPH to follow. The investment in thiswork cell is substantial and includes 9 new pieces ofequipment and several new tools. The heart of thecell is the new 50 hydraulic press and customdesigned staking table for pressing the linear coresin all lengths required.

Both of these new products are under the watchfuleyes of John Buitrago, Supervisor and CathyCardona, Lead Hand. Cathy was trained in theWinnipeg factory to understand the nuances ofthese product lines so she was able to train herteam to produce high quality products.

Giving Atlanta the capability for these two productlines provides redundant capacity with theWinnipeg factory where these products have beenhistorically produced. Now both plants are evenmore committed to providing quality products andon-time delivery.

~ Carey Kennison / John Scollan

Maira Vera Assembling HCD Inner Drum

HCD/LBP Team

Cathy Cordona Operating New LBP Core Press

E N G I N E E R I N G D E V E L O P M E N T S

Quite often the Application Engineering Departmentis asked to provide selection assistance for perime-ter overhead heating applications. Overhead heat-ing is required on projects where the decision hasbeen made not to provide the more conventionalperimeter floor radiation system. This decision isoften driven by the architect’s preference ofeliminating the visually unappealing radiationcabinets and the owner’s desire to maximize theusable building floor space.

Overhead heating presents several challenges withregards to air distribution. When outside air temper-atures are low during the winter heating season, theinterior surface temperature of the glass can dropwell below the room temperature. This cold air atthe window surface will tend to flow down thewindow due to its increased density. Left untreated,this downward flow of cold air can exceed 70 FPMcausing uncomfortable drafts when contacting awindow sill or the floor. This condition is mostcritical in cold northern climates and in buildingswhere large areas of glass are used.

In order to combat the cold downdraft conditionwith overhead heating, it is desirable to "wash" theinterior window surface with warm supply air. Sincethe warm supply air is less dense or lighter than theroom air it is naturally buoyant. In order to force thisnaturally buoyant warm air down the window

surface, an air outlet that can provide a relativelyhigh jet velocity at a reasonable noise level isrequired.

One of the products we have found to be the mostsuccessful for overhead heating application is thePrice Model SDS Series 2-slot diffuser with SDAplenum. When set for 2-way horizontal air pattern,the SDS diffuser directs one air stream towards anddown the perimeter wall, effectively "washing" thecold window while another air stream is projectedacross the ceiling towards the interior, providing acomfortable condition throughout the space. Whenproperly selected the SDS diffuser can provideexcellent air distribution during both cooling andheating seasons, even for the more extremeconditions encountered in northern climates.

The SDS diffuser has several features which lendthemselves particularly well to overhead heatingapplications. The SDA plenum is constructed withsloped shoulders which impart a spread to the airpattern. The spread pattern provides better cover-age of the perimeter glass compared to convention-al plenums, particularly when outlets are spacedfarther apart. The aerodynamic shape of the SDSpattern controller produces an excellent horizontalprojection at low noise levels. Due to the strongcoanda or ceiling effect, even extremely low airvolumes can be handled without "dumping". Theflexibility of the pattern controller is also an impor-tant consideration for this application. Each slot canbe dampered individually for fine tuning of airvolume in each direction. To deal with unforeseendesign changes or tenant renovations, both slotscan be directed either towards or away from thewindow or even totally dampered off if necessary. Awide variety of frame and border styles allowmounting in drywall or T-bar lay-in ceiling systems.

The SDS Series diffuser has been field proven toprovide superior air distribution in many overheadheating applications across various geographicallocations. In addition, we have conducted severalsuccessful mock-ups in our Laboratory utilizing ourcold wall capable of simulating outside airtemperatures down to -30° F. Through both our fieldand lab experience we are confident the SDS Seriesis an excellent choice for perimeter overheadheating applications.

~ Alf Dyck

Application Engineering Highlight



R E P H I G H L I G H T

The entrepreneurial spirit looms large out west, andnowhere is this more evident than within the campof one of Price Industries’ newest reps – MJ AirProducts, Dallas.

Before Founding MJ Air Products on April 1, of2002, Matt Daly and Joel Finney had contributed tothe success of one of Texas’ largest HVAC manufac-turers rep agencies. While associated with this firmthey demonstrated a no nonsense work ethic,integrity, and commitment to excellence, earningthe respect of the Dallas/Fort Worth contracting andengineering communities.

After stepping out to pursue their dream, theyquickly surpassed their conservative business planand in just a few months have secured several largeprojects, including the new Nissan Building at DFW,

and have brought close to two dozen prominentengineers to the Price Technical Center. MJ hasemerged as a strong contender in this Texas market.

They offer a respectable inventory for a start upoperation, and are already adding to their staff. Byembracing a doctrine of service and support, Mattand Joel are continuing to enjoy a loyal following.

We congratulate everyone at MJ Air Products fortheir accomplishments, and look forward tosupporting their efforts as they achieve even higherlevels of success.

~ Chuck Fraley

Texas Upstart Sends Competitors Reeling...

P R I C E Q U I C K S E L E C T F O R T E R M I N A L S

The Next Generation...The Quick Select development team is pleased toannounce the pending release of the updated QuickSelect program version 1.15.1. As I am writing thiswe are in the final testing phase of the new revisedprogram.

Our goal with this version was to create a programthat is easier and friendlier than previousversions and contains fewer bugs and errors.

The new programs updates include;

• Inclusion of all the new coils that were released with the 4th Edition Price catalog.

• A source code update that will decrease the amount of flashing that occurs when entering a screen, increase the speed of calculations and eliminate "Run Time Errors".

• Revision of the error messages to be more helpful and useful.

Quick Select will be included in the OctoberMarketing Release.

~ Evan HimelsteinNew Coil Selection Possibilities

Quick Select 2002 Version 1.15.1

E M P L O Y E E H I G H L I G H T


Price continues to develop our technical customersupport resources, both in Winnipeg and Atlanta.Most recently, Jerry Sipes joined us in Atlanta asEngineering Manager. Jerry will manage our U.S.-based Application Engineering, as well as the satel-lite design engineering function.

Jerry was formerly the Director of Testing andResearch at Metalaire. While there, he providedtechnical support to reps both at the factory trainingcenter and in the field. He led the successful redesignof fan-powered terminal units, and was the keyresource for critical environment air distribution.Earlier in his career, Jerry served as a SeniorResearch Engineer for the Institute for EnvironmentalResearch at Kansas State University.

Jerry is an ASHRAE member and serves on severalcommittees, including ASHRAE Standard 130,"Methods of Testing for Rating Ducted Air TerminalUnits", for which he is chairman. He is a 2001 winnerof ASHRAE’s Ralph G. Nevins Physiology and HumanEnvironment Award.

Jerry holds a PhD inMechanical Engineering,with an emphasis onHVAC and humancomfort. He couples thisthorough education witha practical commonsense learned throughgrowing up on a familyfarm in Kansas. In just ashort time at Price, hehas already taughtseveral schools in thePrice Technical Center,and held many localengineering seminars in the field.

Please call on Jerry and his department in Atlanta foryour technical customer service needs.

~ Ron Duncan

In this and future editions ofPriceless News, I will sharewith you the little bits ofinformation I have gatheredover the years concerningour products. These bits ofinformation are not writtendown in your pricing booksor catalogs as a rule, butthey may be helpful to you.

The second catalog section I will highlight is Section B.

Did you know . . . that the TBD2 series unit

comes in black material from the vendor?

This particular unit comes with the materialpre-painted from the vendor. If the unit has morethan one slot, the center tee is white (to match aT-Bar ceiling). The black interior blends the unit intothe dark opening of the ceiling. In addition, the unitcan be painted if that is required.

Did you know . . . that TBD3 series units are

available in more than four slots?

Yes, that is correct. These units can come in moreslots than are listed in your Ordering Procedurebook, up to ten in fact (a ten slot unit would bemade in two pieces to maintain the integrity of theunit). Units up to 8 slots can be fabricated in one-piece construction. Your Account Manager can priceall of these oversized units for you.

Did you know . . . that TBR3 and TBR4 series

units could be fabricated with a round neck

instead of the standard rectangular one?

Place your order for the TBR3 or TBR4 as a Special.The special instructions should state that the unitis being used as a return without pattern deflec-tors. You would then receive a round-necked unit.Your Account Manager can assist you with thepricing of this special unit.

Did you know . . . that all TBDs could be

externally insulated at the factory?

Your Account Manager can provide you with thespecific additional costs. The material would needto be ordered as a Special, but there is not anaddition to the standard lead time.

Good luck, and happy PRICE-ing!!

~ Roger White

Roger White

Jerry Sipes

R O G E R ’ S C O R N E R


R E P N E T E N H A N C E M E N T S

As many of you know, change orders are aninevitable part of the construction industry. It alwaysseems that a few hours after a sales order has beensubmitted that an engineer calls back and asks ourrep to change quantities, change sizes, delete items,etc. For the past few months we have beenanalysing the methods by which our rep force sub-mits change orders to our Order Entry Department.

In order to streamline and improve the change ordersubmission and review process, we have deter-mined that Repnet presents an excellent changeorder communication medium, much like it hasbeen used for On-line Order Status and On-lineInvoicing.

In consultation with our Order Entry and CustomerService departments, the IT group developed adetailed specification for a Repnet based changeorder engine. Our hungry programmers jumped onthis opportunity and in only a few short weeks had afully functional prototype developed.

Price reps will soon have the ability to enter anychange orders online through the Price Repnet website. Currently change orders are submitted througha combination of faxes, phone calls and emails.

To illustrate how the new procedure will work, letsassume a rep needed to make a change on thebelow order, such as; line 13 should have been B13finish and the engineer has requested the deletion ofLine 14.

To make the change on line 13, the user would clickon the ‘change’ icon. By clicking this icon, a changeorder interface will be presented for the line item,where the user can now have the option to; deletethe line entirely, make a line change (like B12 toB13), or enter something like "Please change color toblack" in the Order Entry box. The user can alsochange the quantity of the line. The user mustalways specify a reason for their change, in the"Reason for Change" box.

When the user is satisfied with the change to thespecific line item, it can be added to the change cartby clicking on "Add Change to Change Cart"

Other changes to line items for this order can beadded to the change order cart in a similiar fashion.Once all changes have been made for the job, theentire cart is digitally submitted to the Change OrderAdministrator for review.

The Rep will then get a confirmation email on theentire change request with hyper links back to thechange order where the progress of the requests canbe tracked. This is also where the Rep and ChangeOrder Administrator (COA) can communicate.

Coming Soon; On-Line Change Order Processing



R E P N E T E N H A N C E M E N T S

A S H R A E 2 0 0 3

having to send a fax.

We will be conducting some Beta tests with reps duringthe month of October to finalize the functionality of thesystem and correct any bugs. Our goal is to have all repsonline with the new system before the end of the year.We are confident that you will find this leading edgetechnology beneficial to your operation. We welcomeyour feedback.

~ Joe Sam / Stephen Segal

Coming Soon; On-Line Change Order ProcessingIf applicable, the COA would display to the rep thatthere is a charge for the change they requested andask the user to accept or decline the charge (whichcould cancel the change request for that line). If thereps change was unclear or the COA simply needsmore information to process the change, the COA canask it here and wait for a reply (via the On-line ChangeOrder communication interface).

For the rep, all this improved interaction willhappen quickly and simply without a phone call or

Back to the Windy CityMark your calendars and lay your plans for attend-ing the 2003 AHR (ASHRAE) Convention, to be heldin Chicago’s McCormick Center on January 27-29,2003. This is the industry’s BIG show and shouldprove to be a landmark event. As always, Price willbe well represented with not only a strong showpresence, but through off-site events as well.

On the show floor, look for us in booth # 4976. Weare boasting 45’ of space this year, and will featurea number of important products and services,including Prodigy, Air Terminals, Custom Flow,Critical Environment and Underfloor products, andthe latest in multi-media technology.

On the evenings of Sunday January 26th andMonday January 27th, from 6:30pm – 10:30pm,you are invited to join us at The Hyatt Regency onWacker Drive for libations, munchies, and our ownbrand of Price hospitality. This is a great opportuni-ty to spend some "face time" with the folks youonly get to know over the phone. We also encour-age you to bring your engineer and contractorfriends to see us.

Because 2003 is also a National Sales Meetingyear, we will not be holding breakfast meetings orsales events during the show.

Oh, and one final comment - don’t forget to use thepre-show registration forms we are sending toavoid long lines on the opening day of the conven-tion. See you there!

~ Chuck Fraley

N S M 2 0 0 3

National Sales Meeting

ScheduledAtlanta is a wonderful place to be in the spring,and the perfect time to host the 2003 PriceNational Sales Meeting. As always, we will have anumber of exciting announcements regarding ourplans and progress, and may have a few newproducts and programs to unveil as well.

This bi-annual event will be held April 25-28, 2003in Atlanta. The following tentative schedule is pro-vided for planning purposes.

Friday, April 25: Early Arrivals

Saturday, April 26:Morning: Golf Outing and

Recreational Activities

Evening: Banquet and Award Presentations

Sunday, April 27: All Day Meeting Sessions

Monday, April 28: Half Day Meeting with Late Afternoon Departures

You will receive additional information and amore detailed agenda as we draw closer to themeeting.

Start planning now – you don’t want to miss thisimportant event!

~ Chuck Fraley


T E C H C O R N E R

The next project we plan to bring to your desktop isthe interactive Price Video CD-ROM. Using Quicktimecompression technology, we are in the process ofcompiling all of the product videos in our collectioninto one easy to use, portable CD-ROM. This tool isan updated version of the Video CD-ROM wereleased a couple of years back, but is packed withnew product videos and uses the latest technology toimprove the overall quality and sound.

These are just a few of the projects in the works rightnow in our multimedia department. We hope tobring you many exciting new advancements in thefollowing months, and we look forward to your feed-back and comments! If you have any questionsabout the processes explained in this article, don’thesitate to contact us!

~ Cindy Bolduc

New Advancements in MultimediaTechnology is always advancing here at Price. Weare constantly upgrading our skills to meet thechanging demands of the multimedia industry, andmaintain our competitive position in the globalmarket. Our main 3D animation software packagehas recently released a new and exciting upgrade.The advancements made to 3D Studio Max willallow us to offer more realistic rendering with thenewly integrated Global Illumination lighting featurethat has been in development for the last few years.Global Illumination allows the artist to light anobject from a single light source, by simulating theglobal lighting of the suns rays. By incorporatinglight bounces, the object being lit and the scenearound it are actually able to interact and light eachother, creating a very realistic rendering effect. Thisnew feature is very tricky to harness, but will hope-fully allow us to create extremely realistic metallicsurfaces, and more accurate product depictions tobe incorporated into all our marketing materials.

Our multimedia department has recently acquired aDVD burner in our Editing suite. The additionof DVD technology to our videodepartment, will allowus to deliver ourproduct videos in amuch higher resolutionformat, enabling ourviewers to experienceour high qualityproduction in its prop-er format. The differ-ence between VHS andDVD quality, as most ofyou know by now, issubstantial, and we’revery excited aboutbeing one of the first inthe industry to offerthis format to ourcustomers! DVD tech-nology also offers theoption to incorporate anavigational menusystem so that viewersare able to jump fromsection to section and seedifferent parts of the DVD fromone central menu. This new advancementallows us to offer our engineers and reps a moreinteractive product learning experience. Screenshot of 3D application

In Memoriam Ernest Harry Price 1907-2002 · 2 Priceless News Fall 2002 Winnipeg Hydro in 1925. He...

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