in Maharashtra Statedpe.maharashtra.etenders.in/tpoimages/dpe/tender/Tender...State, Pune ”...
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Transcript of in Maharashtra Statedpe.maharashtra.etenders.in/tpoimages/dpe/tender/Tender...State, Pune ”...
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in Maharashtra State
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NOTICE INVITING TENDERS E - Tenders are invited by D.E.S.&H.S. from reputed and experienced organizations/ Institutes for the
supply of Computer and connected accessories, Education software’s, Online M.I.S., teaching faculty and
provision of IT Education Services in 5000 Government Secondary and Higher Secondary schools in 10
groups (i.e. 10 regions) from the districts of the State of Maharashtra as specified in DTN for a period of
five years. The bidding unit would be 1 School per region and there would be a total of 5000 Schools in the
state which are distributed in 10 groups (i.e. 10 regions).
• Name of Work: Implementation of ICT scheme in 5000 schools (ICT phase III) in various
regions of Maharashtra State.
• Bid Security / EMD: Rs. 50 Lac. (Rs. Fifty Lac only) for one group and accordingly in the
multiplicity of Rs. 50 lac for the number of groups the bidder is submitting his bid. Bid
security should be in form of Demand Draft / Bank guarantee of any nationalized bank
in favor of “ Director of Education (Secondary and higher Secondary )Maharashtra
State, Pune” payable at Pune. The bidder shall submit the bid security to DES&HS on or
before the time of opening of technical bid, failing which will cause a rejection of bid as non-
responsive. The bid security /EMD of the unsuccessful bidders will be returned within 30 day’s
timeafter the award of the contract to the successful bidder. Bidders, under any
circumstances, will not be entitled to claim or receive interest/penalty/damages from
Director of Education (Secondary & Higher Secondary) Maharashtra State, Pune or the
Government of Maharashtra on account of the Tender Fee, EMD, Bank Guarantee required to
be submitted under this tender and the contract. No claim/dispute in this regard will be
received or accepted. The above EMD amount will be held by Director of Education
(Secondary & Higher Secondary) Maharashtra State, Pune 411001 till it is returned and will
not earn any interest thereof.
• Validity of Bid: 120 days from the last date of submission.
• Validity of the contract and Rate: 66 months
• Issue of Blank Tender Forms: From 10/11/2012 to 29/11/2012. Up to 14:00 pm The
prospective bidders will be authorized to download the Tender forms from the website
maharashtra.etenders.in
• Cost of Blank Tender Form: Rs. 25,000/- (Non Refundable) in the form of Demand Draft
in favor of ‘Directorate of Education (Secondary & Higher Secondary), Maharashtra
State, Pune’ payable at Pune.
• Bid Preparation: 30/11/2012 up to 2:00 AM.
• Tender Closing : On 30/11/2012 from 2:01 PM to 04:00 PM
• Date of Sample Submission 29/11/2012 before 16:00pm
• Submission of completed Bid: From 30/11/2012 up to 4.01 PM.to 1.12.2012 upto 3.00 PM
The Prospective Bidders shall finally upload the completed tenders on the website as
mentioned above before stipulated time.
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• Opening of Technical Bid: On 01/12/2012 at 4.00 PM at the office of the Director of
Education (Secondary and Higher Education), Maharashtra State, Pune.
• Opening of Commercial Bid: on 07/12/2012 at 03:00 PM at the office of the Director of
Education (Secondary and Higher Education), Maharashtra State, Pune.
• Pre-Bid Confrence 19/11/2012 at 15:00 pm at SCERT PUNE-30.
• Communication: Any further information related to this RFP will be communicated to all the
bidders by e-mail or letter or will be made available on DES & HS’s website. Any such
information shall be deemed to be incorporated by reference into this RFP.
• Qualification Criteria: Qualification of the prospective bidders shall be to ensure that the price
bid for the work are open only for those bidders who shall fulfill the qualification criteria
mentioned in Annexure 1and also other details in the bid documents.
The districts covered in each Educational group/region are as mentioned below.
Sr.
No.
Group name
(Region Name)
Approximate
Number of Schools
Districts Cover
1 Mumbai (MCGM) 500 Mumbai & Mumbai Suburban (MCGM
area)
2 Mumbai (OMCGM) 394 Thane, Raigad
3 Pune 696 Pune, Ahmednagar, Solapur
4 Kolhapur (Konkan
belt)
314 Ratnagiri, Sindhudurg
5 Kolhapur (Western
belt)
536 Kolhapur, Sangli, Satara
6 Aurangabad 294 Aurangabad, Parbhani, Jalna, Beed,
Hingoli
7 Nasik 470 Nasik, Dhule, Jalgaon, Nandurbag
8 Amravati 520 Amravati, Yeotmal, Akola, Washim,
Buldhana
9 Nagpur 674 Nagpur, Chandrapur, Wardha, Bhandara,
Gondiya, Gadchiroli
10 Latur 602 Latur, Osmanabad, Nanded
Note:
• Earnest Money Deposit (E.M.D.) exemption certificate shall not be considered for anyone and
every bidder shall have to submit EMD along with the offer.
• DES&HS reserves right to reject any or all tenders without assigning any reason thereof.
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• Number of schools shown in above table may have deviation of + 20%
• Those bidders who have submitted cost of blank tender document earlier at the time of pre-
bid meeting are not required to submit it again.
Contact Person’s Address for correspondence and clarifications
D.E.S &H.S.
Sh. Sunil Magar
Joint Director, D.E.S & H.S.
E-Mail: [email protected]: 020- 26121394
Any Queries regarding e-tendering please contact Helpdesk No.: 020-41466666.
Data Sheet
Key Events and Dates
S. No. Particular Details
• Document Reference No.
• Start date of issuance / sale of RFP document
• Last date for Submission of Queries
• Pre-Bid Conference
• Issue of Corrigendum
• Last date for issuance / sale of RFP Document
• Last date and time for Bid Submission
• Date and time of opening of Pre-Qualification bids
• Date and time for opening of Technical bids
To be intimated later • Date and time of Technical Presentations
• Date and time for opening of Commercial bids
The above dates are subject to change with prior notice. If due to one or other reason, the office is closed
on any of the above dates, the corresponding activity will be taken up on the next working day.
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List of Abbreviations
S. No. Terminology Reference To / Definition
• BG Bank Guarantee
• CAG Comptroller and Auditor General
• COTS Customized off the shelf
• CPU Central Processing Unit
• CSD Common Set of Deviations
• DES&HS Directorate of Education (Secondary and Higher Secondary)
• DPI Dot Per Inch
• DR Disaster Recovery
• DVD Digital Video Drive
• DTN Detailed Tender Notice
• EMD Earnest Money Deposit
• ERP Enterprise Resource Planning
• FRS Functional Requirements Specifications
• GoM Government of Maharashtra
• GPR Government Process Re-engineering
• HO Head Office
• HOD Head of the Department / Division
• HQ Head Quarters
• ICT Information and Communication Technology
• IDC Internet Data Center
• INR Indian National Rupees
• IP Implementation Partner
• IPR Intellectual Property Right
• IT Information Technology
• LAN Local Area Network
• LAN Local Area Network
• MB Mega Bytes
• Mbps Mega Bits Per Second
• MCGM Municipal Corporation of Greater Mumbai
• MIS Management Information System
• MSA Master Service Agreement
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• NDA Non-Disclosure Agreement
• O&M Operation and Maintenance
• OEM Original Equipment Manufacturer
• OMCGM Other Municipal Corporation of Greater Mumbai
• OS Operating System
• PBG Performance Bank Guarantee
• PC Personal Computer
• POP Point of Presence
• RFP Request For Proposal (referring to this RFP)
• SLA Service Level Agreement
• SOA Service oriented architecture
• SRS Software Requirement Specifications
• SWAN State Wide Area Network
• TPA Third Party Agency
• UPS Uninterrupted Power Supply
• VPN Virtual Private Network
Table of Contents
1 Introduction ........................................................................................................................10
1.1 About the Department .................................................................................................10
1.1.1 Organization Structure .........................................................................................11
1.2 About the Project ........................................................................................................12
1.3 Approach to Project Implementation ...........................................................................12
1.4 Definitions ...................................................................................................................14
2 Scope of Work ...................................................................................................................16
2.1 Hardware, Networking and other physical infrastructure in labs ..................................16
2.2 Procurement, Customization and Deployment of various Software’s ...........................17
2.3 Training .......................................................................................................................18
2.4 Operations ..................................................................................................................19
2.5 MIS Dashboard ...........................................................................................................19
2.6 O&M and Help Desk Services .....................................................................................20
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2.7 Other Requirements ....................................................................................................21
2.8 Project Implementation Timelines ...............................................................................22
2.9 Service Level Requirement .........................................................................................22
3 Proposal Evaluation Process .............................................................................................31
3.1 Evaluation of Bid .........................................................................................................31
3.2 General Eligibility Criteria for Bidders ..........................................................................33
3.3 Pre-Qualification Bid Evaluation ..................................................................................33
3.4 Technical Evaluation ...................................................................................................37
3.5 Financial Evaluation ....................................................................................................38
4 Payment Terms..................................................................................................................40
5 General Conditions ............................................................................................................42
5.1 Bidding Document: ......................................................................................................42
5.2 Clarification of Bidding Documents:.............................................................................42
5.3 Amendments to Bidding Documents: ..........................................................................43
5.4 Language of the Bid: ...................................................................................................43
5.5 Documents Comprising Bid: ........................................................................................43
5.6 Bid Prices:...................................................................................................................43
5.7 Currency of Bid and Payment: ....................................................................................44
5.8 Bid Validity: .................................................................................................................44
5.9 Format and Signing of Bid: ..........................................................................................44
5.10 Submission of Bids: ....................................................................................................44
5.11 Award of Contract: ......................................................................................................44
5.12 DES & HSs Right to Reject: ........................................................................................45
5.13 Notification of Award: ..................................................................................................45
5.14 Corrupt or Fraudulent Practices: .................................................................................45
5.15 Acceptance and Withdrawal: .......................................................................................46
5.16 Fee for Computer Education: ......................................................................................46
5.17 Escalation and Issue Monitoring: ................................................................................46
5.18 Auditing: ......................................................................................................................47
5.19 Dispute Resolution: .....................................................................................................47
6 Other Terms and Conditions: .............................................................................................48
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7 Termination And Exit Management ....................................................................................51
7.1 Termination of Contract...............................................................................................51
7.1.1 Termination for Default ........................................................................................51
7.1.2 Termination for Insolvency ...................................................................................51
7.1.3 Termination for Convenience ...............................................................................51
7.1.4 Force Majeure ......................................................................................................51
7.2 Exit Management ........................................................................................................52
7.2.1 Purpose ...............................................................................................................52
7.2.2 Transfer of Assets ................................................................................................52
7.2.3 Cooperation and Provision of Information ............................................................52
7.2.4 Confidential Information, Security and Data .........................................................53
7.2.5 Employees ...........................................................................................................53
7.2.6 Transfer of certain agreements ............................................................................53
7.2.7 Right of Access to Premises ................................................................................54
7.2.8 General Obligations of the IP ...............................................................................54
7.2.9 Exit Management Plan .........................................................................................54
8 Annexure ...........................................................................................................................56
8.1 Annexure-1: Pre-qualification Criteria Checklist and Forms ........................................56
8.1.1 Form 1: General information of the bidders ..........................................................59
8.1.2 Form 2: Information about the company ...............................................................60
8.1.3 Form 3: Proposal cover letter ...............................................................................61
8.1.4 Form 4: Bidder's Authorization Certificate ............................................................63
8.1.5 Form 5: Power of Attorney ...................................................................................64
8.1.6 Form 6: Declaration Non Blacklisted ....................................................................65
8.2 Annexure 2: Technical bid format & Evaluation Criterion.............................................66
8.2.1 Criteria/Sub Criteria and Point system for the evaluation of Technical bids ..........66
8.2.2 Form 7: Format for deviation(s) from Scheduled Requirements ...........................68
8.2.3 Form 8: Team Composition and Task Assignments .............................................68
8.2.4 Form 9: Curriculum Vitae (CV) for Proposed Professional Staff Template ...........69
8.2.5 Form 10: Work Schedule Template ......................................................................71
8.2.6 Form 11: Project Description Template ................................................................72
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8.2.7 Form 12: Declaration for Completeness of the Bidding Documents .....................73
8.2.8 Form 13: Declaration for Unconditional Bidding Documents ................................73
8.2.9 Form 14: Declaration for Complete Responsibility................................................74
8.2.10 Form 15: Declaration for License Rights ..............................................................75
8.2.11 Form 16: Declaration for New Hardware & Software ...............................................76
8.3 Annexure 3: Commercial Bid Format ..........................................................................77
8.3.1 Form 17: DECLARATION OF FINANCIAL PROPOSAL.......................................79
8.4 Annexure 4: Format for Bank Guarantee for Earnest Money Deposit ..........................80
8.5 Annexure 5 – Format for Performance Bank Guarantee .............................................81
8.6 Annexure 6 – Format for submission of OEM Authorization Form ...............................85
8.7 Annexure 7 – Hardware Minimum Specifications ........................................................86
8.8 Annexure 8 – Syllabus to be covered in the text book software...................................99
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• 1. Introduction
• 1.1 About School Education Department & DES & HS
School Education Department is working as an Administrative Department with Directorates under its
control. The functions of School Education Department are to implement National Education Policy 1986
up to higher Secondary level and to give recognition to the educational institutions. The main objectives
are to guide, help and to co-ordinate all aspects of educational policies and administrative matter to work
for improving educational standards and improvement in quality of resource books.
One of the major responsibilities of School Education Department is also to provide grant-in-aid facility to
the Local bodies, Voluntary agencies engaged in the work of Adult Education, other educational functions
and school educational programmes.
The School Education department is responsible for education of students from primary (I–IV) and upper
primary (V–VII), Secondary (VIII – X) and Higher Secondary (XI – XII).
School Education Department consists of the following Directorates:
• Directorate of Education. (Secondary and Higher Secondary) (DES & HS)
• Directorate of Education (Primary)
• Directorate of Education (Adult Education)
• Directorate of State Council of Educational Research and Training
• Directorate of Sports and Youth Service
• Maharashtra State Board of Secondary and Higher Secondary Examination
• Maharashtra State Council of Examination
• Maharashtra State Bureau of Text Book Production and Curriculum Research
• Directorate, State Institute of Educational Technology
• Maharashtra PrathmikShikshanParishad, Mumbai.
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• Organization Structure
• 1.2 About the Project
The proposed project is about setting up of computer laboratories in Secondary and Higher
Secondary schools all across the state of Maharashtra. It has been decided that a region wise
implementation is to be done for the same and a representative number of schools have been
chosen from the regions created. The following table provides the details of the regions created
along with the number of schools chosen for the project in the respective regions.
Sr.
No.
Group name
(Region Name)
Approximate
Number of Schools
Districts Cover
1 Mumbai (MCGM) 500 Mumbai & Mumbai Suburban (MCGM
area)
2 Mumbai (OMCGM) 394 Thane, Raigad
3 Pune 696 Pune, Ahmednagar, Solapur
4 Kolhapur (Konkan
belt)
314 Ratnagiri, Sindhudurg
5 Kolhapur (Western
belt)
536 Kolhapur, Sangli, Satara
6 Aurangabad 294 Aurangabad, Parbhani, Jalna, Beed,
Hingoli
7 Nasik 470 Nasik, Dhule, Jalgaon, Nandurbag
8 Amravati 520 Amravati, Yeotmal, Akola, Washim,
Buldhana
9 Nagpur 674 Nagpur, Chandrapur, Wardha, Bhandara,
Gondiya, Gadchiroli
10 Latur 602 Latur, Osmanabad, Nanded
(The number of schools shown in the above table may have a deviation of +/- 20%)
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• 1.3 Approach to Project Implementation
The ICT scheme as it may be called is to cover all the schools across the state in the due course of time.
Given the challenges and the stakes involved in such a large scale implementation, a phased approach
has been adopted by DES&HS. DES&HS in the past has already done the proposed kind of
implementations in different regions of Maharashtra State in two different phases whose details are
mentioned below.
Phase I – 500 labs all across Maharashtra have been established in 2007-08 by NIIT Technologies
Ltd
Phase II – 2500 labs in 8 regions have been established in 2011-12 by 3 Implementation partners
as listed below:
No. of Labs Region Implementation Partner
1013 Amravati, Aurangabad, Nagpur NIIT Technologies
540 Nasik, Latur Educomp Solutions
947 Pune, Kohlapur, Mumbai Core Education & Technologies
Phase III – approximately 5000 labs have to be established in 10 regions.
Documents related to the first two phases are available with the department and can be provided to the
implementing agencies on their request. It should be noted that the purpose of this Request for Proposal
(RFP) is to select an Implementing Agency for the third Phase.
Stage wise implementation approach
The implementation of Information, Communication and Technology Scheme in Secondary & Higher
Secondary Schools in Maharashtra State for DES&HS (as perPhase III) will be done in a staged manner.
The activities planned for the two phases are given below:
• Stage I – Implementation stage
This phase shall involve implementation of Information, Communication and Technology Scheme in
Secondary & Higher Secondary Schools in Maharashtra State for DES&HS. The Stage I shall involve the
following key components:
• System study and Preparation of Implementation Plan
• Preparation of Hardware Requirements report to meet the requirements of the project and
deployment plan for hardware and networking (as defined in this RFP),
• Development / Customization of Education Software application modules (as per RFP),
• User acceptance testing, modification and deployment of the Software applications,
• Procurement and deployment of hardware, lab infrastructure and networking
• Testing and User Acceptance of hardware, lab infrastructure and networking
• Training & Change Management,
• Stage II - Operations and Maintenance
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The IPwill be required to deliver the operations and maintenance services underthis stage. This
phase shall comprise of:
• Technical Support for the Software applications including but not limited to bug resolution,
change control, provision of upgrades & patches etc.,
• Warranty and Maintenance of the hardware & networking equipment’s and system
software,
• Operational Support till the end / termination of contract agreement.
• Continuous Training
• 1.4 Definitions
The definitions of various terms that have been used in this RFP are as follows:
• “Contract / Agreement / Contract Agreement” means the Agreement to be signed between the
successful bidder and DES&HS, including all attachments, appendices, all documents
incorporated by reference thereto together with any subsequent modifications, the RFP, the bid
offer, the acceptance and all related correspondences, clarifications, presentations.
• “Authorized Representative / Competent Authority” shall mean any person authorized by
either of the parties i.e. Bidder and DES&HS.
• “Bidder / Implementation Partner (IP)” means any firm offering the solution(s), service(s) and /or
materials as required in the RFP. The word Bidder / implementation partner when used in the pre-
award period shall be synonymous with parties bidding for this RFP, and when used after award of
the Contract shall mean the successful party with whom DES&HS signs the agreement for
rendering of services for implementation of this project.
• “Party” means DES&HS or Bidder individually and “Parties” mean DES&HSand Bidder,
collectively.
• “Proposal / Bid” means the Pre-Qualification, Technical and Commercial bids submitted for this
project against this RFP.
• “Request for Proposal (RFP)” means this document and its annexures and any other documents
provided along with this RFP or issued during the course of the selection of bidder, seeking a set
of solution(s), services(s), materials and/or any combination of them.
• “Requirements” shall mean and include schedules, details, description, statements of technical
data, performance characteristics and standards (Indian & International) as applicable and
specified in the RFP.
• “Similar Projects” shall means the projects which involves supply and maintenance of hardware
and related education content, providing teachers for teaching computer education/ computer
aided learning, sup[ply of consumables related to computer education in school in
BOOT/BOOM/BOO/Turnkey basis model.
• “Successful Implementation / Go-Live”:
• Procurement, deployment and commissioning of all thehardware at all labs.
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• Procurement, deployment and commissioning of the entire lab infrastructure at all labs.
• Procurement, deployment and commissioning of the networking equipment’s and
connectivity required to support the functioning of the labs
• Procurement, deployment and implementation of all the required software’s in all the labs.
• “DES&HS” shall mean Directorate of Education (Secondary and Higher Secondary), Maharashtra
State (D.E.S &H.S.)
• “Project Committee” shall mean the Project Committee established for this project.
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• Scope of Work
The Bidder shall provide the following services for Management of all computer training laboratories at
designated schools. The Successful Bidder shall ensure that appropriate System and Processes are in
place for delivering following:
• Configuration Management
• Problem Management
• Performance Management
• Change Management
• Help Desk Management
• Service Level Management
Minimum requirements of DES&HS are given below for all the aspects of the implementation and operation
of the project.
• 2.1 Hardware, Networking and other physical infrastructure in labs
• To Supply Computer Hardware and connected accessories (must be brand new & as per minimum
specifications given in this Tender Document in Annexure 7, although bidder is free to provide higher
configuration as well) and provide Textbook based Educational software, Computer Education
software, additional educational software’s, online management dashboard’s (M.I.S) in the specified
Government Secondary and Higher Secondary Schools for Std V to Std XII as prescribed in the
Tender Document for a contract period of 5 years.
• To set up a computer lab with 10 computers that can accommodate twenty students at any given time.
OR
To set up a computer lab in a Virtual Environment with 2 Desktop with 5 virtual nodes each that can
accommodate twenty four students at any given time.
The bidder is free to choose from any of the above optionshowever all the computer labs in the chosen
region should be equipped with same option. Specifications provided in Annexure 7
• To provide, install and maintain in working condition the hardware, software and necessary
infrastructure such as Electrification, LAN cabling, UPS (including batteries), etc. and get insurance
against theft and fire for the computer hardware and the accessories.
• The IP would be required to install, commission and maintain the network infrastructure such as router,
switch etc. (as per project requirements) at its own cost. The IP shall build and maintain a Local Area
Network (LAN) with structured cabling at each location. The IP shall use network switches to provide
LAN connectivity. The IP would have to upgrade the network infrastructure as and when required to
meet the service levels mentioned in the SLAs.
• The IP shall provide the ‘structured’ cabling as per the industry standards.
• The IP would also need to provide backup power through UPS in order to meet the SLAs. In case
additional hardware or upgrade is required in order to maintain the service levels, then IP shall procure
/ upgrade the same with no additional cost to DES&HS.
• To maintain the entire system in working condition during the contract period of 5 years.
The IP will be required to procure the infrastructure (IT hardware, system software etc.) as per the
requirements in order to provide the services as indicated in the scope of work. Although the minimum
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hardware required and the minimum specifications for the same have been provided in the Annexure 7,
the IP will have to carefully study the complete project requirements from the viewpoint of the software
applications, functions to be carried out, services to be delivered, connectivity, future growth, operations
and maintenance and then come up with the actual requirements of hardware and networking.
Please Note: Annexure 7 provides the minimum hardware & technical specifications for the IT
infrastructure requirements. In case higher specifications / additional hardware is required to
meet the desired service levels as mentioned in this RFP, the same shall have to be proposed
at the bidding stage. In case after winning the contract the IP is not able to maintain the
mentioned SLA’s due to improper judgement of IT infrastructure requirements on its part, the
IP shall have toprovide the additional hardware / higher specification hardware at no additional
cost to DES&HS.
• 2.2 Procurement, Customization and Deployment of various Software’s
• To provide State board textbook based educational software for Std V to Std. X of all subjects, for Std.
XI & Std. XII hard-spots on P,C,M,B and provide software on computer education, as per the course
outline mentioned in Annexure 8on all computer system/nodes. During the Presentation all the bidders
may be invited to demonstrate their proposed software and they will be assessed by the Committee on
basis of the level of interactivity, multimedia content and the overall User Interface and experience.
The selected bidder after the completion of tender process will be required to customize the proposed
software to bring it in line with the syllabus of Maharashtra State board and will also be required to
include Marathi narration and other written content. This software will then be approved by a
committee set up byDES&HS. However this process will not delay the implementation of other
activities in setting up the labs and will be taken up on a parallel basis.
• To provide computer educational Software in each computer in all the labs in Marathi language. This
software should also be demonstrated as mentioned above in the bidder presentation.
• To deploy and maintain at its own cost School Management Software to be provided later by the
DES&HS in all the computers across all the labs to automate various administrative aspects of a
school.
• Management of Software applications:
• The IP will be responsible for the development, customization and implementation of the
software applications as per the requirements of the project
• The IP will be required to provide the Technical Support for the applications including:
• Resolution of any bugs & issues including bug fixing, improvements in presentation and/or
functionality and others within a duration mentioned in SLAs.
• Provide the latest updates, patches / fixes, version upgrades relevant for the software
components.
• Software version control and software documentation management reflecting features
IPand functionality of the solution.
• Installation of the necessary patches and application upgrades at various locations
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• All licenses procured by the IP under this project will be in the name of the DES&HS on a
perpetual basis and DES&HS reserves the right to use the software in its own or other
Government of Maharashtra schools, offices and other institutions without any restrictions.
• Any issues in the software application will be escalated to the IP as per the proposed
escalation procedure by the IP and the IP will have to resolve the issues within the defined
timelines, to meet the SLA
• The IP will also be responsible to keep track of the version control of the software applications
• The IP would be required to develop additional functionalities in the software’s as per the
future requirements of the DES&HS. The process of Change Request should be followed in
any such case and the incorporation of the additional functionalities will be done only after due
approval of the competent authority of the DES&HS. The IP will be paid duly for any extra
work as per the man-month rates decided for Software Development in the Rate Contract of
Directorate of IT, Government of Maharashtra or in its absence by any other similar Rate
Contract by Government of India.
• 2.3 Training
• To impart training to at least 5 (five) teachers per year per school for a period of ten days for normal
operation,installing and use of Textbook based Educational software, computer education software,
additional Educational Software’s, School Management Software, common software applications (
word, presentation, spreadsheet etc.) and Online M.I.S.
• The teachers’ manual should be made available for all the software’s to all trainee teachers with
Marathi as one of the language options.
• To provide one full-time instructor at each school with the minimum qualification of basic graduation
with diploma in computer applications / DOEACC _A_ Level / BCA or higher from reputed institutions.
In case any relaxation is required due to non-availability of qualified candidates, a committee
constituted by the DES&HS for the purpose may consider such request.
• To ensure that the computer teacher appointed follows the behavioral guidelines enlisted by the
respective school, state education department, Government of Maharashtra.
• To ensure regular attendance of the appointed teachers and observe general school timings as work
hours.
• To assist the school teachers to use computer aided technology for teaching other subjects by using
approved educational software.
• To provide the school children an opportunity to get familiar with the use of computer, internet & gain
extracurricular knowledge by using various additional educational software’s on improving Spoken
English communication skills, educational games, awareness on cybercrime, safe usage of internet
etc.
• 2.4 Operations
• To make provision for Internet broadband of at least 512 kbps via any option like Broadband, DSL,
Dial-up, Wireless etc. At places where no option is available bidder should provide a letter from BSNL
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about the non-availability of same. Service provider will be responsible for meeting all the expenses on
this count. A remote internet speed monitoring tool to be installed in each computer which along with
the MIS tool should give the average internet speed available in each lab.
• To maintain the hardware, software and connected accessories for a period of five years and ensure
systems are functional at all the time across all the labs.
• To make payment for provision for regular electricity and also provide electricity during load shedding
time by installing generator which will generate electricity and meet running expenses there on.
Minimum specifications of generator given in Annexure 7
• Bidder will have to ensure safety & security of computer lab in the school premises.
• To install, maintain and Refill fire extinguishers every year and carry out monthly Fire Drill involving
school staff.
• To supply adequate stationery and consumables at each computer lab.
• To provide computer education as per the prescribed syllabus in Annexure 8for each standard.
• To provide a landline phone and create an email id for each lab at IP’s email domain both of which
shall be reflected in the “Contact Us” or “Support” section of the MIS Dashboard for a particular region
• The appointed full time instructor needs to make sure the successful operations of computer lab which
would consist of logging complaint with the help desk, start/shut down of computer/ generator / lab
facilities, helping out school staff, imparting computer education etc.
• 2.5 MIS Dashboard
Management Information System Dashboards (MIS): The bidder has to provide an online
MISdashboard. The Management and staff based on their role and responsibility will have unique MIS
requirements, which enables them to effectively plan and deliver the responsibilities allocated to the
concerned individuals. The Decision Support Systems/Management Dashboards are envisaged to provide
user-specific information needed for day-to-day operations. System will facilitate defining the MIS
requirements/parameters based on various stakeholders and perform data gathering from various
intervention locations analyze and present the information in an appropriate manner for decision making.
System will also facilitate graphical view of the MIS information in terms of presenting the location profile in
GIS map. It will help to monitor the computers and should be able to produce different reportsabout uptime,
downtime and idle time of all the systems (similar to tool introduced by Government of India in CSC
scheme). Online dashboard website is to follow all Government of Maharashtra and Government of India
guidelines and standards. Each bidder is required to give a demonstration of the proposed MIS Dashboard
during the presentation andDES&HS may decide to standardize it after the presentation stage as a
common tool for all the regions. Please note that this MIS dashboard should be able to pick up live data
about computer availability, idle time, usage time, internet speed etc. from the client based tool IP is
supposed to install in each computer, via internet. IP should be able to provide at least ten user log in for
DES&HS to monitor the MIS Dashboard.
• 2.6 O&M and Help Desk Services
The IP will be required to operate and maintain the Hardware, Networking equipment’s, Applications and
internet connectivity, online MIS Dashboard and the entire facility management including furniture,
- 19 -
electricity etc. during the duration of the contract period. The IP will also appoint one teacher required to
handle the operations during the contract period. In case IP wants to employ more than one staff at a lab it
will beat its own cost.
• O&M services
• The IP will be required to commission, run and maintain the Hardware, Application& System
Software as specified at all the locations till the end of the period of the contract.
• The scope of hardware support services will include preventive and corrective comprehensive
maintenance and cover installation, on-site diagnosis and resolution of hardware faults in
response to the reported problems. The IP will also resolve all the hardware problems
detected during routine operational support activities and will ensure that the problems are
resolved within the defined SLAs including appropriate replacement and /or replenishment of
systems and networking equipment’s as and when required.
• The IP will inform DES&HS in advance by at least 2 working days about the scheduled
maintenance shutdown of any service including the MIS dashboard website, internet service
etc. Any of the scheduled maintenance & shut down of any service will be carried out only
after the approval of the competent authority.
• The IP will also maintain a record of the infrastructure and hardware installed under this
project.
• All hardware warranty shall start only after commissioning in the lab has been completed.
• Help Desk Service
The IP will provide help desk services which will serve as a single point of contact for all ICT related
incidents and service requests. This service will provide a Single Point of Contact (SPOC) and also
resolution of incidents. The scope of work includes:
• Help Desk facility for reporting issues / problems with the IT infrastructure.
• Help Desk facility for reporting issues / problems with the Lab facility infrastructure.
• Set up all necessary channels for reporting issues to help desk. The incident reporting
channels will be the following:
• Specific E-Mail for raising a service request.
• Dedicated toll free Phone Number (freely reachable from landline as well as all major
mobile service providers)
• Remote assistance for quick resolution
• The Help Desk shall undertake the following activities:
• Log issues / complaints related to IT and facility management at the school under the
scope of work and issue an ID number against the issue / complaint.
• Assign severity level to each issue / complaint.
• Track each issue / complaint to resolution
• Escalate the issues / complaints, to department if necessary as per the escalation matrix
to be defined in discussion with ‘DES&HS’
• Provide feedback to ‘DES&HS’
- 20 -
• Analyze the issue / complaint statistics
• Creation of knowledge base on frequently asked questions (FAQs) to aid the users of the
IT infrastructure
• On department request provide detailed reports of all incidents raised by users and their
resolution time.
• 2.7 Other Requirements
• If the Government of India sanctions additional number of schools for ICT scheme, the same work may
be allotted to bidder/operator with the discretion of the State Government.
• To Provide 1 District Coordinator for each district and 1 project Manager for a region for project
Management & Monitoring, This Project manager shall be coordinating with Govt. of Maharashtra.
• The successful bidder shall put a “Name Board” of size 4”X3” on the outer façade of computer lab as
per the sample layout printed copy to be provided by the D.E. (S &HS).
• 2.8 Project Implementation Timelines
S. No Milestone Completion Time
1 Procurement, deployment and commissioning of all the hardware, lab
infrastructure, networking and connectivity at 10 labs in a region.
T + 30 days
2 Pilot Run, Testing and User Acceptance of all the hardware, lab
infrastructure, networking and connectivity at 10 labs in a region
T + 40 days
3 Procurement, customization, deployment and implementation of all the
required software at 10 labs in a region.
T + 60 days
4 Combine Pilot Run, Testing and User Acceptance of all the hardware,
lab infrastructure, networking connectivity and required software at 10
labs in a region
T+ 70 days
5 Training of the staff T + 90 days
6 Procurement, deployment, implementation and commissioning of all the
required all hardware, software, lab infrastructure, networking and
connectivity software in all the labs. (Go-Live)
T + 90 days
T, as referred above, is the date of EITHER the ‘award of contract’ notification issued by DES & HS to
selected IP OR the signing of contract between selected IP and DES & HS OR the meeting conducted by
DES & HS to kick-off the project; whichever happens the earliest.
The operation and maintenance phase of 5 years shall commence post “Go-Live” only.
If the space in the school for setting up of the lab infrastructure is not made available in time,
then the IP will have to procure a certificate from the concerned school headmaster designating
the actual date of availability of space. The committee shall take further decisions on exceptions
to be made on a case to case basis.
- 21 -
• 2.9 Service Level Requirement
This section defines the required service levels which the IP must adhere to. Some of the terms and
definitions mentioned in the SLAs have been provided in the following table:
S. No. SLA Terms Description
• Uptime ‘Uptime’ refers to availability of network across various labs.
"%Uptime" means ratio of 'up time' (in minutes) in a month to Total
working time in the month (in minutes) multiplied by 100.
• Prime Business Hours
(PBH)
PBH refers to the prime network utilization period, which shall be
typically school hours starting from 07:30 hrs till 17:30 hrs on all
working days. It can vary from school to school
• Extended SLA Hours
(ESH)
ESH refers to the lean network utilization period, which shall be
typically starting from 18:00 hrs till 09:00 hrs on Monday to Saturday
and 00:00 hrs to 23:59 hrs on Sunday or any other period to be
defined by the DES&HS.
• Planned Network
Outage
‘Planned Network Outage’ refers to unavailability of network
services due to infrastructure maintenance activities such as
configuration changes, up gradation or changes to any supporting
infrastructure. Details related to such planned outage shall be
agreed with DES&HS and shall be notified to all the stakeholders in
• System uptime • Time for which user is able to access the software applications,
MIS Dashboard website and other components during the
working hours. The system can be down due to any of the
reasons including failure of hardware, network, system
software, application etc.
• Bugs / issues in the
application
• Critical bugs / issues – Bugs / issues affecting more than one
lab or more than one user in a lab,
• Non-critical bugs / issues – Bugs / issues affecting atmost one
user in a lab.
•
- 22 -
Service Level Agreement (SLA) Criteria
Explanation: The deductions shall be made from the next due payment to the IP.
S.
No.
Service Metrics
Parameters
Baseline Lower Performance Lowest Performance &
Breach
Basis of
Measurement Remarks
Metric Deduction Metric Deduction Metric Deduction
• Development /
customization,
testing,
implementation
and
acceptance of
Text Book
based Software
application
By the end of
3 months
from the date
of signing of
contract
None By the end
of 4
months
from date
of signing
of contract
Rs. 5,000/-
per dayof
delay
For further
delay of
every month
after 4th
month till 9th
month from
signing of
contract
Rs. 15,000
per day of
delay
Months from
the signing of
contract
The time
taken by DES
& HS to
approve
customized
software by
the IP will not
be counted
for calculation
of penalties.
• Deployment of
hardware of
with
appropriate
specifications
in all allotted
regions
By the end of
3 months
from date of
signing of
contract
None By the end
of 4
months
from date
of signing
of contract
Rs. 5,000/-
per day of
delay per lab
For further
delay of
every month
after 4th
month till 9th
month from
signing of
Rs. 10,000
per day of
delay per
lab
Months from
the signing of
contract
The hardware
provided
should satisfy
the minimum
hardware
specifications
mentioned in
- 23 -
contract RFP
• Deployment of
Lab
infrastructure
with
appropriate
specifications
in all allotted
regions
By the end of
3 months
from date of
signing of
contract
None By the end
of 4
months
from date
of signing
of contract
Rs. 5,000/-
per day of
delay per lab
For further
delay of
every month
after 4th
month till 9th
month from
signing of
contract
Rs. 10,000
per day of
delay per
lab
Months from
the signing of
contract
The
infrastructure
provided
should satisfy
the minimum
specifications
mentioned in
RFP
• Average
Network
Availability in a
lab per month
from Go-Live
Greater than
99%
None Between
95 and
99%
Rs. 10,000
per lab
Less than
95% but
more than
90%
Rs. 20,000
per lab
The total
number of
hours the
network was
available
during the
Prime business
hours (PBH).
The deductions
here are on per
month basis.
• Average Lab
Infrastructure
Availability in a
Greater than
99%
None Between
95 and
99%
Rs. 10,000
per lab
Less than
95% but
more than
Rs. 20,000
per lab
The total
number of
hours the
network was
Availability of
infrastructure
will be
monitored
- 24 -
lab per month 90% available
during the
Prime business
hours (PBH).
The deductions
here are on per
month basis.
based on the
report of
School
Administration
. This will
include all
facility
management
aspects like
furniture,
electric
fitments,
electricity etc.
• Average
internet
availability in a
lab per month
Greater than
90%
None Between
80-90%
Rs 1,000 per
lab
Less than
80% but
more than
70%
Rs 2000 per
lab
The total
number of
hours internet
was not
available
during the
PBH. The
deductions are
per month
basis
If the IP is
able to bring
proof from the
ISP that
internet was
not available
due to ISP
fault penalty
charges will
not be levied
on the IP
- 25 -
• System uptime
and
performance of
the system
Greater than
99%
None Between
95 and
99%
Rs. 10,000
per lab
Less than
95% but
more than
90%
Rs. 20,000
per lab
Total number
of hours the
system was up
and running all
the applications
• Resolution time
for bugs /
issues in the
applications
Resolution of
non-critical
bugs / issues
within 2 days
Resolution of
critical bugs /
issues within
24 hrs
None Resolution
of non-
critical
bugs /
issues
within 3
days
Resolution
of critical
bugs /
issues
within 36
hrs
Rs. 1,000/- for
each bug /
issue per day
Resolution
of non-
critical bugs
/ issues
between 3-5
days
Resolution
of critical
bugs /
issues
between 36-
48 hrs.
Rs. 5,000/-
for each bug
/ issue per
day
Resolution time
of a bug from
the time it is
identified and
communicated
to IP.
• Average page
loading time for
MIS Dashboard
website
Monthly
averge of
less than 5
seconds
None Monthly
average
between 5
and 10
seconds
Rupees
10,000 per
month
Monthly
average
between 10-
20 seconds
Rupees
20,000 per
month
The page
loading time
shall be
calculated
using a 2 Mbps
connectivity
- 26 -
provided by the
IP to test the
page loading
time. Monthly
average would
be calculated
based on the
data collected
by DES&HS or
as certified by
a TPA.
• Availability of
Teacher in lab
provided by the
IP
2 leaves in a
month
None 3 leaves in
a month
Rs. 1,000/ if
no substitute
provided
Beyond 3
days
2000 per
day if no
substitute
provided
The attendance
marked by the
school staff
- 27 -
Please Note:
Following conditions per region will be considered as the Breach of the Agreement and DES&HS reserves
the Right to terminate the agreement with IP.
• Delay in the Development / customization, testing, implementation and acceptance of textbook
based Software applications beyond 9th month.
• Delay in the deployment of hardware of appropriate specifications, beyond 9thmonth.
• Availability of network for less than 90% and availability of internet less than 70% during
PBHcontinuously for a quarter will be considered as the Breach of the Agreement and DES&HS
reserves the Right to terminate the agreement with IP.
• System uptime of less than 90% continuously for a quarter;
• More than 10 incidents of not resolving the bugs / issues within the defined time limits in a quarter;
• Average page loading time for online MIS Dashboard to be more than 20 seconds evaluated for a
quarter;
• More than 4x leaves in a quarter for the manpower deployed, where x is the number of
professionals deployed for the project. The working schedule will vary from school to school.
• For the purpose of this RFP, “Acceptance of application” would mean sign off from the Committee
appointed by DES&HS.
• Bidders, other than sole agents in India of the quoted packaged solution, must submit a letter of
authority from the packaged solution owner that they have been authorized to quote for the
solution.
• The payment for the hardware will be made against the actual quantities deployed &
commissioned for the project.
• Exceptionsin enforcing the SLA and other penalty clauses to be madeonly in case of Force
Majeure situations.
- 28 -
• Proposal Evaluation Process
• 3.1 Evaluation of Bid
Proposals will be reviewed by the Project Committee. Evaluation of the bids will be done in three stages
and at the end of every stage short listed bidders may be informed of the result to have a fair and healthy
competition. The final awarding of the contract will be done based on Lowest Bid. The following is the
procedure for evaluation:
• Pre-Qualification evaluation: The pre-qualification bid documentation furnished by the bidder shall be
examined prima facie to substantiate the compliance with the bidder’s eligibility criteria as set out for
this project in terms of organizational, financial and technical experience etc.
• Technical evaluation: The next stage of the evaluation will be an assessment of the technical bid.
Based on the short-listing of the pre-qualified bidders, DES&HSappointed project committee will then
proceed to a detailed technical evaluation of the Bids of eligible bidders in order to determine whether
they are substantially responsive to the requirements set forth in the Request for Proposal or not. In
order to reach such a determination, DES&HSwill examine the information supplied by the Bidders,
and shall evaluate the same as per the Technical evaluation criteria specified in this RFP in Annexure
2. This evaluation will also involve scoring against each component of the technical bid as per
guidelines described in this RFP so that each technical bid will be assigned an overall score.
• The Technical Bid Opening Committee will open all the parts of Technical Proposals, in the
presence of Bidders or their designated representatives who choose to attend, at the time, date,
and location, to be intimated by DES&HS. The Bidders representatives who are present shall sign
the proforma evidencing their attendance.
• The Technical proposal should not contain any financial information. Technical bids containing
financial information will be summarily rejected.
• A Proposal shall be rejected at this stage if it does not respond to important aspects of the RFP,
and particularly the Scope of Work or if it fails to comply with the technical requirements. The
technical evaluation criterion is same as given in Annexure 2 of this document.
• After the technical evaluation is completed and approved, DES&HSshall inform the Bidders, who
have submitted bids, the detailed compliance of their Technical Proposals, and shall notify those
Bidders whose Proposals did not meet the minimum technical criterion or were considered non
responsive to the RFP and Scope of Work, that their Commercial Proposals will be returned
unopened after the completion of selection process. DES&HSshall simultaneously notify in writing
or by email to Bidders that have complied with the technical criterion specified in the RFP the date,
time and location for opening the Commercial Proposals.
• Evaluators of Technical Bids shall have no access to the Commercial Bids until the technical
evaluation is concluded and the same is approved by the appropriate committee.
• All bidders may be called for a presentation and demonstration of labs similar to theproposed
technology to showcase proposed Textbook based software, computer education software, MIS
Dashboard with required features and help desk capabilities.
- 29 -
• Commercial evaluation
Based on the results of the technical evaluation, the committee will then proceed to open and evaluate
the Commercial bids of only those bidders who are able to qualifythe Technical evaluation. The
Commercial evaluation will take into account the information supplied by the Bidders in the
Commercial Bid, and the same shall be evaluated in accordance with the evaluation criteria specified
in this document.
• Please note that the commercial bid should not be conditional and no technical information
should be provided along with the commercial bid. In such cases, the bids would be summarily
rejected. Bidders are required to submit a self-declaration for the submission of unconditional
bid as per Form 12 of this document given in Annexure 2.
• IP would be responsible for making the solution perform. In case the IP does not consider any
specific hardware/software/system in the commercial bid, which would hamper the
performance of the solution, as per SLAs mentioned in RFP, DES&HSwould not be held
responsible. In such a case, the IP has to provide additional equipment/services, without any
additional cost to DES&HS.
• The financial evaluation shall be based on Lowest Offer. Lowest bidder will be adjudicated as
the “Best Value Bidder” for award of the Project. The cost should be a fixed Cost that included
Setting up Labs, Software, Hardware, Networking, Site preparation, change management,
implementation, operation & maintenance etc. as per scope of work for 5 years
Note:
• A substantially responsive Bid is one, which conforms to the requirements, terms, conditions and
specifications of the Request for Proposals without material deviation. For the purpose of this RFP
a material deviation is defined as one which affects in any substantial way the functionality, scope,
quality, or performance of the Deliverables, or which limits in any substantial way, inconsistent with
the Request for Proposals, Corporation’s rights or the Bidder's obligations for, performance of the
Project and the rectification of which deviation would affect unfairly the competitive position of
other Bidders presenting substantially responsive Bids.
• DES&HSmay waive any minor informality or non-conformity or irregularity in a Bid, which does not
constitute a material deviation, provided such a waiver does not prejudice or affect the relative
ranking of any Bidder.All the deviations in response to the bid should be mentioned in the format
given in Annexure 2 Form 7
• 3.2 General Eligibility Criteria for Bidders
This invitation for bids is open to all bidders who fulfill pre-qualification criteria as specified below.
Maximum of TWO companies allowed in Consortium, including Prime Bidder. Prime Bidder would be
completely responsible to DES&HSfor discharging of all responsibilities related to the bid finalization and
implementation of project (if selected as the ‘Implementation Partner (IP)’).
• 3.3 Pre-Qualification Bid Evaluation
• General Rules
- 30 -
• Eligible Bidders
• The Prime Bidder should be a single entity ("Bidder").
• The Bidders shall not have any kind of conflict of interest. All Bidders found to have a conflict
of interest during the prequalifying evaluation process shall be disqualified. Bidders shall be
considered to have a conflict of interest, if they
• Have controlling shareholders in common; or
• Receive or have received any direct or indirect subsidy from any of them; or
• Have the same legal representative for purposes of their bids; or
• Have a relationship with each other, directly or through common third parties, that puts
them in a position to have access to information about or to influence the bid of another
Bidder in the subsequent bidding process or influence the decisions of DES&HSregarding
this prequalification process.
• Qualification Criteria
This RFP is open to all companies established in India who fulfill the pre-qualification criteria as specified in
this section. The Bidder(s) could be individual companies or a Consortium of companies. In case of a
Consortium, the members must nominate one of them as the Prime Bidder who shall be responsible to
DES&HS for undertaking and discharging all responsibilities related to the Bid Process and the Project.
The arrangement among the members of the Consortium shall be disclosed in the bid and binding on the
members and no change in role and responsibility of the members would be accepted after the submission
of the bid. The Prime Bidder shall respond to all queries and clarifications and ensure compliance to Bid
Process requirements.
S.
No.
Qualifying Criteria Supporting documents
•
The Bidder/Prime Bidder in case of consortium
should be a company registered in India, under the
companies Act 1956 and should have been
implementing the similar project on
BOOT/BOOM/BOO/Turnkey basis in computer
education/ computer aided learning for schools for a
period at least 3 years as on date
And the Consortium Partner should either be a
registered company in India or registered under
Certificate of incorporation
- 31 -
Limited Liability Partnerships (registered under LLP
Act, 2008)
•
The Bidder/Prime Bidder or consortium partner
should have experience and relevant average annual
turnover of Rs. 20 Cr during the last 3 financial
years (2008-09, 2009-10, 2010-11) in similar type of
projects to bid for one region
And
The average annual turnover shall be in multiple of
Rs 20 Cr per region according to number of regions
the bidder is submitting his bid (i.e.to bid for a Single
Region turn over should be Rs. 20 Cr, for Two
Regions turn over should be Rs. 40 Cr, for three
regions turn over should be Rs 60 Cr and so on)
Audited Balance sheets along
with Profit and loss statements
with highlighted relevant
figures (in case the audited
financial statements do not
reflect the above, Statutory
Auditors’ certificate on the
actual relevant figures should
be provided with bids)
•
The Bidder/Prime Bidder or consortium partner
should have a positive Net Worth (Equity & reserve
plus surplus) as on 31-03-12
Statutory Auditors’ certificate
with relevant workings derived
from figures given in the
Audited financial statements
shall be provided.
•
Maximum of TWO companies allowed in Consortium,
including Prime Bidder. And the financial stake of
Prime Bidder should be atleast 51%
Agreement between the prime
bidder and the consortium
partner to be provided.
•
The Bidder/Prime bidder and or its consortium
partner should not be an entity blacklisted by Central
or any state government or Public Sector
undertakings, at the time of submission date.
Self-declaration on company’s
letter head duly signed by
authorized personnel should be
attached as a documentary
proof for the same. (Annexure
1, Form 6)
•
Bidder should have two types of experience
a. Experience in providing computer education/
computer aided learning for school in similar
project
b. Experience in Computer H/W Supply,
installation & maintenance in similar school
project in India
Successful completion
certificate from the authorized
personnel in the client
organization and Work orders
should be submitted along with
the Bid. For ongoing projects
work orders should be
submitted.
- 32 -
For Experience (a)
Bidder/Prime Bidder or Consortium partner should
have experience in implementing computer
education/computer aided education in at least 500
schools within the last 3 years in similar project in
India.
For Experience (b)
Bidder/Prime Bidder or Consortium partner should
have experience in Computer H/W Supply,
installation & maintenance in similar project
NOTE:In case of consortium, Prime Bidder &
Consortium partner should have at least one type of
experience each.
•
Should have executed 1 similar Project of
minimum worth Rs.20.0 Cr to bid for a Single Region
( project minimum worth should be Rs. 40 Cr each to
bid for two regions and should be minimum Rs 60 Cr
for three regions and so on)
Or
2 similar Projectsof minimum worth Rs.15.0 Cr
each to bid for a Single Region ( project minimum
worth should be Rs. 30 Cr each to bid for two regions
and should be minimum Rs. 45 Cr each, for three
regions and so on)
Or
3 similar Projects of minimum worth Rs.10.0 Cr
each to bid for a Single Region ( project minimum
worth should be Rs. 20 Cr each to bid for two regions
and should be minimum Rs. 30 Cr each, for three
regions)
Successful completion
certificate from the authorized
personnel in the client
organization and Work orders
should be submitted along with
the Bid. For ongoing projects
work orders should be
submitted.
• The Prime Bidder should possess certifications on Copy of relevant certifications
- 33 -
ISO 9001:2000 (or above). should be attached with the bid
•
Bidder shall have to furnish Manufacturer’s
Authorization form (MAF) from the principal
Manufacturer/ OEM for proposed computer hardware
and all types of software.
• The computer hardware/ share computing
solutions should have been supplied in
minimum 2000 Govt/ Semi Govt/ Govt
Aided school in India during last 3 years
• UPS, Generator, Printer and Integrated
Computer Projector should have been
supplied in minimum 1000 Govt/ Semi Govt/
Govt Aided school in India during last 3
years
• In case that the bidder himself is the OEM
then MAF is not required
It is binding on bidder to provide/supply
hardware/software for which he has quoted and
submitted MAF of OEM and Demo set.
authorization of the OEMs
(Annexure 6)
Note:
• Definition of Similar Project: The projects which involves supply and maintenance of hardware
and related education content, providing teachers for teaching computer education/ computer
aided learning, supply of consumables related to computer education in school in
BOOT/BOOM/BOO/Turnkey basis model.
• A checklist as per the format given in Annexure1 - Pre-qualification Criteria Checklist and Forms
should be attached with the bid. In absence of the requisite format for the above desired
information, DES&HSholds the right to summarily reject the bids during the pre-qualification stage
itself.
• 3.4 Technical Evaluation
Each Proposal will be evaluated according to the following criteria, but not limited to:
• The quality, responsiveness, responsibility, ease of use, reliability and comprehensiveness of the
proposed solution, technologies, other strategic dimensions and services incorporated in the proposed
solution.
- 34 -
• Bidder understands the project’s requirements as reflected in the approach / options presented by the
Bidder of the solution offered.
• The evaluation will measure if the Bidder’s proposed solution meets project’s service needs as outlined
in the RFP. Site Inspections and Management Interviews, if requested by DES&HS, will be factored into
the evaluation.
• The evaluation will be made based on Bidder’s responses to all RFP requirements including, but not
limited to, data from the Bidder’s Proposal, questions and answers, Bidder qualifications, expertise and
relevant experience.
• Bidder demonstrates the ability to make available the key personnel at the time of contracting and post
key personnel on the project thereafter.
• The Bidder understands the MIS requirements of this project and approach presented by the Bidder in
developing the same. The Bidder may also choose to demonstrate expertise in tools (if applicable) for
developing the solution.
• The Bidder’s expertise in imparting education to teachers/trainers/users as well as the bidder’s
experience in implementing similar projects.
• Bidder’s ability to provide the needed support (installation, support, maintenance, training etc.),
references confirming past success in similar projects, use of appropriate methodologies, technologies
and products, ability to provide integrated software solution etc.
• The Bidder’s Design, Development and Implementation Plan, its deployment of sound project
management strategy and its allocation of sufficient resources to address all aspects of its proposed
solution will also be evaluated.
All successful bidders should demonstrate a similar lab preferably within Mumbai region with proposed
technology to DES&HS and running similar software as proposed.
The Committee with the help of experts will be set up to evaluate the content, educational software and
methodology and approach for implement of the project. The bidder may have to give presentation to the
committee as per above credential.
Annexure-2 gives the technical bid formats as per which the bidder is required to submit the bid document.
The evaluation committee shall evaluate the Technical Bids on the basis of the technical evaluation criteria
provided in the RFP (Annexure 2). Bidders are required to score a minimum of 50 marks out of the total
100 Marks in the technical evaluation criteria. The bidders satisfying the minimum technical qualification
criterion based on their Technical Scores shall be qualified to participate in the commercial bid opening.
• 3.5 Financial Evaluation
The financial evaluation of the bid would be carried out for bidders who have been technically qualified.
The details about the bid formats and the bidder selection criterion are as follows:
• Commercial bid formats & Marking
Bidders shall quote for the entire Project on a single responsibility basis on the following lines:
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• Bidders intending for commercial bid should necessarily give the financial details in the format
given in Annexure 3 (Form 16). All the financial details should be given in the prescribed format
only and in accordance to the details and terms and conditions as mentioned in the RFP. It may
be noted that the responsibility to make the solution perform, is that of the Implementation partner
(hence the bidder is expected to understand the RFP in all respect). In case the IP does not
consider any hardware / software / system / any other expenses which would hamper the
performance as per SLAs mentioned in RFP, the IP would provide them, without any additional
cost to DES&HS.
• The financial evaluation shall be based on Lowest Offer. Lowest bidder will be adjudicated as the
“Best Value Bidder” for award of the Project.
• The bid should be comprehensive and inclusive for all the services to be provided by the bidder as
per scope of his work. The payments would be made to selected bidder on the basis of the bid
submitted and further negotiations between DES&HSand the bidder only. No separate payment
shall be made for services that are to be delivered by the IP as part of his scope of work for this
project.
• The prices quoted shall be inclusive of all taxes, duties and statutory payments excluding service
tax incident upon the bidder and it shall be a fixed price bid. Once the prices have to be submitted
as part of Commercial bid to DES&HS, no change / modification will be entertained for any cause
whatsoever. The prices once provided by the bidder will be valid for the entire period of validity of
the bid (till completion of project for the selected bidder as Implementation Partner).
• Any increase in the rates of taxes, duties, charges and levies at a later date and during the tenure
of the bid/ project will be to the account of the bidder while the bidder shall extend the advantage
of decrease in taxes to DES&HS.
• The IP shall be responsible for the costs towards travel / stay, daily allowance or any other
allowances with respect to their staff deployed for the execution of this project before or after the
award of the contract.
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• 4. Payment Terms
The terms of payment will be governed by terms of the Contract between the Director of Education
(Secondary & Higher Secondary) Maharashtra State, Pune 411 001 and the Contractor. Payment to the
contractor shall be made strictly as per the terms of the Contract on a per school basis within 30 days after
the receipt of valid request for payment with the certificate on satisfactory performance by the concerned
School Head Master and third party agency appointed by DES & HS. The payments will be made in the
following manner:
• 30% payment will be made on satisfactory commissioning and installation of hardware and
delivery and installation of education related software (including operational handbook and
user manuals in Marathi & English) at each school within 90 days from the date of
agreement and satisfactory report by concern school head master & TPA appointed by
DES&HS.
ii) 5% payment will be made every semester (Total of 50% payment) as per the payment
schedule after considering the SLAs, subject to recovery of penalty or any other dues as
per the payment schedule after considering the SLAs. First installment being paid 90 days
from the date of certificate of successful completion issued by Director of Education
(Secondary & Higher Secondary) Maharashtra State, Pune 411 001 for each School and
satisfactory report by concern school head master & TPA appointed by DES&HS.
iii) Balance 20% payment will be made based on the performance of students to be adjudged
in the annual examination in computer subject conducted by Govt. of Maharashtra,
Director of Education (Secondary & Higher Secondary). DES&HS may also use services
of a Third Party Auditor to adjudge the performance of students in lieu of examinations. So
every year the contractor will be eligible for 4% payment through this mechanism. The
payment towards performance will be made as per the table mentioned below.
Performance Based Payment:
The performance of the students must be gauged on yearly basis (per school) by third
party auditor appointed by DES&HS. The students passing should score 60% marks in computer
subject. The payment to the Contractor for the performance based payment (per school) will be as
per the table below:
Sr. No. (%) of Students Passed Payment towards
performance
1 70 to 100 % Students 100% Payment
2 60 to 70 % Students 75% Payment
3 50 to 60 % Students 50% Payment
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4 40 to 50 % Students 25% Payment
5 (less than) < 40 % Students 0% Payment
v) All payments will be subjected to tax deduction at source as applicable at the prevailing tax rates.
The decision of Director of Education (Secondary & Higher Secondary) Maharashtra State, Pune 411 001
in this regard will be final and binding and no disputes in this regard will be entertain.
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• General Conditions
• 5.1 Bidding Document:
The following documents shall be part of Contract -
• Any modification or amendment issued by DES&HS prior to Bid submission date, along with documents submitted for prequalification.
• Correspondence between DES&HS and bidder after opening the bid and prior to letter of acceptance.
• Agreement on Stamp paper.
• Letter of Acceptance & Work Order.
• Tender Notice & Detailed Tender Notice.
• Instructions to Bidders.
• General Conditions of Contract.
• Amendments to the Conditions of Contracts
• Declaration of Contractor and Tender Form ‘C’
• Scope of Work.
• Technical Specifications of the items.
• 5.2 Clarification of Bidding Documents:
The clarification referred to as Common Set of Deviations (CSD) and shall form part of Bid documents
which will also be common and applicable to all Bidders. Common Set of Deviations issued if any by
DES&HS will form Part and parcel of the Bid Document.
• 5.3 Amendments to Bidding Documents:
At any time prior to the deadline of submission of bid, DES & HS may for any reason, whether at his own
initiative or in response to the clarification requested by a prospective bidder, modify the bid document by
issuance of corrigendum. The corrigendum will be uploaded on the web site or issued through notice in
hardcopy. The bidder shall download the same from website and incorporate the same in the bid and will
be binding on the bidders.
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• 5.4 Language of the Bid:
The language of bid shall be English.
• 5.5 Documents Comprising Bid:
The bid to be prepared by bidder shall comprise of the form of bid and appendices thereto, the bid security,
the information on eligibility and qualification. Relevant information and any other material required to be
completed and submitted in accordance with the instructions to bidders embodied in bid document and
standard contract document. The forms and data provided in this document shall be used without
exception.
• 5.6 Bid Prices:
The bidder shall quote his offer as prescribed in Form of Bid, to be submitted as per procedure set in
Instruction to bidders.
1) The financial bid/ commercial bid as prescribed should be filled region wise on rate per school
basis. There are total 10 groups/regions. The bidder has choice to submit bid for any number of group
according to qualification criteria mentioned in the tender document / DTN.
2) The rate quoted by the Bidder shall be same for all the schools in the group for which it is
submitted.
3) The bidder has to quote the rate for all the schools in the groups as mentioned in the bid
documents and partial bidding will rejected as non-responsive bid
• 5.7 Currency of Bid and Payment:
All prices and rates quoted by the bidder shall be entirely in Indian Rupees only. All the payments shall be
made in Indian Rupees only.
• 5.8 Bid Validity:
Validity of the bid shall be 120 working days and shall be reckoned from the last date of submission of bids
and thereafter until it is withdrawn by notice in writing duly addressed to the authority opening the bid.
Such withdrawal before 120 working days shall effective from the date of receipt of notice by DES & HS.
• 5.9 Format and Signing of Bid:
1) All pages of the bid document in original shall be signed by a person duly authorized to sign on
behalf of the Bidder. All pages of the bid where entries or amendments have been made shall be initialed
by the person signing the bid.
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2) The bid shall contain no alterations or additions, except those to comply with instructions issued
by DES & HS, or as necessary to correct errors made by the bidder in which case such corrections shall
be initialed by the person signing bid.
• 5.10 Submission of Bids:
MANNER OF SUBMISSION OF TENDER AND ITS ACCOMPANIMENTS:
“The tender shall be submitted online only.”
• 5.11 Award of Contract:
• AWARD CRITERIA: DES&HS will award the contract to a bidder / bidders whose bid has been
found to satisfy all the requirements of bid document and who is having the lowest bidin particular
region. The 5000 schools are divided in 10 groups. The bidder has to submit the Commercial bid
separately filled for each group, according to number of groups he is willing to submit.
• DECIDING AWARD OF CONTRACT: The process of decision and award of contract shall be as
under:-
• The bidder with the Lowest one (L1 bidder) in particular region will be considered for allotment of
tender in that region
• If same rate is quoted by more than one bidder for a particular region, then department reserves
the right to take further decision
• In case L1 defaults and L1 rates found to be reasonable, then Department holds the right to award
L2 at L1 rate
• DES&HS reserves the right to reject any or all offers received from the bidders without assigning
any reasons.
• 5.12 DES&HSs Right to Reject:
DES&HS reserves the right to accept or reject any bid, to cancel the bid process and reject all the bids at
any time prior to award of contract without thereby incurring any liability to the affected bidders or any
obligation to inform affected bidders of the ground of DES&HS’s action.
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• 5.13 Notification of Award:
Prior to the expiration of bid validity period or any such extended period, DES & HS will notify the
successful bidder in writing by a registered letter that his bid has been accepted. This letter (herein after
called as letter of acceptance) shall name the sum, which DES & HS will pay to bidder/operator as
prescribed in contract. The notification of award will constitute formation of contract. Upon furnishing the
performance security by the successful bidder & after signing the contract agreement, the work order will
be issued by the Director of Education (Secondary and Higher Secondary), Maharashtra State, Pune.
• 5.14 Corrupt or Fraudulent Practices:
DES&HS requires that the bidders shall observe the highest standards of ethics the execution of the
contracts. In pursuant to this policy, DES&HS,
1) Defines, for the purpose of this provision, term set forth as below
i) “Corrupt Practice” means the offering, giving, receiving or soliciting of anything of value to
influence the action of the public official in the procurement process or contract execution; and
ii) “Fraudulent Practice” means a misrepresentation of facts in order to influence a procurement
process or execution of the contract to the detriment of DES & HS.
2) Will reject a proposal for award, if it determines that the bidder recommended for award has
engaged in corrupt or fraudulent practices in competing for the contract in question.
3) Will declare a firm ineligible, either indefinitely or for a stated period of time, to be awarded any
DES&HS contract, if it at any time determines that the firm has engaged in corrupt or fraudulent practices
in competing for, or in executing DES&HS contracts.
• 5.15 Acceptance and Withdrawal:
a. The final acceptance of the tender would be entirely vested with the Government of
Maharashtra, who reserves the right to accept or reject any tender, without assigning any
reason whatsoever. There is no obligation on the part of Government to communicate in
any way with rejected bidders. After acceptance of the tender by the Government, the
Bidder shall have no right to withdraw his tender or claim higher price.
b. Tenders with incomplete information are liable for rejection.
c. For each category of qualification criteria, the documentary evidence is to be produced
duly signed & sealed by the contractor, serially numbered and enclosed with respective
bids. If the documentary proof is not enclosed for any/all criteria the Tender is liable for
rejection.
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d. If any information given by the contractor is found to be false / fictitious, the bidder will be
liable for debarring for 3 years from participating in any Maharashtra State Government
tenders.
e. The Bidder has to submit an undertaking in the prescribed format in the technical bid that
he accepts all the technical and financial/commercial tender conditions and shall abide by
the same fully.
• Fee for Computer Education:
No fee shall be collected from the School Students or the School authorities by the agencies
selected through the Tender.
• Escalation and Issue Monitoring:
The IP will be required to establish a well-defined escalation procedure for resolution of any
dispute. The same will need to be approved from competent authority of DES&HS. The IP will also
maintain a list of the issues which could affect the functioning and services of the Corporation.
• Auditing:
DES&HS shall appoint Third Party Agency for the project tracking and progress reporting. Third
Party will be doing pre-dispatch inspection, hardware installation & commissioning inspection, lab
facility inspection, application & software test and regular inspections during operation and
maintenance phase.
• Dispute Resolution:
Any dispute or difference whatsoever arising between the parties to this Agreement out of or
relating to the construction, meaning, scope, operation or effect of this Agreement or the validity of
the breach thereof, which cannot be resolved through the application of the provisions of the
Governance Schedule, shall be referred to a sole Arbitrator to be appointed by mutual consent of
both the parties. The provisions of the Arbitration and Conciliation Act, 1996 will be applicable and
the award made there under shall be final and binding upon the parties hereto, subject to legal
remedies available under the law. Such differences shall be deemed to be a submission to
arbitration under the Indian Arbitration and Conciliation Act, 1996, or of any modifications, Rules or
re-enactments thereof. The Arbitration proceedings will be held at Pune, India.
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• 6 Other Terms and Conditions:
• The computer labs in the school should be available to school students and will not be given for
any other usage in any case.
• The computer lab after school hours may be used by the school students, under the supervision of
Lab teacher.
• The electricity charges for running the computer centers during and after the school hours shall be
borne by the contractor as per the sub-meter fixed. The Contractor will fix the sub-meter. The
contractor is to ensure that Electrical wiring is inclusive of providing standard earthing and also to
ensure that LAN Cabling is inclusive of providing cables, I/O boxes, PVC casing as per
requirement and fitting, fixing and integration etc. at each site.
• The normal school hours will be between 7:30 A.M and 5.30 P.M subject to any variation as may
be notified from time to time.
• Bid Proposals with incomplete information or not in accordance with instructions or without EMD
are liable to be rejected.
• Competent Authority will have the right to inspect the centers of the bidder already in operation for
verification purposes mentioned in the Technical Proposal.
• No equipment shall be removed from the school premises by the contractor without the
concurrence of the school Head Master including for the purpose of replacement, service etc.
• The Computer centers must be available for inspection by the competent authority at all times.
• The Computer centre will be utilized by DES&HS for IT enriched training in other subjects and
computer related work. However, the cost of the same if any will be decided by the committee
constituted by the Government for the purpose.
• The rate to be quoted must be including all the components mentioned in the Tender.
• The Director of Education (Secondary & Higher Secondary) Maharashtra State will appoint Third
Party Agency who would be doing the project tracking and progress reporting to the Director.
• Insurance should be made for full value against theft, burglary, fire and natural calamity.
• The bidder shall give compliance that no pirated software shall be installed on the computer
system in the labs
• The Pre dispatch inspection and acceptance test shall be done by Department or through third
party identified by DES&HS. If any goods or its component fails to meet the specifications, bidder
shall replace the goods or its component with required specification or higher within 15 days of
such inspection.
• Bidder will have to procure all the licenses of the software’s on the name of Director of Education
(Secondary & Higher Secondary) Maharashtra State and the original copy of the same shall be
deposited by the successful bidder at the Department’s office after signing of the contract and
before the installation of the software at any of the sites.
• Bidder should produce a satisfactory installation certificate issued by the third party agency
appointed by DES&HS & Headmaster of the school and counter signed by the Education Officer of
that particular region to the Director of Education (Secondary & Higher Secondary) Maharashtra
State, Pune 411 001. Director of Education (Secondary & Higher Secondary) Maharashtra State,
- 44 -
Pune 411 001 will consider for semester payments only after receipt of satisfactory report and
Acceptance Test report.
• The Bidder shall provide & maintain software updates, security patches & any other patches
directly from the OEM / Principal manufacturer for software like operating system, database,
Antivirus security, productivity suite software etc. for the entire period of contract (5 Years) from
time to time at no additional cost to the Government to meet the requirements of security and
quality of system software.
• The bidder should ensure that hardware warranty starts from installation date.
• The bidder should ensure that minimum salary paid to teacher deployed in the labs is Rs 8000/-
per month. The IP should also ensure that the teacher gets 10% annual increment and IP should
follow all the Labordepartment guidelines, wherever applicable. DES & HS can ask for salary proof
at any given point.
• Bidder shall carry out painting of Computer Lab to maintain good look and feel wherever felt
necessary.
• The Director of Education (Secondary & Higher Secondary) Maharashtra State, Pune 411001,
shall have the right to change / modify the school location and to replace a school location with
other school or a junior college with same terms and conditions. Bidder shall not be eligible for any
increase in contract amount due to this change on what so ever reason. Director of Education
(Secondary & Higher Secondary) Maharashtra State, Pune 411 001 shall have right to
increase/decrease the number of schools and contract amount shall be increased or reduced
accordingly.
• The manufacturer of the product (OEM) should be ISO 9001:2000 process certified for
manufacturing.
• All the hardware such as Computer System/Nodes, Printer, UPS, Integrated Computer
Projector, Multimedia speakers and Generator will be inspected and tested at the company site by
the technical person/third party agency appointed by the Director Education (Secondary & Higher
Secondary).
• 100% Computers will have to undergo burn in test for minimum of 24 hours at the company site.
• The tendering authority or its duly authorized representative/committee shall at all reasonable time
have access to the Bidder premises and shall have the power at all reasonable time to inspect and
examine the materials and workmanship of the goods/ equipment/ machineries used / consumed
during manufacturing process or afterwards as may be decided. In case of desktops and UPS the
Pre-Dispatch Inspection (PDI) shall be made at the Hardware (OEM) Manufacturer’s Factory site
(at Bidder cost) by the technical team/inspection committee appointed by Director, (Secondary &
Higher Secondary Education). In case of other hardware the inspection can be made at
factory/godown (at Bidders cost). The inspection period would be inclusive in the duration provided
for the complete delivery & installation under the project. The Bidder will not supply the hardware
directly to the schools without PDI. The PDI will be completed within 15 days of receiving the
request in writing from the Bidder, the time taken for PDI is included in the delivery period. Bidder
would supply & install only those makes & models of hardware/software which have been
accepted during technical evaluation. No other hardware (make & model)/software will be supplied
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which is not quoted or not approved during the technical evaluation. The hardware/software items
not quoted or not technically approved shall be rejected during the PDI.
• The bidder will not be allowed to move, remove and change any of the equipment’s installed under
this Tender without prior written permission of the Director of Education (Secondary & Higher
Secondary).
• Transfer of Assets to Director of Education (Secondary & Higher Secondary) Maharashtra State,
Pune 411 001 at the end of Contract period: The bidder shall transfer all the assets created under
the project to Director of Education in working condition at a value of Re.1/- .
• Tenders will be accepted only from those who have purchased tender document of Rs. 25,000/-
from the Director of Education (Secondary & Higher Secondary) Maharashtra State, Pune 411
001. (Download facility provided.)
• All disputes will be subjected to Pune Jurisdiction.
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• 7 Termination And Exit Management
• 7.1 Termination of Contract
• 7.1.1 Termination for Default
DES&HS, without prejudice to any other remedy for breach of Contract, by written notice of defaultsent to
the IP, may terminate the Contract fully or in part:
• If the IP fails to deliver any or all Contracted services as per service standards specified in
theContract, or
• If the IP fails to perform any other obligation(s) under the Contract, or
• If the IP in the judgment of the Authorized Representative of DES&HS, has engaged incorrupt or
fraudulent practices in competing for or in executing the Contract.
• 7.1.2 Termination for Insolvency
DES&HS may at any time terminate the Contract by giving written notice to the IP, if the operatorbecomes
bankrupt or otherwise insolvent. In this event, termination will be without compensation to theIP, provided
that such termination will not prejudice or affect any right of action or remedy whichhas accrued or will
accrue thereafter to the DES&HS.
• 7.1.3Termination for Convenience
DES&HS, by written notice sent to the IP, may terminate the Contract, in whole or in part, atany time for its
convenience. The notice of termination shall specify that termination is for itsconvenience and the IP will be
given 3 months before termination of contract takes place. In case oftermination for convenience, the
DES&HS would pay to the IP cost of services provided till the date of the termination and depreciated cost
of the equipment supplied. Deprecation would be calculated on the basis of a straight line method
assuming the useful life as 5 years from the date of the commissioning.
• 7.1.4Force Majeure
The IP shall not be liable for forfeiture of its Implementation Guarantee, Performance Security,Liquidated
Damages, or termination for default if and to the extent that it’s delay in performance or otherfailure to
perform its obligations under the Contract is the result of an event of Force Majeure.For purposes of this
clause, “Force Majeure” means an event beyond the control of the operator and notinvolving the operator’s
fault or negligence, and not foreseeable. Such events may include, but are notrestricted to, acts of the
DES&HSin its sovereign capacity, wars or revolutions, fires, naturaldisasters, terrorism, declarations of
governments, epidemics, quarantine restrictions and freightembargoes.If a Force Majeure situation arises,
operator shall promptly notify the Authorized Representative, DES&HS, GoM, in writing of such condition
and the cause thereof. Unless otherwise directed by theAuthorized Representative, DES&HS, GoM, in
writing, the operator shall continue to perform itsobligations under the Contract as far as is reasonably
practical, and shall seek all reasonable alternativemeans for performance not prevented by the Force
Majeure event.
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• 7.2 Exit Management
• 7.2.1 Purpose
This clause sets out the provisions which will apply on expiry or termination of the “Contract Agreement”. In
the case of termination of the Contract Agreement due to any illegal activity performed by the IP during/ as
part of the activities related to the project, the DES&HS shall have the right to, at its sole discretion; apply
this clause with or without seeking an appropriate remedy from the IP.
• 7.2.2 Transfer of Assets
DES&HS during the Project Implementation Phase and Operation and ManagementPhase is entitled to
serve notice in writing on the IP at any time during the exit management period as detailed hereinabove
requiring the IP to provide DES&HS or its nominated agencies with a complete and up to date list of the
Assets within 30 days of such notice. Upon service of a notice as mentioned in point above, the following
provisions shall apply:
Implementation of Smart Card based PDS in Haryana
• All the Assets to be transferred to DES&HS on the last day of the exit management period which
shall be prescribed the DES&HS in case of termination of contract or at the end of the contract
period.
• That on the execution of clause 7.1.3, the IP and any individual assigned for the performance of
the services under this clause must handover or cause to be handed over all Confidential
Information and all other related materials in its possession, including all the hardware supplied by
IP under this clause to DES&HS.
• That the products and technology delivered to DES&HS during the contract term or on expiry of
the contract duration must not be sold or re-used or copied or transferred by IP to other locations
without prior approval of DES & HS. All hardware supplied, software & documents etc. used by IP
for the DES&HS shall be the legal properties of DES & HS.
• 7.2.3 Cooperation and Provision of Information
During the exit management period:
• The IP will allow DES&HS or its nominated agencies access to informationreasonably required to
define the then current mode of operation associated with theprovision of the services to enable it
to assess the existing services being delivered;
• Promptly on reasonable request by the DES&HS or its nominated agencies, theIP shall provide
access to and copies of all information held or controlled by it whichit have prepared or maintained
in accordance with the MSA, the Project Implementation,the Operation and Management SLA
relating to any material aspect of theservices (whether provided by the IP). DES&HS or its
nominated agenciesshall be entitled to copy all such information. Such information shall include
detailspertaining to the services rendered and other performance data. The IP shall
permitDES&HS or its nominated agencies and/or any Replacement IP to havereasonable access
to its employees and facilities as reasonably required to understandthe methods of delivery of the
services employed by the IP and to assist appropriateknowledge transfer.
Revised RFP for Selection of System Integrator for Implementation of Smart Card based PDS in H
- 48 -
• 7.2.4 Confidential Information, Security and Data
The IP will promptly on the commencement of the exit management period supply tothe DES&HS or its
nominated agencies the following:
• Information relating to the current services rendered and customer satisfaction surveysand
performance data relating to the performance in relation to the services; and
• Documentation relating to Intellectual Property Rights; and
• DES&HS data and confidential information; and
• All current and updated departmental data as is reasonably required for purposes of DES&HS or
its nominated agencies transitioning the services to its Replacement IP in areadily available
format; and
• All other information (including but not limited to documents, records and agreements)relating to
the services reasonably necessary to enable DES&HS Department or its nominatedagencies, or
its Replacement IP to carry out due diligence in order to transition theprovision of the Services to
DES & HS or its nominated agencies, or its ReplacementIP (as the case may be).
• Before the expiry of the exit management period, the IP shall deliver to DES & HSor its nominated
agencies all new or up-dated materials from the categories set out in point
• Before the expiry of the exit management period, unless otherwise provided under the
MSA,DES&HS or its nominated agencies shall deliver to the IP all forms of IPconfidential
information which is in the possession or control of DES&HS or itsnominated agencies or its users.
• 7.2.5 Employees
Promptly on reasonable request at any time during the exit management period, the IP shall, subject to
applicable laws, restraints and regulations (including in particular thoserelating to privacy) provide to
DES&HS or its nominated agencies a list of all employees (withjob titles) of the IP dedicated to providing
the services at the commencement of the exitmanagement period. The IP shall ensure the appointed
teachers should be duly paid in the exit management period.
• 7.2.6 Transfer of certain agreements
On request by DES&HS or its nominated agencies, the IP shall effect suchassignments, transfers,
innovations, licenses and sub-licenses as DES&HS may require infavor of DES&HS or its nominated
agencies, or its Replacement IP in relation toany equipment lease, maintenance or service provision
agreement between IP and thirdparty lessors, IPs, or IP, and which are related to the services and
reasonablynecessary for the carrying out of replacement services.
• 7.2.7 Right of Access to Premises
• At any time during the exit management period, where Assets are located at the IP'spremises, the
IP will be obliged to give reasonable rights of access to or, in the case ofAssets located on a third
party's premises, procure reasonable rights of access to DES&HSor its nominated agencies,
and/or any Replacement IP in order to inventorythe assets.
• The IP shall also give DES&HS or its nominated agencies, or any ReplacementIP right of
reasonable access to the IP's premises and shall procure DES&HSor its nominated agencies and
any Replacement IP rights of access to relevant thirdparty premises during the exit management
period and for such period of time followingtermination or expiry of the MSA as is reasonably
necessary to migrate the services to DES&HSor its nominated agencies, or a Replacement IP.
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• 7.2.8 General Obligations of the IP
• The IP shall provide all such information as may reasonably be necessary to effect asseamless a
handover as practicable in the circumstances to DES&HS or its nominated agencies or its
replacement IP and which the IP has in its possession or control at any time during the exit
management period.
• For the purposes of this Clause, anything in the possession or control of any IP orassociated entity
is deemed to be in the possession or control of the IP.
• The IP shall commit adequate resources to comply with its obligations under this ExitManagement
Clause.
• 7.2.9 Exit Management Plan
• The IP shall provide DES&HS or its nominated agencies with a recommended exitmanagement
plan ("Exit Management Plan") which shall deal with at least the following aspects of exit
management in relation to the MSA as a whole and in relation to the ProjectImplementation, the
Operation and Management SLA.
• A detailed programme of the transfer process that could be used in conjunction with aReplacement
IP including details of the means to be used to ensure continuingprovision of the services
throughout the transfer process or until the cessation of theservices and of the management
structure to be used during the transfer; and
• Plans for communication with such of the IP's staff, suppliers, customers and anyrelated third party
as are necessary to avoid any material detrimental impact ondepartment’s operations as a result of
undertaking the transfer; and
• If applicable, proposed arrangements for the segregation of the IP's networks fromthe networks
employed by DES&HS or its nominated agencies and identificationof specific security tasks
necessary at termination; and
• Plans for provision of contingent support to DES&HS or its nominated agencies, andReplacement
IP for a reasonable period after transfer for the purposes of providingservice for replacing the
Services.
• The IP shall re-draft the Exit Management Plan annually thereafter to ensure that it iskept relevant
and up to date.
• Each Exit Management Plan shall be presented by the IP to and approved by DES & HS or its
nominated agencies.
• In the event of termination or expiry of MSA, Project Implementation, Operation andManagement
SLA each Party shall comply with the Exit Management Plan.
• During the exit management period, the IP shall use its best efforts to deliver theservices.
• Payments during the Exit Management period shall be decided by the committee set up by
DES&HS for exit management.
• This Exit Management plan shall be furnished in writing to the DES&HS or its nominated agencies
within 90 days from the Effective Date of MSA.
- 50 -
• 8 Annexure
• 8.1 Annexure-1: Pre-qualification Criteria Checklist and Forms
The criterion for pre-qualification is as per the following checklist, to be attached by the Bidder with suitable
proofs against the checklist as part of the “pre-qualification bid”. Bidders are also required to attach the
Annexure 1 forms appropriately as part of the Pre-qualification Bid.
S.
No.
Qualifying Criteria Supporting documents
•
The Bidder/Prime Bidder in case of consortium
should be a company registered in India, under the
companies Act 1956 and should have been
implementing the similar project on
BOOT/BOOM/BOO/Turnkey basis in computer
education/ computer aided learning for schools for a
period at least 3 years as on date
And the Consortium Partner should either be a
registered company in India or registered under
Limited Liability Partnerships (registered under LLP
Act, 2008)
Certificate of incorporation
•
The Bidder/Prime Bidder or consortium partner
should have experience and relevant average annual
turnover of Rs. 20 Cr during the last 3 financial
years (2008-09, 2009-10, 2010-11) in similar type of
projects to bid for one region
And
The average annual turnover shall be in multiple of
Rs 20 Cr per region according to number of regions
the bidder is submitting his bid (i.e.to bid for a Single
Region turn over should be Rs. 20 Cr, for Two
Regions turn over should be Rs. 40 Cr, for three
regions turn over should be Rs 60 Cr and so on)
Audited Balance sheets along
with Profit and loss statements
with highlighted relevant
figures (in case the audited
financial statements do not
reflect the above, Statutory
Auditors’ certificate on the
actual relevant figures should
be provided with bids)
•
The Bidder/Prime Bidder or consortium partner
should have a positive Net Worth (Equity & reserve
plus surplus) as on 31-03-12
Statutory Auditors’ certificate
with relevant workings derived
from figures given in the
Audited financial statements
shall be provided.
• Maximum of TWO companies allowed in Consortium, Agreement between the prime
- 51 -
including Prime Bidder. And the financial stake of
Prime Bidder should be at least 51%
bidder and the consortium
partner to be provided.
•
The Bidder/Prime bidder and or its consortium
partner should not be an entity blacklisted by Central
or any state government or Public Sector
undertakings, at the time of submission date.
Self-declaration on company’s
letter head duly signed by
authorized personnel should be
attached as a documentary
proof for the same. (Annexure
1, Form 6)
•
Bidder should have two types of experience
a. Experience in providing computer education/
computer aided learning for school in similar
project
b. Experience in Computer H/W Supply,
installation & maintenance in similar school
project in India
For Experience (a)
Bidder/Prime Bidder or Consortium partner should
have experience in implementing computer
education/computer aided education in at least 500
schools within the last 3 years in similar project in
India.
For Experience (b)
Bidder/Prime Bidder or Consortium partner should
have experience in Computer H/W Supply,
installation & maintenance in similar project
NOTE:In case of consortium, Prime Bidder &
Consortium partner should have at least one type of
experience each.
Successful completion
certificate from the authorized
personnel in the client
organization and Work orders
should be submitted along with
the Bid. For ongoing projects
work orders should be
submitted.
•
Should have executed 1 similar Project of
minimum worth Rs.20.0 Cr to bid for a Single Region
( project minimum worth should be Rs. 40 Cr each to
bid for two regions and should be minimum Rs 60 Cr
Successful completion
certificate from the authorized
personnel in the client
organization and Work orders
should be submitted along with
- 52 -
for three regions and so on)
Or
2 similar Projectsof minimum worth Rs.15.0 Cr
each to bid for a Single Region ( project minimum
worth should be Rs. 30 Cr each to bid for two regions
and should be minimum Rs. 45 Cr each, for three
regions and so on)
Or
3 similar Projects of minimum worth Rs.10.0 Cr
each to bid for a Single Region ( project minimum
worth should be Rs. 20 Cr each to bid for two regions
and should be minimum Rs. 30 Cr each, for three
regions)
the Bid. For ongoing projects
work orders should be
submitted.
•
The Prime Bidder should possess certifications on
ISO 9001:2000 (or above).
Copy of relevant certifications
should be attached with the bid
•
Bidder shall have to furnish Manufacturer’s
Authorization form (MAF) from the principal
Manufacturer/ OEM for proposed computer hardware
and all types of software.
• The computer hardware/ share
computing solutions should have been
supplied in minimum 2000 Govt/ Semi
Govt/ Govt Aided school in India during
last 3 years
• UPS, Generator, Printer and Integrated
Computer Projector should have been
supplied in minimum 1000 Govt/ Semi
Govt/ Govt Aided school in India during
last 3 years
• In case that the bidder himself is the
OEM then MAF is not required
It is binding on bidder to provide/supply
hardware/software for which he has quoted and
submitted MAF of OEM and Demo set.
authorization of the OEMs
(Annexure 6)
- 53 -
• 8.1.1 Form 1: General information of the bidders
General Information
Details of the Bidder
Name
Address
Telephone Fax
E-mail Website
Details of Authorized person
Name
Address
Telephone
(Mobile)
Telephone
(Landline)
•
• 8.1.2 Form 2: Information about the company
S.
No. Name of Bidder Company
Status of the
company (Public
Ltd./Pvt. Ltd.)
Details of Incorporation of
Company Details of Commencement of Business
Date ROC Ref. # Date
1.
Financial Details as per Audited Balance Sheet
S.
No.
Name Bidder Turnover & Profit of the Company
FY 2008-09 FY 2009-10 FY 2010-11 Average of last three FYs
Revenue Net Profit
After Tax
Revenue Net Profit
After Tax
Revenue Net Profit
After Tax
Revenue Net Profit After Tax
1
- 54 -
•
• 8.1.3 Form 3: Proposal cover letter
[Date]
To,
Director,
• DES&HS
Dear Sir,
Ref: RFP for Implementation of Information, Communication and Technology Scheme in Secondary
& Higher Secondary Schools in Maharashtra State.
Having examined the tender document, the receipt of which is hereby duly acknowledged, we, the
undersigned, offer to provide the Professional services as required and outlined in the RFP for proposed
project solution for D.E.S &H.S. To meet such requirements and provide such services as required and are
set out in the tender document. We attach hereto the tender technical response as required by the tender
document, which constitutes our bid.
We undertake, if our bid is accepted, to adhere to the implementation plan (Project schedule for providing
of proposed project put forward in RFP or such adjusted plan as may subsequently be mutually agreed
between us and D.E.S &H.S or its appointed representatives.
We agree for unconditional acceptance of all the terms and conditions set out in the tender document and
also agree to abide by this tender response for a period of SIX MONTHS from the last date of submission
of the bid document and it shall remain binding upon us with full force and virtue, until within this period a
formal contract is prepared and executed, this tender response, together with your written acceptance
thereof in your notification of award, shall constitute a binding contract between us and D.E.S &H.S.
We confirm that the information contained in this bid or any part thereof, including its exhibits, schedules,
and other documents and instruments delivered or to be delivered to D.E.S &H.S is true, accurate, and
complete. This bid includes all information necessary to ensure that the statements therein do not in whole
or in part mislead D.E.S &H.S as to any material fact.
We agree that you are not bound to accept any tender response you may receive. We also agree that you
reserve the right in absolute sense to reject all or any of the products/ service specified in the tender
response without assigning any reason whatsoever.
- 55 -
It is hereby confirmed that I/We are entitled to act on behalf of our corporation/company/ firm/organization
and empowered to sign this document as well as such other documents, which may be required in this
connection.
Dated this Day of 2012
(Signature) (In the capacity of)
Duly authorized to sign the Tender Response for and on behalf of:
(Name and Address of Company) Seal/Stamp of bidder
Witness Signature:……………………
Witness Name:………………………… Witness Address:………………………
- 56 -
• 8.1.4 Form 4: Bidder's Authorization Certificate
To
The Director,
• DES&HS
<Bidder's Name> --------------------------------------- <Designation>----------------------------------- is hereby
authorized to sign relevant documents on behalf of the Company in dealing with Tender of reference
<Tender No. and Date>----------------------------------------. He is also authorized to attend meetings and
submit Technical and Commercial information as may be required by you in the course of processing
above said tender.
Thanking you,
Authorized Signatory
<Name>
Seal
----------------------------
This tender document is not transferable
- 57 -
• 8.1.5 Form 5:Power of Attorney
Know by all men by these presents, We………………………………………………….(Name of the Bidder
and address of their registered office) do hereby constitute, appoint and authorize Mr. /
Ms………………………………(name and residential address of Power of Attorney holder) who is presently
employed with us and holding the position of …………………………………………….
as our attorney, to do in our name and on our behalf, all such acts, deeds and things necessary in
connection with our incidental to our Proposal for the Selection of Implementation Partner for establishing
computer labs including signing and submission of all documents and providing information / responses to
D.E.S &H.S, representing us in all matters before D.E.S &H.S, and generally dealing with D.E.S &H.S in all
matters in connection with our Proposal for the said Project.
We hereby agree to ratify all acts, deeds and things lawfully done by our said attorney pursuant to this
Power of Attorney and that all acts, deeds and things done by our aforesaid attorney shall and shall always
be deemed to have been done by us.
For ___________________________
Name:
Designation:
Accepted,
…………..(signature)
(Name, Title and Address of the Attorney)
Note:
• The mode of execution of the Power of Attorney should be in accordance with the procedure, if
any, laid down by the applicable law and the charter documents of the executant(s) and when it is
so required the same should be under common seal affixed in accordance with the required
procedure.
• The Power of Attorney shall be provided on Rs.100/- stamp paper.
• The Power of Attorney should be supported by a duly authorised resolution of the board of
directors of the Bidder authorizing the person who is issuing this power of attorney on behalf of the
Bidder.
- 58 -
• 8.1.6 Form 6: Declaration Non Blacklisted
To
The Director,
DES&HS
We confirm that we have not been banned or delisted by any Central or any State Government or Public
Sector Undertakings.
Thanking you,
Authorized Signatory
<Name>
Seal
----------------------------
• 8.2 Annexure 2: Technical bid format& Evaluation Criterion
The Technical Proposal should consist of the information mentioned in the table below.In case of any
deviations, the same needs to be provided as per the format mentioned in Annexure 2 Form 7.
• 8.2.1 Criteria/Sub Criteria and Point system for the evaluation of Technical bids
Sr.
no
Criteria Maximum
Marks
Method of allotting marks
1 No. of Government Schools /
Government aided Educational
institutions in which similar computer
Education / Computer Aided
Education program on
20 Sr No Bidders having
experience of
number of
schools
Allotment of
Marks
1 More than 20
- 59 -
BOOT/BOOM/BOO/Turnkey basis
implemented by the bidder in India.
11000
2 9001 to 11000 16
3 7001 to 9000 12
4 5001 to 7000 10
5 3001 to 5000 8
6 2001 to 3000 6
7 801 to 2000 4
8 501 to 800 2
9 Below 500 NIL
2 Average annual turnover in
computer education and / or
Computer aided education in similar
project (Proof to be attached) in last
three years i.e. 2009-2010, 2010-
2011 & 2011-2012
10 Sr No Bidders having
turnover of Rs in
crore
Allotment of
Marks
1 More than 100 10
2 81 to 100 8
3 51 to 80 6
4 41 to 50 4
5 20 to 40 2
6 Below 20 NIL
3 The number of states in India the
bidder is implementing CE/CAL/ICT
Project in last three years i.e.2009-
2010, 2010-2011, 2011-2012
10 Sr No No. of States Allotment of
Marks
1 Above 10 10
2 Above 8 8
3 Above 6 6
4 Above 4 4
5 Above 2 2
6 Above 1 1
4 Total Number of IT instructors ( proof
to be attached) in the payroll of the
company for at least one year in last
three year
10 Sr No Bidders having
IT instructors in
the payroll
Allotment of
Marks
1 More than 3000 10
2 1501 to 3000 7
3 751 to 1500 5
4 500 to 750 2
5 Methodology and Process for overall
implementation of projects
10 1 Project Plan 10
6 Text book based content
(educational software)
20 S.No. Features Allotment
of Marks
1 Multimedia
and Interactive
5
- 60 -
Content
2 Features and
functionality
5
3 Audio
narration
5
4 Educational
Value
5
7 MIS Dashboard 10 1 Tools and
Reports
proposed
10
8 Content of Computer Education 10 S.No. Features Allotment
of Marks
1 Multimedia
and Interactive
Content
3
2 Features and
functionality
2
3 Audio
narration
2
4 Educational
Value
3
Total 100
The Committee with the help of experts will be set up to evaluate the content, educational software and
methodology and approach for implement of the project. The bidder must submit a sample CD of education
and computer software proposed along with technical bid. The bidder may have to give presentation and
demo to the committee.
All the bidders will need to score an overall 50 marks out of the total 100 Marks in the Technical
evaluation criteria. The bidder satisfying minimum technical qualification criteria based on their
technical scores shall be qualified for Commercial bid opening.
- 61 -
• 8.2.2 Form 7: Format for deviation(s) from Scheduled Requirements
S. No.
(1)
Reference of Clause No. & Pg. No
(2)
Deviation in the Proposal
(3)
Brief Reasons
(4)
• 8.2.3 Form 8: Team Composition and Task Assignments
Important Note: The Bidders are required to furnish the following information for application customization/
development, Hardware/ Networking installation support, operations and maintenance of the IT/ network/
data infrastructure at the D.E.S &H.S
Professional Staff
Name of Staff Firm Area of Expertise Position Assigned Task Assigned
This information should be provided for all key staff, such as team leaders, project managers, technical
support staff, etc. The relevant CV’s of the professional staffs mentioned above are also required to be
given in the format provided under this section
- 62 -
• 8.2.4 Form 9: Curriculum Vitae (CV) for Proposed Professional Staff Template
1. Proposed Position [only one candidate shall be nominated for each position]:
2. Name of Firm [Insert name of firm proposing the staff]:
3. Name of Staff [Insert full name]:
4. Date of Birth: Nationality:
5. Education[Indicate college/university and other relevant specialized education of staff member, giving
names of institutions, degrees obtained, and dates of obtainment]:
6. Membership of Professional Associations:
7. Other Training [Indicate significant training since degrees under “5 – Education” were obtained]:
8. Countries of Work Experience: [List countries where staff has worked in the last ten years]:
9. Languages [For each language indicate proficiency: good, fair, or poor in speaking, reading, and
writing]:
10. Employment Record[Starting with present position, list in reverse order every employment held by
staff member since graduation, giving for each employment (see format here below): dates of
employment, name of employing organization, positions held, Project handled.]:
From [Year]: To [Year]:
DES & HS:
Positions held:
- 63 -
11. Detailed Tasks
Assigned
12. Work Undertaken that Best Illustrates Capability
to Handle the Tasks Assigned
[List all tasks to be
performed under
this assignment]
[Among theassignments in which the staff has been involved,
indicate the following information forthose assignments that best
illustrate staff capability to handle the project]
Name of assignment or project:
Year:_______________________________
Involvement Period: From <dd/mm/yy> To <dd/mm/yy>
Location:
Client:
Main project features:
Positions held:
Activities performed:
13. Certification:
I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly describes me, my
qualifications, and my experience. I understand that any wilful misstatement described herein may lead to
my disqualification or dismissal, if engaged.
Date:
[Signature of staff member or authorized representative of the staff] Day/Month/Year
Full name of authorized representative:
- 64 -
• 8.2.5 Form 10: Work Schedule Template
The bidder is to describe the work schedule for different tasks which the IP plans to start and accomplish
as part of the project, using the following format:
No. Activity
Resource/ Manpower
Allocated
Months
1 2 3 4 5 6 7 8 9 10 11 12 N
1
2
3
4
5
n
Duration of activities shall be indicated in the form of a bar chart.
The work schedule should reflect how and by when the bidder is expected to complete the assignment for
each of the component, as per the major deliverable in the scope of work of the IP and the timelines of
achieving the same as mentioned in the RFP.
• 8.2.6 Form 11: Project Description Template
S. No. Particular Details
• Citation Serial Number
• Name of Project
• Name of Client
• Address of Client
- 65 -
• Contact Person Name &
Mobile / Telephone
• Total Assignment Value (Rs)
• Start & End Date From: To:
• Project Timelines / Duration (in
months)
• Whether completed or ongoing
• If ongoing:
•
Completed activities
•
• No. of personnel man-months
provided by the Agency
• Project Team Size
• Name of key team personnel
involved and functions
performed by them
• Brief narrative description of Project:
• Plan for bringing knowledge
and experience from this
citation into the proposed
project
• 8.2.7 Form 12: Declaration for Completeness of the Bidding Documents
I, authorized representative of _________________________, hereby solemnly affirm that the complete
solution to accomplish the requirements of the RFP (and inter alia the SLAs) has been understood and has
been factored in the documents submitted as a part of pre-qualification, technical and financial bid for
“Selection of Implementation Partner for establishing and running computer labs”.
I also confirm that the company is not Blacklisted or Banned by any State / central Government or any
Government Institution in India. In the event of any deviation from the factual information/ declaration
D.E.S &H.S, Government of Maharashtra, reserves the right to terminate the contract without any
compensation to the IP.
- 66 -
Dated:
Signed & sealed: (Authorized representative of the firm)
Place:
• 8.2.8 Form 13: Declaration for Unconditional Bidding Documents
I, authorized representative of _________________________, hereby solemnly affirm that the Bid
documents submitted as a part of pre-qualification, technical and financial bid are unconditional in all
respect considered for “Selection of Implementation Partner for establishing and running computer labs”.
In the event of any deviation from the factual information/ declaration D.E.S &H.S, reserves the right to
terminate the contract without any compensation to the IP.
Dated:
Signed & sealed: (Authorized representative of the firm)
Place:
• 8.2.9 Form 14: Declaration for Complete Responsibility
I, authorized representative of Bidder ________________________________for the purpose of bidding for
“Selection of Implementation Partner for establishing and running computer labs”. I, hereby solemnly
affirm that we shall be solely liable and responsible for the completion and execution of the project in all
respects.
- 67 -
In the event of any deviation from the factual information/ declaration D.E.S &H.S, reserves the right to
terminate the contract without any compensation to the IP.
Dated:
Signed & sealed: (Authorized representative of the firm)
Place:
• 8.2.10 Form 15: Declaration for License Rights
I, authorized representative of _________________________, hereby solemnly affirm to the License
Rights as defined in this RFP document.
In the event of any deviation from the factual information/ declaration D.E.S &H.S, reserves the right to
terminate the contract without any compensation to the IP.
Dated:
Signed & sealed: (Authorized representative of the firm)
Place:
- 68 -
• 8.2.11 Form 16: Declaration for New Hardware & Software
I, authorized representative of _________________________, hereby solemnly affirm that all the software
and hardware for the project shall be bought after the signing of the agreement and any
upgrade/replacement of hardware or components throughout the period of the contract shall be with a new
(purchased within last 1 months) component unless specifically authorized by D.E.S &H.S.
In the event of any deviation from the factual information/ declaration D.E.S &H.S reserves the right to
terminate the contract without any compensation to the IP.
Dated:
Signed & sealed: (Authorized representative of the firm)
Place:
- 69 -
• 8.3 Annexure 3: Commercial Bid Format
To,
The Director,
• DES&HS
Subject: Selection of Implementation Partner for establishing and running computer labs.
Reference: Tender No: <TENDER REFERENCE NUMBER> Dated <DD/MM/YYYY>
Sir,
We, the undersigned Bidder, having read and examined in detail all the Tender documents in respect of
Selection of Implementation Partner for establishing and running computer labs do hereby propose to
provide services as specified in the Tender documents number <TENDER REFERENCE NUMBER>
Dated <DD/MM/YYYY>
• PRICE AND VALIDITY
• All the prices mentioned in our Tender are in accordance with the terms as specified in the RFP
documents. All the prices and other terms and conditions of this Bid are valid for a period of 180
calendar days from the date of opening of the Bid.
• We hereby confirm that our prices include all taxes. However, all the taxes are quoted separately
under relevant sections.
• We have studied the clause relating to Indian Income Tax and hereby declare that if any income
tax, surcharge on Income Tax, Professional and any other corporate Tax in altercated under the
law, we shall pay the same.
• DEVIATIONS
We declare that all the services shall be performed strictly in accordance with the Tender documents
except for the variations and deviations, all of which have been detailed out exhaustively in the following
statement, irrespective of whatever has been stated to the contrary anywhere else in our bid.
Further we agree that additional conditions, if any, found in the Tender documents, other than those
stated in deviation schedule, shall not be given effect to.
- 70 -
• TENDER PRICING
We further confirm that the prices stated in our bid are in accordance with your Instruction to Bidders
included in Tender documents.
• QUALIFYING DATA
We confirm having submitted the information as required by you in your Instruction to Bidders. In case
you require any other further information/documentary proof in this regard before evaluation of our
Tender, we agree to furnish the same in time to your satisfaction.
• BID PRICE
We declare that our Bid Price is for the entire scope of the work as specified in the RFP.
• PERFORMANCE BANK GUARANTEE
We hereby declare that in case the contract is awarded to us, we shall submit the Performance Bank
Guarantee as specified in the Annexure 5 of this document.
We hereby declare that our Tender is made in good faith, without collusion or fraud and the information
contained in the Tender is true and correct to the best of our knowledge and belief.
We understand that our Tender is binding on us and that you are not bound to accept a Tender you
receive. We confirm that no Technical deviations are attached here with this commercial Bid.
Thanking you,
Yours faithfully,
(Signature of the Bidder)
Designation
Seal.
Date:
Place:
Business Address:
•
• 8.3.1 Form 17: DECLARATION OF FINANCIAL PROPOSAL
To
Director of Education
(Secondary & Higher Secondary)
Central Building, Maharashtra State,
- 71 -
Pune - 411 001.
NOTE: Price Quotation (one for each region)
Sir,
I/We hereby submit our Proposal for _______________ region (write the name of the region) for
the supply of Computer Hardware, Educational Software’s, School Automation Software and connected
accessories and provision of computer education services as per the Scope of Work given in this Tender
document within the time specified and in accordance with the special Terms and Conditions as well as
Scope of work. The rates quoted on e-procurement platform in the prescribed format given below:-
Rate per school valid for the total 5 years (Contract Period)
Details Rate per school for Computer Hardware, Educational Software’s, School
Automation Software and connected accessories and provision of computer
education services as per the Scope of Work
In Figures
(in Rs.)
Rates to be quoted only on e-procurement platform
In Words
Rates to be quoted only on e-procurement platform
The bidder is free to choose any out of two options mentioned in RFP and have to quote for that
option only
Please Note:
• It is necessary for the bidders to fill in all the fields of the Commercial Bid format. The lump-sum
cost for any of the components (other than places wherever specified in the RFP) will not be
accepted and the bid may be rejected by D.E.S &H.S.
• 8.4 Annexure 4: Format for Bank Guarantee for Earnest Money Deposit
Whereas ------------------------------------------------------------ (hereinafter called 'the Respondent') has
submitted its proposal dated ---------------- in response to the RFP notice with reference no:________, for
Selection of Implementation partner for Implementation of Information, Communication and
Technology Scheme in Secondary & Higher Secondary Schools in Maharashtra State (hereinafter
called "the Proposal") to Director, DES&HS.
KNOW ALL MEN by these presents that WE -------------------------------------------- of ---------------------------------
------------------------------------ having our registered office at ------------ ---------------------------------------------------
- 72 -
(hereinafter called "the Bank") are bound unto the Director, D.E.S &H.S, (hereinafter called "the
Purchaser") in the sum of ---------------------- for which payment well and truly to be made to the said
Purchaser, the Bank binds itself, its successors and assigns by these presents. Sealed with the Common
Seal of the said Bank this ------------- day of --------------------------- 2012.
THE CONDITIONS of this obligation are:
1. If the Respondent withdraws its proposal during the period of validity of the proposal as specified
by the respondent on the Notice of Intent to submit proposal in response to RFP Notice
or
2. If the Respondent, having been notified of their selection fails or refuses to submit the required
Bank Guarantee or participate in the subsequent RFP process during the period of validity of its
proposal / selection.
We undertake to pay to the Purchaser up to the above amount upon receipt of its first written demand,
without the Purchaser having to substantiate its demand, provided that in its demand the Purchaser will
specify that the amount claimed by it is due to it owing to the occurrence of one or both of the two
conditions, specifying the occurred condition or conditions.
This guarantee will remain in force up to 45 days after the period of proposal validity, and any demand in
respect thereof should reach the Bank not later than the above date.
• 8.5 Annexure 5 – Format for Performance Bank Guarantee
To,
The Director,
DES&HS
Dear Sir,
- 73 -
PERFORMANCE BANK GUARANTEE – For the Selection of Implementation Partner for
Implementation of Information, Communication and Technology Scheme in Secondary & Higher
Secondary Schools in Maharashtra State, D.E.S &H.S
WHEREAS
M/s. (name of Bidder/Tenderer), a company registered under the Companies Act, 1956, having its
registered and corporate office at (address of the Operator), (hereinafter referred to as “our constituent”,
which expression, unless excluded or repugnant to the context or meaning thereof, includes its successors
and assigns), agreed to enter into a Contract dated …….. (herein after, referred to as “Contract”) with you
for Project of Selection of Implementation Partner for Implementation of Information,
Communication and Technology Scheme in Secondary & Higher Secondary Schools in
Maharashtra State D.E.S &H.S, in the said Contract.
We are aware of the fact that as per the terms of the Contract, M/s. (name of Bidder/Tenderer) is required
to furnish an unconditional and irrevocable Bank Guarantee in your favor for an amount of 5% of the
contract value, and guarantee the due performance by our constituent as per the Contract and do hereby
agree and undertake to pay any and all amount due and payable under this bank guarantee, as security
against breach/ default of the said Contract by our Constituent.
In consideration of the fact that our constituent is our valued customer and the fact that he has entered into
the said Contract with you, we, (name and address of the bank), have agreed to issue this Performance
Bank Guarantee.
Therefore, we (name and address of the bank) hereby unconditionally and irrevocably guarantee you as
under:
In the event of our constituent committing any breach / default of the said Contract, and which has not
been rectified by him, we hereby agree to pay you forthwith on demand such sum/s not exceeding the sum
of 5% of the contract value (in words and figures) without any demur.
Notwithstanding anything to the contrary, as contained in the said Contract, we agree that your decision as
to whether our constituent has made any such default(s) / breach(es), as aforesaid and the amount or
amounts to which you are entitled by reasons thereof, subject to the terms and conditions of the said
Contract, will be binding on us and we shall not be entitled to ask you to establish your claim or claims
under this Performance Bank Guarantee, but will pay the same forthwith on your demand without any
protest or demur.
This Performance Bank Guarantee shall continue and hold good till the completion of the contract period
(a minimum of 66 months from the date of signing of contract), subject to the terms and conditions in the
said Contract.
We bind ourselves to pay the above said amount at any point of time commencing from the date of the
said Contract until the completion of Contract period.
- 74 -
We further agree that the termination of the said Agreement, for reasons solely attributable to our
constituent, virtually empowers you to demand for the payment of the above said amount under this
guarantee and we would honor the same without demur.
We hereby expressly waive all our rights:
• Requiring to pursue legal remedies against D.E.S &H.S; and
• For notice of acceptance hereof any action taken or omitted in reliance hereon, of any defaults
under the Contract and any resentment, demand, protest or any notice of any kind.
We the Guarantor, as primary obligor and not merely Surety or Guarantor of collection, do hereby
irrevocably and unconditionally give our guarantee and undertake to pay any amount you may claim (by
one or more claims) up to but not exceeding the amount mentioned aforesaid during the period from and
including the date of issue of this guarantee through the period.
We specifically confirm that no proof of any amount due to you under the Contract is required to be
provided to us in connection with any demand by you for payment under this guarantee other than your
written demand.
Any notice by way of demand or otherwise hereunder may be sent by special courier, telex, fax, registered
post or other electronic media to our address, as aforesaid and if sent by post, it shall be deemed to have
been given to us after the expiry of 48 hours when the same has been posted.
If it is necessary to extend this guarantee on account of any reason whatsoever, we undertake to extend
the period of this guarantee on the request of our constituent under intimation to you.
This Performance Bank Guarantee shall not be affected by any change in the constitution of our
constituent nor shall it be affected by any change in our constitution or by any amalgamation or absorption
thereof or therewith or reconstruction or winding up, but will ensure to the benefit of you and be available to
and be enforceable by you during the period from and including the date of issue of this guarantee through
the period.
Notwithstanding anything contained hereinabove, our liability under this Performance Guarantee is
restricted to 5% of the contract value, and shall continue to exist, subject to the terms and conditions
contained herein, unless a written claim is lodged on us on or before the aforesaid date of expiry of this
guarantee.
We hereby confirm that we have the power/s to issue this Guarantee in your favor under the Memorandum
and Articles of Association / Constitution of our bank and the undersigned is / are the recipient of authority
by express delegation of power/s and has / have full power/s to execute this guarantee under the Power of
Attorney issued by the bank in your favor.
We further agree that the exercise of any of your rights against our constituent to enforce or forbear to
enforce or any other indulgence or facility, extended to our constituent to carry out the contractual
obligations as per the said Contract, would not release our liability under this guarantee and that your right
against us shall remain in full force and effect, notwithstanding any arrangement that may be entered into
between you and our constituent, during the entire currency of this guarantee.
- 75 -
Notwithstanding anything contained herein:
Our liability under this Performance Bank Guarantee shall not exceed 5% of the contract value. This
Performance Bank Guarantee shall be valid only for the complete duration of the project from the Date of
Signing of Contract; and
We are liable to pay the guaranteed amount or part thereof under this Performance Bank Guarantee only
and only if we receive a written claim or demand on or before the completion of project.
Any payment made hereunder shall be free and clear of and without deduction for or on account of taxes,
levies, imports, charges, duties, fees, deductions or withholding of any nature imposts.
This Performance Bank Guarantee must be returned to the bank upon its expiry. If the bank does not
receive the Performance Bank Guarantee within the above-mentioned period, subject to the terms and
conditions contained herein, it shall be deemed to be automatically cancelled.
This guarantee shall be governed by and construed in accordance with the Indian Laws and we hereby
submit to the exclusive jurisdiction of courts of Justice in India for the purpose of any suit or action or other
proceedings arising out of this guarantee or the subject matter hereof brought by you may not be enforced
in or by such count.
Dated ……………………. this ……….. day …………. 2012.
Yours faithfully,
For and on behalf of the …………… Bank,
(Signature)
Designation
(Address of the Bank)
Note:
This guarantee will attract stamp duty as a security bond.
A duly certified copy of the requisite authority conferred on the official/s to execute the guarantee on behalf
of the bank should be annexed to this guarantee for verification and retention thereof as documentary
evidence in the matter.
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• 8.6 Annexure 6 – Format for submission of OEM Authorization Form
Date:
To,
The Director,
DES&HS
Subject – Proposal for Selection of Implementation Partner for Implementation of Information,
Communication and Technology Scheme in Secondary & Higher Secondary Schools in
Maharashtra State
Dear Sir,
We ____________________ (name & address of the manufacturer) who are established and reputed
manufacturers of ________________ having factories at _______________ (addresses of manufacturing
locations) do hereby authorize M/s _______________________ (name and address of the bidder) to bid,
negotiate and conclude the contract with you against the above mentioned tender for the above equipment
manufactured by us.
We also certify that the equipments provided by us are not end of life products and the maintenance
support / upgrades / patches for the proposed products will be provided till the completion of project.
Yours faithfully
For and on behalf of M/s __________________________ (Name of the manufacturer)
Signature
Name
Designation
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Address
Date
Note: This letter of authority should be on the letterhead of the concerned OEM and should be
signed by an authorized person.
• 8.7 Annexure 7 – Hardware Minimum Specifications
Quantities required in 1 Computer lab:
A) Computer Hardware Items:-
Sr. no. Item Name Estimated Qty. per School
Option-1
(10 Desktop Computers)
Option-2
(Zero Client)
1 Hardware:
A. Desktop Computers 10 2
B. Zero Clients - 10
C. Access Point -- 10 (5 Zero Client Per desktop/ Host PC)
D. Online UPS 1 - As mention in spec.
E. Generator Set 1 - As mention in spec.
F. Dot Matrix Printer 24
pin 136 col.
1 - As mention in spec.
G. Integrated Computer
Projector
1 - As mention in spec.
H. Web Camera 1 each per node/Desktop.
2 Local Area Networking (Option 1)
A. Switch 16 Port 10/100/1000 unmanaged Ethernet Switch.
3 Internet 1 internet connection with 512 kbps or better per lab.
2 a. Local Area Networking (Option 2)
A. Switch 8 Port 10/100/1000 Unmanaged Switch
3 a. Internet 1 internet connection with 512 kbps or better per lab.
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(B)Software (Option 1):
Sr. No. Item Quantity
1. To provide Text book based Educational Software. On all desktop
2. To provide Computer Education Software. On all desktop
3. Additional educational Software as mentioned in spec. On all desktop
4. Installation of Antivirus for 5 years License with free
update and Upgrades for 5 Year.
1 License each per
desktop
5. Microsoft Office 2010. 1 License each per
desktop
6. Open Office Software. 1 per desktop
Software (Option 2):
Sr. No. Item Quantity
1. To provide Text book based Educational Software. On all desktop and Node
2. To provide Computer Education Software. On all desktop and Node
3. Additional educational Software as mentioned in spec. On all desktop and Node
4. Installation of Antivirus for 5 years License with free
update and Upgrades for 5 Year.
1 License each per
desktop
5. Windows Multipoint Server 2011 with Necessary User
CAL with 5 years online support.
1 License each per
desktop
6. User Client Access License (CAL) & RDS CAL 1 License each per
desktop & node
7. Microsoft Office 2010. 1 License each per
desktop
8. Open Office Software. On all desktop and Node
(C) Lab Infrastructure:
Sr. No. Item Quantity
1 Computer Tables 1 each per node/desktop
2 Chairs 2 per node/desktop
3 Printer Table 1
4 Ceiling Fan 2
5 Exhaust Fan 1
6 Tube light / CFL 2
7 Instructor Table 1
8 Instructor Chair 1
9 Electric Sub meter 1
10 Steel cupboard 1
11 Fire extinguisher 1
12 Change over switch suitable for generator 1
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(D) Detail Specifications for Hardware setup:
• HARDWARE SETUP:
Option 1: INDEPENDENT DESKTOPS
Make - Should be from among the top 5 companies in market share as per IDC/Gartner/Frost &
Sullivan report in previous two quarters in India
Processor Intel Core i5 2500 / AMD Phenom II X4 B97 or higher
RAM 4 GB upgradable up to 8 GB
Hard Drive Capacity 320 GB
Controller Interface
Type
SATA
RAM Technology DDR3 RAM
ON Board – LAN 10/100/1000 Mbps Gigabit Ethernet controller
I/O Ports 1 USB Keyboard; 1 USB Mouse ; 4 USB (with at least 2 in front); 1 LAN
port; 1 VGA port; 1 DVD-D; 2 PCI Slots ; 1 PCI Express X16 slot ; 1 PCI
express X1 slot; Audio ports for microphone and headphone in front
Key Board & Mouse USB Multimedia Bilingual ( English & Marathi) Keyboard and Optical Mouse
with antistatic pad
Color Monitor 18.5" TFT Color Monitor TCO5 certified. It should be from among the top 5
companies in market share as per IDC/Gartner/Frost & Sullivan report in
previous two quarters in India
Optical Drive DVD RW (16x or Higher)
Chipset Intel 6 Series / AMD 7xx / nVidia Series/ Equivalent Chipset or Higher
Operating System Dual Boot ( Latest Linux BOSS and Windows 7)
Pre-loaded software Latest Version Antivirus from among the top 5 in market share as per IDC
/Gartner/Frost & Sullivan report in previous two quarters in Asia
Speakers Multimedia speakers for every station
Power Management Screen Blanking, Hard Disk and System Idle Mode in Power On, Set up
Password, Power supply SMPS Surge protected.
Bidder is free to give a combination of both the processors
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LAN Diagram (Option 1)
• HARDWARE SETUP:
Option2 : HOST DESKTOPS CONNECTED WITH SHARED NODES (ZERO CLIENTS)
(i) Detail Minimum Specifications for:
Host Desktops
Make - Should be from among the top 5 companies in market share as per IDC/Gartner/Frost &
Sullivan report in previous two quarters in India
Processor Intel Core i5 2500 / AMD Phenom II X4 B97 or higher
RAM 16 GB
Hard Drive Capacity 500 GB
Controller Interface Type SATA
RAM Technology DDR3 RAM
ON Board – LAN 10/100/1000 Mbps Gigabit Ethernet controller
I/O Ports 1 USB Keyboard; 1 USB Mouse ; 4 USB (with at least 2 in front); 1 LAN
port; 1 VGA port; 1 DVD-D; 2 PCI Slots ; 1 PCI Express X16 slot ; 1 PCI
express X1 slot; Audio ports for microphone and headphone in front
Key Board & Mouse USB Multimedia Bilingual ( English & Marathi) Keyboard and Optical
Mouse with antistatic pad
Color Monitor 18.5" TFT Color Monitor TCO5 certified. It should be from among the
top 5 companies in market share as per IDC/Gartner/Frost & Sullivan
report in previous two quarters in India
Optical Drive DVD RW (16x or Higher)
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Chipset Intel 6 Series / AMD 7xx / nVidia Series/ Equivalent Chipset or Higher
Operating System Dual Boot (Latest Linux BOSS and Windows Multipoint Server 2011 OS
with Necessary User CAL)
Pre-loaded software Latest Version Antivirus from among the top 5 in market share as per
IDC/Gartner/Frost & Sullivan report in previous two quarters in Asia
Speakers Multimedia speakers for every station
Power Management Screen Blanking, Hard Disk and System Idle Mode in Power On, Set up
Password, Power supply SMPS Surge protected.
Bidder is free to give a combination of both the processors
Client Devices
Key Specifications
I/O Ports 1 USB Keyboard; 1 USB Mouse ; 2 USB ; Audio ports for microphone
and headphone in front
Color Monitor 18.5" TFT Color Monitor TCO5 certified. It should be from among the
top 5 companies as per IDC/Gartner/Frost & Sullivan report in
previous two quarters in India
Key Board & Mouse USB Multimedia Bilingual ( English & Marathi) Keyboard and Optical
Mouse with antistatic pad
LAN Min 100 Mbps or higher LAN Port
LAN Diagram (Option 2)
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• Dot Matrix Printer 24 pin 136 Col. (IP is free to propose Inkjet/ LaserJet also)
• Print Head : - 24 Pin
• Print Mode : - Draft and LQ
• Print Width : - 136 columns minimum
• Print Speed : - 300 cps @ 10 cpi in high speed draft mode
250 cps @ 10 cpi in draft mode
80 cps @ 10 cpi in LQ mode
• Print Method : - Impact dot matrix
• Paper feed : - Both Friction and Tractor with push or pull facility.
• Paper Type : - Cut sheet & Fan-Fold continuous stationary
• Print head life : - 200 million characters or more or equivalent number of dots/pin
• Ribbon life : - Minimum 3 million characters
• MTBF : - 6000 POH
• Data buffer : - Minimum 64 KB
• Print attributes : - Bold, Italics, Underline, Wide-font, super and sub-scripting
• Interface : - Parallel / USB
• Integrated Computer Projector
• Brightness: 2500 Lumens SVGA (Short Throw)
• Contrast Ratio: 2500:1
• Lamp Life: 4000 hours (standard mode), 3000 hours (bright mode)
• Computer system: Intel i3 Processor
• LAN: 1 Gbps Mbps Ethernet Connectivity
• Integrated TV Tuner
• Audio: 30 W
• RAM: 2GB Memory
• Hard Disk Drive: 500 GB
• Wireless Keyboard and Mouse
• DVD Drive with Both Read & Write Capability
• VGA Out for External Monitor
• 4 USB Ports
• Weight Less than 8kg
4. Generator 4 KVA or above for (Option 1)
Branded Generator Set of ISO 9001/9002 certified, relevant BS & IS standard, diesel/petrol driven
engine, single phase 220-250v, 50Hz frequency, and monthly fuel will be provided by Bidder.
CAPACITY: Bidder to provide for desired power and backup to run the computer lab & charge the UPS
for minimum 4 hours.
4. Generator 3 KVA for (Option 2)
Branded Generator Set of ISO 9001/9002 certified, relevant BS & IS standard, diesel petrol driven
engine, single phase 220-250v, 50Hz frequency, and monthly fuel will be provided by Bidder.
CAPACITY: Based on Shared Computing power Consumption, Bidder to provide for desired power and
- 83 -
backup to run the computer lab & charge the UPS for minimum 4 hours.
5. Online UPS 3 KVA for (Option 1)
Make- Should be from among the top 5 companies in market share as per IDC/Gartner/Frost & Sullivan
report in previous two quarters in India
MANDATORY CERTIFICATION Valid Test certificate obtained from any Govt.
approved test/certifying agency. ISO 9001 Series
Manufacturer
• TECHNOLOGY: Microcontroller based IGBT High Frequency Technology. PWM Rectifier with
inbuilt APFC & IGBT Charger;
• INPUT RANGE: 160-270V
• OUTPUT VOLTAGE & WAVEFORM: 220/230 +/- 1% PURE SINE WAVE; I/P & O/P POWER
FACTOR: ≥0.98, 0.8;
• MAINS & BATTERY: Sealed Maintenance Free Battery,
• MAINS & BATTERY ISOLATION With necessary indicators, alarms and protection;
• BATTERY MAKE: Exide, Panasonic, Amar Raja, Global Yuasa.
• I/P & O/P Freq.: 50 Hz +/- 10%, 50Hz +/- 0.5Hz;
• CREST FACTOR - min. 3:1;
• TOTAL HARMONIC DISTORTION: < 3%;
• INPUT HARMONIC LEVEL: < 15%;
• Overall EFFICIENCY: Min. 90% on Full Load;
• NOISE LEVEL: < 55 db; Cables: With all necessary cables & plug;
• Over Load Capacity: 105% to130% for 1 min. above 130% for 10 sec. with over voltage cut
device;
• Rack: Suitable metallic rack for housing of SMF batteries
• External Manual UPS Bypass Switch
BATTERY BACKUP: Min. 30 minutes on full load of Computer Lab for Option-1.
5. Online UPS 2 KVA for (Option 2)
Make- Should be from among the top 5 companies in market share as per IDC/Gartner/Frost & Sullivan
report in previous two quarters in India
MANDATORY CERTIFICATION Valid Test certificate obtained from any Govt.
approved test/certifying agency. ISO 9001 Series
Manufacturer
• TECHNOLOGY: Microcontroller based IGBT High Frequency Technology. PWM Rectifier with
inbuilt APFC & IGBT Charger;
• INPUT RANGE: 160-270V
• OUTPUT VOLTAGE & WAVEFORM: 220/230 +/- 1% PURE SINE WAVE; I/P & O/P POWER
FACTOR: ≥0.98, 0.8;
• MAINS & BATTERY: Sealed Maintenance Free Battery,
• MAINS & BATTERY ISOLATION With necessary indicators, alarms and protection;
• BATTERY MAKE: Exide, Panasonic, Amar Raja, Global Yuasa.
- 84 -
• I/P & O/P Freq.: 50 Hz +/- 10%, 50Hz +/- 0.1Hz;
• CREST FACTOR - min. 3:1;
• TOTAL HARMONIC DISTORTION: < 3%;
• INPUT HARMONIC LEVEL: < 15%;
• Overall EFFICIENCY: Min. 90% on Full Load;
• NOISE LEVEL: < 55 db; Cables: With all necessary cables & plug;
• Over Load Capacity: 105% to130% for 1 min. above 130% for 10 sec. with over voltage cut
device;
• Rack: Suitable metallic rack for housing of SMF batteries
• External Manual UPS Bypass Switch
BATTERY BACKUP: Min. 30 minutes on full load depending upon shared computing requirement.
6. Web Camera
• Type: HD;
• Still image capture: Up to 1280 x 720 pixels;
• Frame rate: Up to 30 frames per second; 55° diagonal field of view ; 2 MP video memory ;
Imaging Feature: Automatic image adjustment with manual overwrite ;
• Built-in: Microphone; Omni directional microphone;
• Misc.: USB 2.0 certified, Windows Hardware Quality Labs (WHQL); should comply with part 15
of the FCC rules, It may not cause harmful interference; USB Cable, Universal monitor Clip for
LCD, CRT, or notebooks; Integrated Software (Complete/ Full with Latest version): One-click
video e-mail software, Video broadcasting software, Web album creator software, Dashboard
provides access to animated video special effect features and webcam controls; Web camera
software etc. with guide, Desktop and CRT universal attachment base/ Notebook and LCD
universal attachment base.
7.a. SWITCH for (Option 1)
• 16 Port 10/100/1000 Switch for Networking of 10 Computers thru CAT6 cable.
• Networking: LAN Cabling through CAT6 Cable for 10 computers using I/O BOX with Patch
Cord.
7.b. SWITCH for (Option 2)
• 8 Port 10/100/1000 Switch for Networking of 2 Host Computers thru CAT6 cable.
• Networking: LAN Networking, Cabling through CAT6 Cable for 2 HOST computers using I/O
BOX with Patch Cord.
• Connectivity of Host Computer and Zero Client Device should be through CAT 6 Ethernet Cable
should not increases more than 10 Meter 32 Ft.
Hardware/Software specifications proposed based on any external references (IDC, Gartner, F&S etc.)
should be supported with relevant documents
- 85 -
Software:
1) Text Book based Educational Software:
Text Book based Educational Software for Std. V to XII on all subject.
• Software should run on Linux BOSS and Windows Desktop/Server OS or higher version.
• Software should be on a learning approach and thus can be learned in observe of
teachers by a peer group.
• Lessons are interactive, with proper animations and illustrations.
• The objectives of the content should be clearly stated
• Content should follow a logical sequence
• The content is expected to encourage active learning approach with the help of
simulations; illustrations, case studies, etc.
• Content should be able to accommodate all types of learners i.e., visual, auditory and
kinesthetic.
• Voice over text/accentuation is with local accent i.e. Marathi.
• Exploration of concept/tools is there using audio/video/graphics/with complete streaming.
• The content should maintain high visual standards with respect to fonts, colors,
animations, designs, etc.
• Content should be error free and non-controversial
• Content should maintain copyright free material.
• The content is expected to promote environmental and cultural values.
• The software incorporates assessment scheme/exercise on self-evaluation for every
chapter of the subject.
• The course should be SCORM Complaint
• The lessons based on modular approach with at least 3 levels.
• Educational software should be based on Textbook & Syllabus for Std. V to Std. XII.
(Annexure 8)
• Should be able to have a single interface to select a particular class.
• Should be able to have a simple Icon based navigation for ease of use.
• Should be able to have ease of medium of language selection for a particular module.
• The package must be operational in a virtual/shared computing lab environment.
2) Computer Education Software:
Complete package should have at least 40 hours sitting time.
• Package should be 100% interactive with appropriate animations.
• The Package must be in Marathi/English languages separately.
• The product should cover educational contents on:
• Computer Fundamentals,
• Content based Windows Client & Server Operating Systems knowledge,
• MS Word 2010 Processing,
• MS Excel 2010 Spreadsheet,
• MS PowerPoint 2010 Presentation,
- 86 -
• MS Outlook
• Internet & Browsing
• The narration and interaction should be in the same language the package is offered and
should have inbuilt transcript support apart from audio in the language it is offered.
• Package should cover the topics in extensive details for all possible options under each
head.
• The course should be SCORM Complaint
• The objectives of the content should be clearly stated
• Content should follow a logical sequence
• The content is expected to encourage active learning approach with the help of
simulations; illustrations, case studies, etc.
• Content should be able to accommodate all types of learners i.e., visual, auditory and
kinesthetic.
• Package should have self-assessment quiz for each lesson covered in the modules.
• The package must be operational on Windows Desktop/Server or higher versions and it
should not require a live Internet connection to use it.
• The content should maintain high visual standards with respect to fonts, colors,
animations, designs, etc.
• Content should be error free and non-controversial
• Content should maintain copyright free material.
• The package must be operational in a virtual/shared computing lab environment.
• Package should have hands-on exercises with real time scenario and real time
environment experience throughout to explain the concepts.
• Package should allow user specific bookmarks to be saved.
• Package should be allow creating multiple users on a single PC
• Package should have an inbuilt feature to track the total usage of the learner and generate
report accordingly.
• Should be able to have a single interface to select a particular class.
• Should be able to have a simple Icon based navigation for ease of use.
• Should be able to have ease of medium of language selection for a particular module.
Lab Infrastructure:
• Furniture & Civil Work: The Bidder shall provide Computer Tables, Computer Chairs, 1 Printer
Table, 1 Instructor Table, 1 Instructor Chair, 2 Ceiling Fan with regulators each, 1 Exhaust Fan, 2
Tube Lights, Vinyl flooring, painting to each school lab covering room size of 400 sq. ft. area as
per specification mentioned below:
A. Computer Table
600mm x 450mm x 725mm with sunmica Top having facility for keeping CPU, Monitor and
Keyboard (pull out).
B. Computer Chair
PVC/Plastic molded without arms rest
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C. Printer Table
600mm x 450mm x 725mm with Sun-mica Top
D. Instructor Table
600mm x 450mm x 725mm with Sun-mica Top
E. Instructor Chair
PVC / Plastic molded with Arm rest
F. Ceiling Fan
ISI & Branded with 48” three blades with regulator
G. Tube Lights
ISI & Branded 4ft open type/bracket with electronic choke with Power Saving /CFL
H. Exhaust Fan
ISI & Branded Standard size
I. Vinyl Flooring
Vinyl Flooring 1.5mm thick 400 sq. ft. area.
J. Painting
Painting with Distemper (5’ X 4' area of wall adjacent to black board should be very smooth
and painted with white paint that will be used as projection screen) approximate 1100 sq. ft.
area.
K. Steel cupboard – minimum size 4 ft X 3 Ft X 1.5 Ft
• Electrical Fitting:
Electrical Fittings:
As per specs and actual for connecting all PCs, monitors, printers,Integrated Computer
Projector, UPS and generator including Change over. Other electrical fittings to run the
computer lab as mention in tender document. Through PVC conduit with copper cable for
mains feeder including distribution box and socket boxes (6Amp and 16Amp). Feeder
provided with Isolators and MCBs. Electric Sub-meter-10/20 amps, 1 phase/3phase
electronic/Analog Approved by Power Dept, Govt. of Maharashtra. Electrical wiring with 1
main MCB before or after Energy meter. Sub Meter of Computer LAB will be placed within
Computer LAB only. And Wiring from the mains till the Computer LAB will be Provided by
the DES & HS. Within Computer LAB Electrical Wiring will be the responsibility of the
Bidders.
Earthing: Earthing should be below 2 Volts with copper plate, and electrode with copper
wire with main switch. The copper plate has been buried with the necessary depth in the
soil, along with required quantity of salt, sand, and charcoal filling, after necessary
excavation.
The conditioning of electrical power is the sole responsibility of the Bidder wherever
required.
All equipment/appliances/fittings should be ISI/ISO certified.
- 88 -
• 8.8 Annexure 8 – Syllabus to be covered in the text book software
Syllabus – V to X Textbook based Syllabus
Class V Topic List
V Mathematics
Chapter-1 Numbers
Chapter-2 Operations on Numbers : Addition and Subtraction
Chapter-3 Operations on Numbers : Multiplication and Division
Chapter-4 Unitary Method
Chapter-5 Divisibility
Chapter-6 Profit and Loss
Chapter-7 Measurement of Time
Chapter-8 Equivalent Fractions
Chapter-9 Addition and Subtraction of Fractions
Chapter-10 Multiplication and Division of Fractions
Chapter-11 Geometry : Basic Concepts
Chapter-12 Angel and Triangle
Chapter-13 Roman Numerals
Chapter-14 Decimal Fractions : Introduction
Chapter-15 Decimal Fractions : Addition, Subtraction, Multiplication
Chapter-16 Measurement
Chapter-17 Segment : Measurement and Construction
Chapter-18 Properties and Rectangles and Squares
Chapter-19 Circle
Chapter-20 Perimeter
Chapter-21 Area
Chapter-22 Statistical Data
V Science
Chapter-1 The Human Body - Some Internal Organs
Chapter-2 Digestion of Food
Chapter-3 Food and Diet
Chapter-4 Germs and the Spread of Disease
Chapter-5 Prevention of Disease
Chapter-6 First Aid
Chapter-7 Natural Resources
Chapter-8 Soil Erosion
Chapter-9 The Particle Form of Substances
Chapter-10 Some Properties of Substances
Chapter-11 Type of Changes
Chapter-12 Physical Changes
Chapter-13 Chemical Changes
- 89 -
V History and Civics
Chapter-1 Cultural Diversity in India
Chapter-2 Science and Human Life
Chapter-3 The Age of Renaissance in Europe
Chapter-4 The Age of Revolutions
Chapter-5 Advent of the British and Establishment of their Rule
Chapter-6 The National Uprising of 1857
Chapter-7 The Impact of British Rule
Chapter-8 New Ideas : New Vision
Chapter-9 Establishment of the Indian National Congress
Chapter-10 The National Movement Spreads
Chapter-11 The Non-Co-Operations Movement
Chapter-12 Civil Disobedience
Chapter-13 Armed Revolutions
Chapter-14 Quit India'
Chapter-15 Indian National Army
Chapter-16 Indian Wins Freedom
V Civics
Chapter-17 Our Country
Chapter-18 Our Democracy
Chapter-19 Our Constitution
Chapter-20 Our Governance
Chapter-21 Our Duties
V Geography
Chapter-1 Shape of the Earth
Chapter-2 Locating a Place on the Earth
Chapter-3 Local Time and Standard Time
Chapter-4 Map Reading and Field Visits
Chapter-5 The Atmosphere
Chapter-6 Climate
Chapter-7 The Biosphere
Chapter-8 India : Location and Extent
Chapter-9 India : Physical Divisions
Chapter-10 India : Rivers
Chapter-11 India : Climate
Chapter-12 India : Water Resources and Marine Wealth
Chapter-13 India : Forest Wealth and Wildlife
Chapter-14 India : Mineral Wealth and Energy Resources
Chapter-15 India : Population and Life of the People
Chapter-16 India : Occupations of the People
Chapter-17 India : Industries
Chapter-18 India : Transport, Communication and Trade
Chapter-19 India : Cities and their Development
Chapter-20 India : Tourism
Chapter-21 India : The Problem of Pollution
- 90 -
V English
Chapter-1 Alphabetical Order
Chapter-2 Prepositions
Chapter-3 Noun
Chapter-4 Conjunction
Chapter-5 Nouns and Gender
Chapter-6 Tense
Chapter-7 Use of A, An, The
Chapter-8 Countable and Uncountable Nouns
Chapter-9 Clock and the Time
Chapter-10 Pronoun
Chapter-11 Day - Week - Month –Year
Chapter-12 Adjectives
Chapter-13 Question Words
Chapter-14 Punctuation
Chapter-15 Verbs
Chapter-16 Commands
Class VI Topic List
VIth Mathematics
Part – I
Chapter-1 Divisibility
Chapter-2 Order of Operations and the Use of Brackets
Chapter-3 The Use of Letters in Place of Numbers
Chapter-4 Points, Line, Plane
Chapter-5 Angle
Chapter-6 Pairs of Angles
Chapter-7 Natural Numbers and Whole Numbers
Chapter-8 Indices
Chapter-9 Squares and Square Roots
Chapter-10 Decimal Fractions – Divisions
Chapter-11 Ratio and Proportion
Chapter-12 Profit and Loss
Chapter-13 Perimeter
Part – II
Chapter-14 Integers
Chapter-15 Algebraic Expressions
Chapter-16 Addition and Subtraction of Algebraic Expressions
Chapter-17 Equations with One Variable
Chapter-18 Percentage
Chapter-19 Simple Interest
Chapter-20 Triangles and Types of Triangles
Chapter-21 Properties of Triangles
Chapter-22 Geometric Constructions
Chapter-23 Bar Graphs
Chapter-24 Area
- 91 -
Chapter-25 Volume
Chapter-26 Circle
VI Science
Chapter-1 Characteristics of Living Things
Chapter-2 Classification of Living Things
Chapter-3 Parts of Plants and their Structure
Chapter-4 Measurement
Chapter-5 Estimates of Measurements
Chapter-6 Force
Chapter-7 Motion and Types of Motion
Chapter-8 Simple Machines
Chapter-9 Work and Energy
Chapter-10 Methods of Separating Substances
Chapter-11 Organ Systems
Chapter-12 Our Earth and its Special Features
Chapter-13 Our Environment
Chapter-14 Social Environment
VI History
Chapter-1 The Need of History
Chapter-2 Source of History
Chapter-3 The Life of the Ancient Man
Chapter-4 The Harappa Civilization
Chapter-5 Life in the Harappa Period
Chapter-6 The Vedic Civilization
Chapter-7 Life in the Vedic Period
Chapter-8 New Religious Trends
Chapter-9 Mahajanapadas
Chapter-10 India during the Maurya Period
Chapter-11 Ancient Kingdoms of the North
Chapter-12 Ancient Kingdoms of the South
Chapter-13 India : Cultural
Chapter-14 Ancient India and the World
VI Civics
Chapter-1 Our Social Life
Chapter-2 The Gram Panchayat
Chapter-3 The Panchayat Samiti
Chapter-4 The Zilla Parishad
Chapter-5 The Municipal Council
Chapter-6 The Municipal Corporation
Chapter-7 Importance of Local Government Bodies
Chapter-8 Our Participation
VI Geography
Chapter-1 The Solar System
Chapter-2 Motions of the Earth and their Effects
Chapter-3 Seasons
Chapter-4 Local Time and International Date Line
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Chapter-5 Scale of a Map and Field Visit
Chapter-6 Air Temperature
Chapter-7 Air Pressure
Chapter-8 Winds
Chapter-9 Rain
Chapter-10 Biosphere
Chapter-11 Natural Regions
Chapter-12 The World - An Introduction
Chapter-13 Asia : Physical
Chapter-14 Asia : Resources
Chapter-15 Israel
Chapter-16 Saudi Arabia
Chapter-17 Malaysia
Chapter-18 Japan
Chapter-19 Sri Lanka
VI English
Chapter-1 Noun
Chapter-2 Simple Present Tense
Chapter-3 Pronouns
Chapter-4 Simple Past Tense
Chapter-5 Use of A, An, The
Chapter-6 Synonyms
Chapter-7 Question Words
Chapter-8 Use of Commas
Chapter-9 Adjectives
Chapter-10 Use of Between / Among
Chapter-11 Adverbs
Chapter-12 Prepositions
Chapter-13 The Use of Am/Is/Are
Chapter-14 Use of Have/Has
Chapter-15 Conjunctions
Chapter-16 Homonyms
Class VII Topic List
VII Mathematics
PART – ONE
Chapter-1 Properties of Triangles
Chapter-2 Squares and Square Roots
Chapter-3 Indices
Chapter-4 Averages
Chapter-5 Variation
Chapter-6 Theorem of Pythagoras
Chapter-7 Product of Algebraic Expressions
Chapter-8 Construction of Triangles
Chapter-9 Quadrilaterals
Chapter-10 Equations in One Variable
Chapter-11 Simple Interest
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Chapter-12 Rational Numbers (Miscellaneous Problems : Set 1)
PART – TWO
Chapter-13 Operations on Rational Numbers
Chapter-14 Profit and Loss
Chapter-15 Congruence
Chapter-16 Types of Quadrilaterals
Chapter-17 Area
Chapter-18 Identity
Chapter-19 Factors of Algebraic Expressions
Chapter-20 Joint Bar Graphs
Chapter-21 Volume and Surface Area
Chapter-22 Circle
Chapter-23 Construction of Quadrilaterals (Miscellaneous Problems : Set 2)
VII Science
Chapter-1 Natural Resources
Chapter-2 Water - A Natural Resources
Chapter-3 Propagation of Light
Chapter-4 Transmission of Heat
Chapter-5 Effects of Heat
Chapter-6 The Organization of Living Things
Chapter-7 Reproduction in Living Things
Chapter-8 Circulation of Blood
Chapter-9 Classification of Substances
Chapter-10 Sound - Production of Sound
Chapter-11 Propagation of Sound
Chapter-12 Electric Charge
Chapter-13 Food and Nutrition
Chapter-14 Food and Protection of Food
Chapter-15 Health and Disease
Chapter-16 Control and Co-ordination
Chapter-17 Acids, Bases and Salts
Chapter-18 Properties of Water
VII History
Chapter-1 India and the World
Chapter-2 The Rise of Regional Powers
Chapter-3 Economics, Social and Cultural Life
Chapter-4 The Sultanate of Delhi
Chapter-5 The Vijaynagar and Bahamani Kingdoms
Chapter-6 Religious Synthesis
Chapter-7 The Foundations and Expansion of the Mughal Power
Chapter-8 The Expansion of the Mughal Power
Chapter-9 The Creation of the New Centres of Power
Chapter-10 Social Life during the Mughal Period
Chapter-11 Maharashtra before the Times of Shivaji Maharaj
Chapter-12 The Foundation of the Swaraj
Chapter-13 Conflict with the Mughals
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Chapter-14 The Administration of the Swaraj
Chapter-15 A People's King
Chapter-16 The Maratha War of Independence
Chapter-17 The Expansion of the Maratha Power
Chapter-18 The Third Battle of Power
Chapter-19 The Pillars of the Maratha Power
VII Civics
Chapter-1 The Constitution of India
Chapter-2 Preamble to the Constitution
Chapter-3 Fundamental Rights and Duties of Citizens
Chapter-4 Directive Principles of the Constitution
Chapter-5 Indian Democracy
Chapter-6 Union Government - The Legislature
Chapter-7 Union Government - The Executive and The Judiciary
Chapter-8 The State Government
VII Geography
Chapter-1 The Universe
Chapter-2 The Sun, the Earth and the Moon
Chapter-3 The Map
Chapter-4 Field Visit
Chapter-5 Hydrosphere
Chapter-6 Ocean Floor Relief and Oceanic Oozes
Chapter-7 Temperature and Salinity of Ocean Waters
Chapter-8 Movements of Ocean Water
Chapter-9 Human Occupations
Chapter-10 Population
Chapter-11 The Continent of Africa
Chapter-12 The Continent of North America
Chapter-13 The Continent of South America (Lesson for Self-Study)
Chapter-14 United States of America
Chapter-15 Brazil
Chapter-16 Egypt
Chapter-17 Tanzania
Chapter-18 South Africa (Lesson for Self-Study)
VII English
Chapter-1 Nouns
Chapter-2 Present Perfect Tense
Chapter-3 Pronouns
Chapter-4 Simple Past Tense
Chapter-5 Can
Chapter-6 Synonyms
Chapter-7 How Much - How Many
Chapter-8 Time
Chapter-9 Adjectives and Adverbs
Chapter-10 Adverbs
Chapter-11 Opposites
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Chapter-12 Prepositions
Chapter-13 Exclamation
Chapter-14 May and Might
Chapter-15 There is - There are
Chapter-16 Should
Class VIII Topic List
VIII Mathematics
Part – I
Chapter-1 Squares and Square Roots
Chapter-2 Irrational and Real Numbers
Chapter-3 Parallel Lines
Chapter-4 Quadrilaterals
Chapter-5 The Circle
Chapter-6 Area
Chapter-7 The Circumference And Area of a Circle
Chapter-8 Statistics
Chapter-9 Variation and Proportion
Chapter-10 Identities
Chapter-11 Equations in One Variable (Miscellaneous Exercise 1)
Part – II
Chapter-12 Cubes and Cube Roots
Chapter-13 Indices
Chapter-14 Construction of Quadrilaterals
Chapter-15 The Arc of a Circle
Chapter-16 Joint Bar Graphs
Chapter-17 Compound Interest
Chapter-18 Polynomials
Chapter-19 Discount and Commission
Chapter-20 Volume and Surface Area
Chapter-21 Division of Polynomials
Chapter-22 Factors of Polynomials (Miscellaneous Exercise 2)
VIII Science
Chapter-1 Stars and Our Solar System
Chapter-2 Biological Diversity
Chapter-3 Atmospheric Pressure
Chapter-4 Magnetism
Chapter-5 The structure of an atom
Chapter-6 Chemical reactions and their types
Chapter-7 The structure of a cell and microorganism
Chapter-8 Diseases
Chapter-9 Reflection of light
Chapter-10 Sources of Energy
Chapter-11 Electric Current
Chapter-12 Properties of substances
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Chapter-13 Metals and Non Metals
Chapter-14 Carbon and Carbon compounds
Chapter-15 Air
Chapter-16 Soil
Chapter-17 Agriculture
Chapter-18 Animal Husbandry
VIII History
Chapter-1 The Age of Renaissance
Chapter-2 The Age of revolutions
Chapter-3 The foundation and expansion of the British rule in India
Chapter-4 The effects of the British rule in India
Chapter-5 The National uprising of 1857
Chapter-6 Renaissance in India
Chapter-7 Laying the foundation of the freedom Struggle
Chapter-8 The Struggle for Swaraj
Chapter-9 The Non Co-operation phase
Chapter-10 The civil Disobedience Movement
Chapter-11 The quit India Movement
Chapter-12 The revolutionary movement
Chapter-13 Indian national army
Chapter-14 The struggle for social equality
Chapter-15 India wins Independence
Chapter-16 Fulfillment of the freedom struggle
VIII Civics
Chapter-1 Foreign Policy
Chapter-2 India`s Foreign Policy
Chapter-3 India`s Defense System
Chapter-4 United Nations
Chapter-5 The Functions of United Nations
Chapter-6 International co-operation and Development
Chapter-7 Human Rights
VIII Geography
Chapter-1 Soaring into Space
Chapter-2 Practical Geography
Chapter-3 Field Visit and Report Writing
Chapter-4 Interior of the Earth
Chapter-5 Slow Earth Movements
Chapter-6 Rapid Earth Movements
Chapter-7 Rocks and Rocks Types
Chapter-8 Weathering and Soils
Chapter-9 Agents of Erosion – 1
Chapter-10 Agents of Erosion – 2
Chapter-11 Man and Natural Environment
Chapter-12 Human Settlements
Chapter-13 Primary Occupations
Chapter-14 Secondary and Tertiary Occupations
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Chapter-15 The Continent of Antarctica
Chapter-16 The Continent of Australia
Chapter-17 The Continent of Europe (A Lesson for Self-Study)
Chapter-18 Germany
Chapter-19 Italy
VIII English
Chapter-1 Nouns
Chapter-2 Adverbs
Chapter-3 Collective Nouns
Chapter-4 Conjunctions
Chapter-5 Verbs
Chapter-6 Pronouns
Chapter-7 Simple Present Tense
Chapter-8 Infinitive and Gerund
Chapter-9 Simple Past Tense
Chapter-10 Articles
Chapter-11 Question Words
Chapter-12 Active - Passive Voice
Chapter-13 Adjectives
Chapter-14 Degree of Comparison
Chapter-15 Comparison of Adjectives
Chapter-16 Remove Too
Chapter-17 Prepositions
Class IX Topic List
IX Algebra
Chapter-1 Seats
Chapter-2 Real Numbers
Chapter-3 Algebraic Expressions
Chapter-4 Linear Equations in Two Variables
Chapter-5 Graphs
Chapter-6 Ratio, Preposition and variation
Chapter-7 Statistics
IX Geometry
Chapter-1 Line & Angles
Chapter-2 Triangles
Chapter-3 Congruence of Triangles
Chapter-4 Circle
Chapter-5 Quadrilaterals
Chapter-6 Co--ordinate Geometry
Chapter-7 Geometric Construction
Chapter-8 Trigonometry
Chapter-9 Mensuration
IX Science
Chapter-1 World of Matter
Chapter-2 Understanding Matter
Chapter-3 Inside the Atom
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Chapter-4 Counting Matter
Chapter-5 Cell: The unit of life
Chapter-6 Life : Simplex & Complex
Chapter-7 Life around you
Chapter-8 Highway to health
Chapter-9 Quality food, Quality Life
Chapter-10 Moving Objects
Chapter-11 The law of motions
Chapter-12 The pull of the earth
Chapter-13 Why Bodies Float
Chapter-14 Energy: The Driving Force
Chapter-15 The Music Of Sound
IX History
Chapter-1 Pre-historic Period
Chapter-2 Egyptian Civilization
Chapter-3 Ancient Indian Civilization
Chapter-4 Greek Civilization
Chapter-5 Contribution of Arabs
Chapter-6 Feudalism in Medieval Europe
Chapter-7 Europe During the Medieval Age
Chapter-8 The Geographical Discoveries
Chapter-9 The Reformation
Chapter-10 The Renaissance
IX Civics
Chapter-1 Civics
Chapter-2 Citizenship
Chapter-3 Fundamental rights and duties
Chapter-4 Directive principles of state policy
Chapter-5 Democracy
IX Geography
Chapter-1 India : Location and Extent
Chapter-2 Physiographic Divisions
Chapter-3 River Systems
Chapter-4 Ocean and Lakes
Chapter-5 Climate
Chapter-6 Soils
Chapter-7 Natural Vegetation, Wild Animals and Birds
Chapter-8 Elements of Map
Chapter-9 Field Study
IX Environment Science
Chapter-1 Understanding Ecosystem
Chapter-2 Degradation and Destruction of ecosystem
Chapter-3 Depletion of Natural Resources
Chapter-4 Conservation of Natural Resources
Chapter-5 Generation of waste
Chapter-6 Management of Waste
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Chapter-7 Environmental values and human rights
Chapter-8 Health of women and children and the environment
IX Economics
Chapter-1 Understanding an Economy
Chapter-2 Main characteristics of Economy
Chapter-3 Basic problem of an Economy
Chapter-4 Solutions to basic Economics Problem
Chapter-5 Mixed Economy in India
Chapter-6 Sect oral Distribution of Indian Economy
Chapter-7 Disaster and Disaster Management
Chapter-8 The effects of Disasters
Chapter-9 Role of Government and Non-Government organizations in Disaster Management
IX English
Chapter-1 Modal Auxiliaries
Chapter-2 Question Tag
Chapter-3 Word Formation
Chapter-4 Degrees of comparison
Chapter-5 The Sentence – Types
Chapter-6 Passive Voice
Chapter-7 Punctuation
Chapter-8 Reported Speech
Chapter-9 Tenses
Chapter-10 Non Finites
Chapter-11 Articles
Chapter-12 Preposition
Class X Topic List
X Algebra
Chapter 1 Arithmetic Progression and Geometric Progression
Chapter 2 Quadratic Equation
Chapter 3 Linear Equations in two variables
Chapter 4 Probability
Chapter 5 Statistics – I
Chapter 6 Statistics – II
X Geometry
Chapter 1 Similarity
Chapter 2 Circle
Chapter 3 Geometric Constructions
Chapter 4 Trigonometry
Chapter 5 Co-ordinate Geometry
Chapter 6 Mensuration
X Science
Chapter 1 School of Elements
Chapter 2 The magic of Chemical Reactions
Chapter 3 The Acid Base Chemistry
Chapter 4 The Electric Spark
Chapter 5 All about Electromagnetism
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Chapter 6 Wonders of Light - Part I
Chapter 7 Wonders of Light – Part II
Chapter 8 Understanding Metals and Non-metals
Chapter 9 Amazing World of Carbon Compounds
Chapter 10 Life’s Internal Secrets
Chapter 11 The Regulators of Life
Chapter 12 The Life Cycle
Chapter 13 Mapping our Genes
X History
Chapter 1 American war of independence
Chapter 2 French Revolution
Chapter 3 Industrial Revolution
Chapter 4 Western Imperialism
Chapter 5 World War I
Chapter 6 Russian Revolution
Chapter 7 Rise of Dictatorship in Europe
Chapter 8 World War II
Chapter 9 Emancipation of Asia and Africa
Chapter 10 International Organizations
Chapter 11 World after World War II
X Civics
Chapter 1 Union Legislature
Chapter 2 Union Executive
Chapter 3 Judiciary
Chapter 4 Urban Local Government
Chapter 5 Rural Local Government : Panchayati Raj
X Geography
Chapter 1 India : Resources
Chapter 2 Human Resources
Chapter 3 Water Resources
Chapter 4 Forest Resources
Chapter 5 Land Resources : Land Use
Chapter 6 Characteristics of Agriculture
Chapter 7 Animal Resources
Chapter 8 Mineral Resources
Chapter 9 Energy Resources
Chapter 10 Industries
Chapter 11 (A) Transport Routes
Chapter 11 (B) Communication and Trade
Chapter 12 Practical Geography
X Environmental Science
Chapter 1 Pollution : Sources and Types
Chapter 2 Effects of Pollution
Chapter 3 Abatement and Control of Pollution
Chapter 4 Resettlement and Rehabilitation
Chapter 5 Natural Resources : Productivity, its Decline and Impacts
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Chapter 6 Energy : Sources and Crisis
Chapter 7 Conservation : Water and Soil
Chapter 8 Grasslands, Forests and Wildlife
Chapter 9 Conservation : Ocean Resources
Chapter 10 Technology, Sustainable Use of Resources and Conservation
Chapter 11 Communities and Conservation
X Economics
Chapter 1 Economic Development
Chapter 2 Meaning and Cause of Inflation
Chapter 3 Effects, Trends and Control of Inflation
Chapter 4 Consumer Protection
Chapter 5 Public Distribution System
Chapter 6 New Economic Policy
Chapter 7 World Trade Organization
X English
Chapter 1 The Sentence – Questions
Chapter 2 Prepositions
Chapter 3 The Sentence – Imperatives
Chapter 4 Reported Speech
Chapter 5 The Sentence — Exclamations
Chapter 6 Passive Voice
Chapter 7 Present Perfect Tense
Chapter 8 Modal Auxiliaries
Chapter 9 Present Perfect Continuous Tense
Chapter 10 Non-finities
Chapter 11 Simple Future Tense
Chapter 12 Degrees of Comparison
Chapter 13 Future Continuous Tense
Chapter 14 Word Formation
Chapter 15 Articles
Chapter 16 Punctuation
Syllabus – Computer Education & Additional Educational Softwares
Computer Basics Tutor
Chapter 1
Introduction to
Computer
Topic 1: What is a Computer?
Topic 2: History of Computer
Topic 3: Classification of Computers
Topic 4: Human brain vs. Computer
Chapter 2 Basic
parts of a Computer
Topic 1: Computer Hardware
Topic 2: Computer Software
Topic 3: Central Processing Unit
Topic 4: RAM
Topic 5: ROM
Topic 6: Input Devices
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Topic 7: Output Devices
Chapter 3
Computer Memory
Topic 1: What is a Memory?
Topic 2: Memory Measurement
Topic 3: Storage Devices
Chapter 4 Types of
Software
Topic 1: Booting Process
Topic 2: System Software
Topic 3: Application Software
Topic 4: Operating System
Topic 5: Program & Programming
Topic 6: Programming Languages
Topic 7: Various Application Software
MS Word
Chapter 1 Introduction to MS-Word 2010 Topic 1: Understanding Word Processor Basics
Topic 2: About Office Genuine Advantage (OGA)
Topic 3: Getting Started with MS-Word 2010
Topic 4: What is new in Word 2010?
Topic 5: Components of Work Area
Topic 6: Using help
Chapter 2 Working with Documents Topic 1: Opening a blank and existing document
Topic 2: Entering and editing text
Topic 3: Saving and closing a document
Topic 4: Using the Clipboard
Topic 5: Working with Fonts
Topic 6: Using the mini tool bar
Topic 7: Paragraph Alignment and Line Spacing
Topic 8: Paragraph Borders and Shading
Topic 9: Working with Hyperlinks
Topic 10: Finding and Replacing Text
Topic 11: Printing a document
Chapter 3 Formatting a Document Topic 1: Styling a Document
Topic 2: Bullets and Numbering
Topic 3: Inserting Headers and Footers
Topic 4: Adding Graphics to a Document
Topic 5: Working with Tables
Topic 6: Defining Document Setting
Topic 7: Document Views
Chapter 4 Advanced Formatting
Techniques
Topic 1: Using the Font Dialog Box
Topic 2: Creating New Styles
Topic 3: Object Grouping and Rotation
Topic 4: Creating Multilevel Lists
Topic 5: Setting Tab Stops
Topic 6: Applying Water Mark
Topic 7: Page Colors and Borders
Topic 8: Header and Footer Toolbar
Chapter 5 Publishing Documents Topic 1: Creating Table of Contents
Topic 2: Setting up Notes
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Topic 3: Creating Citation and Bibliography
Topic 4: Adding Captions and Table of Figures
Topic 5: Cross References and Index
Topic 6: Adding Table of Authorities
Topic 7: Reviewing Documents
Topic 8: Protecting Documents
Chapter 6 Advanced Features Topic 1: Creating a Blog Page
Topic 2: Mail Merge
Topic 3: Working with Forms
Topic 4: Working with Macros
MS Excel
Chapter 1: Introduction to Excel 2010
Topic 1: Spreadsheet Basics
Topic 2: Piracy & Office Genuine Advantage (OGA)
Topic 3: Opening Excel 2010 Program
Topic 4: What’s New in Excel 2010
Topic 5: Getting to know to the Work Area
Topic 6: Navigating Work Area
Topic 7: Auto Recover Feature
Chapter 2: Entering and Editing Data
Topic 1: Enter Data Manually and Using Fill Handle
Topic 2: AutoComplete Feature
Topic 3: Formatting / Working with Fonts
Topic 4: Formatting / Working with Cells
Topic 5: Working with worksheets
Topic 6: Save, Close, and Open an Existing File, and Exiting
Excel
Topic 7: Controlling Worksheet View
Chapter 3: Working with Formulae and
Functions, and Formatting Worksheet
Topic 1: Working with Formula
Topic 2: Working with Function
Topic 3: Using AutoSum Tool
Topic 4: Formatting Cells Based on the Values
Topic 5: Working with Array Formulas and hyperlinks
Topic 6: Auditing and Error Checking
Topic 7: Look up Function
Topic 8: Inserting Header and Footer
Chapter 4: Working with Charts
Topic 1: Overview and uses of Charts
Topic 2: Using the Chart Wizard
Topic 3: Creating a Chart
Topic 4: Creating Pie Chart
Topic 5: Pivot table and Pivot Chart
Topic 6: Sorting and Filtering Data
Chapter 5: Advance Features
Topic 1: Consolidating Data
Topic 2: Tracking Changes
Topic 3: Protecting Worksheet & Cell Contents
Topic 4: Password Encryption and IRM
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MS Outlook
Chapter 1: Understanding Outlook Basics
Topic 1: Overview of Outlook
Topic 2: Piracy & Office Genuine Advantage (OGA)
Topic 3: Configuring an E-mail Account
Topic 4: Opening Outlook
Topic 5: Exploring Outlook Window
Topic 6: The Navigation Pane and To Do Bar
Chapter 2: Working with Contacts
Topic 1: Understanding Address Book
Topic 2: Difference between Address Book and Contacts
Topic 3: Adding and Removing Contacts
Topic 4: Importing and Exporting Contacts
Topic 5: Contact Views
Topic 6: Finding Contacts
Topic 7: Sending e-mail using Contacts
Chapter 3: Working with Inbox
Topic 1: Composing Messages
Topic 2: Formatting Messages
Topic 3: Saving Messages
Topic 4: Marking Urgent Messages
Topic 5: Using Attachment
Topic 6: Sending your Message
Topic 7: Replying to messages
Topic 8: Open and Save attachments
Chapter 4: Manage Time, Tasks & Notes
Topic 1: Calendar basics
Topic 2: Appointments and Meetings
Topic 3: Scheduling Appointment
Topic 4: Scheduling Meetings
Topic 5: Scheduling Events
Topic 6: Group Scheduling
Topic 7: Working with Tasks
Chapter 5: Advance Message
Management
Topic 1: Moving Messages to Folders
Topic 2: Coloring Messages
Topic 3: Working with Search Folder
Topic 4: Flagging Messages
Topic 5: Creating Rules
Topic 6: Finding Messages
Topic 7: Deleting Messages
Topic 8: Filtering Mails
Topic 9: Desktop Alerts
Topic 10: Email Etiquettes
MS PowerPoint
Chapter 1: Understanding PowerPoint
Basics
Topic 1: Overview of PowerPoint
Topic 2: Piracy & Office Genuine Advantage
Topic 3: New features in Office 2010
Topic 4: Getting to know PowerPoint Work Area
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Topic 5: Creating a presentation using Templates
Topic 6: Saving Presentation
Topic 7: Closing and Opening Presentation
Topic 8: Exiting PowerPoint
Chapter 2: Working with slides
Topic 1: Getting started with slides
Topic 2: Inserting and Deleting Slides
Topic 3: Selecting a Layout
Topic 4: Working with Text Boxes
Topic 5: Formatting Text
Topic 6: Using Format Painter
Topic 7: Bullets and Numbering
Topic 8: Slide Operations
Topic 9: Proofing your Presentations
Topic 10: PowerPoint views
Chapter 3: Working with Objects Topic 1: Working with Pictures
Topic 2: Working with Chart
Topic 3: Working with WordArt
Topic 4: Working with Table
Chapter 4: Working with Advance Objects
Topic 1: Inserting Organization Chart
Topic 2: Inserting Shapes
Topic 3: Working with Clipart
Topic 4: Working with Slide Master
Topic 5: Inserting Header and Footer
Topic 6: Inserting Action Buttons
Chapter 5: Customizing Presentations
Topic 1: Using Themes in Presentation
Topic 2: Changing Background Style
Topic 3: Applying Slide Transitions
Topic 4: Applying Animation Schemes
Topic 5: Inserting Custom Animation
Topic 6: Marking up Slides during Presentation
Chapter 6: Advance Features
Topic 1: Reviewing Presentations
Topic 2: Creating Photo Album
Topic 3: Advanced PowerPoint Views
Topic 4: Printing Slides
Topic 5: Protecting PowerPoint
Internet and Browsing
Chapter 1: Internet Basics Topic 1: Origin of Internet
Topic 2: Growth in Internet
Topic 3: Internet - A Boon for all
Chapter 2: Internet Connection
Topic 1: Computer Configurations
Topic 2: Modem & its types
Topic 3: What is Network?
Topic 4: Evolution of Network
Topic 5: Type of Networks
Topic 6: Network Connectivity
Topic 7: Network Protocols
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Topic 8: Type of Connections
Topic 9: TCP/IP
Chapter 3: Internet Explorer Topic 1: Opening the Internet Connection
Topic 2: What is a Browser?
Topic 3: Browsing a site using IE.
Topic 4: Disconnecting the "Internet"
Chapter 4:
E-mail facility
Topic 1: What is an E-mail?
Topic 2: Registering an E-mail Account?
Topic 3: Knowing Hotmail Home page
Topic 4: Composing a new message
Topic 5: Attaching files & Sending
Topic 6: Opening Attachments
Topic 7: Using the Calendar
Topic 8: Logging Out
Chapter 5:
Day to Day activities
Topic 1: Using Net banking
Topic 2: Paying Electricity Bills
Topic 3: Paying Mobile Bills
Topic 4: Telephone Directory Search
Topic 5: Apply for a Job
Topic 6: Online Shopping
Topic 7: Booking Railway Tickets
Topic 8: Making Hotel Reservations
Chapter 6: Searching & Chatting
Topic 1: Search Engine
Topic 2: Searching over the Web
Topic 3: Search Engines on the Web
Topic 4: What is Chatting?
Topic 5: Types of Chats?
Topic 6: MSN live Messenger
Topic 7: Sending an Instant Messages
Topic 8: Video and Audio Conversations
Windows 7
Chapter 1: Introduction to Windows7
Topic 1: Overview of Windows7
Topic 2: Brief Overview of important new features
Topic 3: Hardware Requirements
Topic 4: Windows7 Editions and features
Topic 5: Installing windows 7
Chapter 2: Introduction to new features of
Windows7
Topic 1: Introduction to Desktop
Topic 2: Using the Start menu
Topic 3: Aero Shake, Aero Peek, Aero Snap, Jump List
Topic 4: Personalize Desktop.
Topic 5: Understanding Files, Folders and Libraries
Topic 6: Understanding Elements of Windows Explorer.
Topic 7: Manage Files and Folders
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Chapter 3:
Managing your Computer
Topic 1: Control Panel
Topic 2: System and Security
Topic 3: Network and Internet
Chapter 4:
Other Features
Topic 1: Connect to the Web
Topic 2: Windows Media Player 12
Topic 3: Windows Live Essentials
Safe Use of Internet
Chapter 1 Basic of Internet Topic 1: Introduction to Internet
Topic 2: How Internet works?
Topic 3: Benefits of internet
Chapter 2 Uses of Internets Topic 1: Information Search
Topic 2: Net Banking
Topic 3: Email
Topic 4: Paying Bills
Topic 5: Online booking
Chapter 3: Hacking and Internet Crimes Topic 1: Introduction.
Topic 2: Cyber-safety Threats
Topic 3: What is hacking?
Topic 4: Types of Hackers
Topic 5: Misuse of internet
Topic 6: How Virus/ hackers attacks your system
Chapter 4 Safe uses Topic 1: Antivirus
Topic 2: Firewall security
Topic 3: E-mail, Bank account password protection
Topic 4: Staying Safe while Browsing
Spoken English Tutor Syllabus
Chapter 1 Very Easy Talk & Very Easy
Vocabulary
Topic 1: Meeting People
Topic 2: Getting to Know People
Topic 3: Daily Routine
Topic 4: Invitation & Request
Topic 5: Going to Town
Topic 6: Making a Journey
Topic 7: Describing a Place
Topic 8: Describing People
Topic 9: How People Feel
Chapter 2 Easy Talk Topic 1: Saying Hello
Topic 2: Going to the City
Topic 3: Bare Necessities
Topic 4: Telephoning
Topic 5: But’s and If’s
Topic 6: Making Plans
Topic 7: Being Sorry
Topic 8: Inquiring & Complaining
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Chapter 3 Extempore Questions Topic 1: Hatch, Match & Detach
Topic 2: What Makes a House, a Home?
Topic 3: Education and Culture
Topic 4: Friends, Mobile, and Canteen
Topic 5: Taking a Break
Topic 6: Goals and Dreams
Topic 7: We Are What We Think
Topic 8: The Rich, The Poor, and The Ugly
Topic 9: Driving Home a Point
Topic 10: Annoy/ Scare the Hell Out of Me
Chapter 4 Business Communication Topic 1: Formal and Social Introduction
Topic 2: Group Discussion
Topic 3: Interview Skills
Topic 4: Presentation Skills
Topic 5: BPO and Call Centre
Topic 6: Body Language
Topic 7: Gentleman
Chapter 5 Mastering Grammar
Topic 1: Word Order and Sentences
Topic 2: Parts of Speech
Topic 3: Noun
Topic 4: Adjective
Topic 5: Pronoun
Topic 6: Verb
Topic 7: Active and Passive Voice
Topic 8: Adverb
Topic9: Preposition
Topic 10: Conjunction
Topic 11: Interjection
Topic 12: Question Tag
Cyberlaws Tutor Syllabus
Chapter 1 Introduction to Cyber Crime Topic 1: What is a Cyber Crime?
Topic 2: Types of Cyber Crimes
Topic 3: General Tips while using the Internet
Chapter 2 Introduction to Cyber Laws Topic 1: Emergence of Cyber Space
Topic 2: What are Cyber Laws
Topic 3: Importance of cyber law
Topic 4: Advantages of Cyber Laws
Chapter 3
Legal Aspects of Cyber Laws
Topic 1: Models for Jurisdictional Analysis
Topic 2: Cyber Ethics
Topic 3: Digital Signatures
Topic 4: Electronic Governance
Topic 5: Penalties and Adjudication
Topic 6: Piracy
