In-House Best Practices: I will Survive (and Thrive)! · promoter, house painter, and radio DJ....
Transcript of In-House Best Practices: I will Survive (and Thrive)! · promoter, house painter, and radio DJ....
In-House Best Practices:
I will Survive (and Thrive)!
Presented By:
Whitney Brandt Pillsbury Winthrop Shaw Pittman LLP
Nashville, TN
Betsy Hults Jones Day
Atlanta, GA
Erica Larios Wilson Sonsini Goodrich & Rosati
Palo Alto, CA
Donna Kramer Sullivan and Cromwell LLP
New York, NY
Presented at: ACLEA 53rd Annual Meeting July 29th – August 1st, 2017
Montréal, Québec
Whitney Brandt PillsburyWinthropShawPittmanLLP
Nashville,TN
Marcelle Burns is a Gomeroi‐Kamilaroi first nations woman and Pre‐doctoral Fellow at the School of Law, University of New England (Australia). She has over twenty years' experience in the field of Indigenous peoples and laws, as a legal practitioner and academic. Her research interests include the recognition of First Nations in international and domestic laws and Indigenous knowledges and cultural competency in legal education. She is Project Leader for the Indigenous Cultural Competency for Legal Academics Program which aims to support academics to create inclusive learning environments for First Nations students, and build cultural competencies in all students, thus improving legal service delivery to First Nations communities in the long term.
Betsy Hults JonesDayAtlanta,GA
Betsy Hults is the Firmwide CLE & Lawyer Training Manager for Jones Day, based in the Atlanta office. She has been with Jones Day for 34 years, starting as a paralegal and working her way up through the ranks in several administrative positions, including training and recruiting. Betsy holds a B.A. degree from Vanderbilt University and a paralegal certificate from the Institute for Paralegal Training in Philadelphia. She is a member of ACLEA where she belongs to the In‐House SIG and the Membership Committee. She and her husband have two children‐‐ a son who is married, employed as an engineer in Atlanta, and "off the payroll" and a daughter who is earning a Master's Degree in Secondary Education.
Erica Larios WilsonSonsiniGoodrich&Rosati
PaloAlto,CA
Erica Larios is the Training and MCLE Administrator for Wilson Sonsini Goodrich & Rosati. She has been with WSGR for 16 years, working through several roles within the firm's Professional Development department. Erica manages the CLE regulations and requirements for all of the firm's attorneys, both nationwide and internationally. In addition, she assists clients and friends of the firm with their CLE requirements and works with many different CLE regulators to ensure the firms' programs are accredited. Currently, one of her favorite tasks is assisting brand new attorneys with understanding their CLE requirements, and providing them with the tools for how to meet them. Erica holds a B.A. degree in Liberal Studies from Sonoma State University. She is a member of ACLEA where she will soon be finishing her role as co‐chair of the MCLE Committee and recently began her role as co‐chair of the In‐House SIG. Erica and her husband have an 8 year old son, who recently became a 3‐time California State Wrestling Champion.
Donna Kramer Sullivan&CromwellLLP
NewYork,NY
DONNA M. KRAMER manages CLE for Sullivan & Cromwell LLP in New York. To prepare for her law firm career, Donna studied writing, film, and theatre, and was employed as a jazz singer, copywriter, set designer, sound engineer, makeup artist, joke writer, dancer, costume designer, bartender, club promoter, house painter, and radio DJ. Donna also spend one undignified summer mucking stalls at Belmont Racetrack, which experience has proved more relevant to her career in continuing legal education than you might think. In 1997, after 7 years as an S&C paralegal, Donna was drafted to puzzle out New York's new CLE rules and has been somewhat obsessed with CLE ever since. In addition to her full‐time CLE responsibilities, Donna has written, directed, and produced 19 live variety shows and 50+ videos. In her spare time, Donna writes her daily blog (myonebeautifulthing.com), designs mermaid costumes, and binge‐watches PBS shows on Netflix.
In‐House Best Practices: I Will Survive (and Thrive)!
July 31, 2017
Whitney Brandt, Betsy Hults, Donna Kramer & Erica Larios
Your Panel
1 | In-House Best Practices: I Will Survive (and Thrive)!
• Whitney Brandt – Senior Coordinator: Talent Development & CLE, Pillsbury Winthrop Shaw Pittman LLP: 3.5 years
• Betsy Hults ‐ CLE & Lawyer Training Manager, Jones Day: 34 years
• Donna Kramer ‐ Asst. Manager ‐ CLE and Special Projects, Sullivan & Cromwell LLP: 27 years
• Erica Larios ‐ Administrator, Professional Development, Wilson Sonsini Goodrich & Rosati: 17 years
Agenda
2 | In-House Best Practices: I Will Survive (and Thrive)!
The idea
The Program Development
The Audience
The Faculty
The Production
The Feedback
• The lifecycle of a program –Start to finish
The Nightmares
How We’re Feeling
3 | In-House Best Practices: I Will Survive (and Thrive)!
How We Want to Feel
4 | In-House Best Practices: I Will Survive (and Thrive)!
How to get there
5 | In-House Best Practices: I Will Survive (and Thrive)!
Perfecting The Idea
• Best practices:
o Using your resources (Business Development, the Involved PSL, Junior Associates, Business Intelligence/Research Teams, Education Committee)
o Identifying your needs (surveys)
o Challenges and Solutions
• The awkward “no thanks”
6 | In-House Best Practices: I Will Survive (and Thrive)!
The Strategy of Program Development
• How to implement
• Setting deadlines
• Assessing technology
• Sending the invite – enticing the attendees
• Best practices for communication
• Challenges with multiple offices
7 | In-House Best Practices: I Will Survive (and Thrive)!
The Audience
• Identifying your market
• The carrot on the stick
o Lunch?
o CLE?
o Voting Devices?
o Videos + lecture?
o Storytelling?
• The various generational gaps
8 | In-House Best Practices: I Will Survive (and Thrive)!
The Faculty
• The repeat offender
• Working with vendors/outside presenters
• Providing direction (learning objectives)
• Setting deadlines
• The herding
9 | In-House Best Practices: I Will Survive (and Thrive)!
The Production
• Taking it up a notch from the ‘talking head’ and content
• Innovative ideas – what works, what doesn’t
o Knowing your culture
• Assignments/homework before programs
• Being more than a free meal
10 | In-House Best Practices: I Will Survive (and Thrive)!
The Feedback
• Best practices for soliciting good, constructive feedback
• What works, what doesn’t
• How to implement and tweak programming
• The file cabinet of death – putting evaluations into a drawer to never be read/revisited
11 | In-House Best Practices: I Will Survive (and Thrive)!
The Nightmares & The Struggle
12 | In-House Best Practices: I Will Survive (and Thrive)!