Important Information About Your 2018 PERACare

Pre-Medicare Coverage with Anthem Blue Cross

and Blue Shield and CVS Caremark

NEW PRESCRIPTION DRUG PROVIDER—CVS CAREMARK® In our ongoing effort to manage the rising cost of prescriptions and improve your customer service experience with our prescription provider, Colorado PERA has selected CVS Caremark to administer prescription drug coverage for Anthem Blue Cross and Blue Shield (Anthem) plans. The deductible for retail and the minimum and maximum coinsurance amounts for prescriptions will not change.

The change to CVS Caremark will be automatic whether you are currently enrolled in an Anthem pre-Medicare plan or have enrolled for 2018. You do not need to take additional action.

ID CARDS AND BENEFIT BOOKLETS » If you live in Colorado, the name of your Primary Care Physician (PCP) will be printed on your ID card. You can still see any physician in Anthem’s network.

» If you live outside of Colorado, Anthem is unable to print the name of your PCP on your ID card, but you are still encouraged to select and visit a PCP.

» The Anthem 2018 benefit booklet will be available in early 2018 on PERA’s website at www.copera.org, or you may request a printed copy from Anthem at 1-877-737-2258.

» You will receive new ID cards for 2018 from both Anthem and CVS Caremark in December. Be sure to show your pharmacy your new CVS Caremark ID card after January 1, 2018.

» CVS Caremark will mail you information with your new ID card that includes a benefit overview and instructions for creating an account at www.caremark.com to use for mail-order service.

CONTACT INFORMATIONAnthem Blue Cross and Blue ShieldGroup #1950961-877-PERABLU (737-2258)www.anthem.com

CVS CaremarkGroup #RX06421-844-345-2825BIN: 004336PCN: ADVwww.caremark.com

PREMIUM DEDUCTIONS FOR JANUARY 2018As a reminder, your January 2018 PERACare premium is deducted from your December 2017 PERA benefit on December 29, 2017, or from your bank account on December 14, 2017, if you pay by ACH deduction.

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PROVIDER NETWORKS » Both Anthem and CVS Caremark have large networks of providers (doctors, hospitals, retail pharmacies) to give you the opportunity to receive in-network care.

» Over 98 percent of the retail network pharmacies under our current plan are included in the CVS Caremark network. Once you receive your new ID card from CVS Caremark, you can register at www.caremark.com/startnow or contact CVS Caremark at 1-844-345-2825 to review network pharmacies.

» In the Anthem Pre-Medicare plans, you always have the option to see out-of-network providers, however, you will pay less when you use in-network providers.

• If you see an Anthem Tier One PCP in Colorado, you will have a $0 office visit copay.

» To find a PCP, see the instructions at left.

• If you have a new PCP, we strongly encourage you to make an appointment soon.

FINDING A PRIMARY CARE PHYSICIAN (PCP) » Go to www.anthem.com.

» Click on “Menu” in the upper left corner of the page and choose “Find a Doctor” under “Care.”

» Click “Search by Selecting a Plan or Network” under “Search as a Guest.”

» Select “Medical” from the “What type of care are you searching for?” drop-down menu.

» Choose a state from the “What state do you want to search in?” drop-down menu.

» Select “Blue Priority PPO” under “Medical Networks” in the “Select a plan/network” drop-down menu for searches in Colorado. For searches outside Colorado, select “National PPO (Blue Card PPO)” under “Medical (Employer-Sponsored)” from the “Select a plan/network” drop-down menu.

» Click continue.

» Choose “Doctor/Medical Professional” under the “I’m looking for a” drop-down menu. Enter your preferred search location under “Located near,” and check both boxes for “Accepting New Patients” and “Able to Serve as a PCP.”

• Physicians with a “D” next to their name are Designated Tier 1. All other physicians are Tier 2.

» Current enrollees may change their PCP by calling Anthem.

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PRESCRIPTION DRUG COVERAGE

» When you begin filling prescriptions at your retail pharmacy in 2018, you will pay the full cost up to your deductible before the plan begins to pay a share of the cost. There is no deductible for mail order, so consider using mail order whenever possible.

» In 2018, your prescription cost is determined by the category of drug. There are four categories: Generic, Preferred Brand, Non-Preferred Brand, and Specialty. To determine which tier your prescriptions are in, visit the “PERACare for Retirees—2018” page in the “Retirees” section of PERA’s website at www.copera.org. Click the “Provider Directories” button at the top of the page. Under “CVS Caremark and SilverScript,” find the “Prescription Cost Estimator” and choose the Anthem plan in which you are enrolled. You may also visit www.caremark.com.

» If you currently take a Non-Preferred Brand drug, CVS Caremark will send a letter to alert you of a preferred alternative drug of the same class that will cost you less. Contact your physician to let them know your plan has changed and to discuss the preferred alternative drug. If a preferred alternative is appropriate for your condition, ask your physician for a new prescription.

» Specialty drug prescriptions must be ordered from CVS Caremark’s mail-order service and are limited to a 31-day supply.

» The turnaround time on new mail-order prescriptions in January is likely to be two to three weeks. It is important to plan ahead and have an adequate supply of your current prescriptions on hand to last you though January.

PERACARE SELECT

» PERACare Select is designed to offer you enhanced benefits and cost savings when you select preferred providers and/or facilities. There are currently two PERACare Select benefits available to you:

• Colonoscopy—The $300 copay for preventive colonoscopies will be waived for members who visit an Ambulatory Surgical Center (ASC) for the procedure. Visit the “PERACare for Retirees—2018” page of PERA’s website at www.copera.org to find links to in-network ASCs or call Anthem at 1-877-737-2258.

• Hip or Knee Replacement—Your cost for a hip or knee replacement is waived if you use one of the participating surgeons and hospital facilities. For more detailed information, visit PERA’s website at www.copera.org, choose “PERACare” under the “Programs” drop-down menu, and click on “PERACare Select” or call Anthem at 1-877-737-2258.

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SilverSneakers® Fitness Program

You know that physical activity will improve your health and lifestyle, but do you wonder how to get started? That’s where the SilverSneakers fitness program comes in. Available at no cost to all PERACare Anthem plan enrollees, SilverSneakers lets you work out when, where, and how you want—no matter your ability level or goals. You can visit any of the over 11,000 participating gyms, rec centers, or other facilities at any time.

Visit www.silversneakers.com or call Tivity Health at 1-888-423-4632 to find a fitness center near you.

PERACare QuitLine

If you smoke or use tobacco products and are ready to think about quitting, the PERACare QuitLine is here to help. Quitting tobacco is a process, and the first step is the hardest. The PERACare QuitLine gives you access to a support team of dedicated coaches who can help you cope with common barriers to quitting, such as dealing with stress, fighting cravings, and coping with irritability. You can also receive free nicotine replacement therapy, such as gum or patches, through the QuitLine. It all starts with a phone call.

Call the PERACare QuitLine at 1-855-261-2636 to take the first step toward being tobacco free.

ADDITIONAL BENEFITS FOR ANTHEM/CVS CAREMARK PLAN MEMBERS

Diabetes Prevention Program (DPP)

One in three U.S. adults has prediabetes, which means your blood sugar levels are higher than normal and you are at increased risk for Type 2 diabetes, stroke, and heart disease. The Diabetes Prevention Program (DPP) is proven to lower your risk of developing diabetes and is covered at no cost to you. The DPP offers lifestyle health coaching and 16 weeks of in-person or online classes where you will learn skills needed to lose weight, become more physically active, and manage stress. Ask your doctor to refer you to the DPP by completing a Patient Recommendation Form available on www.anthem.com.

Call Anthem at 1-877-PERABLU (737-2258) to inquire about getting started in the program.

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Your Information. Your Rights. Our Responsibilities.HIPAA PRIVACY NOTICEThis notice describes how medical information about you may be used and disclosed and how you can get access to this information. PERA is required to provide this notice to you periodically. Please review it carefully and retain it. You are not required to take any action.

YOUR RIGHTS

You have the right to:

» Get a copy of your health and claims records

» Correct your health and claims records

» Request confidential communication

» Ask us to limit the information we share

» Get a list of those with whom we’ve shared your information

» Get a copy of this privacy notice

» Choose someone to act for you

» File a complaint if you believe your privacy rights have been violated

YOUR CHOICES

You have some choices in the way that we use and share information as we:

» Answer coverage questions from your family and friends

» Provide disaster relief

» Market our services and sell your information

OUR USES AND DISCLOSURES

We may use and share your information as we:

» Help manage the health care treatment you receive

» Run our organization

» Pay for your health services

» Administer your health plan

» Help with public health and safety issues

» Do research

» Comply with the law

» Respond to organ and tissue donation requests and work with a medical examiner or funeral director

» Address workers’ compensation, law enforcement, and other government requests

» Respond to lawsuits and legal actions

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YOUR RIGHTSWhen it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.

Get a copy of your health and claims records

» You can ask to see or get a copy of your health and claims records and other health information we have about you. Ask us how to do this.

» We will provide a copy or a summary of your health and claims records, usually within 30 days of your request. We may charge a reasonable, cost-based fee.

Ask us to correct health and claims records

» You can ask us to correct your health and claims records if you think they are incorrect or incomplete. Ask us how to do this.

» We may say “no” to your request, but we’ll tell you why in writing within 60 days.

Request confidential communications » You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.

» We will consider all reasonable requests, and must say “yes” if you tell us you would be in danger if we do not.

Ask us to limit what we use or share » You can ask us not to use or share certain health information for treatment, payment, or our operations.

» We are not required to agree to your request, and we may say “no” if it would affect your care.

Get a list of those with whom we’ve shared information

» You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.

» We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free, but will charge a reasonable, cost-based fee if you ask for another one within 12 months.

Get a copy of this privacy notice » You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.

Choose someone to act for you » If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.

» We will make sure the person has this authority and can act for you before we take any action.

File a complaint if you feel your rights are violated

» You can complain if you feel we have violated your rights by contacting Colorado PERA, HIPAA Privacy Officer 1301 Pennsylvania Street, Denver, CO 80203, 1-800-759-7372, ext. 6271, or hipaaprivacy@copera.org.

» You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.

» We will not retaliate against you for filing a complaint.

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YOUR CHOICESFor certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do and we will follow your instructions.

In these cases, you have both the right and choice to tell us to:

» Share information with your family, close friends, or others involved in payment for your care.

» Share information in a disaster relief situation.

If you are not able to tell us your preference, for example if you are unconscious, we may share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.

In these cases, we never share your information unless you give us written permission

» Marketing purposes.

» Sale of your information.

OUR USES AND DISCLOSURESHow do we typically use or share your health information? We typically use or share your health information in the following ways.

Help manage the health care treatment you receive

» We can use your health information and share it with professionals who are treating you.

Example: A doctor sends us information about your diagnosis and treatment plan so we can arrange additional services.

Run our organization » We can use and disclose your information to run our organization and contact you when necessary.

» We are not allowed to use genetic information to decide whether we will give you coverage and the price of that coverage. This does not apply to long-term care plans.

Example: We use health information about you to develop better services for you.

Pay for your health services » We can use and disclose your health information as we pay for your health services.

Example: We share information about you with your dental plan to coordinate payment for your dental work.

Administer your plan » We may disclose your health information to your health plan sponsor for plan administration.

Example: Your company contracts with us to provide a health plan, and we provide your company with certain statistics to explain the premiums we charge.

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How else can we use or share your health information? We are allowed or required to share your information in other ways—usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

Help with public health and safety issues

» We can share health information about you for certain situations such as:

• Preventing disease.

• Helping with product recalls.

• Reporting adverse reactions to medications.

• Reporting suspected abuse, neglect, or domestic violence.

• Preventing or reducing a serious threat to anyone’s health or safety.

Do research » We can use or share your information for health research.Comply with the law » We will share information about you if state or federal laws require it,

including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Respond to organ and tissue donation requests and work with a medical examiner or funeral director

» We can share health information about you with organ procurement organizations.

» We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other government requests

» We can use or share health information about you:

• For workers’ compensation claims.

• For law enforcement purposes or with a law enforcement official.

• With health oversight agencies for activities authorized by law.

• For special government functions such as military, national security, and presidential protective services.

Respond to lawsuits and legal actions » We can share health information about you in response to a court or administrative order, or in response to a subpoena.

In addition to federal law, which permits the disclosure listed above, PERA is required to follow privacy rules set forth in Colorado statute, C.R.S. § 24-51-213. To the extent required by the Colorado statute, PERA and the Plan will obtain your (or your personal representative’s) authorization before making such disclosures.

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OUR RESPONSIBILITIES

» We are required by law to maintain the privacy and security of your protected health information.

» We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.

» We must follow the duties and privacy practices described in this notice and give you a copy of it.

» We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

CHANGES TO THE TERMS OF THIS NOTICEWe can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, on our website, and we will mail a copy to you.

This notice is effective December 1, 2014.

THIS NOTICE OF PRIVACY PRACTICES APPLIES TO THE FOLLOWING ORGANIZATIONSPERA’s self-insured health Plans administered by Anthem Blue Cross and Blue Shield and CVS Caremark.

Colorado PERA, 1301 Pennsylvania Street, Denver, Colorado 80203, 1-800-759-7372, hipaaprivacy@copera.org.

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COLORADO PERA NOTICE OF NONDISCRIMINATION Colorado PERA (the “Plan”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

The Plan:

» Provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters.

• Written information in other formats (large print, audio, accessible electronic formats, other formats).

» Provides free language services to people whose primary language is not English, such as:

• Qualified interpreters.

• Information written in other languages.

If you need these services, contact the PERA Civil Rights Coordinator.

If you believe that the Plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Colorado PERA, Civil Rights Coordinator 1301 Pennsylvania Street, Denver, Colorado 80203, 1-800-759-7372 ext. 6271 (phone), 303-863-3815 (fax), or civilrightscoordinator@copera.org (email).

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Colorado PERA Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with:

U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, S.W. Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at www.hhs.gov/ocr/office/file/index.html.

You can file a grievance in person or by mail, fax, or email.

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COLORADO PERA NOTICE OF NONDISCRIMINATION

LANGUAGE ASSISTANCE SERVICES FOR INDIVIDUALS WITH LIMITED ENGLISH PROFICIENCY

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-759-7372 ext. 6271.

注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-759-7372 ext. 6271.

ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-759-7372 ext. 6271.

ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-759-7372 ext. 6271.

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-759-7372 ext. 6271.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-759-7372 ext. 6271.

:اگر بھ زبان فارسیگفتگو م د،یکنی التیتسھ زبان بصورتی گانیرا برا شمای فراھم م باشدی .باسامت دیریگبext. 6271 7372-759-800-1 توجھ

Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency

of Language Assistance Services

ध्यान द�: य�द आप �हदी बोलते ह � तो आपके िलए मुफ्त म� भाषा सहायता सेवाएं उपलब्ध ह।� 1-xxx-xxx-xxxx (TTY:

1-xxx-xxx-xxxx) पर कॉल कर�।

1-800-759-7372 ext. 6271

Appendix B to Part 92—Sample Tagline Informing Individuals With Limited English Proficiency

of Language Assistance Services

ध्यान द�: य�द आप �हदी बोलते ह � तो आपके िलए मुफ्त म� भाषा सहायता सेवाएं उपलब्ध ह।� 1-xxx-xxx-xxxx (TTY:

1-xxx-xxx-xxxx) पर कॉल कर�।

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-759-7372 ext. 6271.

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-759-7372 ext. 6271. 번으로 전화해 주십시오.

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-759-7372 ext. 6271.

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-800-759-7372 ext. 6271.

注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-800-759-7372 ext. 6271 まで、お電話にてご連絡ください。

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-759-7372 ext. 6271.

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-759-7372 ext. 6271.

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ACCESSING YOUR PERA ACCOUNT

You can access your personal information online by logging into your account through www.copera.org.

» You need a User ID and password to access your account. If you have not yet set up your User ID and password, you will first need a PERA Personal Identification Number (PIN).

• You can request a PIN by clicking on the “Request a PERA PIN” link from the “Retirees” menu on the PERA home page. Your new PIN will arrive by mail within seven business days. If you need to access your account before then, please call the PERA Customer Service Center.

» You will then log in with your Social Security number (SSN) and PERA PIN.

• After logging in with your SSN and PIN, you will be prompted to create a user security profile with a User ID and password.

» Once your user security profile is complete, you will no longer use your SSN and PIN to access your account. You will use your User ID and password combination instead.

• You will need to retain your PIN when speaking to a Voya Participant Services Representative to obtain PERAPlus 401(k), 457, and PERA DC Plan information.

If you have questions about accessing your account, please call the PERA Customer Service Center at 1-800-759-7372.

PO Box 5800, Denver, Colorado 80217-58001-800-759-7372 www.copera.org