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Transcript of importance of Integrity and Commitment in professional life
8/13/2019 importance of Integrity and Commitment in professional life
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Session on
Making Commitment to
Integrity with AttitudinalChange
Dr. Muhammad Rasheed
[email protected]; [email protected]; 0333-6901401
Welcome
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Session Contents
• Human Characteristics
• Characteristic based on Region, Religion andsectors
• Valuable Characteristics• Definition of Integrity and Commitment
• Commitment to /with Integrity
• How the Commitment leads to Success
• Change in attitude and behavior towardspositive thinking
• Building our own house
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Humanity
• Global world
• By Sub continent
• By Region
• By Nation
• By Religion
• By ethnic
• By Wealth
• By Sector
• By caste
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Truthfulness is the main element of character• Traits (attitude, Attributes, Social endowments
and skills) Positive and Negative
• Open to authority and tolerance• Courageous and brave
• Decisive and determined
• Faith and forgiveness• Friendly and generosity
• Hard work
• And many more
Characteristics of Humanity
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Commitment to integrity
• An undivided or unbroken completeness or
totality with nothing wanting;
• Moral soundness;
• Adherence to moral principles;
• Honesty
• Truthfulness, Honor, Veracity and reliability
Integrity
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CommitmentThe state of being bound emotionally or intellectually to a
course of action or to another person or personsWe make commitment by;
• Oath; a commitment to tell the truth
• Marriage; a relationship managed on religiously and social
grounds between man and woman.• Promise; a verbal commitment by one person to anotheragreeing to do (or not to do) something in the future
• Assurance; a binding commitment to do or give or refrainfrom something; "an assurance of help when needed";
• Faith; loyalty or allegiance to a cause or a person• Loyalty; commitment to the interests of your own minority
or ethnic group rather than to society as a whole
• Devotion; commitment to some purpose; "the devotion of histime and wealth to science“
• Dedication; complete and wholehearted devotion
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Ice Berg
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To reach a great height
a person needs to have great depth.
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Melting - ICE
I
• Integrity
• To put the world right in order, wemust first put the nation in order
C
• Commitment
• To put the nation in order, we mustfirst put the family in order;
E• Effort
• To put the family in order , we mustfirst correct our personal life;
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Commitment to Work
• Your customers only care; when they know
that you care
• Seek First to Understand, then to be
Understood
• Respond to Judgment / complaint of
customer
• Understand (even if you disagree)
Making the customers feel welcomed and
appreciated
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Commitment to Work
The Customer ExperienceSEE C
• S for Service: which is often seen as merely Task or activity
• E for Experience: is created by consistently exceeding‘customer’ physical and emotional expectations.
• E for Expectations: customers make as they do business or
work with you.
C for Challenge• Challenges to look at services to improve up to the customer’s
physical/emotional expectations and needs .
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• Customer Service is the commitment to
providing value added services to external andinternal customers including attitude,
knowledge, technical support and quality of
service, skill in a timely manner
Customer Service Commitment (CSC)
Benefits of Building Relationships
with Our Customers
Traits of Human
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BUILDING A LIFE
• An elderly carpenter was ready toretire, and he told his boss of his plans
to leave and live a more leisurely life
with his family. He would miss the
earning, but he needed to retire.
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Commitment to Work
• The contractor was sorry to see such a good worker go,
and he asked the carpenter to build just one more house as
a personal favor.
• The carpenter said yes, but his heart was not in his work.
He resorted to shoddy workmanship and used inferior
materials. It was an unfortunate way to end a dedicatedcareer .
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Commitment to Work
• When the carpenter finished his work, the employer came
to inspect the house. He handed the front-door key to the
carpenter. “This is your house,” he said. “It is my gift to
you.”
• The carpenter was shocked! What a shame! If he had only
known he was building his own house, he would havedone it all so differently.
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Commitment to Work
• So it is with us. We build our lives, a day at a
time, often putting less than our best into the
building. Then with a shock we realize we have to
live in the house we have built.
• If we could do it over, we’d do it much differently.But we cannot go back…
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Commitment to Work
• You are the carpenter of your life. Each day you
hammer a nail, place a board, or erect a wall.
• Your attitudes and the choices you make today
build your “house” for tomorrow…
Build wisely!
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Commitment to Develop Integrity
I Can Do It!!!
1.Figure out what goal you want to reach. 2.Find out all the information you can about
how to reach your goal.
3.Think about the steps will need to take to
reach your goal. 4.Take the first step toward your goal.
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Commitment to Teamwork
Good old lessons in teamwork from an age-old fable
The Tortoise
And
The Hare
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The Hare and The Tortoise
• Once upon a time a tortoise and a hare had an argument
about who was faster.
I’m the fastest
runner.
That’s not true.
The fastest runner is
me!
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The Hare and The Tortoise
• They decided to settle the argument with a race. Theyagreed on a route and started off the race.
Ok, let’s have
a race.
Fine!
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The Hare and The Tortoise
• The hare shot ahead and ran briskly for some time. Then
seeing that he was far ahead of the tortoise, he thought
he'd sit under a tree for some time and relax before
continuing the race.Poor guy!
Even if I take anap, he could
not catch up
with me.
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The Hare and The Tortoise
• The tortoise plodding on overtook him and soon finished
the race, emerging as the undisputed champ.
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The Hare and The Tortoise
The moral of the story is;
slow and steady wins the race.
• This is the version of the story that we've all
grown up with.
• The story continues …
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The Hare and The Tortoise
• The hare was disappointed at losing the race and he didsome soul-searching. He realized that he'd lost the race
only because he had been overconfident, careless and lax.
Why did I
lose therace?
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The Hare and The Tortoise
• The tortoise did some thinking this time, and
realized that there's no way he can beat the hare
in a race the way it was currently formatted.
How can I winthe hare?
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The Hare and The Tortoise
• He thought for a while, and then challenged the
hare to another race, but on a slightly different
route. The hare agreed.
Sure!
Can we have another race? This time
we’ll go through a different route.
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The Hare and The Tortoise
• They started off. the hare took off and ran at top
speed until he came to a broad river. The finishing
line was a couple of kilometers on the other side of
the river.Goal
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The Hare and The Tortoise
• The hare sat there wondering what to do. In the
meantime the tortoise trundled along, got into the
river, swam to the opposite bank, continued walking
and finished the race.
Whatshould I
do?
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The Hare and The Tortoise
• The moral of the story?• First identify your core competency and then
change the playing field to suit your core
competency .
• Working to your strengths will create
opportunities for growth and advancement .
The story still hasn't ended
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The Hare and The Tortoise
•The hare and the tortoise, by this time, had become pretty
good friends and they did some thinking together. Both
realized that the last race could have been run much
better.
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The Hare and The Tortoise • So they decided to do the last race again, but to run as a
team this time.
Hi, buddy. How
about doing our last
race again?
Great! I think we could do it
much better, if we two help
each other.
Hi, buddy. How
about doing our last
race again?
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The Hare and The Tortoise
• They started off, and this time the hare carried the tortoise
till the riverbank.
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The Hare and The Tortoise
• There, the tortoise took over and swam across with the
hare on his back.
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The Hare and The Tortoise
• On the opposite bank, the hare again carried the tortoise
and they reached the finishing line together. They both felt
a greater sense of satisfaction than they'd felt earlier.
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Commitment to Moral
Never give up when faced with failure
Fast and consistent will always beat slow and
steady
Work to your competencies
Compete against the situation, not against a
rival.
Pooling resources and working as a team will
always beat individual performers
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Commitment to attitudinal Change
• Your life today is the result of yourattitudes and choices in the past
Past
• Your life tomorrow will be the result ofyour attitudes and choices of today!
Future
Become a PositivePersonality and win the Game