Implementing and Troubleshooting Inventory Management · Review order points and order quantities...
Transcript of Implementing and Troubleshooting Inventory Management · Review order points and order quantities...
![Page 1: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/1.jpg)
Prophet 21 Acclaim
Implementing and Troubleshooting Inventory Management
Inventory Management suite Course 5 of 7
![Page 2: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/2.jpg)
This class is designed for…
Buyers, Purchasing Agents and Operations Managers that are responsible for maintaining efficient inventory levels
![Page 3: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/3.jpg)
Overview
This course will help you determine the best way to use the basic purchasing functionality in Acclaim to meet you business needs.It will discuss how to verify the accuracy of your data and set up your items with the appropriate purchasing method.
![Page 4: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/4.jpg)
Objectives
Verify data for accuracySet up purchasing methods for itemsReview order points and order quantities for MNMX and OPOQ itemsTroubleshoot the factors that make up the order point for UPTO itemsFine-tune ABC classifications for UPTO items
![Page 5: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/5.jpg)
This course will NOT cover…
Basic Purchasing FunctionalityAcclaim navigation
![Page 6: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/6.jpg)
Getting Started with Inventory Management
Determine the best purchase method for each itemRecord purchase method in Item Location recordRecord purchase class for each item not using UPTOEnter order points and order quantities for fixed control items
![Page 7: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/7.jpg)
Getting Started with Inventory Management
Zero out old order points and order quantities for UPTO itemsCreate Purchase Control Records for each branch, vendor and sub-group combinationSpecify review cycle and lead time sourceSet up safety stock in Item or Vendor record
![Page 8: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/8.jpg)
Getting Started with Inventory Management
Verify usage and costs are accurate on all itemsPrint Item Ranking Report by estimated annual costCreate Item Class records for each purchase classCategorize items into respective classes
![Page 9: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/9.jpg)
Verify Data is Accurate
Two primary areas of concernCost basisAverage Monthly Usage
![Page 10: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/10.jpg)
Cost Basis
Can be one of the followingSTND (standard cost)L-AVG (location moving average)C-AVG (company moving average)FIFO (First In-First Out)
![Page 11: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/11.jpg)
Average Monthly Usage
Can be viewed in the Item-History module# of Months field shows you how long you have been tracking an itemRecommend at least 6 months worth of history before using UPTO
![Page 12: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/12.jpg)
Select Items for Fixed Control Methods
Determine which items should be using MNMX or OPOQAssign purchase class 60-69 in Item Location recordVerify Order Points and Order Quantities
![Page 13: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/13.jpg)
Set Up Order Point for UPTO Items
Set up Purchase Control Records for each branch, vendor and vendor sub-groupSpecify number of days between entering purchase orders
![Page 14: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/14.jpg)
Enter Lead Time Information
Determine whether lead time should be calculated by vendor or item
![Page 15: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/15.jpg)
Enter Lead Time Information
Determine whether lead time should be calculated by vendor or itemEnter Lead Time Factor against lead time
![Page 16: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/16.jpg)
Enter Lead Time Information
Determine whether lead time should be calculated by vendor or itemEnter Lead Time Factor against lead timeVerify Accurate Lead Times
![Page 17: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/17.jpg)
Enter Lead Time Information
Determine whether lead time should be calculated by vendor or itemEnter Lead Time Factor against lead timeVerify Accurate Lead TimesEnter Target Purchase Amount
![Page 18: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/18.jpg)
Set Up Order Quantity for UPTO Items
Rank items by estimated annual costSystem uses the following formula to calculate the estimated annual cost12 x AMU x Cost
![Page 19: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/19.jpg)
Define Classes
Go to Item-Class, select Define purchase
Min $ field should coincide with cost
that represents 80% for Class 1
items.
![Page 20: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/20.jpg)
Ranking Report
![Page 21: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/21.jpg)
Define Classes
Go to Item-Class, select Define purchase
Accept the defaults until you are ready to fine tune these
factors.
![Page 22: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/22.jpg)
Define Classes
Go to Item-Class, select Define purchase
Recommended for Class 1 items to set Order Up To
levels at 1.5 (which represents turning those items 8 times
a year).
![Page 23: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/23.jpg)
Define Classes
Go to Item-Class, select Define purchase
Min $ field should coincide with cost
that represents 96% for Class 10
items.
![Page 24: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/24.jpg)
Ranking Report
![Page 25: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/25.jpg)
Define Classes
Go to Item-Class, select Define purchase
Recommended for Class 10 items to set Order Up To
levels at 4.0 (which represents turning those items 3 times
a year).
![Page 26: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/26.jpg)
Assign Purchase Classes
Choose Categorize Item Purchase Class from the Item-Class menuEnter 0 in the BR# field to classify items based on company wide annual costsEnter 99 in the BR# field to classify by locations annual costs
![Page 27: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/27.jpg)
Change Purchase Method to UPTO for Specified Items
Fast edit purchase method of items with purchase class less than 60Perform a fixed fast edit on Order Point to 0Verify system calculation
![Page 28: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/28.jpg)
Accurate Net Stock
If net stock is inaccurately inflated, a requirement may not be triggered when it is needed
![Page 29: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/29.jpg)
Keeping Accurate Backorders
Factors influencing the number of backorders in the system
Timing of backorderManually inhibit allocationTransfer backorderBackorder created in Ship-EditItem-adjust quantities into free stock “after the fact”
![Page 30: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/30.jpg)
Finding Open Backorders
Backorder Requirements Report in the material moduleOpen Transfer Backorder ReportAllocate free stock to backorders
![Page 31: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/31.jpg)
Keeping Accurate Free Stock
Use the ITEM-COUNT module to cycle count your inventory
![Page 32: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/32.jpg)
Preparing for an Item Count
1. Confirm and invoice all orders2. Invoice direct shipments3. Determine whether you want to count free stock
or free + allocated stock4. Run QREBITEM
![Page 33: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/33.jpg)
Steps to Performing Item Count
Print Inventory Cards/Report
![Page 34: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/34.jpg)
Steps to Performing Item Count
Print Inventory Cards/Report
Perform Physical Count
![Page 35: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/35.jpg)
Steps to Performing Item Count
Print Inventory Cards/Report
Perform Physical Count
Enter/Edit Counts
![Page 36: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/36.jpg)
Steps to Performing Item Count
Print Inventory Cards/Report
Perform Physical Count
Enter/Edit CountsPrint Missing
Inventory Cards List
![Page 37: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/37.jpg)
Steps to Performing Item Count
Print Inventory Cards/Report
Perform Physical Count
Enter/Edit CountsPrint Missing
Inventory Cards ListPrint a Recount List
![Page 38: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/38.jpg)
Steps to Performing Item Count
Print Inventory Cards/Report
Perform Physical Count
Enter/Edit CountsPrint Missing
Inventory Cards ListPrint a Recount List
Print an Over-allocated Items List*
![Page 39: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/39.jpg)
Steps to Performing Item Count
Print Inventory Cards/Report
Perform Physical Count
Enter/Edit CountsPrint Missing
Inventory Cards ListPrint a Recount List
Print an Over-allocated Items List*
Print the On-Hand vs. Physical List & Post
Counts
![Page 40: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/40.jpg)
Keeping Accurate Due-In
PO generated but waiting to meet minimumOld POs expedited
![Page 41: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/41.jpg)
Accurate Order Point
Purchase Method Review ReportIf items are in specific purchase classes – use report to examine order points and order quantities
Erratic items should be assigned a unique purchase class for review
![Page 42: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/42.jpg)
Purchase Method Review Report
![Page 43: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/43.jpg)
Purchase Method Review Report
![Page 44: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/44.jpg)
Order Point Factors - UPTO
The factors that make up the order point MUST be accurate!
UsageSet up Seasonal itemsCatch deviation changesMonitor large salesRecord lost salesBack out mistakes
Review TimeSet up accurate review
cycles that match purchasing performance
Review overdue vendors
![Page 45: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/45.jpg)
Overdue Vendor Report
![Page 46: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/46.jpg)
Overdue Vendor Report
![Page 47: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/47.jpg)
Lead Time
Calculated by the system from the time the PO is generated until the first receipt of the POLots of partial shipments use lead time source on an item by item basis
![Page 48: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/48.jpg)
Safety Stock
Safety stock is based on how erratic an item’s usage and lead time areHigher volume items may need more safety stock
Customer Sale
PTD Usage Accumulator
Item Update Process
Average Monthly Usage
![Page 49: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/49.jpg)
Order Quantity – UPTO
UPTOReclassificationRe-categorizationFine tuning
![Page 50: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/50.jpg)
Fine-tuning Classification
Original ClassificationPurchase
ClassAnnual Cost % of Sales Months
SupplyTurns
A - 1 Over 300 80 1.5 8B - 10 75-299 15 4 3C - 20 5-74 5 12 1D - 90 <5 0 0 0
![Page 51: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/51.jpg)
Fine-tuning Classification
New ClassificationPurchase
ClassAnnual Cost % of
SalesMonths Supply
Turns
A - 1 Over 3000 80 1 12A - 3 1000-2999 1.2 10
B - 12 75-224 4 3
A - 5 300-999 1.5 8B - 10 225-299 15 2 6
C - 20 5-74 5 12 1D - 90 <5 0 0 0
![Page 52: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/52.jpg)
Dead Stock
Steps to Manage Dead StockPreventionIdentification
Aged Inventory Value ReportInactive Item ReportReturn Surplus Stock ReportInventory Aged Analysis Report
Co-OrdinationDisposal
![Page 53: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/53.jpg)
Dead Stock
Steps to Manage Dead StockPreventionIdentification
Aged Inventory Value ReportInactive Item ReportReturn Surplus Stock ReportInventory Aged Analysis Report
Co-OrdinationDisposal
Every dollar removed from inventorythat was dead stock, saves
approximately 30 cents of net profit!
![Page 54: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/54.jpg)
Summary
Verify data for accuracySet up purchasing methods for itemsReview order points and order quantities for
MNMX and OPOQ itemsTroubleshoot the factors that make up the order
point for UPTO Fine-tune ABC classifications for UPTO items
![Page 55: Implementing and Troubleshooting Inventory Management · Review order points and order quantities for MNMX and OPOQ items ... Accumulator Item Update Process Average Monthly Usage.](https://reader033.fdocuments.us/reader033/viewer/2022052022/6037f80e90edd6173403f874/html5/thumbnails/55.jpg)
For More Information…
Acclaim Help FilesVisit Activant on the web: http://distribution.activant.com
View P21 University course offeringsBrowse DocumentationSearch the Solutions databaseSubmit a web case
Email Professional Services Sales: [email protected]