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Implemented the Accelerated Learning Program (ALP) in English, significantly improving

student outcomes in Developmental English and increasing completions in EG101, the gatekeeper

English course.

Implemented math support software in Developmental Math that appears to be helping more

students move more quickly through the developmental sequence.

Secured a TRIO grant, helping a cohort of diverse students reach their academic and life goals.

Secured an AVID Higher Ed grant that will help an even greater number of students through the

implementation of the proven WICOR pedagogy and extensive faculty development.

Secured grant funding and county-wide high school partnerships to establish:

o Early College Health Sciences Academy at Rose Hill High School, launched fall 2011,

enabling qualifying high school students to earn college credit up to an Associate’s

Degree though a cohort career exploration experience. Graduates with qualifying scores

receive automatic acceptance to Butler’s highly-competitive Nursing program.

o Early College IT Academy at Andover campus, launched fall 2013, enabling qualifying

high school students to earn industry credentials including Microsoft Academy

certifications and college credit though a cohort career exploration experience.

o Early College Public Safety Academy, launching in fall 2014, enabling qualifying

students to earn EMT and Firefighter 1 certifications and college credit up to an

Associate’s Degree, as well as volunteer firefighting experience if desired, though a

cohort career exploration experience.

o Currently working toward Early College Academies in Manufacturing and Pre-

professional (transfer/general studies)

In these complex times when community colleges are being asked to do more with less, our

challenge is to balance student success and other strategic priorities with fiscal realities. My varied

professional experiences have given me a strong background in administrative/business management

including: research; strategic planning; fiscal management including both budget development and

stewardship; and grant development and management. I have negotiated contracts of all sizes and have

managed vendor relationships in a variety of industries.

During my tenure at Butler, my division has established partner relationships with the City of El

Dorado and City of Wichita resulting in a new Fire Science training facility and the Center for Hospitality

and Culinary Arts, much-needed facilities the college could not afford alone. I serve on the Butler Capital

Projects Team and participated in contracting privately constructed and operated residence halls, adding

192 beds, thereby increasing residential capacity by 50% with no capital outlay. As Interim President, I

was instrumental in securing a facilities Performance Agreement to significantly reduce the cost of

addressing substantial deferred maintenance.

In addition to building successful partnerships, during my tenure we have increased Foundation

scholarships, including the establishment of a $1M endowment for Nursing scholarships, as well as a

grant partnership with Delta Dental for scholarships in our Early College Health Sciences Academy. We

also have won state and federal grants including a four-year $2.7M Department of Labor TAACCCT

grant. Perhaps more importantly, I assisted in redesigning our grants development process, helping us to

develop the institutional discipline to pursue only those grants that support our current strategic priorities.

Even as we seek alternative revenue sources, I am also focused on helping the institution become

more efficient. As VPA I inherited a division that had made great progress on several fronts but suffered

from an organizational structure that had stagnated over a decade or more: workloads were unevenly

distributed among administrators, there was a palpable rift between the two largest campuses, and many

faculty simply felt ignored. I worked with administrators and faculty to create the new division of

Humanities and Social Sciences to improve faculty access to administrators; reallocated resources to

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improve inter-campus relationships and gain significant efficiency in the administrative line; and

expanded service and security at our largest, semi-urban campus with no addition to budget.

As Interim President, I lead a broader realignment of college activities to reflect the financial

realities of reduced state allocations, increasing health care costs, and a statewide enrollment contraction.

Working through several cross-functional Task Forces, we restructured the Marketing, Cooperative

Education, Noncredit Training, Program Innovation, and Learning Support Services areas to reduce the

operating budget by $725,500 with no reduction of service to stakeholders. Combined with additional

strategic budget reductions, we were able to take nearly $1M out of the budget and preserve our elected

board’s defined level of cash reserves. I am pleased we achieved the needed outcomes, but I am most

proud of the way we managed the process internally. Although the final decisions rested with the interim

president and the board, we facilitated participation and communication at all levels of the organization,

developing consensus—and ultimately majority buy-in—through the process. Those months were some

of hardest in institutional memory, but we successfully preserved our cohesive college culture and came

out a stronger, leaner, better-managed institution.

Central to this process was a clear focus on our 2014-2016 Strategic Plan. As Butler’s long-term

president prepared for retirement, I was tasked with leading the strategic plan development process,

convening the entire college for a day of institutional assessment, conducting smaller focus groups with

operational staff, and holding six day-long retreats with administrators and faculty leaders. As a result of

this inclusive process, we validated what we now call our “four timeless strategic priorities” identified in

the previous planning cycle—Ensure Student Success, Contribute to Our Communities, Invest in our

Employees Success, and Advance institutional Effectiveness—then developed one “Big Hairy Audacious

Goal” (BHAG) for each priority. Throughout the recent realignments and in our work today, these

BHAGs are the compass that keeps us on-course and working with common purpose. As an institution,

we now recognize this strategic plan as a living document to be refreshed each year through broad based

conversations, rather than a plan with a set life cycle. Because we consciously developed the plan as a

blueprint for the “ideal Butler” rather than a list of projects or activities, it has been exciting to see how

each unit of the college has responded with energy and a sense of urgency to fulfilling the BHAGs in their

own ways.

As part of the strategic planning process, we shared a wealth of data with all members of our

college community, sparking broad-ranging conversations that have led to deeper planning within the

divisions and units. To maintain this momentum, administrators, faculty leaders and interested board

members meet throughout each fall semester in monthly Data Summits to examine updated information

on student demographics and success, college finances, our communities and regional economy in

preparation for the budget planning process each spring.

I am committed to shared governance that recognizes the perspectives of each employee group at

the college and the unique role of faculty in shaping the institution’s character and quality. At Butler, we

engage in Mutual Gains Bargaining, a negotiation process with professional employees (faculty,

counselors, and advisors) that relies on shared interests to create mutually beneficial solutions to issues.

As VPA, I serve as a member of this team. As Interim President, I led the process, resulting in an

acceptable contract despite challenging economic times. I also interact with the Ops Staff organization

and student organizations, sharing information and listening to their concerns and suggestions.

In addition to organizational leadership and planning, I bring a strong background in internal and

external communication and fundraising, skills I would use to be a strong advocate for Chattanooga State.

I have served as a public spokesperson, managed public relations functions, and been significantly

involved in legislative communication efforts, so I am comfortable with media, public, and government

relations. I have written a variety of grant applications for public and private funders and participated in

institutional advancement/fundraising calling efforts. I have written several outside evaluation reports for

Title III grants. Additionally, I am deeply involved with accreditation processes, currently serving as an

Higher Learning Commission (HLC) peer reviewer and previously acting as outside evaluator for a

community college’s SACS Quality Enhancement Plan. I led Butler though the transition from the HLC

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AQIP process to the new Open Pathway as a Pathways Pioneer Institution resulting in Butler’s

reaffirmation in April 2013 with no recommendations.

At the national level, I have served as a member of the National Community College Benchmark

Project (NCCBP) Policy Advisory Board and the American Association of Community Colleges (AACC)

21st-Century Initiative Implementation Team. I currently serve as a member of the AACC Marketing and

Communication Council. I regularly present at national conferences and participated in the 2013 AACC

Presidents Academy Summer Institute. I not only appreciate the professional development, but the

opportunity to keep my institution visible at the national level which assists with our pursuit of grants and

partnerships.

At the state level, I have worked in two different state systems—one a federated Regents system

and one a coordinating rather than governing Board—and so have experience balancing complex state

requirements with local needs. Last year I served as President of the Kansas Council of Instructional

Administrators, the professional organization for community and technical college Chief Academic

Officers (CAOs); as such, I chaired the Kansas Regents System Council of Chief Academic Officers

(SCOCAO), a monthly meeting of the two-year and four-year CAOs. During my tenure, in these roles, I

led a process to establish system-wide Reverse Transfer which will help hundreds of Kansans obtain two-

year degrees. I also served on the Regents Transfer and Articulation Committee (TAAC), a group

dedicated to streamlining transfer to speed student progression to completion. I continue to serve on

SCOCAO with the aim of bringing greater equity to Adult Education funding for rural areas. Efforts like

these will play a critical role in helping our college succeed in the planned outcome-based funding model.

As you can see from my resume, I have been involved with technology for most of my career. I

started as a technical writer at a small software development company, and moved on to direct the

development of an online assessment product for Franklin Covey, then to manage hardware/software

implementations to facilitate Customer Relationship Management strategies for an assortment of

corporate clients. At SLCC, I led an amazing team of communication and technical professionals to

redesign the institution’s external website and launch the college’s first Intranet portal. I have developed

online courses and focused my dissertation research on student engagement in community college online

education programs, research that has been instrumental to the development of a new national CCCSE

survey of quality practice in online learning. I believe technology offers us exciting opportunities to

address the challenges of our quickly evolving higher education environment, to reach out to students and

tap faculty expertise to increase student engagement and retention—not in an attempt to replace face-to-

face interactions but as a way, in this time of reduced budgets, serve more students, in more geographic

areas, better with less.

While I enjoy administrative work, I recognize that it is not an end unto itself but the necessary

support structure for teaching and learning, the heart and soul of the community college. I appreciate the

unique role of faculty in the life of students and the institution, and greatly value the time I have spent

working directly with students and other faculty members as an instructor. I have developed curricula and

taught degree and certification courses at the concurrent high school, undergraduate, and graduate levels

since 1995, including ten years in online learning environments. Most recently, I taught Organizational

Design for the National American University doctoral program’s Kansas cohort. Additionally, I helped

redefine the doctoral curriculum as a member of our department’s Core and Research Course Review

Committee at UT. In addition to an administrative role, I hope always to keep teaching, mentoring, and

learning from students.

I am deeply committed to professional development at all levels. At Butler, I established a faculty

internship program that to date has allowed four outstanding individuals to step into administrative roles

for one to two years while maintaining their faculty tenure status. Hearing from faculty that they want to

learn from their peers, when our Faculty Development Director retired, I turned the administrative

position into a faculty leadership position with the successful candidate selected from faculty by faculty.

With this transition, we have launched a First Year Experience program, required for new full-time

faculty and available to new adjunct faculty, which focuses on professional development and faculty

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retention. Last spring, we ran the third annual Service Learning Institute, an intensive three-day event that

prepares faculty to incorporate meaningful service learning into their curricula. In the summer, we hosted

Inspiration Vacation, a three-day lock-in for 35 faculty applicants to learn and apply active and

collaborative techniques and re-connect with the joy of teaching. We recently ran the second annual

Developmental Education Institute, a two day event designed to introduce new pedagogy and classroom

management approaches and offer Dev Ed faculty the opportunity to share their best practices.

For operational staff, we run workshops to train on processes and procedures throughout the

division, provide soft skills training, and offer regular opportunities for colleagues from our various

campuses to reconnect. At the Deans Council level, we have committed to a series of group reads, the

most recent being Carrots and Stick Don’t Work: Building a Culture of Employee Engagement with the

Principles of RESPECT by Dr. Paul Marciano. With my support, one member of the council completed

certification in Adult and Developmental Education through the Kellogg Institute, and three members

have entered doctoral programs. I am currently serving as mentor for one faculty member’s doctoral field

experience.

I believe my colleagues would describe me as a facilitator and creative problem-solver. Whether

negotiating with faculty through Mutual Gains Bargaining, pulling together cross-functional teams to

address challenges, holding student, faculty, or college forums, or meeting one-on-one with community

members, I enjoy identifying promising practices through research and dialogue with colleagues and

students, bringing ideas to the table for discussion, and then carrying the best forward to completion. My

years in technology, product development, and marketing have honed an instinct for identifying root

causes, determining what is needed, and seeing how to make things work. My years in community

colleges have taught me that the best possible solutions are found through collaboration. As an

administrator, I am committed to fostering trust-based relationships and creating inclusive, transparent

processes as the keys to creating sustainable change.

Will Rogers once said, “Even if you’re on the right track, you’ll get run over if you just sit there.”

Chattanooga State Community College is certainly on the right track. I would welcome the opportunity to

use my knowledge, skills, and passion to help the college move forward to even greater success.

Thank you for reviewing my qualifications. I would be happy to answer any questions or provide

additional information. I look forward to speaking with you soon.

Sincerely,

Karla A. Fisher, Ph.D.

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RESUME

Karla A. Fisher, Ph.D.

CONTACT INFORMATION

EDUCATION

Doctor of Philosophy / Educational Administration (April 2010)

Community College Leadership Program, The University of Texas at Austin

Master of Arts / Communication (May 1997)

St. Mary’s University, San Antonio, Texas

Bachelor of Arts / English with an emphasis in writing (May 1991)

St. Mary’s University, San Antonio, Texas

PROFESSIONAL EXPERIENCE

Butler Community College (9/2010 –present)

Vice President of Academics—Responsible for five academic divisions and one learning

support division, a holistic student outcomes assessment program, curriculum development, industry-

relevant career/technical education, faculty development, and site management at five outreach

campus locations. Also serve as a member of the executive team, which oversees the college's

integrated planning and resource allocation efforts, including strategic planning, continuous quality

improvement and unit/departmental-divisional performance improvement plans. Manage annual

budget in excess of $23M. Reorganized division and reallocated resources to improve inter-campus

relationships, gain significant efficiency in the administrative line, and expand customer service and

security at largest campus with no addition to budget. Initiated faculty-driven professional

development program and developed an administrative internship program for faculty. Instrumental

in: redesign of underperforming Student Connect student success course into effective, self-supporting

student orientation program; significant improvement in utilization of peer tutoring and

implementation of 24/7 professional online tutoring service; ending late enrollment through an “Every

Day Counts” initiative; redesign of developmental education including accelerated programs in

English and Math departments; and the initiation of effective system wide reverse-transfer agreements

with university partners.

Interim President —1/2013-7/2013, served as institutional CEO with annual budget of $49M.

Lead the 2014-2016 Strategic Plan development and launch. Lead realignment of college activities to

reflect financial realities of reduced state allocations, increasing health care costs, and state-wide

contracting enrollments; restructured Marketing, Cooperative Education, Noncredit Training,

Program Innovation, and Learning Support Services to reduce operating budget by $725,500 with no

reduction of service to stakeholders. Hosted HLC ten-year accreditation site visit, April 15-16, 2013 to

achieve reaffirmation with no recommendations.

Center for Community College Student Engagement (5/2007–present)

CCCSE Associate—Provide consulting and workshop facilitation for CCCSE colleges and serve

as Resident Faculty for Student Success and High Impact Practices Institutes.

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College Relations—Directed member recruitment activities including the creation and

management of an extensive multi-segment communication plan, publications, conference presence

and presentations, statewide workshops, and other training opportunities. Developed and delivered

presentations, workshops, and other training events designed to help colleges effectively use data to

improve educational practice. Edited and co-authored four national reports (available online at

www.ccsse.org/publications). Instrumental in new product development for the Survey of Online

Student Engagement including developing and testing new survey items, conducting cognitive

interviews, and managing five-site item pilot in fall 2009.

Research Associate—Provided research and communication support for Survey of Entering

Student Engagement (SENSE) field test. Developed and tested additional survey items, conducted

cognitive interviews, and wrote promotional and support materials.

Director of Institutional Marketing, Salt Lake Community College (12/2001–4/2007)

Served on President’s Cabinet, providing executive communication advice and support including

internal and external statements and speeches. Responsible for institutional marketing and

communications including: external communication (strategic positioning, branding, messaging, and

channel management of website, advertising, direct mail marketing, public relations, video/multi-

media production); internal communication (Intranet portal, monthly employee newsletter); and

student support (Intranet portal, telephone messaging systems, publications including the annual

General Catalog, and the Contact Center telephone and Internet help service). Managed 26 full-time

and part-time marketing and technical professionals with annual budget in excess of $2.5M.

Developed and implemented first SLCC brand strategy in preparation for the institution’s ten-year

accreditation visit in 2004. Designed and implemented college’s first integrated internal

communication plan utilizing email, web, and print materials. Directed institutional website redesign

and college’s first Intranet portal launch.

CRM/Loyalty Consultant, Webmiles, iXL, Independent Client Services (7/2000–12/2001)

Worked with clients to create and implement integrated Customer Relationship Management (CRM)

strategies, including formulating CRM and marketing vision/mission, defining objectives, assessing

and facilitating organizational readiness, updating/creating policies, developing branding and

messaging, overseeing large-scale hardware/software implementations, and creating and implementing

specific relationship/loyalty and communication plans through online/on-the-ground

advertising/promotions, direct/email campaigns, and media relations.

Product Manager, e-Products, Franklin Covey (5/1999–7/2000)

Managed development of new web-based assessment tool and integrated online purchasing/order

management system to dramatically expand company’s assessment business. Conducted

customer/market research, managed ongoing product development and marketing for Franklin

Covey’s 360º profile and survey products. Negotiated partnership contract with Canadian company to

implement new survey technology, reducing time to market and saving substantially on maintenance

post-launch.

Marketing Manager, USAA (5/1997–5/1999)

Segment Marketing—Created and managed roll-out to new audience segment of 500,000.

Conducted market research to segment audience, tailored online process and look-and-feel, and tested

packaging/bundling options and associated messages; developed annual segment marketing plan and

budget; managed product development for segment; managed intensive lifecycle-based direct mail

campaign; and directed campaign and budget analysis and tracking. In 1998, exceeded all

product/account goals by 8% and exceeded household goal by 18%.

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Product Marketing—Managed intensive direct-mail marketing to audience of 4 million.

Conducted market research to define new products and test messages; developed annual product

marketing plan to increase market share; and directed analysis and tracking of campaign results.

Director of Business Development, Frost Bank (6/1994–8/1996)

Established the first Business Development function within the bank, defining the position’s role,

functions, and goals, then creating similar functions in offices across the bank’s major markets.

Worked with 40+ lending officers to develop and implement sales/marketing and relationship

management plans for corporate customers and prospects. Developed pre-prospecting and volume

tracking methodologies. Plans averaged 4% over loan volume goal each month of implementation.

Communications Manager, IDRA (9/1992–6/1994)

Restructured and directed Media and Communications Center as a service entity within the larger

education-focused nonprofit organization. Supervised four staff to run Document Center/computer lab

and to manage media relations, special events, and publications including a 24+ page monthly

magazine. Collaboratively wrote and edited all grant proposals. Organized national annual training

seminar and youth conference for educators and students.

Technical Writer/Publications Coordinator, Karta Technology (9/1991–9/1992)

Developed and produced all Karta publications including software documentation, marketing and

technical proposals, brochures, media releases, technical articles, and a biannual newsletter on power

utility boiler maintenance. Liaised with the Electric Power Research Institute (EPRI) and power

industry-specific media for PR/marketing. Organized spring and fall user group conferences for power

utility personnel.

TEACHING EXPERIENCE

Instructor, National American University, Community College Leadership Program (2014)

Teach blended doctoral course in Organizational Theory and Design for The Roueche Graduate

Center.

Resident Faculty, CCCSE (2011 – present)

Coach community college teams in developing student success plans.

Entering Student Success Institute (Santa Fe, NM: March 27-29, 2011)

High Impact Practices Institute (San Antonio, TX: April 6-7, 2013; Santa Fe, NM:

March 30-April 1, 2014)

Instructor, Butler Community College (2011-2012)

Taught eight-week Student Connect orientation courses.

Instructor, Salt Lake Community College (2002–2011)

Developed WebCT Vista master course website; taught COM 1010: Elements of Effective

Communication online.

Graduate Teaching Assistant, The University of Texas at Austin (2007–2008)

Facilitated classes and provided teaching support for doctoral courses in Org Design in the

Educational Administration department. Developed Blackboard community website for Community

College Leadership Program cohorts.

Instructor, St. Mary’s University (1997–1999)

Developed and taught CM 7347 Technical Writing class in graduate evening studies program.

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Instructor, American Institute of Banking (1995–1997)

Developed and taught general marketing and business writing classes in the AIB certification program.

TEACHING INTERESTS

Communication, Marketing, Business Writing, Technical Writing, Ethics, Diversity, Leadership,

Management and Mentoring, Organizational Design and Culture, Student Success Initiatives.

PUBLICATIONS

Dissertation

Fisher, K. A. (2010). Student engagement in community college online education programs:

Exploration of six constructs with implications for practice. (Doctoral dissertation, The

University of Texas at Austin, April 2010).

Articles and Papers

Fisher, K. (2013, Feb. 28). What is the value of a college education? Wichita Eagle, p. 5.

Fisher, K. (2010, May 17). Online student engagement: CCSSE finds enrollment status and online

experience are key. Community College Week, Special Report on Distance Education, pp. 7, 9.

Bohlig, E. M., & Fisher, K. A. (2010). Impact of part-timeness on community college student

engagement. Paper presented at the Association for Institutional Research 50th Annual Forum,

May 29 – June 2, 2010, Chicago, IL.

National Reports (editor and co-author)

Center for Community College Student Engagement. (2009). Making connections: Dimensions of

student engagement (2009 CCSSE Findings). Austin, TX: The University of Texas at Austin,

Community College Leadership Program.

Center for Community College Student Engagement. (2009). Benchmarking and benchmarks:

Effective practice with entering students. Austin, TX: The University of Texas at Austin,

Community College Leadership Program.

Center for Community College Student Engagement. (2008). Imagine success: Engaging entering

students (2008 SENSE Field Test Findings). Austin, TX: The University of Texas at Austin,

Community College Leadership Program.

Community College Survey of Student Engagement (CCSSE). (2008). High expectations and high

support: Essential elements of engagement (2008 CCSSE Findings). Austin, Texas: The

University of Texas at Austin, Community College Leadership Program.

SELECTED PRESENTATIONS & EVENTS

[Pending] Invited presenter at AACC Future Leaders Institute (Las Vegas, NV; June 21-25, 2015).

“Understanding Your Role in a Student Success Agenda”

Co-presenter, Minnesota Community and Technical College System Statewide Workshop (Coon

Rapids, MN; February 18, 2014) “Using Center Data to Improve Student Success”

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Keynote, Nebraska Association of Community Colleges (North Platte, NE; November 4, 2013) “21st

Century Challenges for Nebraska Community Colleges”

Co-presenter, 2013 Strengthening Student Engagement Workshop (Overland Park, KS: June 17, 2013)

“Students Finish What They Start”

Facilitator, Pratt Community College Faculty In-service (Pratt, KS: January 4, 2012) “Faculty Focus:

Retention”

Co-presenter, 2011 International Conference on College Teaching and Learning (Ponte Vedre, FL:

April 5-8, 2011) “Risk and Learn! A Replicable Model for Faculty Development”

Presenter, 2011 Entering Student Success Institute (Santa Fe, NM: March 27-29, 2011) “Listening to

Entering Students: EARS - Early Alert and Response System”

Co-presenter, League for Innovation in the Community College’s 2011 Innovations Conference (San

Diego, CA; February 27, 2010) “Give ‘em what they want! Program Development That Works”

Co-presenter, UT System Innovations in Online Learning Conference (Austin, TX; May 26, 2010)

“Social Networking and Student Success”

Co-presenter, EDUCAUSE Learning Initiative webinar (May 3, 2010) “Making Connections:

Using Technology to Increase Student Engagement and Success” http://net.educause.edu

Co-presenter, League for Innovation in the Community College’s 2010 Innovations Conference

(Baltimore, MD; March 28, 2010) “Dimensions of Student Engagement in a Tech-Connected World”

Keynote, Williston State College Spring Faculty Convocation (Williston, ND; January 11, 2010)

“Student Engagement”

Keynote, North Central Michigan Community College Convocation (Petoskey, MI, August 31, 2009)

“Student Engagement for Student Success”

Co-presenter, UT System Innovations in Online Learning Conference (Austin, TX; May 22, 2009)

“Student Engagement: Making Connections Across Platforms”

Co-presenter, West Virginia Community and Technical College System Statewide Workshop

(Charleston, WV; May 7, 2009) “Using Data for Planning and Improvement”

Panel facilitator, 89th Annual American Association of Community Colleges (AACC) Convention

(Phoenix, AZ; April 4–7, 2009) “High Expectations and High Support: How Leaders are Changing the

Formula for Student Engagement and Success”

Presenter, 2009 Wyoming Community College Conference (Cheyenne, WY; February 19, 2009)

“High Expectations, High Support: Key Factors for Improving Student Engagement and Success”

Presenter, Minnesota Community Colleges Conference (Brainerd, MN; October 23, 2008) “Starting

Right: A First Look at Engaging Entering Students”

Co-presenter, League for Innovation in the Community College’s 2008 CIT Conference (Salt Lake

City, UT; October 20, 2008) “Community College Websites that Work”

Co-presenter, Jackson Community College Convocation (Jackson, MI; September 12, 2008) “Student

Engagement: It’s Everyone’s Job!”

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Local coordinator, U.S. Department of Education summit for community college presidents: “Issues

That Matter to Community Colleges Serving Low Literacy Adults” (Austin, TX; April 21, 2008)

Panel member, Council for Resource Development Summer Session (Park City, Utah; July 17, 2006)

“Cross-functional Collaborations for Community College Alumni Program Development”

Presenter, Utah Association of Collegiate Registrars and Admissions Officers (UACRAO) (Cedar

City, Utah; June 30, 2005) “The Four Cs of Effective Recruitment Marketing”

SERVICE

Member, American Association of Community Colleges (AACC) Marketing and

Communication Council (2014 – present)

Member, American Association of Community Colleges (AACC) 21st-Century Initiative-

Implementation Team (2012 – 2013)

Member, National Community College Benchmark Project (NCCBP) Policy Advisory Board

(2012 – 2013)

Peer Reviewer (Open Pathway), North Central Association Higher Learning Commission

(2011 – present)

Kansas Board of Regents’ System Council of Chief Academic Officers (2012 – present)

o Chair (2013 – 2014)

o Member (2012 – present)

Kansas Council of Instructional Administrators (2010 – present)

o President (2013 – 2014)

o Secretary (2012 – 2013)

o Member (2010 – present)

Institution:

Co-chair, Task Force on Department Chairs (2014 – 2015)

Executive Sponsor, Butler 2010-2013 Strategic Initiatives (2010 – present)

Member, Strategic Enrollment Management team (2014 – present)

Chair, Butler 2014-2016 Strategic Plan Development Process (2012 – 2013)

Founding Chair, Butler Community College MarComm Council (2013 – 2014)

Member, Butler Community College Executive and Admin Councils (2010 – present)

Chair, Butler Deans Council (2010 – present)

Member, Butler Capital Projects team (2010 – present)

Butler Mutual Gains Bargaining Team (faculty & professional employee negotiations)

o Member (2010 – present)

o Administrative Chair (2013)

Co-facilitator, Butler Employee Connect Orientation (monthly, 2010 – present)

Chair, University of Texas at Austin (UT) William S. Livingston Outstanding Graduate

Student Employee Awards for Teaching Assistant, Assistant Instructor, and Graduate

Research Assistant (2008 – 2009)

Chair, UT Outstanding Graduate Advisor Awards (2007 – 2008)

Chair, UT Outstanding Graduate Coordinator Awards (2007 – 2008)

Member, UT Educational Administration Core and Research Course Review Committee

(2007-2008)

Member, UT Educational Administration Department Chair’s Student Advisory Committee

(2007 – 2008)

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Co-chair, Annual President’s Art Show, statewide juried show in partnership with the

Museum of Utah Art & History (2006, 2007)

Member, Salt Lake Community College Executive and Admin Councils (2001 – 2007)

Member, SLCC Mediation Council (2006 – 2007)

Founding member, SLCC Enrollment Management Committee (2005 – 2007)

Founding member, SLCC Employee Mentoring Program Committee (2005 – 2007)

Member, IT Steering Committee (2002 – 2007)

Presenter, SLCC Supervisory Training Program (quarterly, 2002 – 2007)

Member, SLCC Thayne Center for Service & Learning Advisory Board (2003 – 2006)

Member, SLCC Markosian Library Advisory Board (2002 – 2005)

Community:

Member, Rotary of El Dorado (2013 – present)

Member, El Dorado Chamber of Commerce Board (2012 – 2014)

Kansas Humane Society Board (2012 – present)

o Member (2012-2013)

o Vice Chair (2014)

o Chair (2015)

Team Captain, Wichita Metro Chamber of Commerce Membership Drive (2012)

Koch Foundation Scholarship Recipient Selection Committee (2011, 2012)

Graduate, Advance Kansas Diversity Leadership Program (2011)

President, Hyde Park Terrace Home Owners’ Association, Austin TX (2008-2010)

Volunteer Mediator, Salt Lake County UT

HONORS

Member, Kappa Delta Pi international honor society (2008-2010)

George I. Sanchez Presidential Fellowship (2009) - $3,500

Great American Scholar (2008) - $1,000

Colvert Scholar, Community College Leadership Program (2007) - $10,000

Recipient, 22nd Annual Admissions Advertising Awards (2007)

- GOLD: Outdoor/Transit/Billboard, Fall Enrollment Campaign

- GOLD: Radio Ad/Single, Fall Enrollment Campaign

Recipient, 21st Annual Admissions Advertising Awards (2006)

- GOLD: Outdoor/Transit/Billboard, Summer Outdoor Campaign

- GOLD: Radio/Advertising/Single Ad, Summer Enrollment Campaign

Recipient, SLCC Outstanding New Professional Award (2002)