Implementation of a Quality Assurance (QA) program at the … · 2019. 2. 26. · Implementation of...
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Implementation of a Quality Assurance (QA) program at the
faculty of pharmacy of Lyon/France
EAFP, Athenes, May 2015
Assess for progress
There’s no doubt about it, we will
improve
Stephanie Sentis, Assistant professor ISPB, President ISPB Evaluation Committee
Hans Martin Spath, Assistant professor ISPB
Christine Vinciguerra, Professor, ISPB Dean
Claude Mailhot, Professor, Montreal University, President CIDPHARMEF Evaluation Committee
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ISPB: Faculty of Pharmacy of Lyon in France
24 faculties of Pharmacy in
France
Technical and administrative staff
≈ 2 200
Students
Teaching staff
≈ 115
≈ 55 Specialization in 6 different
professional sectors
ISPB: Institut of Pharmaceutical and Biological Sciences
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WHY EVALUATE?
Improvement of curriculum quality
Improvement of the quality of pharmacy
practice
Evaluation Evaluation
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HOW EVALUATE?
QA project of ISBP
QA process of CIDPHARMEF
QA: Quality Assurance CIDPHARMEF: Conference of Deans of Francophone Schools of Pharmacy
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CIDPHARMEF
International Association of Deans of francophone schools of pharmacy
Total: 60 Francophone Faculties in 21 countries in 4 continents
Founded in 2002 President: Jean Lefebvre, Dean – Laval, Canada
Canada
Haïti
France
Belgium
Switzerland
Romania
Lebanon
Madagascar
Vietnam
Cambodia Rwanda
Tunisia
Algeria
Morocco
Senegal
Guinea
Ivory Coast
Burkina Faso
Togo
Benin
Mali
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President: Claude Mailhot
Creation: May 2004
Develop and review
evaluation policies and evaluation
methodology
No comparison
No classification
Supervise all
evaluations
Reviewers: international francophone
academic experts
Inform francophone faculties regarding
the evaluation process and the
requirements for sel-evaluation
EVALUATION COMMITTEE OF CIDPHARMEF
Volontary procedure
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ISPB Quality Assurance Project
QA Project
Self-assessment (1 year)
Assessment by international experts (4 months)
Action plan (5 years)
IMPROVEMENT
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1- ISPB Evaluation Committee
Quality Assurance Programm
STEP BY STEP
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Teaching staff
Students
ISPB EVALUATION COMMITTEE
Evaluation Committee
Pharmacists professionals
Technical and administrative
staff
Community pharmacies
industry
hospitals
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1- ISPB Evaluation Committee
2- Self-assessment report Quality
Assurance Program
STEP BY STEP
Policies and procedures from
CIDPHARMEF
Self-assessment guide
Self-assessment
report template
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SELF-ASSESSMENT REPORT
10 topics
Faculty’s mission
Governance
Educational program
Students
Staff
Lecture Halls, Classrooms
offices, hardware
Financial Resources
Research training and
research activities
Continuing education
International Cooperation
2013-2014
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1- ISPB Evaluation Committee
2- Self-assessment report
3- Self-Analysis
Quality Assurance Programm
STEP BY STEP
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Make an assessment
Account
Strengths, Weaknesses,
Opportunities, Threats
Self-Analysis Internal
Recommendations
SELF ANALYSIS
Improvement
For each topics…..
Self-assessment report: 400 pages, 10 chapters
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1- ISPB Evaluation Committee
2- Self-assessment report
3- Self-Analysis
4- External evaluation
Quality Assurance Programm
STEP BY STEP
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EXTERNAL EVALUATION
Self-assessment report analysis (May 2014)
4 Experts
Canada
France (2)
Lebanon
Audit (June 2014): interviews with all stakeholders of Faculty and University
Experts assessment report: 154 recommendations (october 2014)
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Self-assessment
report
Faculty’s mission
Governance
Educational program
Students
Staff
Lecture Halls, Classrooms,
offices, hardware
Financial Resources
Research training and
research activities
Continuing education
International Cooperation
EXTERNAL EVALUATION: RECOMMENDATIONS
10
8
62
11
14
12
5
26
3
3
7
22
51
14
7
21
5
11
6
22
≈ 80% identical
ISPB Experts
Recommendations numbers of :
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EXAMPLES OF AREAS FOR IMPROVEMENT
1- Better adequacy between training and pharmacists’ activities
2- Education methods
3- Training course
4- Interaction with professional environment
5- Knowledge about research training and activities
: 2015 to 2018
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1- ISPB Evaluation Committee
2- Self-assessment report
3- Self-Analysis
4- External evaluation
5- Action Plan Quality Assurance Programm
STEP BY STEP
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ACTION PLAN
Recommendation Priority setting Supervisor(s)
Selected Actions Resources required Deadline
Expected results Quality indicators
: 2015 to 2018
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QA project: a boosting process
Gobal impact is positive
Implication of all actors of the Faculty
Fostering quality
improvement
Self-analysis
Identification of the main
strenghts
Increased motivation and
involvement
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MAJOR ISSUES….
21
Improvement of curriculum contents and
outcomes
Improvement of the quality of
pharmacy practice
Adequacy between our
students’ training and the needs of
society
Employability of our students
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ACKNOWLEDGEMENTS
ISPB Evaluation Committee members
Christine Vinciguerra, ISPB Dean
International Cooperation Committee and its president Francoise Falson
Claude Mailhot, president CIDPHARMEF Evaluation Committee
Experts of the CIDPHARMEF Evaluation Committee
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