IMPACT PRACTICE FOR SMALL ORGANISATIONS

6 OCTOBER 2016

INTRODUCTIONS

• Georgina AnsteyConsultant, NCVO Charities Evaluation Services

• Sarah MenziesConsultant, NCVO Charities Evaluation Services

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INTRODUCING IMPACT PRACTICE & ‘MEASURING UP!’

THE CYCLE OF IMPACT PRACTICE

PLANDOASSESSREVIEW

BENEFITS OF IMPACT PRACTICE

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fresh thinking, improve performance, show effectiveness

Learning and development

different stakeholder groups – funders, users, charity commission

Accountability

GOOD IMPACT PRACTICE PRINCIPLES

1. Take responsibility for impact and encourage others to do so too

2. Focus on purpose3. Involve others in your impact practice 4. Apply proportionate and

appropriate methods and resources 5. Consider the full range of the

difference you actually make 6. Be honest and open 7. Be willing to change and act on

what you find 8. Actively share your impact plans,

methods, findings and learning 6

Impact

More care leavers are in sustainable

and satisfying

employment

OutcomesOutputsProcessesInputs

Funding

Staff time and skills

Premises

Utilities

Partners’ resources

Developing relationships with partners

Developing relationships

with users

Developing training

Marketing the service

Workshops

One to one sessions

Job brokerage

Work placements

Taster days

AdviceGuidance

Referrals

Improved knowledge of

the job market

More experience

Improved skills

Improved confidence

Increased access to

employment

PLAN: TELLING THE STORY OF YOUR WORK

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Evidence by freshspectrum is licensed under CC BY 2.0

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MEASURING UP!

• An online tool to assess your impact practice

• Developed through Inspiring Impact programme

Measuring tape by Clipart Kid is licensed under CC BY 2.0

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MEASURING UP! IN USE

• Measuring Up! for small organisations• Measuring Up! for medium to large

organisations• Measuring Up! for funders

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HOW TO USE MEASURING UP! FOR SMALL ORGANISATIONS

MEASURING UP! – IN PRACTICE

• Who should be involved?• How and when?• Generating an action plan • Review

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STEP BY STEP

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STEP BY STEP

PLAN

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Your outcomes are the changes, benefits, learning or other effects that happen as a result of the work you deliver. They can:• Occur for different groups• Be both positive and negative• Be planned or unexpected.

BEING ABLE TO DESCRIBE YOUR OUTCOMES

How far would you say that you have met the following statement?

We can describe the positive outcomes that we want to achieve for beneficiaries

Met

Partially met

Not met at all

DO

‘Do’ is about data collection - the process of gathering evidence for how and why your work makes a difference. This section includes information on how to pick an approach to data collection that is proportionate to your resources, goals and context.

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Your organisation will need to take steps to make sure that beneficiaries understand why you are collecting information from them, as well as how you plan to keep it safe and confidential, and how you will use it.

ETHICAL DATA COLLECTION

How far would you say that you have met the following statement?

We make sure that everyone understands why we are collecting information from them and how their data will be used.

ASSESS

‘Assess’ covers data analysis – the process of bringing together the evidence that you have collected, and making sense of it in order to understand how much change has happened, for whom, and why.

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Without objectivity, your data can end up reflecting a rosy picture of what you hoped to find, rather than an accurate picture of how things really are. This can mean that any negative or unplanned outcomes are ignored during analysis.

OBJECTIVITY

How far would you say that you have met the following statement?

We look carefully at negative and unexpected outcomes, as well as positive outcomes.

REVIEW

‘Review’ looks at how you use your findings to get better at the way you plan, describe and deliver your work, as well as the way in which you embed your learning in order to get better at measuring the difference you make.

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Getting better at what you do, and improving the service that you offer, is the ultimate goal of focusing on your impact. This could involve using your findings to make straightforward changes, such as amending your opening hours; or more complex ones, such as rolling out a new way of working.

USING YOUR FINDINGS TO EFFECT CHANGE

How far would you say that you have met the following statement?

We use our findings to improve the way we deliver our work

REPORT

ACTION PLAN

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WHAT NEXT?

• Look at the resources section• See the Impact Hub • Review every six months• Move onto the next Measuring Up!

THANK YOU