+

Implement III.

Steering

team

meeting5th – 9th

November

+

Quality

Customer feedback – NPS!

+NPS

Strategic Questions - AI

How to do goal setting and reporting?

What should we do to make this happen?

Technical implementation

CustomerGauge relation Management

Surveys release (“Data cleaning”)

Bugs and requests control / IT platform education

Network implementation: Data Usage

4 angles: (1) Marketing, (2) Process Improvement, (3) Structures and

Behaviors and (4) Fire fighting

Guidance to MCs: How to get relevant information? What to do next?

Sensing, support and follow up to learn from the best practices!

+EP preparation

Specific entities: Big Cy to Cy cooperation

BR – CO / IN – CN / IT – EG

Connected with NPS

EP experience models

Strategic meeting in Turkey to address the main quality issues currently

present in GCDP programme

Implementation!

Network education

Video for EPs – Security, Quality

Webinars and Cy visits*

GST driving education

+Integrated Experience

Connecting IXP with NPS

Checking NPS scores of IXP people

MyAIESEC.net conversion menu

Network education

Wiki release with Product packaging for different segments

Webinars and Cy visits*