Imagining Digital
36
Customer Centric Engineering Mosesraj R, CIO & Head of Excellence, Brillio [email protected] || +91 9980540915 || https://www.linkedin.com/in/mosesrajr/
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Transcript of Imagining Digital
Customer Centric Engineering
Mosesraj R,
CIO & Head of Excellence, Brillio
[email protected] || +91 9980540915 || https://www.linkedin.com/in/mosesrajr/
Mosesraj R
Driving Change || Abstraction || Story Telling || Inspiring || Improvements
US HQ | 5 Global Delivery Centers2 Innovation Centers
A DIGITAL TRANSFORMATION COMPANY
GLOBAL
Digital System IntegrationTechnology First Businesses
FOCUSED
Over 250 Customers26 Fortune 100 | 50 Fortune 500
PROVEN
2000+ PeopleAgile and Customer Centric Culture
RIGHT SCALE
CMMi | ISOScrum Alliance
MATURE
“Our plan is to lead the public with new products rather than ask them what kind of products they want. The public does not know what is possible,
but we do”
StartProducer defines experiences for the customer
Gap – Reality Gap
Gap - Realization gap
Gaps in the Digital World
Digital Engineering – Two dimensions!!
How Do You Qualify It? How Do You Define It?
How Do You Qualify It?
Requirements is a
hypothesis
not a fact
Placed in a corporate floor!!
Total number of Android apps on
Google Play – 3 million (as of June
of 2017) (Source: Statista)
Total number of iOS apps on the
App Store – 2.2 million (as of the January of 2017) (Source: Statista)
We need a bot for
answering people
queries !!
REALITY CHECK?
Right goal helps qualify!
Friend of PM - CODEX
Assess reality, positive & negative forces!!
FOUR BARRIERS ADDRESED
THROUGH THE APP
$43.8 million in venture capital(2011 – 2015)
My Gate App!!
GOOGLE NOW
Experiences – OnTheGo
Timesheet
Work from home
Expenses
Experiences
Where is the barrier?
APPRAISAL system
Goals
Achievements
SELF APPRAISAL
MGR APPRAISAL
DISCUSSION
REVIEWER STAGE
(ONCE A YEAR)
Working in the next curve
SPEED GOVERNOR
IN TAXIS
ATTENDANCE SYTEMS
REVAMP
FUTURISTIC | | REMOVES SWIPE BARRIER
Addons that enhances attractiveness
CODEX
Great Job!!! know more
ActivitiesFord SC 2.0
2 escalation pending from 2 weeks
Green from 4 weeks
CodeX
Funko
Amber from 1 week
4 Action pending from 5 days
1 Action pending from 1 days
1 Action pending from 5 days
Hi! I’m Eva
How can I help you
Tasks to complete
Update Ford SC 2.0 RAG
ManualAuto
FordSC - 1 Developer yet to get allocated
CodeX - PM DNA 2 task pending
Funko - PM DNA 2 task pending
New Project Verizon added to Codex
VIEW
2 developers going on leave next week
Client PulseFrom 3 Weeks
Client Pulse2 Weeks
Client PulseThis Week
VIEW
Intelligence Addon
Brillio’s Enterprise on the Go- The Morning cup of coffee with all company updates under the same umbrella.
Measure adoption for value
TELEMETRY
for live intelligence on
VALUE
