Imagineering the next 5 years of

Enterprise IT

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TREND 1: Mobility & the Independent Employee Business computing will increasingly happen through tablets and smart phones

By 2014, it will be commonplace for organizations to support corporate applications on employee-owned notebooks and smartphones. - Gartner

of IT managers say companies provide workers mobile phone and cover costs, but more than half of employees with iPhone, Android phones and iPads report they purchased the devices themselves. Courtesy: Mashable: Survey byUnisys and IDC.

48% of information workers buy smartphones for work without considering what their I.T. department supports.

- Forrester, Sep 2011.

- Gartner, 2011.

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TREND 2: The Consumerization of IT Increased needs for mobility and consumer experience inside corporate walls will provide more fuel for enterprise social.

iWorkers* love personal technology – smart phones, tablets, social and cloud-based applications. And now they’re bringing them into the enterprise in droves, ushering in a new wave of consumerization of IT. - IDC: ‘Closing the Consumerization Gap.

Source: IDC: ‘Closing the Consumerization Gap.

Source: Forrester: ‘Increase Productivity by providing Notebooks beyond Road Warriors

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TREND 3: The Networked Enterprise ‘Social’ will be a major influence in how enterprise systems are designed to work

Courtesy: marketingtech blog The imperative for business leaders is clear: falling behind in creating internal and external networks could be a critical mistake.

- The rise of the networked enterprise: Web 2.0 finds its payday. McKinsey Quarterly

By 2014, social networking services will replace e-mail as the primary vehicle for interpersonal communications for 20% of business users

- Gartner, 2010

Big data may well become a new type of corporate asset that will cut across business units and function much as a powerful brand does, representing a key basis for competition

- McKinsey: Are you ready for the era of ‘big data’

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TREND 4: Social Intelligence Gaining social outsight, understanding the emergent qualities of the organizational ecosystem will offer unique competitive advantage.

Courtesy: marketingtechblog

Capturing big data and doing real-time analysis on it is a core driver of the new Intelligent Enterprise. Its all about analyzing data in motion.

- IDC

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The Benefits are Clear Its no longer experimental

Source: McKinsey Quarterly : The rise of the networked enterprise: Web 2.0 finds its payday.

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The Networked Enterprise A completely different org model

Flow down Emergent Hierarchy Nodes Social Reward Economic Cognitive Surplus Extraction Weak Links Boundaries

Innovation, Speed,

Stability and Scalability

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The Road to the Socially-Suave Organization

There are only two kinds of networks:

Dynamic Or

Dead

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The Road to the Socially-Suave Organization

Don’t view it as a technology problem – it is a whole new organization design.

Start small – have a purpose, recruit the right early users, populate with content. And start as an “outsider” limited integration is valuable in the beginning.

Make it easy to use – network access, enrollment, forgiveness vs. permission.

Give it time & freedom – emergent properties are layers of structure and usage defining each other.

Leave the policing to the community.

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