Image management

www.bonimpressions.com www.facebook.com/bonimpressions2011

Managing your Personal & Professional

Image and Impressions

http://www.bonimpressions.com/


http://www.facebook.com/bonimpressions2011


Seven Seconds to Make a First Impression

Research from New York University shows we

make 11 major decision about another in first 7

seconds of meeting

Forbes Magazine web article 13/2/2011 by Carol Kinsey Goman





Note: This research took into account

• "3 Vs" for Verbal, Vocal & Visual

Albert Mehrabian





Imagine

93% of your message is Non-Verbal

You cannot NOT Communicate





• People often form impressions of others very quickly with only minimal

information

• We frequently base our impressions on the roles and social norms we

EXPECT from people.

– For example, imagine that you are getting on a bus, but there are only two

seats available.

– One seat is next to a petite, silver-haired, elderly woman, the other seat is

next to a burly, grim-faced man.

– Based on your immediate impression, you sit next to the elderly woman,

who unfortunately turns out to be quite skilled at picking pockets. Because

of social categorization, you immediately judged the woman as harmless

and the man as threatening, leading to the loss of your wallet.





The Halo

or

The Horn

effect





• Research from the University of Hertfordshire, in collaboration with Mathieson

& Brooke Tailors (M&BT), shows how much clothing influences these opinions.

• the study shows that wearing a made-to-measure suit, rather than an off-the-

peg equivalent, positively affects the judgments people make in those first three

seconds

– 300 participants were show a picture

– When the man in the picture wore a made-to-measure suit he made a more

favorable impression than when he wore a very similar off-the-peg suit of

the same colour.

– People judged him to be more confident, successful, flexible and a higher

earner than the same man wearing a similar high street equivalent. T

– The man’s face in the picture was blanked out so these different judgments

arose purely from observing his attire.





ALPHABET OF IMAGE & IMPRESSIONS





Appearance Communication Behavior





How we interact - Communication

How we act -

Behavior

How we look -

Appearance

Our Image is 3 pronged layer, comprising of;

The ABC of our Image and Impressions





Appearance

• For Professional Success portray an Image

that is;

– Appropriate

– Authentic

– Attractive

– Affordable





Behaviour

• Recognizing Human Values

• Self Respect Respect

• Do unto Others as you wants others to do unto you

• Thoughtfulness

• Kindness

Consideration

• Be sincere

• Be tactful Honesty





Communication

Communication

Verbal

Language skills, Speech Written,

Spoken, Listening

Non Verbal

Visual

Body Language

Etiquette & Manners




../../../../My Videos/A guide to effective communcation.flv


Verbal Communication-Success Tools

• Business Cards

• Resume

• Stationary

• Elevator Pitch

• Listening Skills

• Social Media Profile





Non Verbal Communication SOFTEN approach

• Smile

• Open Posture

• Forward Lean

• Touch

• Eye Contact

• Nod





TIPS FOR GREAT IMPRESSIONS





Adjust your attitude

• People pick up your attitude instantly

• Think about the objective of your interactions and make a conscious choice about the attitude you want to embody

Straighten your posture

• Standing tall, pulling your shoulders back, and holding your head straight are all signals of confidence and competence





Smile

• A smile is an invitation, a sign of welcome

• It say I am friendly and approachable

Make eye contact

• Looking at someone’s eyes transmits energy and indicates interest and openness





Raise your eyebrows

• Open your eyes slightly more than normal to simulate the “eyebrow flash”

• An universal signal of recognition and acknowledgement

Shake Hands

• This is the quickest way to establish rapport.

• It’s also the most effective.

• Research shows it takes an average of 3 hours of continuous interaction to develop the same level of rapport that you can get with a single handshake





Lean in slightly

•Leaning forward shows you’re engaged and interested

•Be respectful of the other person’s space. That means, in most business situations, staying about two feet away.





Success is not something that you pursue

Success if something that you attract

Be an ATTRACTIVE person





To be an attractive person

Follow the ABC of Self Image





THANK YOU
















Image management

Business

Transcript of Image management