ILT to “e”: One Size Does NOT Fit All! ASTD E-Learning SIG – September 6, 2013 Presented by...

ILT to “e”: One Size Does NOT Fit All!

ASTD E-Learning SIG – September 6, 2013Presented by

Susan H. Lowy

Goodwill Industries-Manasota, Inc.8490 Lockwood Ridge Road

Sarasota, FL 34243

Session Objectives:• What criterion is used to decide if an ILT class is

appropriate for e-learning.

• The steps involved in converting an ILT course into an online course.

• Why it is important to be culturally sensitive with your examples and photos.

• How using stories and exercises engages the learner.

• What it took for an organization to embrace e-learning in lieu of ILT classes.



Goodwill Industries-Manasota One of 165 independent non-profit affiliates

Celebrated 30 years of service to the community

Hire team members with barriers to employment

Provide informal and formal learning to 750 team members

Sixty percent do not have a High School diploma

Many lack basic workplace skills

Majority possess minimal computer skills


Role Model Worker Program


Number of classes to be completed

Scheduling of classes

Distance of team members from training center

Cost of gasoline!

Why e-learning?


Why some classes remain instructor-led

Personal interface is essential - Listening, Social Interaction

Supports our culture/business - Customer Service, Team Building

Good for Leadership to teach - Time Management, Leadership


Applying the ADDIE Model

Analysis – Establish purpose and audience, review existing curriculum, research for supplemental material, incorporate learning styles (VAK)

Design – Format of class, screen design, sequence of material, interactivity, workbook, use of photos vs. clip art

Development – Generate stories, use builds, add exercises, write the script, incorporate pictures/graphics, create workbook

Implementation – Pilot-test the course, incorporate revisions, add voiceover, load onto LMS, review/test class, announce availability

Evaluation – LMS tracks class completion, post-test with 80% passing, survey feedback, anecdotal feedback from students


Engaging the Learner

Story: Make up a story that fits the topic

Pictures: Incorporate pictures that represent the diversity of the target population

Workbook: Include information and exercises that encourages the learner to focus on the topic

Personalize: Use the first person plural (we) and the second person (you)


Additional tips…

Explain how course is set up, list the objectives, and the expected time needed to take the course

Minimal text – but read what is there

ADA feature – display the text that the learner hears

Voiceover need not be professional, but should be clear and expressive

Allow learners to control the pace of their learning


The Workbook

2


Created the Workplace Development program

Celebrated the new Role Model Worker (RMW)

Enrolled every team member in the RMW program

No longer able to meet the ILT demand

Decided to convert some ILT classes to “e”

Initial resistance led to delight in being able to complete requirements using Goodwill®U

Team members voluntarily take additional non-required classes

How Goodwill Learned to Love E-Learning


Questions?


Contact Information – Susan H. Lowy Manager, Instructional Design and Training

Goodwill Industries-Manasota, Inc. 8490 Lockwood Ridge Road, Sarasota, FL 34243

– Email: [email protected]– Phone: 941-755-0237 ext. 263 – Fax: 941-755-3814

Thank you!

mailto:[email protected]

ILT to “e”: One Size Does NOT Fit All! ASTD E-Learning SIG – September 6, 2013 Presented by...

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