www.fhyzics.com | cs@fhyzics.com | 900-304-9000 | 900-305-9000 | 900-306-9000

Document Analysis

®

Download “Fhyzics” app from Google Play or App Store

Presenter

Venkadesh Narayanan, BSME, MBA, CBAP®, PMI-PBA®, CBPP®, CPRE-FL

Principal Consultant Former Indian Civil Servant [IRAS 2001 Batch]

LinkedIn Profile

This webinar is

brought to you by

IIBA® Chennai Chapter

Thank You Note

®

IIBA® Global Leadership Meet at Chennai

®

• A Document Analysis Story

• Cost of Doing Business Analysis

• Document Analysis Technique

• Research Types

• What is Document Analysis?

• Sources of Document Analysis

• Stages of Document Analysis

• Types of Document Analysis

• Document Analysis Worksheets

• Case Study-1 Movie : Thani Oruvan

• Document Analysis : ABC

Categorization

• The Purpose of Document Analysis

• Business Analysis Centre of

Excellence

• Organizational Process Asset

• Forms of Organizational Process

Asset

• Case Study-2: Launch of New

Airline

• Sample Air Ticket

• Document Analysis : Air Ticket

• Mind Map

• The Pros & Cons of Document

Analysis

• Competencies of Conducting

Document Analysis

• Q & A

Agenda

A Document Analysis Story

On July 4, 1956, Betty placed her one-month-old son Peter in

his baby carriage on the patio of her New York home.

Courtesy : Document Analysis

By Elizabeth Bauchner

https://www.fbi.gov/about-us/history/famous-cases/the-weinberger-kidnapping

Cost of Doing Business Analysis

Business Analyst Compensation

Stakeholder’s Compensation

Execution Cost

Opportunity Cost

Document Analysis Technique

The most important & most ignored technique in the

field of Business Analysis

Document Analysis may be credited as the one and

only technique that a Business Analyst may use in all

her projects each and every time

Research Types

• Research can be either primary or secondary. Primary

research is new research, carried out to answer specific issues

or questions. It can involve questionnaires, surveys or

interviews with individuals or small groups.

• Secondary research makes use of information previously

researched for other purposes and publicly available. This is

also known as 'desk research'. Secondary research includes

published research reports in a library, surveys or the Internet.

It can also include scientific reports produced by medical

councils, universities or government, for example, the Royal

College of Physicians, the British Heart Foundation and the

Department of Health.

What is Document Analysis?

Document Analysis is a means to elicit requirements by

studying available documentation on existing and

comparable solutions and identifying relevant information.

Document analysis may include analysis of business plans,

market studies, contracts, requests for proposal, statements of

work, memos, existing guidelines, procedures, training guides,

competing product literature, published comparative product

reviews, problem reports, customer suggestion logs, and

existing system specifications, among others.

What is Document Analysis?

• Identifying and consulting all likely sources of requirements

will result in improved requirements coverage, assuming the

documentation is up to date.

• Document analysis is used if the objective is to gather

details of existing solutions, including business rules,

entities, and attributes that need to be included in a new

solution or need to be updated for the current solution.

• This technique also applies in situations where the subject

matter experts for the existing solutions are no longer with

the organization, or are not going to be available throughout

the duration of the elicitation process.

Sources of Document Analysis

Business plans

Market studies

Contracts

Request for proposals

Statements of work

Memos

Existing guidelines

Policies

Training guides

Competing product literatures

Published comparative product reviews

Problem reports

Customer suggestion logs

Existing systems specifications

Standard operating procedures

Stages of Document Analysis

Stages of Document Analysis

Preparation

• Evaluate which existing system and business documentation is

relevant, available and appropriate for study.

Document Review

• Study the material and identify relevant business details.

• Document business details as well as questions for follow-up with

subject matter experts.

Wrap-up

• Review and confirm the selected details with subject matter

experts.

• Organize information into requirements format.

• Obtain answers to follow-up questions.

Types of Document Analysis

Quantitative

• Content Analysis

Qualitative

• Semiotics

• Discourse analysis

• Interpretative analysis

• Conversation analysis

• Grounded Theory

Format

Document Analysis Worksheets

http://www.archives.gov/education/lessons/worksheets/

• Police training manuals

• National level IPS based

movies

• Film industry related

documents

• Terminologies used in film

industry

• Understanding the role of a

Director

• Character study

Case Study-1

Movie : Thani Oruvan

Document Analysis : ABC Categorization

5%

Defining Documents

15%

Asserting Documents

80%

Reference Documents

The Purpose of Document Analysis

To save stakeholders time

To give confidence to the stakeholders

To gain informal authority over stakeholders

Business Analysis Centre of Excellence

Business Analysis Related Standards

Domain Related Standards

Business Principles and Practices

Regulatory Framework

Process & Project Documentation

Organization Vision, Mission, Goal and Strategy

Template and Other Documents

Organizational Process Asset

All materials used by groups within an organization to define,

tailor, implement, and maintain their processes.

Define

Tailor

Implement

Maintain

Forms of Organizational Process Asset

Physical Library

Enterprise Content

Management System

Individual Ownership

Case Study-2 : Launch of New Airline

Sample Air Ticket

Document Analysis : Air Ticket

Document Type Printed Document

Document Nature Ticket (Travel Authorization)

Authenticity Credible

Issued By Indigo Airlines

Document Analysis : Air Ticket

Passenger Information

Passenger Name [First Name & Last Name]

Alpha; First – 15; Last – 15

Passenger Gender

Alpha; 5

Passenger Category [Child/Adult]

Alpha; 5

Ticket Confirmation Status

Alpha; 5

Passenger Class

Alpha; 10

Airlines PNR

Alphanumeric; 8

CRS PNR

Alphanumeric; 8

Document Analysis : Air Ticket

Passenger Information

Ticket Number

Alphanumeric; 8

Basis

Alphanumeric; 8

Ticket Price

Number; 10

Price Currency

Alphanumeric; 5

Flight Number

Alphanumeric; 8

Meal Preference

Alpha; 10

Mobile Number

Number; 15

Document Analysis : Air Ticket

Travel Information

Airline Name

Alpha; 10

Mode of Travel

Alpha; 10

Date of Journey in DD/MM/YYYY Format

Number; 10

Source Location

Alphanumeric; 15

Destination Location

Alphanumeric; 15

Document Analysis : Air Ticket

Travel Information

Departure Time and Date

Alphanumeric; 20

Arrival Time and Date

Alphanumeric; 20

Departure Airport

Alphanumeric; 50

Arrival Airport

Alphanumeric; 50

Tour Code

Alphanumeric; 15

PF Acct. Code

Alphanumeric; 15

Mind Map

Xmind

iMindMap

The Pros & Cons of Document Analysis

Pros

• Gains an extensive knowledge about the area of business

analysis activity.

• Save a lot of time of stakeholders

• Presents the BA as a knowledgeable person

• Helps the BA to drive the BA project

Cons

• Collecting the relevant documents is a challenge

• BA should be a good reader to take advantage of this

technique

• Consumes relatively a lot of time

Competencies for Conducting Document Analysis

Learning Creative Thinking

Attitude for Research

Comprehension

Modeling Systems Thinking

Q & A

www.fhyzics.com | cs@fhyzics.com | 900-304-9000 | 900-305-9000 | 900-306-9000

Thank You

29/07/2015 V1.0

This webinar is

brought to you by

IIBA® Chennai Chapter

You can download this presentation from our

BLOG at http://bacourse.com/blog

You can access this recorded presentation from

IIBA® Chennai Chapter’s YouTube Channel